Really nice to speak with a real person and discuss my choice. The Chester furniture was perfect and exactly what I had been looking for. Delivery service was punctual but didn't have an option for... Zobacz więcej
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Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Great local friendly service. Delivery was fully tracked via 3rd party and organised on time. Great sideboard had been looking for something stylish that fit the space for a long time. Have to unb... Zobacz więcej
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We bought a fantastic sofa chair and bean bag ! Just what we wanted. Both instore and delivery service excerlent, very knowledgable and competant
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We ordered some pretty pricey tables; TV unit and open shelves. We can see where the extra money went. Quality is amazing. I've never seen furniture so well packaged and minimal assembly ( shelves &... Zobacz więcej
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Informacje dotyczące firmy
- Sklep meblowy
- Sklep z łóżkami
- Sklep z meblami do sypialni
- Sklep z meblami do salonu
- Meble biurowe
- Sklep z sofami
Napisane przez firmę
Oak Furniture UK is an independent family-run furniture retailer established in 2006, specialising in quality oak, painted and solid wood furniture together with carefully selected sofas and armchairs. From our 5,000 square foot showroom in Workington, Cumbria, we have been helping customers furnish their homes for nearly 20 years, serving local customers across Cumbria, South West Scotland and the North East of England, while delivering throughout mainland UK. Our collections include furniture for dining rooms, living rooms, bedrooms, hallways and home offices, chosen to combine quality craftsmanship, lasting style and excellent value. We work closely with many of the same trusted suppliers year after year, giving us confidence that every piece is manufactured to high standards and carefully quality checked before reaching our customers. Customer service remains at the heart of everything we do. Whether visiting our showroom or ordering online, we aim to make the buying process straightforward and enjoyable, supported by experienced staff and dependable delivery services. We are committed to responsible sourcing and many of our solid wood furniture collections originate from managed forests to support sustainability and environmental responsibility. Thank you for visiting our Trustpilot profile and for taking the time to read about Oak Furniture UK.
Our Promise to You
Napisane przez firmę
- Family-run since 2006
- For nearly 20 years, we've helped customers furnish their homes with quality oak, painted and solid wood furniture. We pride ourselves on honest advice, dependable service and carefully selected furniture that's built to last.
- Quality You Can Trust
- We carefully select our furniture collections from trusted manufacturers, with many long-standing supplier partnerships helping us deliver furniture that combines quality craftsmanship, durability and excellent value.
- Delivered With Care
- Most online orders are delivered by experienced two-person delivery teams, with room-of-choice delivery and optional unpacking services available to make delivery straightforward and stress-free.
- Thousands of Happy Customers
- Our excellent Trustpilot rating reflects the quality of our furniture and the service we strive to provide. Every review helps us continue improving and gives new customers confidence when shopping with us.
- Responsibly Sourced
- Many of our solid wood furniture collections are manufactured using timber from responsibly managed forests, helping to support sustainable forestry while creating beautiful furniture that's built to last.
Our Customer Promise
Trusted family business since 2006
We carefully select quality furniture from trusted manufacturers and stand behind every purchase with knowledgeable advice, professional delivery and responsive after-sales support. If something isn't right, we'll work with you quickly and fairly to resolve the issue.
Dane kontaktowe
19-21 Guard St, CA14 4EN, Workington, Zjednoczone Królestwo
- 01900871006
- customerservices@oakfurnitureuk.com
- www.oakfurnitureuk.com
4,9
Doskonała
1 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Windemere solid oak oval table
The Windemere solid oak oval table is excellent quality and good value for money. Great service from point of purchase to delivery. Great communication throughout the transaction and arrived on time, very well packaged and delivered to the room of our choice. Would happily use Oak Furniture UK again.
