Nireeka Recenzje 

157
•
Wynik TrustScore: 3 na 5

3,0

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 1 z 5

I have yet to receive my bike (order#US6912) ordered in the summer of 2025. You've been telling me it's on a boat somewhere?? I have never had worse service on any item I've purchased in my life (... Zobacz więcej

Oceniono na 3 z 5

Pros I purchased the nireeka spectrx. Fully spected with custom navy blue color beautiful bike. No questions ask powerful 1800wh upgraded battery fat tires. Never experienced anything like it... Zobacz więcej

Oceniono na 4 z 5

Bought a Nireeka Prime A4; its become my favorite bike both in the road and off-roading. It gets a lot of attention locked up - people don't see bikes like that very often. It has great acceleratio... Zobacz więcej

Oceniono na 5 z 5

No complaints.. Jack treated me really well with my Spectrix Plus build. It’s an amazing beautifully designed ebike, with the 1800wh battery and gear set it’s really fast with plenty enough range to... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Sklep rowerowy
  2. również w kategorii:
  3. Sklep sportowy

Napisane przez firmę

Manufacturer of the world's most affordable carbon fiber electric bicycle.


Dane kontaktowe

3,0

Średnia

Wynik TrustScore: 3 na 5

157 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 71% z negatywnych recenzji

Zwykle udzielenie odpowiedzi zajmuje ponad miesiąc

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

3,0

Wszystkie recenzje

(157)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 24

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Review for the Mega 1500

I recently purchased the Nireeka Mega 1500, and I must say the experience has been nothing short of exceptional, particularly in terms of the transaction process. Despite encountering a few minor issues, Younes and his team at Nireeka demonstrated an exemplary level of professionalism to ensure my complete satisfaction.

As for the bike itself, it's simply incredible. The Mega 1500 performs at an elite level across all aspects. The build quality is top-notch, with a frame that feels both sturdy and agile. The ride is smooth and responsive.

The design is not only functional but also aesthetically pleasing, making it a real head-turner on the trails.

Overall, if you're considering entering the world of high-performance cycling or looking to upgrade, the Nireeka Mega 1500 is a stellar choice. The combination of outstanding customer service from Younes and his team, along with the bike's superior performance, makes this purchase one of the best decisions I've made this year. Five stars, without a doubt!

2 stycznia 2025
Opinia niezależna
Oceniono na 1 z 5

Nireeka are an abysmal company

Nireeka are an abysmal company. As mentioned in other reviews, they will take your money and keep you waiting for many months. I waited 11 months and had to get the credit card company involved to retrieve my money. They have zero inventory and expect you to wait whilst the bike is built. Meanwhile they will tell you numerous and obvious lies with regards to delivery. Appalling company to deal with, the owners should be ashamed of their actions (they’re not). Please avoid these morons for your own sake, these people are grifters and essentially attempt to steal your money. 1 star is way too much for this atrocious company. I can only assume the positive reviews here are from ‘insiders’. The supposed ‘CEO’ of Nireeka isn’t fit to work at McDonalds.

7 listopada 2024
Opinia niezależna
Oceniono na 1 z 5

no idea why so much hate ? OK NOW I KNOW IT !

no idea why so much hate ?

i order on the 17.august 2024 my nireeka prime A4,
delivery show it on 30.october 2024 ,
but already today 18.october its arrive in my home,
everything is nice packing , no scratch , nothing is missing , all is perfect !

the only thing , no idea how i can put a stand :(

but ,all other things are absolute PERFECT !

ok NOW i get it why so much hate ! after one and a half year and just 1400 km ( not in the mountains , JUST road ) Cassette defect , i buy new one ) chain defect ( i buy new one ) now battery defect after just one and a half year and 1400 km cells defect ! summa summarum 180 dollars plus 90 dollars and now new battery for 580 dollars ..wow .....and this in just one and a half year , such a waste of money its unbelievable ..now i know why reddit and other pages full of complains ! bike looks nice but quality is just a joke !

Update: I go with the batterie for check up and even this COST me 300 AED ( 80 Dollars ) the guys say its makes no senses to remove just the defect cells ( btw my batterie are NOT LG Cells , its just some cheap china Cells ) i have to remove all Cells or buy a complete new batterie set , so , it is what it is , the bike is now in the garage and i don't use it anymore , i don't have money to buy a new batterie on your page . its just a joke to drive 1400 km only and the batterie get damage and many other things on the bike ( what i understand and not complaining ) but the main thing , the battery , what works just for one and a half year or 1400 km its just a big joke ! I had this problem from begin because the battery show from begin weird jumps from 100 percent then driving just 100 meter and its jump to 80 percent on a flat way , anyhow it is what it is and im tired about all the investment in the last months only to go for cycling......

