Shocking. I took my elderly disabled auntie shopping. Who has heart failure, COPD amongst other ailments. She's very slow at walking and because I went 24 minutes over they slapped me with a fine then... Zobacz więcej
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This should be a BIG fat ZERO stars Husband had dashcam fitted to car by Halfords Redhill on 28/05/26, car in their bay throughout. Ocean sent a ticket for overstaying free period and when Halfords... Zobacz więcej
If I could write a 0 I would. These are the worst of the worst companies out there. Legal scammers who are completely unresponsive, utterly useless with their customer service and refuse to accept... Zobacz więcej
Absolute nightmare scam artists!! I validated 2 hours free M&S parking ticket and took pics of the machine date stamped just in case of any fines. They replied to my appeal and said no reco... Zobacz więcej
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I WISH I COULD PUT PHOTOS ON HERE.
I wish i could put photos on here....Southgate Car Park in Bradford, had barriers and machine broken on entry and exit ( no tickets produced )
The Place was full of empty beer cans, Drug Needles , Nitrous Oxide cans, and Human Waste.....I sent Photos of the Pay Machines , will the Coin Boxes ripped out......I didnt feel My Car was safe, so i returned after only 13 minutes.....There was nowhere at all for Me to Pay.
Now Ocean Parking are trying to charge Me £100......I have Dozens of Photos and Reviews from Southgate Car Park Website.....Showing the Filth and Squalor.........See You In Court......Where I will be Counter Claiming for a Days Wage.
Wish I could give 0 stars
Wish I could give 0 stars, they are just robbing people with ridiculous priced fines. I had evidence and issues with paying for my time parked in Manchester for a hour. I appealed with my evidence saying I am happy to pay the £3.50 and they emailed straight back with a I don’t care what you have to say email. The people that work or support this company and organisation’s should be ashamed of themselves as well as the shops that hire there services. I hope they never find happiness in life and drown in the misery they have in their day to day lives.
Drove around their car park
Drove around their car park, stopped checked this was carpark the hotel told us to go to. It wasn't so drove out and got a £60 ticket. Hope they use the money to clean up the car park though as drug and alcohol remnants everywhere.
Disgusting condition!
Parked in car park in Bradford last night to go to see a show at the Alhambra. Never been so disgusted in my life. The payment machine had been pulled off so we paid by phone. Lifts not working so took our lives in our hands going down the steps dodging human excrement, old food, rubbish - and the smell!!! The worst thing was that we paid £7.80 for the privilege! Won’t happen again I tell you. Shame on you!!
⭐☆☆☆☆ (1 Star)
⭐☆☆☆☆ (1 Star)
Absolutely awful experience from start to finish.
I appealed a parking charge within the required timeframe and Ocean Parking claims they emailed me to tell me my appeal had been rejected. The problem is that I never received that email. I’ve searched my inbox, junk folder and deleted items thoroughly, and there is no trace of it.
Because I was unaware my appeal had been rejected, I missed the deadline to pay the reduced amount and the charge increased. When I contacted them, they simply stated that their system showed the email had been sent, but from my perspective that doesn’t change the fact that I never received it.
I now feel I’ve been forced to pay an increased charge purely to avoid the risk of further action and even higher costs. It feels like there is very little willingness to properly investigate genuine concerns once they have decided their position.
After reading other reviews, I was disappointed to see that a number of people describe similar experiences. While I can only speak for my own case, my experience has left me with very little confidence in how this company deals with customers.
I would strongly advise anyone dealing with Ocean Parking to keep copies of absolutely everything, check all correspondence regularly and challenge anything that doesn’t seem right.
Based on my experience, I would not recommend this company.
Worst parking company ever
Worst parking company ever, I don’t do reviews and it’s that bad it’s driven me to do this. Just avoid this place at all costs.
Stockport peel centre
Stockport peel centre, paid for my ticket but had to park on line as it was a corner spot with barb wire hanging over fence, photo evidence including on the photo, appealed it and lost.. funny company more like a comic sketch
I have a blue badge and parked in peel…
I have a blue badge and parked in peel centre unaware i had to also buy a ticket as never been before ,wad fined £60p then appealed and it was rejected, absolutely discusting i have a spine health issue and cant be walking up and down to check there sighns ad i was unaware i ,thought thats why i have a blue badge to help me ,this company how do they sleep at night
This business is hired to scam parking…
This business is hired to scam parking customers.