16 grudnia 2025
Opinia niezależna
Odpowiedź od Oak Furniture UK
Hi Perter,
Thank you so much for taking the time to leave such a lovely review. We’re delighted to hear that you’re pleased with the quality and value of your Windermere solid oak oval table, and that our service and communication met your expectations from start to finish. It’s great to know the delivery went smoothly and that everything arrived on time and well packaged. We truly appreciate your recommendation and look forward to welcoming you back to Oak Furniture UK in the future.
Thanks Again.
Oak Furniture UK.
Very good customer service!
Very good customer service we are delighted wig the desk and shelves we purchased.
12 grudnia 2025
Odpowiedź od Oak Furniture UK
Hi Michael,
Were pleased to hear you are delighted with your new office furniture, and customer service.
Thanks again.
Oak Furniture UK.
Excellent proactive customer service
Had been looking for a particular sized dressing table and this company came up on search engine. I tried to purchase online but I hadn’t activated my card (my fault) so left it to sort another day. The next day I received a call from the company who had noticed that I had abandoned my shopping cart etc asking if there was anything they could do to help me. I ended up completing the purchase there and then. Very helpful and delivered it all within a short time frame. Very impressed and would def use again.
Less impressed by delivery company but that has been fed back separately and not the fault of Oak Furniture- although I would have liked the option to pay extra for delivery to be unwrapped, put in place and packaging removed.
20 listopada 2025
Odpowiedź od Oak Furniture UK
Hi Sian.
Thank you so much for taking the time to leave such a detailed and thoughtful review.
We’re delighted to hear that we were able to help you complete your order and that you were pleased with both the service and the speed of delivery. Our team always aims to be proactive and supportive, so it’s great to know that this made a positive difference to your experience.
We’re very grateful for your recommendation and would be delighted to help you again in the future.
Thanks again.
Oak Furniturte UK.
Imressed with Staff Intervention.
Leah postpined the delivery of our furniture as we were away on holuday. On our return she had already processed our delivery for our availibility.
On delivery the sideboard had a handle and door hinges missing. David has been exemplary in that he has followed this up to achieve a positive outcome. We are very impressed with his diligence and sction to keep us informed of the action he has taken. We are extremely impressed with the quality of the furniture and the staff who represent the company. Thank you.
7 grudnia 2025
Odpowiedź od Oak Furniture UK
Hi jean,
Thank you so much for taking the time to share your experience with us.
We’re delighted to hear that Leah was able to accommodate your holiday schedule and arrange your delivery smoothly, and we’re especially pleased that David provided the attentive support you deserved when the sideboard arrived with missing components. We will be sure to pass on your kind words to both of them—they’ll be thrilled to know their efforts made a difference.
While we’re sorry for the inconvenience caused by the missing handle and hinges, it’s wonderful to hear that the issue was resolved promptly and that you’re impressed with both the quality of the furniture and the service you received.
Thank you again for your warm feedback. If there is anything more we can help with, please don’t hesitate to reach out.
Oak Furniture UK.
Very helpful as I requested a sample of…
Very helpful as I requested a sample of fabric and wood. I subsequently ordered 6 chairs which I am delighted with. They arrived within 2 weeks, well packaged and damage free. Fantastic quality
1 grudnia 2025
Odpowiedź od Oak Furniture UK
Hi Sandra,
Thank you so much for your review! We're delighted to hear that the fabric and wood samples helped with your decision and that you're thrilled with your new chairs.
It’s great to know they arrived quickly, well packaged, and in perfect condition, and even better that the quality has exceeded your expectations.
If you need anything else or have any questions in the future, we’re always here to help. Enjoy your new chairs!
Thanks again,
Oak Furniture UK
Delighted with my new furniture!
I recently bought a sofa and two chairs from this furniture maker, and I couldn’t be happier with the whole experience. The craftsmanship is outstanding—solid, beautifully finished, and clearly built to last. The sofa is incredibly comfortable, and the chairs are the perfect blend of style and support.
From the moment I placed my order, communication was excellent. David kept me updated throughout, and delivery was smooth and punctual. Everything arrived in perfect condition, carefully packaged and exactly as described.
