OCBuyBack Recenzje 273

Wynik TrustScore: 4.5 na 5

4,3

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 1 z 5

They will try and rip you off they said my Samsung flip 6 was worth 350 so I said ok and sent phone now they claim the gps doesn't work so they said 20 lol total rip off eco atm in wallmart offered me... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Perfect this time!! Better experience with 2nd iPhone trade in. Prompt. Accurate. Honest. Better than Gazelle experiences which is why looked elsewhere for these 2 iPhone trade-in's. 1st iPh... Zobacz więcej

Oceniono na 5 z 5

A very simple process, just input your phone information, they give you a quote if it meets your price, then agree, give them your Paypal email and they give you a USPS Priority Mail label. You packag... Zobacz więcej

Oceniono na 5 z 5

OCBuyBack has been by far the best phone selling company I have used. They are very professional and respond to questions very quickly. They also have very speedy payment and offer payment by check or... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Sklep z telefonami komórkowymi
  2. Sklep RTV

Napisane przez firmę

OCBuyBack is a national cell phone buyback company and distributor of high end gently used electronics. We strive to provide our customers an easy way to buy and sell quality devices. We work hard on making sure all of our customers are satisfied with their purchase.


Dane kontaktowe

4,3

Doskonała

Wynik TrustScore: 4.5 na 5

273 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Brak historii zapraszania do wystawiania recenzji

Ta firma nie zaprosiła klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 100% z negatywnych recenzji

Zwykle odpowiada w ciągu 1 tygodnia

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Fast and easy experience

Fast and easy experience! Received the amount expected and promised!

4 maja 2020
Opinia niezależna
Logo OCBuyBack

Odpowiedź od OCBuyBack

Thank you for your business and for sharing feedback.

Oceniono na 5 z 5

Fair & honest

Fair, honest, legit company. Have used them a few times now and I’m never disappointed.

30 kwietnia 2020
Opinia niezależna
Logo OCBuyBack

Odpowiedź od OCBuyBack

Hi Trish,

Thank you for your kind words and continued support.

Oceniono na 3 z 5

Near perfect condition deemed not good enough

Both items I sent in were taken down a notch with payouts significantly reduced.

30 kwietnia 2020
Opinia niezależna
Logo OCBuyBack

Odpowiedź od OCBuyBack

Hi Danie,

Thank you for your feedback. I have searched your order and am all caught up.

You sold a Pixel 2 and selected "like new" condition. The device had scratches on the screen which would be considered "good condition". Unfortunately we cannot pay like new prices for the devices that have signs of wear.

You also sold an iPhone 6s and selected "Good condition". This device had some issues with it that caused the requote. The first issue was that the touch ID (fingerprint sensor) was not functional. The second issue was that the device had white LCD spots visible on a white screen. Unfortunately, good condition devices must be fully functional and this device was not.

We gave you the option to have the devices returned back to you at our cost. Instead you accepted the requotes.

If you have any questions or concerns about your order please reach out to us at support@ocbuyback.com.

Oceniono na 3 z 5

Reduced offer price after I shipped the…

Reduced offer price after I shipped the item upon inspection

26 kwietnia 2020
Opinia niezależna
Logo OCBuyBack

Odpowiedź od OCBuyBack

Hi Michael,

Thank you for your feedback. I have looked up your order and am all caught up.

The device you sold was an iPhone XR and selected "Like new" condition. The device had visible scratches on the front screen and the rear glass. These signs of wear are considered to be "good condition"

Unfortunately we cannot pay like new prices for devices that have signs of wear.

We gave you the option to to have the device returned back to you at our cost. You accepted the requote.

If you have any questions or concerns about your order please reach out to us at support@ocbuyback.com.

Oceniono na 4 z 5

I had a good experience

I had a good experience. It was my first time selling with them. I was a little worried it was scam but it wasnt. Unfortunately my item was not in the condition i originally thought it was in but they provided me with pictures to proof why they requoted me a lower amount. Overall it was quick and easy to navigate online and good email responses from them. I would sell with them again.

