Really wasnt worth the money. We expected a guide that would interact with children, but all they could remember were the guide telling us the difference of the stone color. They couldnt be more bored... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
We did the Colosseum, Roman Forum and Palatine Hill Guided Tour with Elizabeth. The tour was fantastic Elizabeth was so knowledgeable and enthusiastic and passionate when showing us. Fully recommend g... Zobacz więcej
Reakcja na opinię
We had great communication in the rebooking stages and the tour itself was fantastic. Cecilia was an incredible tour guide who was patient with the kids. She continuously tried to keep them engaged wi... Zobacz więcej
Reakcja na opinię
We toured the Roman ruins and Colosseum with our guide, Cecilia. She was fantastic - great communicator, gave us lots of interesting facts and stories, was able to field every question thrown at her... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
At Numa Tours, we are a locally based company passionate about offering you authentic experiences across this beautiful country. As experts in Italy, we provide the best tours at the best prices, with no intermediaries. Enjoy our 24/7 support to help you explore Italy’s most iconic sights. Join us and discover the magic of Italy like never before!
Dane kontaktowe
Via Sommacampagna 9, 00155, Roma, Włochy
- +39 3429911650
- info@numatours.com
- www.numatours.com
4,1
Dobra
95 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 100% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 24 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Lack of Clarity - Updated based on Numatours response
Itinerary was not provided upon purchase, and clarity was not provided on the amount of time allocated for the Arena tour. On the official website they say you have 20 minutes to view the area from the arena, but we only had 5 and were quickly told to proceed even though this is the main attraction of the area.
Update;
As NumaTours wants clarifications on the difficulties faced. By "itinerary was not provided"? I mean that specific expectations of how long we will spend in the arena is not outlined. If what is being told is true on the arena time, it is simply being limited by the tour guide alone to a couple minutes rather than the expected 20 minutes
FYI: please check the 24h inly ticked colosseums official website and the time regulations.
Again, the time inside did not vary depending on any crowd levels or park regulations as instead of telling us that we can spend some time, the guide themselves decided one or two minutes was fine and that we should leave after that, no park officials cane to us or the tour guide to ask us to move from the premises.
16 sierpnia 2025
Odpowiedź od NumaTours
Thank you for your feedback.
We’d like to clarify that this was a 3-hour guided tour covering the Colosseum, Roman Forum, and Palatine Hill. There is no additional itinerary beyond what is already outlined. Could you kindly clarify what you meant by “itinerary was not provided”?
Regarding the Arena time, please note that access is managed by the Colosseum Archaeological Park, not by Numa Tours. Time inside can vary depending on crowd levels and park regulations.
Best regards,
Valeria - Numa Tours
Unable to fully understand the guide…
Unable to fully understand the guide therefore your was not fulfilled!
29 lipca 2025
Odpowiedź od NumaTours
Thank you for your feedback. We're sorry to hear that the guide was unclear and that your expectations were not met. We truly value your input and would be happy to provide further clarification or assistance to ensure everything is resolved. Please feel free to reach out directly so we can better support you.
Valeria - Numa Tours
Odpowiedź od NumaTours
Thank you so much for your review! We're thrilled to hear you enjoyed the tour and truly appreciate your recommendation. Hope to see you again on another experience soon!
Great organization and the guide to…
Great organization and the guide to towel Piza was very professional
22 lipca 2025
Odpowiedź od NumaTours
Thank you so much for your kind words! We're really glad to hear that you appreciated the organization and enjoyed the guided tour of the Tower of Pisa. It means a lot to us, and we hope to welcome you again on another adventure soon!
Valeria - Numa Tours
Colesseum and Roman Forum tour
Tour guide for the Roman Forum and Colesseum was super knowledgeable and very patient with our group. Made sure we were in the shade when possible and pointed out water fountains to fill our water bottles. Was especially patient with an elderly member of the group who needed some extra time. Be aware there is a lot of walking with some steep steps and ramps. Excellent tour though and learned so much.
26 lipca 2025
Odpowiedź od NumaTours
Thank you for your kind review! We're glad you enjoyed the tour and appreciated the guide's knowledge, patience, and care for everyone's comfort. Hope to see you again soon!
Valeria - Numa Tours
The tour was wonderful
The tour was wonderful. Our tour guide took care of us and made sure we received a great glimpse of life in Pompeii.
10 lipca 2025
Odpowiedź od NumaTours
Thank you! We're so glad you enjoyed the tour and that your guide helped bring Pompeii’s history to life.
Valeria - Numa Tours
Tiberius was an incredible guide… kind
Tiberius was an incredible guide… kind, patient, and polite. He entertained and educated us through his stories and deep knowledge of the area.
