Would not book with this company. We booked through TripAdvisor in April for a late-August trip, only to have Norway Excursions cancel our Briksdal Glacier excursion just 12 days before departure, c... Zobacz więcej
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Können Norway Excursions uneingeschränkt empfehlen. Buchung war unkompliziert. Preis viel besser als andere Anbieter und Leistung eigentlich unbezahlbar. Peter unser Guide war einfach nur erstklassig.... Zobacz więcej
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Abbiamo fatto una bellissima escursione col pullman a Geiranger con questa compagnia super organizzata con prezzi molto accessibili! La nostra guida, di nome Iria ( non so se è scritto così) super bra... Zobacz więcej
Fun day with Matias! He did an excellent job of keeping us on schedule to enjoy each stop without feeling rushed. The views were incredible! Matias gave us lots of interesting information about Norway... Zobacz więcej
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Informacje dotyczące firmy
Informacje przekazane przez różne źródła zewnętrzne
Guided Tours & Sightseeing in Norway: Norway Excursions AS is a tour operator in Norway, We offer high quality guided half- and full day tours / trips / excursions in Norway. Our main focus is providing half and full day tours / activities in the beautiful and picturesque region of Møre og Romsdal, in general we offer our services all over Norway. We are always directly in touch with our local suppliers (restaurants, museums and other venues), to make sure that our tours are always of the highest quality. Going on a guided excursion is often considered to be one of the best parts of a holiday. Our well trained and experienced tour guides take you to places including the ones you would never have thought of going yourself, such as hidden natural and/or historical treasures. They will tell you the story behind the sights and make your excursion an unforgettable experience. Our tours are ideal for: Individuals staying at Hotels in Norway Cruise Ship passengers traveling to Norway with Aida, Costa, MSC, Holland America Line, P & O, Mein Schiff, Tui, Norwegian Cruise Lines, Hapag Lloyd, Celebrity Cruises, Royal Caribbean, Princess Cruises, Seabourn, Phoenix, Cunard and CMV Group and Private bookings - Norway - Tours & Sightseeing
Dane kontaktowe
Selnesvågen 4, 6280, Søvik, Norwegia
- +4792272247
- bookings@norwayexcursions.com
- www.norwayexcursions.com
4,1
Dobra
229 recenzji
W ostatnim czasie nie zapraszano do recenzowania
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Would not book with this company
Would not book with this company. We booked through TripAdvisor in April for a late-August trip, only to have Norway Excursions cancel our Briksdal Glacier excursion just 12 days before departure, claiming the minimum number of participants wasn’t met.
This is hard to understand given that their trips appear to sell out quickly. Their customer service was also extremely disappointing—they don’t answer the phone, and the email address listed on their website doesn’t even work.
Four of us were booked on this trip, and we felt completely let down. Very poor communication and customer service. I would not recommend this company.
18 sierpnia 2026
Opinia niezależna
Odpowiedź od Norway Excursions AS
We understand that you were unhappy about the cancellation. What we do not accept, however, is the repeated publication of misleading and factually incorrect statements across multiple platforms.
Your excursion was cancelled because the minimum number of participants required to operate the tour was not reached. This is explicitly stated in our Terms & Conditions, which you accepted when making your booking. We are fully entitled to cancel a tour in these circumstances, and the cancellation was made in accordance with those conditions.
Furthermore, after you contacted us today, we did answer your call and we offered you an alternative excursion with one of our partners. Therefore, the claim that our phone was not answered is simply not true. The statement that the email address on our website does not work is also incorrect, you never emailed us (we checked all folders).
You are, of course, entitled to be disappointed with the cancellation. You are also entitled to leave a negative review. But repeatedly posting the same complaint on different platforms while adding statements that are demonstrably untrue is not a fair representation of what actually happened.
We have thousands of guests travelling with us every season, and we take customer service very seriously. We will always acknowledge when a customer has had a disappointing experience, but we will not accept false accusations being presented as facts.
We regret that the cancellation affected your plans. However, we stand by our decision, our Terms & Conditions, and the way this matter was handled.
Geiranger Mt. Dalsnibba and Eagle Road
This tour - Geiranger Mt. Dalsnibba and Eagle Road - was excellent. The views were spectacular. The driving very safe (even through all the hair pin turns) and the commentary was very informative. I was able to see a lot of different things all from the comfort of the bus. Highly recommend.
29 sierpnia 2025
Opinia niezależna
Beautiful scenery
Lulu,the guide,was very profesional and offered lots of information,in perfect enghlish. Marius,the driver,was excellent.
