Thank goodness for Petula. Team Global Express (TOLL) lost my parcel and were terrible to deal with but Petula couldn’t be more helpful. Eventually my parcel was found, after being told they had exh... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Hi Petula, I would like to say a big THANKYOU The Diacos Dynasty frame arrived ……. and it was 350/350. There needs to be more people like yourself, working in this industry, who actually... Zobacz więcej
Reakcja na opinię
Placed order in September and only received 1 of 2 items. Received an email advising of delay and should be shipped out by mid November. Notified company that I hadn't received 2nd item early December... Zobacz więcej
Reakcja na opinię
Was very happy with speed of delivery and correspondence, but let down by actual delivery. Clearly stated a signature was required, but I arrived home to find package was left at the door. As I had ac... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Informacje przekazane przez różne źródła zewnętrzne
OFFICIAL MEMORABILIA proudly boasts the most complete range of official sports and entertainment memorabilia and collectables… we have access to more stock and more athletes than anyone else in the market so you won’t miss out. Whether you’re looking to invest in a personally signed item from a global icon such as Lionel Messi, Cristiano Ronaldo or Michael Jordan, or perhaps you’re more passionate about an Australian legend such as Luke Hodge, Johnathan Thurston or Craig Lowndes… OFFICIAL MEMORABILIA is the place to be. We only stocks products where the authenticity is guaranteed, and we prove it. Every product offered is not only produced to the highest standard to protect your investment, you can purchase with the assurance that it is real, that it is authentic and that it has been manufactured under license with the express permission and endorsement of the sporting body and the athlete featured. Don’t risk your investment by going anywhere else.
Dane kontaktowe
7 Kingston Town Close, 3166, Oakleigh, Australia
- 1300 676 020
- customerservice@officialmemorabilia.com.au
- www.officialmemorabilia.com.au
3,7
Średnia
351 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Amazing customer service.
Placed order in September and only received 1 of 2 items. Received an email advising of delay and should be shipped out by mid November. Notified company that I hadn't received 2nd item early December. Shipped that day received next day. Amazing customer service. Will shop again.
10 grudnia 2023
Opinia niezależna
Odpowiedź od Official Memorabilia
Hi Melanie,
Thanks for your review - we're glad you had a great experience with our team! Wishing you and your family a safe and happy holidays.
Kind regards,
Official Memorabilia
My experience with the Official…
My experience with the Official Memorabilia has been great. IT is the third item I've purchased and I couldn't be happier
15 listopada 2023
Odpowiedź od Official Memorabilia
Hi Craig,
Thanks for your review - we're glad to hear you've enjoyed your experience with us! Hopefully we will see you again next year for the four-peat. Wising you a happy festive season.
Kind regards,
Official Memorabilia
Great product.
10 listopada 2023
Odpowiedź od Official Memorabilia
Thanks for your review! Wising you a happy festive season.
Kind regards,
Official Memorabilia
Official Memorabilia A1 company
Official Memorabilia have always been very reliable, and their products are A1 in quality. Having been a customer for the last 3 years I have never had an issue with any order. Keep up the great work team.
13 listopada 2023
Odpowiedź od Official Memorabilia
Hi Christopher,
Thanks for leaving your review - we're glad to hear you have been enjoying your experiences with us so far! Wising you a happy festive season.
Kind regards,
Official Memorabilia
Product is well made and i was kept up…
Product is well made and i was kept up to date on progress.
13 listopada 2023
Odpowiedź od Official Memorabilia
Thanks for your review! We're glad to hear you enjoyed your experience with us. Wising you a happy festive season.
Kind regards,
Official Memorabilia
I accidentally ordered the wrong thing…
I accidentally ordered the wrong thing and didn’t notice until it was about to get shipped out . When I noticed I called First Lady I spoke to said there wasn’t any available and wasn’t that helpful then I received a call from your company and the lady was very professional and said that they had one available and was able to swap them for the one I actually wanted as I have bought the first Penrith panther grand final lithographs and wanted to complete the set as my father is due hard panthers supporter. He he is the type of dad that would rather me save my money and not spend a cent on him so when I realised my mistake and that you were able to correct it even though it was my mistake as I rushed on your website to purchase the 3 peat lithograph knowing that would be a feeding frenzy for it I was thankful the lady that called the second time and told me she found one and was happy to swap them out made my day as it was for my father.