We felt very lucky to have walked the city with him and would highly recommend the tour.
13 lipca 2025
Odpowiedź od NumaTours
Thank you so much for your wonderful review!
We're thrilled to hear that your experience with Tiberius was so memorable. His kindness, patience, and deep knowledge truly make him an outstanding guide, and we’re delighted to know he made your walk through the city both entertaining and enriching.
We’ll be sure to pass along your kind words to him — they’ll mean a lot.
We look forward to welcoming you again on another tour soon!
Warm regards,
The Numa Tours Team
Our tour guide
Our tour guide, Alessandra, was AMAZING and made our tour incredible. She was extremely knowledgable and taught us so much!! She also made sure to keep us in the shade as much as possible, and to make stops at water fountains to refill our waters. This was so important as it was such a hot day! I would recommend this tour, and especially this guide, to anyone!
18 lipca 2025
Odpowiedź od NumaTours
Thank you so much for your kind words!
We’re absolutely delighted to hear that Alessandra made your tour such a fantastic experience. Her knowledge, attention to detail, and care for your comfort — especially on such a hot day — truly reflect the dedication we aim to bring to every tour.
We’ll make sure she receives your lovely feedback — it will certainly make her day!
Thank you again for recommending us so highly. We hope to see you again soon for another unforgettable experience.
Warmest regards,
The Numa Tours Team
Our guide was fantastic
Our guide was fantastic, (I'm so sorry but cannot remember her name) her knowledge was so interesting and her relay of history was made so interesting in the way it was told to us. I definitely would recommend this colleseum tour but would advise doing it early in the day as got very hot but it is the middle of July so expected. These tours fill up quickly so book early.
17 lipca 2025
Odpowiedź od NumaTours
Thank you so much for your kind words! We're thrilled to hear that you enjoyed the Colosseum tour and found your guide so engaging and knowledgeable — we’ll do our best to pass along your compliments to her. You're absolutely right about the heat in July, and doing the tour earlier in the day is a great tip for future visitors. We really appreciate the recommendation and hope to welcome you again on another tour soon!
Valeria
The closing time tour of the Vatican…
The closing time tour of the Vatican Museums and Sistine Chapel is wonderful. The museums were less crowded at this time of day, though there was still quite a large crowd in the chapel. Our guide Ciara was very knowledgeable and gave us some wonderful insight into both the history of the museums and the art contained there. A terrific tour.
15 lipca 2025
Odpowiedź od NumaTours
Thank you so much for your kind review! We're thrilled to hear you enjoyed the closing time of the Vatican Museums and Sistine Chapel. It's great that you found the atmosphere more relaxed in the evening, and we’re glad Ciara was able to enhance your experience with her knowledge and insights. We’ll be sure to pass along your compliments to her. We hope to welcome you on another tour in the future!
Odpowiedź od NumaTours
Thank you for your feedback!
We're so glad to hear that you enjoyed the tour and found your guide knowledgeable. It’s always rewarding to know our guests leave with a deeper understanding of what they’ve seen.
We’d love to welcome you again on another experience!
Best regards,
The Numa Tours Team
Excellent tour of the Roman Forum
Excellent tour of the Roman Forum, Palestine Hill and Colosseum Arena Floor. Our guide Fluvia was exceptional and very knowledgeable. She answered all of our questions and we learned a lot from her. This was the best tour we took in Rome. I highly recommend this tour and especially Fluvia.
10 lipca 2025
Odpowiedź od NumaTours
Thank you so much for your kind words!
We’re thrilled you enjoyed the tour and that Fluvia made it such a memorable experience.
Your recommendation means a lot to us!
Best regards,
Valeria
Great Experience and Guide
We had a wonderful experience touring the Vatican and Sistine Chapel. Our guide met us at the exact pick up point as disclosed in the booking. With her leading the way, we were able to quickly enter the Vatican (bypassing alot of other people without reservations). As a group with a stroller for children, we we provided additional benefits of line skipping. Our guide made sure we were able to benefit from all of these perks.
She was very knowledgeable about the whole process and provided us great insight over each room in the Vatican, describing the reasoning and history behind the paintings and artifacts. We noticed that having a guide, especially ours, provided us opportunities that we do not think we would have known about. There were numerous exhibits that were roped off, which we would have thought meant that we were not allowed access. However, whenever she approached these rooms/areas, they would provide us entry. An example would be the Pope's staircase, which was great to experience. We were also fortunate to receive a blessing in the Sistine Chapel, where she was able to provide a brief translation.
