Really nice to speak with a real person and discuss my choice. The Chester furniture was perfect and exactly what I had been looking for. Delivery service was punctual but didn't have an option for... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Great local friendly service. Delivery was fully tracked via 3rd party and organised on time. Great sideboard had been looking for something stylish that fit the space for a long time. Have to unb... Zobacz więcej
Reakcja na opinię
We ordered some pretty pricey tables; TV unit and open shelves. We can see where the extra money went. Quality is amazing. I've never seen furniture so well packaged and minimal assembly ( shelves &... Zobacz więcej
Reakcja na opinię
David and his colleagues were absolutely brilliant I ordered some chairs which were just what we were looking which David took us through ordering and delivery the arrived very well packed and arrived... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
- Sklep meblowy
- Sklep z łóżkami
- Sklep z meblami do sypialni
- Sklep z meblami do salonu
- Meble biurowe
- Sklep z sofami
Napisane przez firmę
Oak Furniture UK is an independent family-run furniture retailer established in 2006, specialising in quality oak, painted and solid wood furniture together with carefully selected sofas and armchairs. From our 5,000 square foot showroom in Workington, Cumbria, we have been helping customers furnish their homes for nearly 20 years, serving local customers across Cumbria, South West Scotland and the North East of England, while delivering throughout mainland UK. Our collections include furniture for dining rooms, living rooms, bedrooms, hallways and home offices, chosen to combine quality craftsmanship, lasting style and excellent value. We work closely with many of the same trusted suppliers year after year, giving us confidence that every piece is manufactured to high standards and carefully quality checked before reaching our customers. Customer service remains at the heart of everything we do. Whether visiting our showroom or ordering online, we aim to make the buying process straightforward and enjoyable, supported by experienced staff and dependable delivery services. We are committed to responsible sourcing and many of our solid wood furniture collections originate from managed forests to support sustainability and environmental responsibility. Thank you for visiting our Trustpilot profile and for taking the time to read about Oak Furniture UK.
Our Promise to You
Napisane przez firmę
- Family-run since 2006
- For nearly 20 years, we've helped customers furnish their homes with quality oak, painted and solid wood furniture. We pride ourselves on honest advice, dependable service and carefully selected furniture that's built to last.
- Quality You Can Trust
- We carefully select our furniture collections from trusted manufacturers, with many long-standing supplier partnerships helping us deliver furniture that combines quality craftsmanship, durability and excellent value.
- Delivered With Care
- Most online orders are delivered by experienced two-person delivery teams, with room-of-choice delivery and optional unpacking services available to make delivery straightforward and stress-free.
- Thousands of Happy Customers
- Our excellent Trustpilot rating reflects the quality of our furniture and the service we strive to provide. Every review helps us continue improving and gives new customers confidence when shopping with us.
- Responsibly Sourced
- Many of our solid wood furniture collections are manufactured using timber from responsibly managed forests, helping to support sustainable forestry while creating beautiful furniture that's built to last.
Our Customer Promise
Trusted family business since 2006
We carefully select quality furniture from trusted manufacturers and stand behind every purchase with knowledgeable advice, professional delivery and responsive after-sales support. If something isn't right, we'll work with you quickly and fairly to resolve the issue.
Dane kontaktowe
19-21 Guard St, CA14 4EN, Workington, Zjednoczone Królestwo
- 01900871006
- customerservices@oakfurnitureuk.com
- www.oakfurnitureuk.com
4,9
Doskonała
1 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
I couldnt be happier with my purchase…
I couldnt be happier with my purchase from this shop. From start to finish the service was excellent. I ordered a gorgeous desk and set of chester draws and both pieces are very well made and built to last forever.
The service delivery was also amazing. They arrived on time and handled everything with care and were very polite and made sure that i was happy with everything.
Overall i am extremely happy with my purchase and the service i received. I would highly recommend to anyone looking for high quality furniture and brilliant customer service.
6 lutego 2026
Odpowiedź od Oak Furniture UK
Thank you so much for taking the time to leave such a thoughtful review. We’re absolutely delighted to hear how happy you are with your desk and Chester drawers, and it means a lot to us to know you appreciate the craftsmanship and quality that goes into our pieces.
Hi Cat
We’re also really pleased that our delivery team made the experience smooth and enjoyable from start to finish — your kind words will be shared with them.
Thank you again for your recommendation and support. It truly means the world to us, and we hope you enjoy your furniture for many years to come.
Oak Furniture UK.
Absolutely excellent service
Absolutely excellent service. Kept me informed at all time around my order.
