Official Memorabilia Recenzje 

351
Wynik TrustScore: 3.5 na 5

3,7

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Zobacz, co mówią recenzenci

Oceniono na 4 z 5

Thank goodness for Petula. Team Global Express (TOLL) lost my parcel and were terrible to deal with but Petula couldn’t be more helpful. Eventually my parcel was found, after being told they had exh... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Hi Petula, I would like to say a big THANKYOU The Diacos Dynasty frame arrived ……. and it was 350/350. There needs to be more people like yourself, working in this industry, who actually... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Placed order in September and only received 1 of 2 items. Received an email advising of delay and should be shipped out by mid November. Notified company that I hadn't received 2nd item early December... Zobacz więcej

Reakcja na opinię

Oceniono na 4 z 5

Was very happy with speed of delivery and correspondence, but let down by actual delivery. Clearly stated a signature was required, but I arrived home to find package was left at the door. As I had ac... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Sklep z pamiątkami sportowymi

Informacje przekazane przez różne źródła zewnętrzne

OFFICIAL MEMORABILIA proudly boasts the most complete range of official sports and entertainment memorabilia and collectables… we have access to more stock and more athletes than anyone else in the market so you won’t miss out. Whether you’re looking to invest in a personally signed item from a global icon such as Lionel Messi, Cristiano Ronaldo or Michael Jordan, or perhaps you’re more passionate about an Australian legend such as Luke Hodge, Johnathan Thurston or Craig Lowndes… OFFICIAL MEMORABILIA is the place to be. We only stocks products where the authenticity is guaranteed, and we prove it. Every product offered is not only produced to the highest standard to protect your investment, you can purchase with the assurance that it is real, that it is authentic and that it has been manufactured under license with the express permission and endorsement of the sporting body and the athlete featured. Don’t risk your investment by going anywhere else.


Dane kontaktowe

3,7

Średnia

Wynik TrustScore: 3.5 na 5

351 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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Nie odpowiedziano na negatywne recenzje

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

3,7

Wszystkie recenzje

(351)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 5

Napisz recenzję
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Oceniono na 5 z 5

Good experience …

Was what I ordered in quick time with no hassles

17 lipca 2025
Logo Official Memorabilia

Odpowiedź od Official Memorabilia

Hi Dale,

Thank you for your review — we really appreciate you taking the time to share your feedback!

Please note that all of our reviews are now housed on our platform here:
👉 https://www.officialmemorabilia.com.au/reviews

Thanks again, and we hope to see you shopping with us again soon!

Oceniono na 1 z 5

Beware: Take money and then go silent

Ordered a signed Canberra Raiders signed 'NFL' helmet in March 25. Was emailed confirmation and update that should ship in April. Have contacted them following up in July and no response. Be careful.

24 lipca 2025
Opinia niezależna
Oceniono na 1 z 5

Shithouse auction site and email system

Was participating in the recent Vegas jersey auction for the raiders. Was actively bidding on a jersey when the site glitched. It told me I was the high bidder for several minutes while the auction was closing. By the time the glitch went away the auction had closed and I was outbid by 25 dollars. Then ten plus minutes after the auction had closed I get an email saying it had closed. This all took so long that the backup jersey I had wanted to bid on had also closed. Useless site and will definitely never buy from here again.

17 lipca 2025
Opinia niezależna
Oceniono na 5 z 5

Great service

Order arrived earlier than expected - great! Was as described. Would recommend.

10 kwietnia 2025
Logo Official Memorabilia

Odpowiedź od Official Memorabilia

Hi Deb,

Thank you so much for your lovely review—it truly means a lot to us!

If you have a moment, we’d really appreciate it if you could also share your feedback on our official review platform https://www.officialmemorabilia.com.au/review

s. It helps others discover us and supports what we do.

Thanks again for your support!

Oceniono na 1 z 5

If you like waiting for months on end, having to do all the chasing up yourself , not receiving the product and dealing with incompetent staff when finally offered a refund, then this is your company

Horrible experience twice in a row.
First time, waited two months, heard nothing. Chased up & was told products had to be returned for signing (what?). They had no idea when they would be received back as they had not followed up. I called the sports team and found the info, finally received product a month later.
Last time, won auction in november was actually told this time of a delay, expected time came and went. Waited a week after that, still nothing from them. Again had to chase them up, was told then that they couldn't get the product (wtf!). Now February and finally offered a refund, a week later still not received refund. AVOID AVOID AVOID!

