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Zobacz, co mówią recenzenci

Oceniono na 2 z 5

Received my first and last parcel from Nowrain today to my complete surprise as it’s taken so long to get here, I’d totally forgotten that I’d actually ordered from them to be honest. My parcel consi... Zobacz więcej

Reakcja na opinię

Oceniono na 4 z 5

I was a bit concerned after my order took a wile to reach me .But to be fair they always answered my email when my orders arrived I was pleasantly surprised the quality was really nice and the items a... Zobacz więcej

Reakcja na opinię

Oceniono na 1 z 5

Please do not be suckered in by this company! So much false advertising and under no circumstances will you get anything like the pictures they're peddling, just a cheap, poorly made imitation.... tr... Zobacz więcej

Reakcja na opinię

Oceniono na 1 z 5

Clothing barely resembled that pictured on the website. Size was so far off that it fitted my 9 year old daughter who is tiny. Dress was supposed to be a "Sexy Lace Sequins Tassel Dress" yet did... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Sklep z odzieżą damską

Napisane przez firmę

We are a new fashion company in Hongkong and expecting to bring the most fashionable, and affordable dress to you(youth).


Dane kontaktowe

2,4

Słaba

Wynik TrustScore: 2.5 na 5

98 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 1 z 5

Avoid ! Do not order from this company

Do not order from this company , goods are nothing like the items in the picture . When you ask to return they say they will offer partial refund to keep the item . Had to raise a case then a claim via PayPal. Over a week and numerous emails over a small refund and they are trying to get my to close my case with PayPal yet PayPal say don’t close it until refund is issued . Bad customer service , bad quality .

7 lutego 2022
Opinia niezależna
Logo NOWRAIN

Odpowiedź od NOWRAIN

Dear customer,

Sorry to hear that. If you have any questions, please feel free to contact us. We would love to offer you after-sales customer service.

Best regards,
NowRain Customer Services Team

Oceniono na 1 z 5

Very bad experience

Very bad experience. I order 3 items and NEVER received the parcel. I paid £45 and customer service said they can only pay me back £9, after they offered £18 and their last offer was £27. They only said they have huge loss and I have to claim it back with courier who did not delivered. Absolute joke! Very bad and very unprofessional.

3 lutego 2022
Opinia niezależna
Logo NOWRAIN

Odpowiedź od NOWRAIN

Dear customer,
Sorry to hear that. If you have any questions, please feel free to contact us. We would love to offer you a after-sale customer service.

Oceniono na 1 z 5

NOT RECOMMENDED AT ALL..

I have cancel my order and have not be refund yet...WANT MY MONEY BACK RAPIDLY..customer service dont reply in an effective way
Very disappointed

2 lutego 2022
Opinia niezależna
Logo NOWRAIN

Odpowiedź od NOWRAIN

Dear Aureliem,

Sorry for the dissatisfaction caused.
For the problem with your order, could you please send an email to services@nowrain.com? So that we can check it for you, many thanks.

Looking forward to your letter.

Best regards,
Evangeline from NowRain

Oceniono na 1 z 5

Please do not be suckered in by this…

Please do not be suckered in by this company! So much false advertising and under no circumstances will you get anything like the pictures they're peddling, just a cheap, poorly made imitation.... try to send anything back and you're met with a non existent returns policy and a 'shipping costs are very high so to save you the trouble we'll maybe refund you a fraction of your payment' comment. Added to this is a barrage of emails asking you to send pictures of the substandard garments you've received and a million questions as to why you ordered what you did?
Do yourself a favour and steer well clear of Nowrain 😉

30 stycznia 2022
Opinia niezależna
Logo NOWRAIN

Odpowiedź od NOWRAIN

Dear Louise,

Sorry for the dissatisfaction caused.
Would you mind sending an email to us at services@nowrain.com? Our colleagues will give you a solution to your satisfaction.

Many thanks. Have a nice day!

Best regards,
NowRain Customer Services Team

Oceniono na 1 z 5

Nowrain - This company is awful

This company is awful. The find stock photo's and put them on their website advising that their clothes look like the picture. What you order and what get are totally different and they do not want to give you your Money back. Do not purchase from this company!

29 stycznia 2022
Opinia niezależna
Logo NOWRAIN

Odpowiedź od NOWRAIN

Dear Carol,

Sorry for the dissatisfaction caused.
Could you please send us some pictures to show the item which you received to our email address: ervices@nowrain.com? So that we can handle it for you. Many thanks.