I have parked in a private parking lot in a Restaurant to later receive a Fine for not paying for my parking. The detail is that they do not expose too well parking signs throughout the parking lot...
Disgraceful — refused to cancel charge despite their own error
Issued a parking charge for a vehicle parked legitimately at an employee's place of work. Building management contacted Ocean Parking's own permits team on 23 April 2026 requesting the vehicle be added to the system — Ocean Parking confirmed it was actioned the same day. Despite this proof that the charge arose from their own administrative failure, they have refused to cancel it and passed it to debt collectors threatening a CCJ. Multiple formal appeals, complaints and evidence ignored. 239 one star reviews says everything you need to know about how this company operates. Avoid at all costs.
Absolute joke
Absolute joke
close a business down were you park you car no signs until you get to the door
no barriers to stop you getting on the carpark
then send you a fine telling me i should have put my reg in, sorry the computer is behind a chained door how am i ment to do it.
then i leave the carpark within 10 minutes now want £100 off me
Less than zero if it were possible…
Less than zero if it were possible horrible customer service for a machine that didn’t work
How is this legal?
How can a company issue a charge of £100 for parking where there is no charge? Having not seen the signs saying a "permit" was needed, I failed to enter my car registration on the tablet at the pub bar because I didn't see it and there was no sign to tell me I had to. They didn't lose any money, I was a legitimate customer which I proved and they accepted. But they then say I have to pay only £20! Lucky me! I did not enter into a contract with them, I didn't see the signage. Why would I choose not to enter my reg. if I knew I had too? Disgusting company stealing money from people. I'm never going back there.
Rubbish system.
Rubbish system.
I park at my dentist in Kendal and input my vehicle reg at reception but they still try to charge me £100 every time.
They're crap, just don't bother checking.
Got Robbed by Ocean
Made a booking at a restaurant for a meal.
I was informed the the parking is managed by Ocean but for customers of the restaurant was free.
A,week later I was hit by £100 fine for not registering my car at the restaurant QUICK ENOUGH.
I provided the Ocean management with a receipt from the restaurant for the meal but they refused to detract the fine.
BEWARE It's money making exercise from unsuspecting cuscustomers. Zero level understanding for elderly customers who are slow on their feet.
Awful criminal company
Awful criminal company. I overstayed 11 minutes while using one of the shops at the peel center in Gloucester, I was issued a ticket but never received a first notice to inform me of this and give me a chance to pay £60 for my 11 minute accident rather than the full £100! A month after the 11 minute over stay I receive a nasty letter telling me I have failed to comply with the first notice and now must pay the full £100 or face debt collection. I emailed and explained I never got the first notice and asked to pay the £60 but they do not care. I’m convinced they never sent the first notice and operate by bullying good people into paying large fines. Vile nasty unlawful creeps. I am leaving this review in hopes one day someone looks into these bad people and takes them down. I hope Ocean Parking gets what they deserve. Dishonest Criminals.
I would give no stars if I could
I would give no stars if I could. Appalling behaviour towards people. I contacted them regarding a PCN they issued, that I hadn't seen until just now that they issued 4th March, giving them my personal circumstances that lead to the situation - my Mother died suddenly the day they issued it. So I had to arrange a funeral, resolve a lot of things (which are still in process) and am grieving. There was no compassion, no care. They didn't even offer any condolences. Just that as it was 50 days (less than two pay cycles for most people) they had passed it to debt recovery. That's it. They could have cancelled it being debt recovery. Terrible behaviour. Vile company. Worst part is I was trying to pay their original charge. I was trying to sort it out. But they don't care.
Intimidation and Threats is all you get
Most private parking companies are dressed up as legitimate but they are all run by criminals who bully people into paying. When are the government and councils going to crackdown on these gangsters.
Awful company
Awful company. No wanting to try working with you - just straight up thieves.
Absolutely unacceptable from Ocean…
Absolutely unacceptable from Ocean Parking.
I received a £100 charge after stopping briefly at McDonald’s late at night to feed my severely disabled child, who was in meltdown. McDonald’s is his safe food and often the only thing he will eat.
The restaurant was closed inside, so I had no way to register my vehicle or follow any process. Nothing was explained at the drive-through.
My appeal was rejected, and I was told I should have called a helpline — while managing a distressed child at midnight. Completely unrealistic.
This system is unfair and punishes genuine customers for situations outside their control.
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