But the excursion was a bit rushed,we would have liked more free time and more spots to visit.
4 września 2025
Opinia niezależna
Amazing!
Amazing!! Highlight of our cruise. Claudia was an excellent tour guide. She was very informative and so helpful and kind. The scenery was incredible, took my breath away. Would 100% recommend. 5 stars!
28 sierpnia 2025
Opinia niezależna
Abbiamo fatto una bellissima escursione…
Abbiamo fatto una bellissima escursione col pullman a Geiranger con questa compagnia super organizzata con prezzi molto accessibili! La nostra guida, di nome Iria ( non so se è scritto così) super bravissima, parlava italiano e francese, ci ha spiegato una marea di curiosità e storie! Abbiamo apprezzato davvero tantissimo 🩷❤️ professionalità top, sempre sorridente e preparata! Da rifare sicuramente 🥰
12 sierpnia 2025
Opinia niezależna
We enjoyed our Norway experience
We enjoyed our experience with Norway excursions we were able to take many photos although the weather was as kind as it could be we still had a great time
11 sierpnia 2025
Opinia niezależna
Very nice tour with a knowledgeable…
Very nice tour with a knowledgeable guide.
We arrived on a cruise boat, and normally they dock very close to the meeting point. Unfortunately, we were docked far away. The guide called us up to find out where we were, and picked us up. This was already a major plus point for the company and the guide.
The guide had planned great stops along the route for us to take pictures. Along the way, we received a bunch of information about Trollstigen and Trollveggen. The guide also provided us with tips on where to go first to maximise our time.
All in all, it was a fabulous experience. Thank you Danny (our guide) and Jan (our driver).
30 lipca 2025
Opinia niezależna
Visita ghiacciaio Briksdal
La nostra esperienza nella visita al ghiacciaio è stata fantastica, nonostante il gran caldo per il luogo, i posti visitati sono molto belli , il servizio è stato impeccabile, orari rispettati , essendo in crociera sono essenziali , l'accompagnatrice Claudia è stata bravissima sia nelle spiegazioni sia nel consigliarci per percorso di 6 Km circa . Consigliatissimo
16 lipca 2025
Opinia niezależna
Guida competente e professionale
Guida competente, professionale e parla un ottimo italiano.
14 lipca 2025
Opinia niezależna
Very nice and good tour guide
Very nice and good tour guide. Good organisation to travel with during cruises in Norway
9 lipca 2025
Opinia niezależna
Adam the guide was great narrative
Adam the guide was great narrative
Loved the trill cars. Sky was foggy but not your fault.
Again not your fault but only 5 stores I'm olden so nothing else to do
A dypo on way to glacier for photos might be nice
19 czerwca 2025
Opinia niezależna
Rundfahrten sehr gut organisiert.
Rundfahrten sehr gut organisiert.
Guides haben gut bis sehr gut Deutsch gesprochen.
Interessante Informationen erhalten.
Dauer der Rundfahrten wurden eingehalten.
Keine Zeitprobleme für Kreuzfahrer.
Preis Leistungsverhältnis gut.
31 maja 2025
Opinia niezależna
Molde e Geiranger
Noi abbiamo comprato l'escursione al museo di molde e alla strada atlantica. Circa 80 euro a persona. E anche l'escursione al geiranger con il monte dalnisba, strada delle aquile e il punto panoramico. Circa 80 eurp a persona. Eccellente. Personale molto preparato come guida autorizzata. Capace di parlare inglese italiano spagnolo tedesco francese. Ottima veramente. Seguiti dall'inizio alla fine. Complimenti
14 czerwca 2025
Opinia niezależna
De Molde a Bud por la carretera del Atlántico
Mi excursión desde Molde hacia la carretera del Atlántico fue espectacular en todos los sentidos y un regalo para la vista por los paisajes tan espectaculares por los que pasamos. La guia, Salomé, fue muy simpática y nos informó muy bien durante todo el recorrido.
28 maja 2025
Opinia niezależna
Avoid this CompanyI
I would avoid using this company. The need better communication skills. The also need to make sure statements are accurate and factual. Tour was not as advertised.
21 maja 2025
Opinia niezależna
Eidfjord Waterfall Tour
Came into Eidfjord by cruise ship for one day. Picked up in a lovely coach to see the Natursenter and the Vollingsfossen (waterfall) Guide (in English!)was so informative, and explicit on the schedule and times… a big help on a tour of 30 or so! Sights were awesome. Signup up and payment was easy, professional and timely. Directions by email were specific on pickup info. A terrific and worthy tour!