Best regards,
Evangeline from NowRain

Oceniono na 1 z 5

very cheap and small fitting.

very cheap and small fitting.. never again

28 stycznia 2022
Opinia niezależna
Logo NOWRAIN

Odpowiedź od NOWRAIN

Hi dear,

We're sorry for the clothes can't reach your expectations. We love to offer you an after-sale service. Could you please contact us with the email : services@nowrain.com?

Oceniono na 1 z 5

It is absolutely disgusting

It is absolutely disgusting, my order of sweaters were so small, cheap looking, only looked at views too late, don't buy, nothing like the picture.

27 stycznia 2022
Opinia niezależna
Logo NOWRAIN

Odpowiedź od NOWRAIN

Hi dear,

We're sorry for the clothes can't reach your expectations. We love to offer you a after-sale service. Could you please contact us with the email : services@nowrain.com?

Oceniono na 3 z 5

You get what you pay for.....

My parcel arrived today and there was great communication saying there has been delays and I should receive my parcel in 3 week. My parcel arrived today 3 weeks after I placed order I also got updates to say where my parcel was and I got constant updates which I thought was really good and I was really happy. OK so the clothing itself looks and feels cheep but what do you expect for the price, you get what you pay for I only wear them for work clothes (I'm a cleaner) so I don't mind if they get ruined or don't look exactly like they do on the website.

26 stycznia 2022
Opinia niezależna
Logo NOWRAIN

Odpowiedź od NOWRAIN

Dear Tammy,

Sorry for the dissatisfaction caused.
To provide better service, could you please send an email to us at services@nowrain.com? So that we can handle it for you.

Looking forward to hearing from you, many thanks.

Best regards,
Customer Services Team

Oceniono na 1 z 5

Buyer Beware!

I made a purchase from this website, some of the items did not fit so I wanted to return them as the site does state items are returnable. When I reached out for return instructions, they replied saying they could not accept my return and could only offer me $20 when I paid $57.84. This is unacceptable! This company should not be in business. They are misleading. Total ripoff! In addition, everything I received was of poor quality. I wish I would've done some research on this company 1st.

19 stycznia 2022
Opinia niezależna
Logo NOWRAIN

Odpowiedź od NOWRAIN

Dear customer, we deeply apologize for the inconvenience, please keep in touch with our customer service team from email. We will provide a better service there.

Oceniono na 1 z 5

Don’t buy anything from “Nowrain” they…

Don’t buy anything from “Nowrain” they are a Scam the quality of the Clothing is Cheap along with the pricing they don’t give back a refund and no way of returning your Items, stay away from this company or if this is a company.

12 stycznia 2022
Opinia niezależna
Logo NOWRAIN

Odpowiedź od NOWRAIN

Dear Debbie,

Sorry for the dissatisfaction caused.
Would you mind sending an email to us at services@nowrain.com? Our colleagues will give you a solution to your satisfaction.

Many thanks. Have a nice day!

Best regards,
NowRain Customer Services Team

Oceniono na 1 z 5

Return pleasePlease

Please , by error i ordered 4 jackets Green velvet instead of 1 . I would like to return 3 jackets . Thank you

10 stycznia 2022
Opinia niezależna
Logo NOWRAIN

Odpowiedź od NOWRAIN

Dear customer,
Sorry to hear that. Could you please send the order number to us to have a check? We would love to offer after-sale service to you. Could you please send the email to contact us by services@nowrain.com?
Waiting for your reply.

Oceniono na 1 z 5

Don’t order from them

Don’t order from them, terrible service, terrible quality. Images on website are fraudulent. They won’t refund my money. They say here’s $50 keep the poor quality clothes and they keep my $270.

Update: their response before is just to make them look good like they want to solve the problem. I already contacted customer service and they werent helpful and stopped replying be when declined their grotesque offer. Nowrain is a scam. Do not buy!

6 stycznia 2022
Opinia niezależna
Logo NOWRAIN

Odpowiedź od NOWRAIN

Hi dear, we are so sorry that the product cannot meet your expectation. In order to ensure your privacy and security, please send your order information to our service email: services@nowrain.com. We'd love to offer an after-sale customer service. Looking forward to hearing you.

Oceniono na 1 z 5

FRAUDULANT.