We overall had a great experience and recommend others try it.
3 lipca 2025
Opinia niezależna
Odpowiedź od NumaTours
Thank you so much for your detailed and thoughtful review!
We’re delighted to hear that you had such a smooth and enriching experience at the Vatican with our guide. It’s wonderful to know that the insights, access, and personalized attention made your visit extra special — especially traveling with little ones.
We truly appreciate your recommendation and hope to welcome you again on another tour!
Best regards,
Valeria
Wonderful time! Great memories!
We had a great tour! Our guide was incredibly knowledgeable and fantastic. She gave us breaks for shade and water. She took her time explaining everything, answering questions and even helpful in taking family photos. Would definitely recommend the Colosseum/Roman Forum/Palatine Hill tour to anyone! It was worth it!! Thank you!
30 czerwca 2025
Odpowiedź od NumaTours
Thank you so much for your wonderful review! We’re thrilled to hear you had a great tour and that your guide made the experience so enjoyable and informative. It’s great to know you appreciated the thoughtful breaks, the detailed explanations, and the help with family photos — we always aim to make our tours both comfortable and memorable. Your recommendation means a lot to us, and we hope to welcome you again on another adventure soon. Thank you once again!
Great tour!
We had a great tine! Giuseppe is a wonderful tour guide! He was very knowledgeable in Roman history which made the tour even better!!
25 czerwca 2025
Odpowiedź od NumaTours
Thank you so much for your kind review! We're delighted to hear you had a great time and that Giuseppe made your tour even more special with his knowledge and passion for Roman history. We'll be sure to pass along your kind words to him. We hope to welcome you back for another tour in the future!
It's a shame that the tour cannot be…
It's a shame that the tour cannot be rearranged to another time for accidents might occur during the trip. We were really looking forward to the trip and paid quite a lot, but unfortunately, there is no leeway.
4 lipca 2025
Odpowiedź od NumaTours
We truly understand your disappointment, and we're sorry to hear that you were unable to attend the tour as planned.
However, punctuality is essential to ensure the smooth running of the visit. Our tours must start on time out of respect for the group and for those who arrive punctually. In case of delays, unfortunately, the agency cannot be held responsible, as the schedule is carefully coordinated and, the tickets have fixed entry times that cannot be changed or postponed.
We genuinely regret the situation and hope to have the opportunity to welcome you again under better circumstances.
Great tour guide, some technical issues
The tour guide was great and provided plenty of historical content, but the wireless earbud had connection issues so we missed some of it.
22 czerwca 2025
Odpowiedź od NumaTours
Thank you for your feedback! We're glad to hear that you enjoyed the historical content and that the tour guide made a positive impression. We're sorry to hear about the connection issues with the headset — we understand how important it is to hear the full commentary. We'll look into this to ensure a smoother experience for future guests. We appreciate your understanding and hope to welcome you again!
Valeria
We had a wonderful tour of the…
We had a wonderful tour of the Colosseum. Our guide was extremely knowledgeable and helpful. My mother in law started having some health issues during the tour, and he was helpful and made sure that she was ok and was able to get to a place to rest, and helped her and my father in law call a taxi.
29 maja 2025
Odpowiedź od NumaTours
Thank you so much for your kind words! We're delighted to hear that you enjoyed your tour of the Colosseum and that your guide provided both historical insight and personal care. We’re especially glad he was able to support your mother-in-law and assist your family when needed. Your comfort and safety are very important to us. We hope to welcome you again on a future visit to Rome!
Valeria
Awesome tour of the Colosseum
Awesome tour of the Colosseum! Our tour guide exceeded expectations and made this important part of our trip enjoyable. Very knowledgeable of the history and details! Bravo!!
29 czerwca 2025
Odpowiedź od NumaTours
Thank you so much for your kind words! We're thrilled to hear you had an awesome tour of the Colosseum and that your guide exceeded expectations. It's great to know their knowledge and passion helped make this part of your trip truly enjoyable. Bravo to you too for being such a wonderful guest!
Our guide was excellent and shaped the…
Our guide was excellent and shaped the tour around what we had not seen on our previous tour. She also recognized that it was very hot and constanly found shade for us to stand in while she discussed the histroy of the forum and Palantine hill.
21 czerwca 2025
Odpowiedź od NumaTours
Thank you for your wonderful feedback! We're so happy to hear that your guide made the tour both engaging and comfortable. It’s great to know she was attentive to the heat and made sure to keep you in the shade while sharing the fascinating history of the Forum and Palatine Hill. We truly appreciate your kind words and hope to see you again on another tour!
Valeria
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.