13 lutego 2025
Opinia niezależna
Oceniono na 5 z 5

Damaged Frame, replacement product

Customer service, quick turnaround time with the replacement of the damaged frame

14 stycznia 2025
Logo Official Memorabilia

Odpowiedź od Official Memorabilia

Thank you for your kind words! We always strive to do our best to look after our customers. Please feel free to reach out anytime—we’re always happy to help.

Just a quick FYI: Our reviews are now hosted on Yotpo! You can check them out here: Official Memorabilia Reviews.

Thanks again for your support!

Oceniono na 1 z 5

Distasteful & disappointed

Ordered a product in early November hoping to have it delivered before Christmas. To my suprise after over a MONTH of no contact I hadn’t received an update on my order. Had to ring up & was told that there were issues with getting autographs? Why sell an item when you don’t actually have the product you’re advertising?
Better yet after my conversation with a representative I then finally got an update on my order where the package was set to “PRIORITY” meaning they had lazily pushed it aside until OVER the due date & then FORGOT even send it out with absolutely no time for it to be delivered before Christmas.

They don’t abide by their own terms of service to have products delivered between 20-25 business days as per your original email. Their sale attendant then insinuated that they’re advertising a product that they apparently don’t even have? What an absolute joke.
Now my order is sitting in a depot until next week due to the holidays. Thanks for ruining a little boys Christmas.
Will never be buying from this company ever again & I suggest future customers take note of this atrocity too.

16 grudnia 2024
Opinia niezależna
Oceniono na 1 z 5

Christmas fail

Contacted official memorabilia to find out why my order wasn’t delivered as per the delivery date to be dismissed and said they are very busy. Called again to be told they will escalate and it will be there before Christmas still yet to receive it. Has been sent with the worst rating freight company Wouldn’t recommend using official memorabilia.

28 listopada 2024
Opinia niezależna
Oceniono na 1 z 5

Expensive product for terrible service and mistakes

I recently purchased a personalised item for over $600, and the entire experience was frustrating from start to finish. First, the item was meant to be dispatched within 20 days but was delayed, and I later learned it had been oversold. As others do, I ordered this item as a gift, thinking I was splurging on something special that would arrive within a reasonable time — maybe 6 weeks at most. Instead, it took FOUR MONTHS to get here, far past the 20-day dispatch time advertised on their website. It's hard to comprehend how they advertised more products than they actually had available.

They offered a different item as a replacement. When the product did finally arrive, the personalised name was misspelled. For an expensive product like this, I would expected far more attention to detail and care.

For items costing so much money, you would expect far better service. It’s simply not worth the hassle. Very disappointed.

20 sierpnia 2024
Opinia niezależna
Logo Official Memorabilia

Odpowiedź od Official Memorabilia

Dear Sophie,
Thank you for contacting us, and we truly appreciate you taking the time to share your review.
Upon reviewing the chain of events and investigating the case, we have found the following:
Unfortunately, the item you purchased was oversold due to a system issue.
As a resolution, we offered you a replacement item valued at $1400, which is significantly higher than the original purchase price of $724. This item was a limited edition Premiership product, personalized, with only 70 units available in the country.
We sent you an email informing you of this offer and the details of the item, asking if you would prefer to accept the offer or receive a full refund. The email also included all the terms and conditions, particularly the delivery timelines aligned with those of Premiership products, which you accepted.
We acknowledge that there was some confusion regarding the spelling of the surname on both our end and yours. Once you contacted us to notify us of the error, we promptly corrected it within two days.
We sincerely hope this helps clarify the situation and appreciate your understanding. Regards Official Memorabilia team

Oceniono na 5 z 5

Very Happy!

We’re are very pleased with the product and service from Official Memorabilia. The kept us informed every step of the way. The framing and presentation is first class. We will enjoy it for years to come.

14 listopada 2024
Oceniono na 1 z 5

Poor Quality

I have purchased four signed jerseys over the past four years, Go Panthers. 1 out of the 4 i would say the quality was good. Second one i received looked like the frame was cut with a hand saw, terrible quality with a black frame. Third one i received had foam and material clearly visible inside the frame, Fourth one just received the backing is bowed/bubbled so the frame wont sit flush against a wall! Near 10K spent, disappointed to say the least. I can only hope someone else does the memorabilia before Penrith win again.

29 listopada 2024
Opinia niezależna
Oceniono na 1 z 5

SE Products/OM have continued to drop…

SE Products/OM have continued to drop the ball. This time, providing certificates of authenticity for match worn AFL guernseys, that are incorrect or inadequate.

The AFLPA really should be looking elsewhere for their merchandise sales. This company is just not doing it justice and is not even doing the bare-minimum.

23 listopada 2024
Opinia niezależna

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