Now Health International Recenzje 

832
Wynik TrustScore: 4.5 na 5

4,4

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

I would like to express my sincere appreciation to Dr. Mohammed Saad from the clinical team. His deep medical expertise and thorough understanding of the health condition allowed him to make an imme... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Maja from customer service was first class. Navigating a cancer diagnosis, treatment plan and authorisation and then a fractured elbow. NOW has been there for us when we needed them most. Excellent r... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Now health is an excellent health insurance provider, I also would like to thank Ahmed El Gundy ,he was very kind and helpful, thank you again Ahmed

Reakcja na opinię

Oceniono na 1 z 5

Waiting for almost a month for a transfer of insurance from group to personal insurance for my wife. have been a customer since last 8+yrs but unfortunately decided to continue with Now health and stu... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Agencja ubezpieczeniowa
  2. Firma ubezpieczeniowa

Informacje przekazane przez różne źródła zewnętrzne

Now Health International offers fast, accurate, award-winning international health insurance for expatriates and locals globally.

Fast accurate service!

Our unique set of service promises set out how quickly we'll do important things like process claims and pre-authorise treatment

Our unique set of service promises set out how quickly we'll do important things like process claims and pre-authorise treatment
If you have had to pay for medical treatment and need to claim back your expenses, WorldCare members have their claims processed in five working days or less and SimpleCare members in seven working days or less.

Dane kontaktowe

4,4

Doskonała

Wynik TrustScore: 4.5 na 5

832 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 100% z negatywnych recenzji

Zwykle odpowiada w ciągu 1 tygodnia

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,4

Wszystkie recenzje

(832)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 69

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Agnes has been a great help

Agnes has been a great help! She is extremely efficient, thorough in her line of work and cares for the customer on the end of the line. Thank you Agnes and team Now Health!

13 lipca 2023
Opinia niezależna
Logo Now Health International

Odpowiedź od Now Health International

Dear Nadia, thank you for your five-star review and for being a Now Health International member. We're delighted that you're happy with our service and look forward to continuing to support you in future.

Oceniono na 4 z 5

Customer Care Quite responsive and give…

Customer Care Quite responsive and give us the information needed.

3 lipca 2023
Opinia niezależna
Logo Now Health International

Odpowiedź od Now Health International

Dear Evi, thank you for your review and for your kind words. Would you mind getting in touch and letting us know what we could have done even better to turn your review into five-stars?

Oceniono na 5 z 5

10 stars for Ms. Agnes

10 stars for Ms. Agnes!!!

We are Dubai based family visited Switzerland for holiday when an unexpected thing happened. My 10 year old son had a massive swelling in his face due to tooth issue. Thank God for Ms. Agnes who helped us all the way from finding the nearest hospital to us, fixing required things to facilitate direct billing outside UAE, 1 day approval of our claims for some clinics do not accept direct billing, and all of these were done heartfully.

We cannot thank her enough! Working with ❤️ Thank you big time again, Ms. Agnes.

22 maja 2023
Opinia niezależna
Logo Now Health International

Odpowiedź od Now Health International

Dear Jerrah, thank you for your five-star review and for being a Now Health International member. We're delighted we were able to help your son get the treatment he needed, and hope everything is getting better. Please do not hesitate to contact us if we can be of further assistance in the future.

Oceniono na 5 z 5

Excellent Customer service

I recently had a cataract surgery and was advised to use certain eye drops, which are usually not covered by Insurance. However, I wrote to Now Health and after further assessing the situation, they approved the eye drops. Thanks to everyone involved, especially to Customer Service Manager Omar Sakhri, for his efforts and for regularly keeping me posted on the status.

3 czerwca 2023
Opinia niezależna
Logo Now Health International

Odpowiedź od Now Health International

Dear Anita, thank you for your five-star review and for being a Now Health International member. We're delighted we were able to help you get the product you needed; please do not hesitate to get in touch if you require further assistance in the future.

Oceniono na 5 z 5

Very responsive team

Very responsive team, with prompt action taken and follow up provided. I’m a very happy customer

20 czerwca 2023
Opinia niezależna
Logo Now Health International

Odpowiedź od Now Health International

Dear Cynthia, thank you for your five-star review and for being a Now Health International member. We're delighted you're happy with our service and look forward to continuing to assist you in the future.