Beautiful furniture
29 stycznia 2026
Odpowiedź od Oak Furniture UK
Hi Diane,
Thank you so much for your kind words! We’re delighted to hear you were happy with the service and that you love your furniture. Keeping our customers informed every step of the way is really important to us, so it’s great to know that came through. We truly appreciate your support and hope you enjoy your new furniture for many years to come.
Thanks again.
Oak Furniture UK.
Odpowiedź od Oak Furniture UK
Hi Beverly,
thank you for taking the time out to leave us your review.
Oak Furniture UK.
Great service and quality
Good communication, fast and straight forward delivery. Good quality dining table and chairs. Clear instructions to assemble
19 stycznia 2026
Odpowiedź od Oak Furniture UK
Thanks for the great review! We’re glad you had a positive experience and truly appreciate your support 😊
Oak Furniture UK.
Fantastic Quality and Price
Fantastic personal service in our local shop, ordering was quick and easy and we were kept informed about our delivery. Turned up exactly when they said they would, fantastic quality product - will definitely buy from them again
16 stycznia 2026
Odpowiedź od Oak Furniture UK
Hi Susan,
Thank you so much for your review! We’re delighted to hear you enjoyed the personal service in our local shop and that everything from ordering to delivery went smoothly. It’s great to know the delivery of your table and chairs arrived exactly as promised and that you’re happy with the quality of your purchase.
We really appreciate your support and look forward to welcoming you back again in the future.
Thanks again.
Oak Furniture UK.
Odpowiedź od Oak Furniture UK
Hi Kim
Thank you for leaving us your review.
Oak furniture UK.
Quality products with great deliver
Quality products with great deliver, fitting & service
12 stycznia 2026
Odpowiedź od Oak Furniture UK
Hi Paul
Thank you for taking the time to leave us your review, we really appreciate it.
Oak Furniture UK.
Very pleased with my purchase......
The site was very easy to navigate as to my requirement, I was kept up to date with eMails telling me of the delivery date and a final eMail telling me of the estimated time of delivery. It was delivered on time and I am very pleased with my product being well protected on delivery. The protect itself was just as I ordered and I am very pleased with my purchase.
19 stycznia 2026
Opinia niezależna
Odpowiedź od Oak Furniture UK
Thank you very much for your lovely review 😊
We’re delighted to hear that you found our website easy to use, felt well informed throughout the delivery process, and that your order arrived on time and well protected. It’s especially great to know the product was exactly as you expected and that you’re so pleased with your purchase.
Thank you for choosing Oak Furniture UK, we really appreciate your support and hope you enjoy your new furniture for many years to come.
Oak Furniture UK.
Beautiful products (Bergen Grey Washed…
Beautiful products (Bergen Grey Washed Oak Small Extending Dining Table plus pair of Bergen Soft Grey Slat Back Dining Chair - Grey Leather seats) but experienced marred by Furdeco wasting our time by failing to turn up as arranged twice before finally making delivery 14.1.26. Items were in perfect condition upon receipt and very happy with them. One star lost due to Furdeco fiasco.
14 stycznia 2026
Odpowiedź od Oak Furniture UK
Thank you for taking the time to leave your review and for your kind words about the Bergen table and chairs — we’re delighted to hear you’re very happy with the products and that they arrived in perfect condition.
That said, we’re truly sorry for the delivery experience you had. Failing to turn up as arranged, and doing so twice, is not the level of service we usually experience from our couriers, and we completely understand how frustrating and time-wasting that must have been. Please accept our sincere apologies for the inconvenience caused.
We’ve shared your feedback with Furdeco so this can be addressed and prevented in future. Thank you for your patience and for still giving us the opportunity to put things right in the end — we really do appreciate it.
Oak Furniture UK.
Very helpful and pleased with our…cosy chairs week ago
Very helpful and pleased with our choice and enjoying it . Great delivery too . Very quick!
18 stycznia 2026
Odpowiedź od Oak Furniture UK
Hi Debbie
Thank you for taking the time out to leave us your review.
Oak Furniture UK.
Bespoke Furniture from Oak Furniture UK
I purchased bespoke furniture from Oak Furniture UK, and was helped throughout the process, from having samples of fabric sent and advice with the finishing before placing the order. The sales service before and after purchase and delivery was exemplary; I would not hesitate to recommend this family run company.
15 grudnia 2025
Odpowiedź od Oak Furniture UK
Hi Janice
Thank you so much for taking the time to leave such a kind review. We’re delighted to hear that you enjoyed the bespoke process and found our team helpful from selecting fabric samples through to finishing advice and delivery. Providing attentive service before and after purchase is something we truly care about, so your feedback means a great deal to us. Thank you for your recommendation and for supporting our family-run business, it was a pleasure to work with you.