25 kwietnia 2020
Opinia niezależna
Logo OCBuyBack

Odpowiedź od OCBuyBack

Hi Yvonne,

Thank you for your feedback and your business. We are glad you had a good experience. We hope to do business with you in the future.

Kind regards.

Oceniono na 5 z 5

Great service and money per device

I sold two iPads and it was super easy. They paid quickly.

24 kwietnia 2020
Opinia niezależna
Logo OCBuyBack

Odpowiedź od OCBuyBack

Thank you Tom for choosing OCBuyBack to sell your iPads. We are glad we were able to provide great service. That is what we strive for.

Oceniono na 5 z 5

Quick and efficient

The process was very quick even during a pandemic situation. I was surprised and honestly very happy with the whole transaction. I would highly recommend them if you have no luck selling your items on your own. I got paid within about 5 days of accepting the offer.

23 kwietnia 2020
Opinia niezależna
Logo OCBuyBack

Odpowiedź od OCBuyBack

Hi Komal,

We are glad you found our process quick and efficient. Thank you for your kind words, we appreciate your business!

Oceniono na 5 z 5

Easy to use service!

Easy to use service and gave me more money than I expected. Thanks!

23 kwietnia 2020
Opinia niezależna
Logo OCBuyBack

Odpowiedź od OCBuyBack

Thank you Marissa for your review. We are glad we were able to get you more money. We hope to do business again in the future.

Oceniono na 5 z 5

Thank you

Easy to work with. Very prompt

23 kwietnia 2020
Opinia niezależna
Logo OCBuyBack

Odpowiedź od OCBuyBack

Thank you Jennifer!

Oceniono na 5 z 5

Whats not to Love about O.C.BuyBack

Whats not to Love about O.C.BuyBack. they pay better then most, fast response and return time. The only thing that could possibly make the experience any better would be if the cash was in hand same day.

14 kwietnia 2020
Opinia niezależna
Logo OCBuyBack

Odpowiedź od OCBuyBack

Hi Richard,

Thank you for your kind words and thank you for your business.

Oceniono na 5 z 5

Fast payment delivery

OC Buyback is a trust-worthy service. They paid the same amount as I saw on the site before selling my black Samsung Galaxy S8 phone to them. I received the payment via check within a few days. My only suggestion to them would be if they evaluate and find the phone to worth more than initially quoted, then pay the customer that extra amount. Your customers would be elated then, and your business would increase. Thank you for your quick, easy, and fast service!!!!

11 kwietnia 2020
Opinia niezależna
Logo OCBuyBack

Odpowiedź od OCBuyBack

Thank you for your detailed feedback, we appreciate your business.

Oceniono na 5 z 5

I felt I received a fair offer for my…

I felt I received a fair offer for my devices. It was very easy to ship everything and I got my money fairly quickly. I will definitely do business with them again!

9 kwietnia 2020
Opinia niezależna
Logo OCBuyBack

Odpowiedź od OCBuyBack

Thank you Lisa.

Oceniono na 5 z 5

Very quick response

Very quick response. I felt like i got what my phone was worth.

6 kwietnia 2020
Opinia niezależna
Logo OCBuyBack

Odpowiedź od OCBuyBack

Hi Elanda,

Thank you for choosing OCBuyBack to sell your device.

Oceniono na 5 z 5

Easy to use

Easy to use. Quick turnaround. Honest grading system for your used equipment. Would employ them again.

6 kwietnia 2020
Opinia niezależna
Logo OCBuyBack

Odpowiedź od OCBuyBack

Thank you Paul!

Oceniono na 5 z 5

Best service around

Best service around. Smooth and fast, communication was awesome too!

6 kwietnia 2020
Opinia niezależna
Logo OCBuyBack

Odpowiedź od OCBuyBack

Hi Ilias,

We are glad we provided great service. Thank you for your business!

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