Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 1 z 5

This company can improve by going into liquidation. Information thieves and frauds. Don't waste your time, you would get more achieved by mopping your floor or watching paint dry. BEWARE of... Zobacz więcej

Reakcja na opinię

Oceniono na 3 z 5

you get paid for your work. however, chances of being screenout for literally no reason or having a processing error is high. but rather than that, you can get paid lots of money. all survey websites... Zobacz więcej

Oceniono na 4 z 5

In the past month I’ve got overv$40 and successfully transferred it to my bank Yes it’s annoying to get through one completely and then be told you don’t qualify or enough in your group have done i... Zobacz więcej

Oceniono na 1 z 5

More and more I'm finding my account loaded up with surveys that I spend 15 minutes going through and screening out one by one because I'm not in the target demographic. Becoming increasingly frequent... Zobacz więcej

Informacje dotyczące firmy

  1. Platforma kolaboracji online

Informacje przekazane przez różne źródła zewnętrzne

We are shaking up the panel industry in Australia. Your time is valuable so we provide the best cash return for it, double the other providers, sometimes more.


Dane kontaktowe

2,1

Słaba

Wynik TrustScore: 2 na 5

139 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Odpowiada na 53% z negatywnych recenzji

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Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

There has been many times screen out my…

There has been many times screen out my surgerys but thats definitely not octopus group fault it’s because the survey taker also need what they want and they also don’t want to waste money on unwanted things. After all i’m happy with the service.

22 września 2023
Opinia niezależna
Oceniono na 1 z 5

Please don’t bother they are scammers

Please don’t bother they are scammers. Before they use to be legit now they are absolutely useless.
Don’t Sign anything with them, you are just wasting your time.

15 września 2023
Opinia niezależna
Logo Octopus Group

Odpowiedź od Octopus Group

I'm not sure why you are putting a review now as your account shows you've not attempted a survey since the 10th May 2023 and we've issued you over 90 survey invitations since then.... So what is it that we seem to have done during that period that you now feel compelled to share an.... opinion?

Oceniono na 5 z 5

Excellent rewards for surveys…

Excellent rewards for surveys Unfortunately I don't qualify for all of them but that's okay because when I do I am pleased with the amounts I get paid. Would love to see more companies added to the egift cards and some removed, like priceline that don't allow online use All in all I would highly recommend for a little time you gain a bit of spending money

11 sierpnia 2023
Opinia niezależna
Oceniono na 1 z 5

This company can improve by going into…

This company can improve by going into liquidation. Information thieves and frauds.

Don't waste your time, you would get more achieved by mopping your floor or watching paint dry.

BEWARE of these energy and time scammers!

Companies such as Octopus Group make an enormous amount of money by exploiting respondents time only to "screen you out". But where does the info you've provided actually go?

Think about it guys!

9 sierpnia 2023
Opinia niezależna
Logo Octopus Group

Odpowiedź od Octopus Group

While you are entitled to your opinion, one fact you may not know is that we don't get paid if you don't complete the survey. We actually lose money when you screen out but that doesn't mean screening out isn't disappointing... for all of us.

Oceniono na 1 z 5

I did one survey and not paid because…

I did one survey and not paid because my answers were not appropriate? The money and being suspended for 2 weeks does not concern me. But I am fascinated…How does one answer inappropriately? You tick the answer you want… so inappropriate can only be not supplying the answers wanted by the company. Funny really 😂

27 lipca 2023
Opinia niezależna
Logo Octopus Group

Odpowiedź od Octopus Group

It was more likely from the questions with the type-in responses, however if you believe that you provided valid written answers then just let the support team know so they can go back to the client and ask for the specific data. As we don't receive all the survey data from clients it is important that we gain your permission to request your data from them. You can contact support from any of the emails we send you.

Oceniono na 1 z 5

Banned Accounts

Excellent Pay Rate, however the surveys are few and far between. Loved this company and so has my family. Unfortunately we all signed up together and as a result, after a couple of years they banned both mine and my brothers account and are now requesting ID verification?!