It’s rare to find furniture that feels both unique and expertly made these days, but this maker has absolutely nailed it. I’ve already had several compliments from visitors!
Highly recommend to anyone looking for quality pieces and genuinely great service.
4 grudnia 2025
Opinia niezależna
Odpowiedź od Oak Furniture UK
Thank you so much for taking the time to share such a wonderful review! We’re absolutely delighted to hear how pleased you are with your new sofa and chairs. Knowing that the craftsmanship, comfort, and finish have all exceeded your expectations truly means a lot to us.
It’s great to hear that you found the communication and delivery smooth throughout the process The team will be thrilled to know their efforts made a difference. We always aim to provide a seamless experience from order to delivery, so your feedback is greatly appreciated.
Thank you again for your kind words and for recommending us. We hope you continue to enjoy your new furniture for many years to come, and we’re always here if you need anything in the future.
Thanks again.
Oak Furniture UK.
Excellent experience from ordering to…
Excellent experience from ordering to delivery we had a large quad wardrobe,double wardrobe and chest of drawers delivered and assembled with absolutely no mess left behind I will be back after new year for more items
4 grudnia 2025
Odpowiedź od Oak Furniture UK
Hi Christine,
Thank you for taking the time to share your excellent experience! We’re thrilled to hear that your quad wardrobe, double wardrobe, and chest of drawers were delivered and assembled smoothly, and with no mess left behind. Our team will be delighted to know their care and attention made a difference.
We really appreciate your trust in us and look forward to welcoming you back in the New Year.
Thanks again.
Oak Furniture UK
Excellent
Brilliant the quality of my furniture is superb the delivery was fantastic they even put up my furniture after keeping my stuff in the shop for me until I was ready after decorating 😀
4 grudnia 2025
Odpowiedź od Oak Furniture UK
Hi Paula,
Thank you so much for your brilliant review! We’re delighted to hear that you’re pleased with the quality of your furniture and that our delivery and assembly team made everything smooth and stress-free.
It was no trouble at all to hold your items until you were ready after decorating — we’re always happy to help make the process as convenient as possible.
We truly appreciate you choosing us and hope you enjoy your new furniture for many years to come!
Thanks again.
Oak Furniture UK.
Great table
Table (Coniston large) was great, customer service and delivery communication was good and assembly was well worth the extra cost. Didn't seem to be able to add assembly to an online order (above the delivery/removal of packaging option), so had to email and order it that way, but it was well worth the extra £75 as I would not have been able to assemble it as well or as quickly myself or flip it right way up. They should probably make this more obvious as an option.
27 listopada 2025
Odpowiedź od Oak Furniture UK
Thank you so much for your review! We're delighted to hear that you’re pleased with your Coniston Large Table and that our delivery and customer service teams looked after you well.
We really appreciate your feedback regarding the assembly option. The reason behind this is,not all delivery companies offer this service and the cost differs for each table.
We're glad the professional assembly helped make everything smooth and stress-free. If you need anything else at all, we’re always here to help. Enjoy your new table!
Thanks again.
Oak Furniture UK.
Excellent service
Arrived when they stated carried cabinets in with no fuss at all put them in place and took away rubbish all in approximately 15 minutes.
Lovely cabinets more than pleased with my purchase. Thank you for all your help absolutely great firm to do business with.
2 grudnia 2025
Opinia niezależna
Odpowiedź od Oak Furniture UK
Thank you so much for your wonderful review! We're delighted to hear that your delivery went smoothly and that the team were able to get everything in place quickly and efficiently. It’s great to know you’re pleased with your new cabinets — and we truly appreciate your kind words about our service.
Thank you again for choosing us. We’re always here if you need anything in the future!
Oak Furniture UK.
Excellent Product.
Quality craftmanship and product.
Packaged safely & delivered carefully.
2 grudnia 2025
Odpowiedź od Oak Furniture UK
Hi Keith,
Thank you for your review.