5 stycznia 2022
Opinia niezależna
Logo NOWRAIN

Odpowiedź od NOWRAIN

Hi dear, so sorry for letting you down. In order to ensure your privacy and security, please send your order information to our service email: services@nowrain.com. We'd love to offer an after-sale customer service. Looking forward to hearing you.

Oceniono na 1 z 5

Horrible

Horrible. Want to give half the price as a refund. Not acceptable. Disputing charges now.

3 stycznia 2022
Opinia niezależna
Logo NOWRAIN

Odpowiedź od NOWRAIN

Hi Deborah, so sorry for the products can't reach your expectation. We want to offer you some choice to avoid the return. If it is unacceptable for you, we will provide the return address and make a full refund to you after we receive it. In order to ensure your privacy and security, please send your order information to our service email: services@nowrain.com. We will provide a better solution.

Oceniono na 1 z 5

They don’t give refunds. Clothes unraveling.

I ordered a jacket size medium which is my size. Jacket was huge. Sweater I ordered seam is unraveling. They asked for a photo to prove the sweater had a hole. The sweater also had chunks of stitching on the seams that look horrible. They offered me $25 and claim it’s too much money for me to send back. You have to wait days to hear back. They are liars because the website says full refunds on products. I’m out over $60 now. DO NOT ORDER FROM THIS WEBSITE! I found it on Pinterest .

2 stycznia 2022
Opinia niezależna
Logo NOWRAIN

Odpowiedź od NOWRAIN

Hi Andrea, so sorry for the products can't reach your expectation. We just want to offer you some options to avoid the return. If it is unacceptable for you, we will provide the return address and make a full refund to you after we receive it. In order to ensure your privacy and security, please send your order information to our service email: services@nowrain.com. We will provide a better solution.

Oceniono na 1 z 5

Absolutely shocking

Absolutely shocking! I ordered the top in early November in time for my birthday and Christmas... it's now January and the top still hasn't arrived! I complained from week 4 and it took me until yesterday to get a refund. The items come from China but there's absolutely no excuse for an 8+week delay!!

1 stycznia 2022
Opinia niezależna
Logo NOWRAIN

Odpowiedź od NOWRAIN

Hi Tess, we are so sorry for the long delivery time. Logistic issues are out of our control. There may be a delay in international parcel delivery times because of customs delays and weather conditions. In order to ensure your privacy and security, please send your order information to our service email: services@nowrain.com. We would like to offer you a coupon as compensation.

Oceniono na 1 z 5

AVOID AVOID AVOID !

AVOID AVOID AVOID !! Do not buy from these, I ordered beginning of November and I am still waiting !! And Nowrain have emailed on 3 occasions asking me to review my product !!!! I have asked for a refund but they said they can only give me £9 from the £20 spent,never again !!!!

1 stycznia 2022
Opinia niezależna
Logo NOWRAIN

Odpowiedź od NOWRAIN

Hi Kirsty, we are so sorry for the long delivery time. Logistic issues are out of our control. There may be a delay in international parcel delivery times because of customs delays and weather conditions. If you can't receive it finally, a full refund is guaranteed. Please don't worry. In order to ensure your privacy and security, please send your order information to our service email: services@nowrain.com. We will urge the delivery for you.

Oceniono na 1 z 5

scam

Using photos of different products and then what arrived is ugly and a total scam. Tried opening a case with PayPal and they said I could return the item for a refund. Pay to ship it to China for what my $30 back? A total scam to steal money from people there’s no way anything on this site is legit.
Do not buy

1 stycznia 2022
Opinia niezależna
Logo NOWRAIN

Odpowiedź od NOWRAIN

Hi Dear, we are so sorry that the product can't reach your expectations. In order to ensure your privacy and security, please send your order information to our service email: services@nowrain.com. We will provide a better solution for you.

Oceniono na 1 z 5

Very poorly made items

I ordered two coats they arrived today nothing like how they describe, picture is totally diffrent, material too, the coat they sent is flimsy cheap lightweight material if they actually tell you this which they don't, false advertising I say. They put up an item and they send out a replica cheap version of it. So disappointed.

30 grudnia 2021
Opinia niezależna
Logo NOWRAIN

Odpowiedź od NOWRAIN

Hi Dear, we are so sorry that the product can't reach your expectations. In order to ensure your privacy and security, please send your order information to our service email: services@nowrain.com. We will provide a better solution for you.

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