Very poor. I don't trust sending my ID to an email address nor uploading it. The main issue is we were often completing the same surveys and it identified us a duplicate account

I made over $1000 with this site and would love to get back to earning, especially as I continuously share octopus group with friends and have made a decent amount from referalls.

Such a shame, used to enjoy their service. I hope this can be fixed another way such as mobile phone number verification or email verification, it isnt right, been very disappointed.

27 lutego 2023
Opinia niezależna
Logo Octopus Group

Odpowiedź od Octopus Group

As we have identified that both accounts look to be listed as the same person/email address, we must do something about it to make sure that everything is fair for all the other members that use our service. So we need to identify the account holder so they can proceed. If you don't want to provide via email we can do other mediums like via our support phone, just ask for a non-email option.

Oceniono na 1 z 5

Waste of time

Waste so much time on the screening questions or even surveys just to be screened out. Literally got ten minutes into a survey to be booted off because it didn’t think I was reading the questions?! I’m not a moron, I can read at a normal pace. Waste of time.

24 lipca 2023
Opinia niezależna
Oceniono na 1 z 5

Waste of time.

Every survey I am timed out. It takes 5 mins to fill the details in to then be told you are timed out. I gave all my details to Octopus when I signed up, I thought the purpose of this was so they could send surveys to me that I would qualify for. Obviously not. Biggest waste of my time. Very disappointed.

27 czerwca 2023
Opinia niezależna
Logo Octopus Group

Odpowiedź od Octopus Group

Looks like you didn't qualify for 3 of the surveys you attempted which means you were screened out.
While we attempt to gather information to assist in the qualification process, the clients will not always provide the screening criteria that we can use.

Oceniono na 1 z 5

All of a sudden I am not able to login…

All of a sudden I am not able to login and reset my password. Was getting error message saying I have been unsubsribed which I am not aware of. Sent email to support but it got bounced back. So I am no way getting back into my account for no reason and m the time and effort spent accumulated payable credit is not accessible now to withdraw. Is this a scam or something?

16 czerwca 2023
Opinia niezależna
Logo Octopus Group

Odpowiedź od Octopus Group

Hi Alice, if you sent us an email and it bounced then it is likely that the address had a typo in it, please make sure to send to support@octopusgroup.com.au, there are many reasons an account can be listed as unsubscribed so we need your email before we can look into your account.

Oceniono na 1 z 5

0 star rating

If I could give it a 0 star rating I would. EVERY single survey I am given I am timed out because I’m not what they are looking for, biggest waste of time.

10 czerwca 2023
Opinia niezależna
Logo Octopus Group

Odpowiedź od Octopus Group

Almost 100% of surveys have a screening section at the beginning of the survey. Some surveys may need a very specific group other not so specific; your responses in this section will determine if you qualify for the survey or not, if not you will be screened out. This is standard practice for all surveys.

Oceniono na 2 z 5

One off payment taken off.

Why has the one off payment bee removed. So you have no choice but to set up a direct debit. Then they can take what they want just like bulb did. That one off needs to been an option again. Me personally I'm off elsewhere. Not staying with these.

19 maja 2023
Opinia niezależna
Oceniono na 5 z 5

Octopus Group is awesome!

Seems like people just dont know how surveys and how survey invitations work, I have never had major issues with Octopus, you get the few disqualifications here and there, a few validation issues also, but thats just how the survey planet works.

Octopus is an awesome survey platform if you're just looking to earn a bit of extra cash, personally I've earnt over 200$ passively within the past year.

If you're looking for a high paying survey site with awesome support, I would highly recommend you to use Octopus Group!

12 maja 2023
Opinia niezależna
Oceniono na 3 z 5

Unsubscribed without notification or…

Unsubscribed without notification or explanation.