Oceniono na 5 z 5

Thank you, Ahmed

Love that Now health decided to start using whatsapp for business. Best experience in CS.
Would like to thank Ahmedvfor his patience and his assistance.
He has been super helpful and friendly.

10 czerwca 2023
Opinia niezależna
Logo Now Health International

Odpowiedź od Now Health International

Dear Ruru, thank you for your five-star review and for being a Now Health International member. We're delighted you found our WhatsApp customer service channel useful, and look forward to continuing to assist you in the future.

Oceniono na 5 z 5

Fast service very helpful

Thank you Ratna. Very fast service and very helpful

5 czerwca 2023
Opinia niezależna
Logo Now Health International

Odpowiedź od Now Health International

Dear Melita, thank you for your five-star review and for being a Now Health International member. We're delighted you're happy with our service and look forward to continuing to assist you in the future.

Oceniono na 5 z 5

Natty was extremely helpful and nice

Natty was extremely helpful and nice. Thank you

14 maja 2023
Opinia niezależna
Logo Now Health International

Odpowiedź od Now Health International

Dear Lily, thank you for your five-star review and for being a Now Health International member. We're delighted you're happy with our service and look forward to continuing to assist you in the future.

Oceniono na 5 z 5

Exceptional Assistance with Direct Billing for Baby's Treatment!

From the moment we contacted NHI's customer support team, (Natty Tiang and Dr. Mohammed Saad) we were impressed by their professionalism and genuine concern for baby's well-being. They swiftly understood the urgency of the situation and assured us that they would do everything possible to streamline the process; and they did!

29 maja 2023
Opinia niezależna
Logo Now Health International

Odpowiedź od Now Health International

Dear Tonnie, thank you for your five-star review and for being a Now Health International member. We're delighted we were able to help you get your baby the attention they needed, and hope they're getting better. Please do not hesitate to contact us if we can be of further assistance in the future.

Oceniono na 5 z 5

Worthy 💯

I recently had the opportunity to utilize the services of Now Health International Insurance Company, and I am pleased to share my review of their services. Overall, my experience with this insurance company has been highly positive, and I have found them to be reliable, efficient, and supportive throughout the entire process.
In terms of claims processing, I found Now Health International insurance to be efficient and hassle-free. Whenever I submitted a claim, it was processed promptly, and I received timely reimbursements. This streamlined process helped alleviate any financial burden associated with medical expenses and allowed me to focus on my health rather than paperwork.
Outstanding customer service, providing prompt, knowledgeable, and helpful assistance.

31 maja 2023
Opinia niezależna
Logo Now Health International

Odpowiedź od Now Health International

Dear John, thank you for your five-star review and for being a Now Health International member. We're delighted you're happy with our service and found our claims process to be efficient and hassle-free. We hope your treatment had the desired effect and that you're getting better; please do not hesitate to contact us if we can be of further assistance in the future.

Oceniono na 4 z 5

thank you for always improve your…

thank you for always improve your service

27 maja 2023
Opinia niezależna
Logo Now Health International

Odpowiedź od Now Health International

Dear Lenny, thank you for your review and for your kind words. Would you mind letting us know what we could have done even better to turn your review into a five-star one?

Oceniono na 5 z 5

I asked for help in Spanish.

I had some questions about my Health Care Plan. Since my native language is Spanish, I contacted NOW Health to see if there was someone in their team that could help me in my language. I had a great experience talking to Maja, she was super kind and answered my questions clearly and with patience. It was great to be able to clarify them in Spanish.

11 maja 2023
Opinia niezależna
Logo Now Health International

Odpowiedź od Now Health International

Dear Daniela, thank you for your five-star review and for being a Now Health International member. We're delighted that you're happy with our service and that we were able to answer your questions appropriately and in your native language. Please do not hesitate to contact us if we can be of further assistance in the future.