Oak Furniture UK
Odpowiedź od Oak Furniture UK
Hi David
we have another review left for your order with us, thank you so much for leaving your experience with us.
Oak Furniture UK.
Great team and service
We recently purchased a number of oak furniture items from David and his team. The process from start to finish was exemplary, nothing was too much trouble. The items were dispatched and delivered promptly and arrived well packed and in great condition. We're very pleased with our purchase and would highly recommend.
10 grudnia 2025
Opinia niezależna
Odpowiedź od Oak Furniture UK
Hi Miss B,
Thank you so much for your kind review and recommendation. We’re delighted to hear that you had such a positive experience with David and the team, and that everything from ordering through to delivery went smoothly. It’s great to know your oak furniture arrived promptly, well packed, and in perfect condition. We truly appreciate your support and hope you enjoy your new furniture for many years to come.
Oak Furniure UK.
Fabulous service
Fabulous service, highly recommended, customer care was exceptional and the chairs arrived before Christmas. Good quality design.
Thank you
12 grudnia 2025
Odpowiedź od Oak Furniture UK
Hi Angela,
Thank you for such a wonderful review. We’re delighted to hear that you found our service and customer care exceptional, and that your chairs arrived before Christmas as planned. It’s great to know you’re pleased with the quality and design too. Thank you for the recommendation, and we hope you enjoy your new chairs for many years to come.
Oak Furniture UK.
Great service and so pleased with the…
Great service and so pleased with the table and chairs
17 grudnia 2025
Odpowiedź od Oak Furniture UK
Hi Kathy,
Thank you for your kind review! We’re delighted to hear you were pleased with both our service and your new table and chairs. It’s always great to know our furniture and customer care have met your expectations. Enjoy your new dining set, and we hope to welcome you back again in the future.
Thanks again.
Oak Furniture UK
Super little coffee table
Super little coffee table. Fixings a bit odd but unless you lie on your back and look at the underside you can’t see them and it looks very attractive
13 grudnia 2025
Odpowiedź od Oak Furniture UK
Hi Alyson,
Were thrilled to hear you are happy with your new coffee table, and thnk you for your feedback regarding assembly.
Thanks again, and have a great Christmas and New year.
Oak Furniture UK.
Delivery as promised.
Delivery was before Christmas as promised, even though there was an issue with material availability at the manufacturer. Sofa’s were installed and packing materials removed. The complete team did a wonderful job. Thank you.
19 grudnia 2025
Odpowiedź od Oak Furniture UK
Hi Mr Cllark,
Thank you very much for your feedback. We’re so pleased we were able to deliver before Christmas as promised, despite the manufacturing challenge, and that our delivery team took such good care with the installation and removal of packaging. Your kind words will be shared with the whole team. Thank you again for choosing us, and we hope you enjoy your new sofas for many years to come.
Oak Fu8rniture UK.
Excellent communication,great manners
Excellent communication,great manners, was happy to shop here, great after service, would highly recommend.
21 grudnia 2025
Odpowiedź od Oak Furniture UK
Hi Alan,
Thank you so much for your kind words! We're thrilled to hear that you had a positive shopping experience with us. We always aim to provide excellent service and it's great to know that it made a difference. We truly appreciate your recommendation and look forward to serving you again soon.
Thanks again.
Oak Furniture UK
Windemere solid oak oval table
The Windemere solid oak oval table is excellent quality and good value for money. Great service from point of purchase to delivery. Great communication throughout the transaction and arrived on time, very well packaged and delivered to the room of our choice. Would happily use Oak Furniture UK again.
16 grudnia 2025
Opinia niezależna
Odpowiedź od Oak Furniture UK
Hi Perter,
Thank you so much for taking the time to leave such a lovely review. We’re delighted to hear that you’re pleased with the quality and value of your Windermere solid oak oval table, and that our service and communication met your expectations from start to finish. It’s great to know the delivery went smoothly and that everything arrived on time and well packaged. We truly appreciate your recommendation and look forward to welcoming you back to Oak Furniture UK in the future.
Thanks Again.
Oak Furniture UK.
Very good customer service!
Very good customer service we are delighted wig the desk and shelves we purchased.
12 grudnia 2025
Odpowiedź od Oak Furniture UK
Hi Michael,
Were pleased to hear you are delighted with your new office furniture, and customer service.
Thanks again.
Oak Furniture UK.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.