Oak Furniture UK.
the furniture was reasonably priced and…
the furniture was reasonably priced and delivered free within a week
29 listopada 2025
Odpowiedź od Oak Furniture UK
Hi
Thank you for taking the time out to leave us your review, its much appreciated.
Oak Furniture UK.
Great quality wardrobe
Great quality wardrobe. Good service and good communication. Very helpful staff.
20 listopada 2025
Odpowiedź od Oak Furniture UK
Hi Niki,
It's good to know our staff were very helpful and you are happy with the qualitu of your new wardrobe
Thanks again.
Oak Furniture UK
Very helpful shop
Everyone was very helpful right from when I first visited the shop though to delivery and installation of my furniture. The furniture is a good quality product that is well made and very well finished.
19 listopada 2025
Odpowiedź od Oak Furniture UK
Thank you so much for your lovely review! We’re delighted to hear that you felt supported from your first visit to the shop all the way through to delivery and installation. It’s great to know you’re pleased with the quality and finish of your new furniture.
If you need anything else in the future, we’re always here to help. Enjoy your furniture!
Oak Furniture UK.
Nice quality bench for table and good…
Nice quality bench for table and good delivery by chosen couriers
24 listopada 2025
Odpowiedź od Oak Furniture UK
Hi Gary
Thank you for taking the time to leave us your review, its much appreciated.
Oak Furniture UK
The shelves I ordered are lovely and…
The shelves I ordered are lovely and were delivered on time and in great condition.
22 listopada 2025
Odpowiedź od Oak Furniture UK
Hi
Thanks so much for your review. its great to read about your experience shopping with us.
Oak Furniture UK
Excellent service and furniture.
I found the furniture I was interested in online but the business was located several hours away so, not easy to visit.
I contacted them directly and David was really helpful. He described the furniture in detail, answering all my questions.
He suggested we have the smallest item delivered to check quality before ordering the remaining items.
We went ahead on this basis and am pleased to say we were more than happy with the item, meaning the remaining items were ordered and received.
David honoured the free delivery even though the first item didn’t reach the money threshold.
Overall excellent service and very pleased with our new bedroom furniture.
7 listopada 2025
Odpowiedź od Oak Furniture UK
Thank you so much for taking the time to share your experience! We’re delighted to hear that David was able to support you so thoroughly, especially when visiting us in person wasn’t convenient. It’s great to know his detailed guidance and the trial delivery option helped you feel confident in your choice.
We’re thrilled that you’re happy with the quality of your first item and that your full bedroom furniture order arrived just as expected. Honouring the free delivery was the least we could do, and we truly appreciate your trust throughout the process.
Enjoy your new furniture, and thank you again for your wonderful review and support! If you ever need anything else, we’re always here to help.
Oak Furniture UK.
Living room renovation
The furniture is top quality, the service was exemplary and the delivery was timely and accomplished with no fuss
10 listopada 2025
Opinia niezależna
Odpowiedź od Oak Furniture UK
Hi James
Thank you for taking the time to leave us your review, its much appreciated.
Oak Furniture UK.
Fantastic selection of furniture
Huge selection of furniture in the Workington showroom plus more online.
We paid extra for delivery and all items were placed in room of choice.
Would definitely recommend this store and we will buy from here again.
10 listopada 2025
Odpowiedź od Oak Furniture UK
Hi Simon,
Thank you for your review and recomendation. We’re delighted to hear you enjoyed browsing our showroom and found the perfect pieces for your home.
Thanks again.
Oak Furniture UK.
Arrived at 10 am did not get a time…
Arrived at 10 am did not get a time slot? Driver very polite I thought that it be dropped in the front door but all strapped to a palate and fitted left on drive ? A bit much for a 80+male but all sorted
13 listopada 2025
Odpowiedź od Oak Furniture UK
Hi Roger,
Thank you for your review, we appreciate your feedback. Were pleased to hear you managed.
Thanks again.
Oak Furniture UK.
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