The Octopus group were very prompt and helpful with re-instating my subscription.

10 maja 2023
Opinia niezależna
Logo Octopus Group

Odpowiedź od Octopus Group

Hi Nicola, best you contact support@octopusgroup.com.au as your account was probably flagged for being accessed outside your registered country. This is a security precaution to avoid unauthorised access to your account. So quite the opposite of what you might be thinking.

Oceniono na 1 z 5

Account unsubscribed for no reason - beware

Account was unsubscribed for no apparent reason.

After emailing support explaining that I was using another survey platform and perhaps this led to the account being flagged, I was asked for a picture of my driver's license and phone bill.

This sent alarm bells ringing, as it's terrible security practice to require users to email such documents. I complied with certain information redacted. I was then asked to also provide the same information about my wife. I sent through an updated phone bill showing my wife's phone number.

They still insisted on me sending through a picture of my wife's ID.

At this point, it became evident that Octopus are at best hopelessly incompetent when it comes to security and risks around identity theft, or are operating a phishing scam.

Octopus Group would be well served to update their support processes and get with the times.

1 maja 2023
Opinia niezależna
Logo Octopus Group

Odpowiedź od Octopus Group

Once an account has been flagged the initial levels of trust we provide around anonymity are no longer allowed. In order to maintain membership after an account has been flagged it is necessary to correctly identify the owner of the account. it is for the same reasons that banks won't create accounts without identification.

Oceniono na 3 z 5

you get paid for your work but its not easy

you get paid for your work. however, chances of being screenout for literally no reason or having a processing error is high. but rather than that, you can get paid lots of money. all survey websites i noticed have screenout issue but you do get 0.10 dollars or more for each screenout or technical error
but payout is high compared to most survey sites i use though

15 kwietnia 2023
Opinia niezależna
Oceniono na 1 z 5

I never get any surveys.

Octopus Group boasts that it's the "the highest paying survey provider" in Australia, which may be true in the sense that it pays more per survey than most. But it also calls itself "the best online survey provider in Australia," and I don't think this is true.

I've been with Octopus Group for twelve weeks and I've earned $16. That's nineteen cents a day. I hardly ever get any survey invitations, and only qualify for half of those. For almost an entire month I got no survey invitations at all.

I contacted them about a month after joining to ask why I wasn't getting any surveys, and they assured me everything looked fine and it was just because a lot of companies were enjoying an extended Christmas break. But it's now April and nothing has changed.

They also advised me to make more money by inviting friends to join, but I'd be pretty embarrassed to invite my friends to a survey company that nets so little income that after nearly three months I haven't even earned enough to make my first withdrawal.

I don't know what's going on here, because I've found other survey sites quite lucrative in the same period. I'm a good candidate - I'm honest, thorough and provide thoughtful answers.

Maybe this is the issue. Someone in a discussion group suggested to me that it's better to lie on your profile and make yourself look more appealing. They tried this, they said, and it worked for them. I couldn't personally do that - it is fraud, albeit on a small scale - but I do wonder if I should have left the profile questions blank. They're obviously screening me out due to secret criteria that are total mystery to me. Maybe I live in the wrong city, or own the wrong kind of car. Maybe I should have a dog and not a cat.

The Octopus Group website says "We're shaking up the Australian survey panel industry, so that everyone gets a better deal." Not everyone, obviously. Not me.

9 kwietnia 2023
Opinia niezależna
Oceniono na 1 z 5

No, just no.

To be honest I was quite excited to sign up with them but then I realised what a waste of time. Surveys that “disqualify you” after entering your details or “ you are not the right target audience”. Might as well just hand over your life details for nothing.

28 marca 2023
Opinia niezależna
Oceniono na 2 z 5

Been with them for years

Been with them for years , However over the last few months I have seen them decline with over 50% screen out and 20% you complete and don't get paid. Sadly they are stealing time and info which they never use to do.

7 marca 2023
Opinia niezależna

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