9 maja 2025
Opinia niezależna
Recomendado
La excursión fue maravillosa de principio a fin. Queremos destacar especialmente al guía Dani, quien fue excelente: muy profesional, atento y siempre dispuesto para responder nuestras preguntas. Gracias a él, la experiencia fue aún más enriquecedora. ¡Repetiríamos sin dudarlo!
30 kwietnia 2025
Opinia niezależna
Einmal und nie wieder bei Norway Excursions buchen!!!
Für den 21.09.24 hatten wir bei dieser Firma den Ausflug "Panoramatour Nordfjordeid" gebucht.
Am 19.09.24 erhielten wir an Bord (MSC Preziosa) die Information, das nicht am Hafen angelegt werden könne und wir mit Tenderbooten erst ab 10 Uhr ausgeschifft werden, was zu Zeitverzögerungen führe.
Da der Ausflug 10 Uhr beginnen sollte, setzten wir uns sofort mit Norway Exccursion in Verbindung, um noch rechtzeitig stornieren zu können.
Ergebnis des Gespräch mit dem deutschsprachigen Guide:
Alle Teilnehmer der Tour kommen von der MSC und man verlege dann die Abfahrt auf 11 Uhr.
Sie hat sich noch bei uns für die Information bedankt, weil das nicht bekannt war.
Am 21.09.24 kamen wir 10:45Uhr im kleinen und übersichtlichen Hafen an und suchten schnellstmöglich den Treffpunkt auf, LEIDER VERGEBLICH!!!
11 Uhr unserseits Anruf auf Handy beim Guide mit der Erkenntnis, dass die Abfahrt 10:45 Uhr erfolgte.
Wir sollten ein E-Mail schreiben, den Sachverhalt schildern, um unser Geld zurück zu erhalten. Das haben wir getan.
Érgebnis:
Man hätte uns mehrfach versucht anzurufen (bei uns sind keinerlei Anrufe auf den der Firma Norway Excursion bekannten Telefonnummern eingegangen)
Man hätte nicht länger auf uns warten können. (Nein, nicht mal bis 11Uhr, wie ausgemacht)
Fazit:
Keine Leistung, kein Geld zurück, kein Entgegenkommen!
Bewertung! -10 Sterne
Empfehlung! Man sollte bei Norway Excursions keine Bus- und Ausflugstouren buchen. Es gibt bessere Anbieter.
21 września 2024
Opinia niezależna
Odpowiedź od Norway Excursions AS
Please allow us to respond in English. We are sorry that you were unable to make it on time to the excursion. On the day of your tour, your ship was delayed and our guides waited an additional 45 minutes past the departure time before starting the excursion. We had everyone else on the bus except for you. After our guides called you at the phone number that you provided us with, and you did not answer, we considered it a no-show and could not delay the entire tour for you as you were unreachable. Our guide had all of her other guests ready at 10:40 and she waited until 10:45 after you did not answer the phone. It would be highly unprofessional for our guide to wait for 20 additional minutes to start the tour not knowing if you were coming or not (she explained this to you multiple times via email after the tour). If you had answered your phone, we could have waited. We are confident that our team did everything correctly in this situation. We are sorry that you were unable to join us in Nordfjordeid. We do hope that you enjoyed your vacation here in Norway.
Subida al monte Stranda
Nuestra guía, Sandra, muy profesional, competente y simpática.
Hicimos varias paradas durante la excursión en sitios maravillosos, cada uno con su propia historia.
La subida en teleférico genial y las vistas desde el monte Stranda son espectaculares.
Totalmente recomendable.
11 września 2024
Opinia niezależna
Odpowiedź od Norway Excursions AS
Please allow us to respond in English. Thank you for your review of our excursion to Mount Stranda and of one of our fantastic guides, Sandra. We're happy to hear that you had a wonderful time on your tour. Thank you for joining us and we hope that you had a wonderful Norwegian vacation!
Parfait
Ponctuel, personnel très sympathique, chauffeur au top, bus confortable avec prise USB
Tour traduit avec les langues étrangères présentes
Magnifiques paysages
16 września 2024
Opinia niezależna
Odpowiedź od Norway Excursions AS
Please allow us to respond in English. Thank you for your review. We're happy to hear that you had a great experience with our company and enjoyed your excursion. Thank you for joining us and we hope you had a lovely vacation here in Norway.
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