Offerwall Recenzje 95

Completed 2 offers, did not receive credit. When contacting "customer service" the response was that I did not meet the requirements (which I DID) or that I violated their terms of service (which I did not). Tried contacting again and got the same automatic response. I don't think anyone actually works there, that they just auto reject any missed offer so they don't have to pay.

I did one of the offers and it has been almost 8 days now and my reward has not been granted yet. When reaching out to customer service I get the same response, “we are in the process of checking your eligibility with the advertiser. Once we have a reply we will update you soon as possible.” But yet the reward is supposed to be granted within the hour of completion. This is bullshit because the gamer normally wants the reward to use as soon as possible to buy things in the game during a certain period. Offerwall needs to do better.

Conversation ID: #4787164
On 10-16 I downloaded and installed Sort Dash. It was attributed to Offerwall. I played a level and was paid. These are the steps your reps have always told me to take. Install and make sure it's attributed and then make sure it pays. After doing that I didn't log back into my game until a few days ago. I had only been paid for the first level and now I've passed level 200. Please find the attached screenshots as proof. Proof that the app was attributed to you. Proof that I was paid. Proof that I've completed over 200 levels - ALL MILESTONES. Proof that I was never paid after level 3. What now? Please escalate to a supervisor immediately. I have been fighting this for 2 weeks now. I opened a ticket and you closed it say I violated terms of service. I reopened and you paid for one milestone and then closed the ticket as resolved. I have completed every milestone and you keep telling me to open a ticket but that's not an option on a resolved issue. I have completed every milestone. Please get a supervisor on this. I am so sick of this horrible customer service from you.

Gave 1 star because you cant leave 0 !!
Customer service is a disgrace , think that i have been dealing with auto replies from bots ! Reached required level in game- no tokens , been going around in endless circles , supply screenshots etc - always get same message - violation of policy - rubbish !
Received all earlier tokens then it just stopped
Asked repeatedly what policy i violated - they just open a new case and send you round in circles again - tried 5 times then deleted the game !

2 standsrd responses. No due dilligence. Basically scammers

Hallo,
aus dem Spiel Puzzle Conquest und Puzzle Survival fehlen mir immernoch die Pocket Coins.
Aus Puzzle Conquest sind es jetzt 2.574 Pocket Coins und aus Puzzle Survival 906 Pocket Coins. Das macht jetzt 3.480 Pocket Coins, die insgesamt ausstehen.

Robert O'Neill

I have sent them proof that I have done everything required for the reward but they say I have violated the term of service. I have asked what violation occurred about 10 times and haven't received anything close to an answer.

Fulfill requirements and didnt get reward. I opened ticket sent screenshots as a proof and They just sent answer basically saying you didnt do it you get nothing.

Do tasks to get points gor other games but they only give you tidbits and never the good ones you work up to. Scam

Again zero stars. This time they are trying out a new reason to avoid giving out the reward. Like many other legitimate players on here they are saying that I have violated their terms of service. These are scammers and nothing more. Why they are allowed to operate as a business is what confuses me as their practices are clearly illegal.

Used them 2 times in the last month and on my first experience most of the reward process went smoothly except for all the big payout rewards.
Decided to give them a second chance and as soon as I hit another purchased reward, it became a very frustrating experience.
After providing all the information and screenshots required to customer service, all my tickets would be closed and I would have to start again.
So after 6 or 7 very frustrating days of trying to claim what you have paid for, you literally give up and never get your rewards. as a result that completely ruined my gaming experience and to avoid any further interactions with offerwall.

Generally it has worked well, but recently after trying to claim a reward, they wanted proof. I sent them the details twice, same screenshots and same details they wanted then they closed it stating it wasnt enough?!? This was the third purchase for the same game and yet they cannot recognise the details. Rubbish customer support. Generally it's OK and works, but when trying to deal with customer support it seems like they don't understand common sense.

I have sent them everything they asked for twice. I sent it a third time but I have a feeling they will say I am violating by sending in the same problem too many times. Most of the time it works but if you have a problem, there is a high risk you will get the same generated responses with no concrete answer of what you are missing. I would give a 0 stars for customer support. No choice but to move on. Won't make another purchase for the reward.

Again no rewards , they ask for screen shots, proof of purchases, then they just say you violated terms … like how I simply followed the rules did the required missions notice I didn’t get my rewards so I inquired why. Just rip off

Obwohl ich es mit Screenshots beweisen konnte, wurde mir der Reward nicht gutgeschrieben. Natürlich habe ich den Customer Service angeschrieben und die Screenshots geschickt - es wurde vom Support dann einfach der Fall geschlossen und behauptet, dass es nicht passt.

Even though I was able to prove my purchase, I did not receive the reward

Had an issue and received a response almost immediately. Great service.

Customer support is useless, doesn't even read the questions that are asked, just sends you a copy/pasted general answer asking for the same info you already provided.

Pretty cheap way to scam people once they give up trying to get their rewards that they earned from this idiotic CS.

A couple of rewards worked correctly but unfortunately this company is full of crap if you request support.

I followed instructions exactly, without going via any third party or using any vouchers but they claim it was in violation of their terms of service and closed the ticket.

No justifications or explanation.

Dont use.

I still want to know details of "we have identified that either the requirements set by the offer’s Advertiser and / or our Terms of Service were not met."?????

I managed to play up to fifth level, but now they won´t reward me anymore and I haven´t changed anything.

Fck u Offerwall!

I started a process that consisted of a list of rewards if I played a game during 60 days and completed achievements. I noticed my achievements were not marked as completed. I contacted support and they said I violated the terms of service and because of that I was excluded from the reward. I of course didn't make anything wrong and complied with terms of service. Now nobody is giving back the time I lost using this scam.