Oceniono na 5 z 5

Dedicated team members

My most recent experience included two amazing members of the Now Health team taking calls on their mobiles during personal time in order to get me into an urgent care unit at the last minute for tests. During what was a very scary time for me, was made easier knowing that I didn't have to worry about my treatment. A HUGE thanks as ever to our UK Account Manager Tammy Sykes and Sharon Crease, the Now Health CS Manager for UK for their swift response time, dedication and care.
I do feel the rest of the team should take note, and take lessons from these two!

23 maja 2023
Opinia niezależna
Logo Now Health International

Odpowiedź od Now Health International

Dear Stephanie, thank you for your five-star review and for being a Now Health International member. We're delighted we were able to help you, and hope you were able to get any treatment you needed and that it is having the desired effect. Please do not hesitate to contact us if we can be of further assistance in the future.

Oceniono na 5 z 5

NOW-Health is the best partner any…

NOW-Health is the best partner any business or broker or insured could have. They have wonderful customer service and fast communications. Their value adds are very sensitive to today's needs: EAP especailly important during these stressful times.

19 maja 2023
Opinia niezależna
Logo Now Health International

Odpowiedź od Now Health International

Hi Larry, thank you for your five-star review. We're delighted you're happy with our customer service and value added services!

Oceniono na 5 z 5

Quick and Efficient provider

Now Health Customer service is very efficient in responding to queries.

17 maja 2023
Opinia niezależna
Logo Now Health International

Odpowiedź od Now Health International

Dear Yasmine, thank you for your five-star review and for being a Now Health International member. We're delighted you're happy with our service and we look forward to continuing to assist you in the future.

Oceniono na 5 z 5

Very very good services for Now Health Team

When reaching in my claims I always receive a very very good service!!

1 maja 2023
Opinia niezależna
Logo Now Health International

Odpowiedź od Now Health International

Dear Rolf, thank you for your five-star review and for being a Now Health International member. We're delighted you're happy with our service and fast claims process. Please do not hesitate to get in touch if we can be of further assistance in future.

Oceniono na 5 z 5

Got the support easily and prompt.

30 kwietnia 2023
Opinia niezależna
Logo Now Health International

Odpowiedź od Now Health International

Dear Maryam, thank you for your five-star review and for being a Now Health International member. We're delighted you're happy with our service and look forward to continuing to support you in the future.

Oceniono na 5 z 5

Very pleased with NOW Health and their customer service

I'd like to thank Agnes from NOW Health in Dubai for her constant excellent service. She is so kind and helpful and always goes out of her way to give her customers a great experience. Also in general I love NOW Health, it's been the best insurance I ever had and it's one of the few that have mental health benefits as well which is really important to me. I feel really well taken care of. Thank you for that!

26 kwietnia 2023
Opinia niezależna
Logo Now Health International

Odpowiedź od Now Health International

Dear Saskia, thank you for your five-star review and for being a Now Health International member. We're delighted you're happy with your plan and our service, and look forward to continuing to assist you in the future.

Oceniono na 5 z 5

Applause giving to the Hong Kong Now Health

Thanks, Mareene from the Hong Kong services, Truly thanks for your coaching, let me send you the warmest applause and thanks for your fruitful and accurate explanations that letting fully understand my need for my current rehab situation. Come through the past 3 quarters, my back pain has obtained suitable medical treatment, and it is really on the right way to recovery. You have paid a tremendous effort and presented an excellent performance in your position. I sincerely send my best wishes to encourage you and hope your best wishes to your upcoming careers, and looking your skill and experience will be benefiting both the community and the organization. All the best!

20 kwietnia 2023
Opinia niezależna
Logo Now Health International

Odpowiedź od Now Health International

Hi, thank you for your five-star review and for being a Now Health International member. We're delighted to hear you're on the road to recovery; please do not hesitate to get in touch if we can assist you further in future. Take care!

Oceniono na 4 z 5

Mareene made my experience great!

Mareene made my experience great! Always responsive, on hand with claims or tech queries and shows the human side of the company.

Thank you Mareene

19 kwietnia 2023
Opinia niezależna
Logo Now Health International

Odpowiedź od Now Health International

Hi, thank you for your review and for being a Now Health International member. We're delighted you're happy with our service; would you mind letting us know what we could have done even better to earn a five-star review?

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

Dowiedz się więcej