10 listopada 2023
Odpowiedź od Official Memorabilia
Hi Robert,
Thanks for leaving your review - we're glad to hear we could help resolve this for you! Wishing you a happy festive season.
Kind regards,
Official Memorabilia
its Collingwood
13 listopada 2023
Odpowiedź od Official Memorabilia
Thanks for your review! Wising you a happy festive season.
Kind regards,
Official Memorabilia
Odpowiedź od Official Memorabilia
Thanks for your review! Wising you a happy festive season.
Kind regards,
Official Memorabilia
Great Service
My package turned up all in one piece, undamaged and within the timeframe stated.
13 listopada 2023
Odpowiedź od Official Memorabilia
Hi Craig,
Thanks for your review! Wising you a happy festive season.
Kind regards,
Official Memorabilia
Loved the commitment to previous…
Loved the commitment to previous customers, we had an issue with an order but it was all fixed up and we are very glad!
10 listopada 2023
Odpowiedź od Official Memorabilia
Great to hear, Michelle. We'll see you again next year for the four-peat!
Easy to use website
Easy to use website, great communication while order was being made and during delivery
10 listopada 2023
Odpowiedź od Official Memorabilia
Hi Benjamin,
We're delighted to hear you had a great experience with us!
Kind regards,
Official Memorabilia
Great Communication and would highly…
Great Communication and would highly recommend. Great salesman also and always responds to my messages. Thanks.
17 października 2023
Odpowiedź od Official Memorabilia
Thanks for your review, Paul! Wising you a happy festive season.
Kind regards,
Official Memorabilia
Odpowiedź od Official Memorabilia
Thanks for your review! Wising you a happy festive season.
Kind regards,
Official Memorabilia
I ordered a gift for a very sick…
I ordered a gift for a very sick colleague and the staff expressed it to make sure he received it. Very compassionate and helpful, and much appreciated during a difficult time
16 października 2023
Odpowiedź od Official Memorabilia
Hi Rhonda,
We're glad we could help! Wishing you a happy festive season.
Kind regards,
Official Memorabilia
Best Purchase EVER
Unbelievably realistic- both the Cup and Medal.
I was lucky enough to hold up the real Premiership Cup, and the one that I purchased through you guys is almost the exact same weight too.
Now we need the Pies to go BACK2BACK, so I can get the next one to sit Side By Side it’s brother.
Go Pies.
18 października 2023
Odpowiedź od Official Memorabilia
Hi Albert,
We're glad to hear you love your products! Hopefully we'll see you again next year for the back to back.
Kind regards,
Official Memorabilia
The staff were very helpful
The staff were very helpful when I called about a concern. Resolved very quickly.
16 października 2023
Odpowiedź od Official Memorabilia
Hi Rachel,
Thanks for leaving your review - we're glad to hear we could help! Wishing you a happy festive season.
Kind regards,
Official Memorabilia
Responsive and professional
Responsive, awesome product as described. Great quality.
16 października 2023
Odpowiedź od Official Memorabilia
Hi Michael,
Thanks for your review - we're glad you loved your product! Wishing you a happy festive season.
Kind regards,
Official Memorabilia
My order arrived damaged and I have…
My order arrived damaged and I have been trying to get this issue resolved for 6 weeks still to no avail.
20 września 2023
Fantastic service
Fantastic service, easy to use and delivery came earlier then promised
11 października 2023
Did not receive my item
29 września 2023
Odpowiedź od Official Memorabilia
Hello Cooper,
We deeply apologize for the delay and any inconvenience caused by the way the resolution turned out. As you are aware, we rely on the clubs to send us the products. As discussed during our phone conversation, a refund has been initiated and will be processed for you.
Once again, we are very sorry for any inconvenience this situation has caused, and we appreciate your understanding. Regards Petula
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
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