18 października 2024
Opinia niezależna
Logo Nireeka

Odpowiedź od Nireeka

The order was placed on August 17, 2024, and the bike was delivered approximately two months later, on October 19, 2024, which was actually ahead of the originally promised delivery date. The one-year warranty period therefore ended on October 19, 2025.

Despite multiple requests from our team, we have not yet received the technical information, diagnostic results, or supporting evidence needed to properly assess the reported battery issue. Without this information, we are unable to determine the cause of the problem or verify the assessment provided by the electric shop.

There are several possible causes for a battery issue of this nature. For example, leaving a battery in a deeply discharged state for an extended period can result in damage or prevent it from functioning properly. However, without the requested diagnostic information, we cannot determine whether this or another factor is responsible.

We would still be happy to assist you in diagnosing the battery and, if possible, finding a solution to repair it. In many cases, battery issues are relatively simple and inexpensive to repair, so we strongly recommend completing the diagnostic process before considering a replacement.

As the next step, please send us the technical information and diagnostic results previously requested by our support team, including any test results or findings provided by the electric shop. Once we receive this information, our technical team will review it, identify the most likely cause of the issue, and advise you on the appropriate repair or next steps.

We’re happy to work with you to get this resolved, but we need this information before we can proceed.

Oceniono na 1 z 5

DO NOT BUY FROM NIREEKA!!!!!

I purchased the Revenant 1000 from Nireeka coming up on 2 years ago, and it has been an absolute disaster. They initially said it would take 4 months to receive the bike, but after 8 months, I still hadn’t received anything. I contacted them repeatedly, asking for updates, and they went completely silent for months. This was the beginning of a long, frustrating back-and-forth that spanned over a year, with Nireeka often taking *weeks, sometimes even over a month* to respond to my messages.

After almost a year, I had to open a fraud case with my bank just to get their attention. Only then did they finally tell me the bike was ready, but they didn’t have the parts I wanted or even the correct color. At this point, I just wanted the bike, so I agreed to their compromises.

When the bike finally arrived, I took it for a ride, and everything seemed fine. However, the very next day, disaster struck. The bike’s battery was at 70%, and within a minute, it dropped to 0% and completely died, leaving me stranded. I contacted Nireeka immediately, and this began yet another painful back-and-forth process. It would take *weeks, sometimes over a month*, for them to respond to a single message. They eventually sent me a new battery, which didn’t fix the issue. Then they sent me a new charger—that didn’t work either. And after that, they essentially went dark.

Here we are almost *two years later, and I’m still stuck with a broken bike. Nireeka refuses to refund my money and insists that I should pay **$150* to ship it back to them for repairs. I don’t even want the bike anymore! Despite my repeated requests for a refund, they continue to ignore me.

This company is an absolute nightmare. If you’re thinking about buying from Nireeka, *DON’T*. I’ve wasted almost two years and countless hours dealing with their poor communication and horrible service. You will regret doing business with them, I promise.

24 września 2024
Opinia niezależna
Logo Nireeka

Odpowiedź od Nireeka

Hi Tyler,

We sincerely apologize that you have had such a frustrating experience with your Nireeka bike. We truly value our customers and always strive to resolve any issues that arise.

Looking at your case, we can see that we’ve responded to 53 support tickets in total. We sent two spare parts, communicated with you via email multiple times, and made numerous phone calls, along with providing several instructional videos to assist you with the battery issue. Additionally, we offered to either repair or replace the bike at no cost to you if you sent it back to us.

Our team has genuinely tried to assist you through every step. We remain committed to finding a resolution that works for you and would love to help solve this issue as soon as possible.

Please reach out to us directly so we can ensure a swift resolution.

Best regards,
The Nireeka Team

Oceniono na 1 z 5

Theives

I ordered a bike 3 months ago and have complained multiple times. They offered to send me a complimentary bike while I wait which never happened. They also told me that they cannot refund me. This website is a scam. They're telling me I now have to pay an additional $800 to import the bike. Classic scammer red flags. They are thieves. Stay clear of this website and spread the word.

17 sierpnia 2024
Opinia niezależna
Oceniono na 1 z 5

I ordered on 4 june 23 a mega fat bike

I ordered on 4 june 23 a mega fat bike, extra options also, more then 5200$, on 10 april 24 they give me a fake tracking nr at ups, they never received the bike we are now 16 august 24, if i can give a good advice to potential buyers, do not buy or order a bike there!!! Big scam, I opened a ticket, always bullsh about this or that, to my last ticket they never answered, i asked for refund also no refund, I guess I will never see a dime back of my money, I'm starting a case with police and my lawyer now.

16 sierpnia 2024
Opinia niezależna
Oceniono na 1 z 5

I am now convinced that this company…

I am now convinced that this company was create it.By a company called sondors ebike. The way they communicate with their customers. The way you pay for your ebike And most important part is how long you have to wait for a ebike. That they do not have but continue to sell a Ebike. they do not have or do not have the parts for it from china. Stay away And shop from your neighborhood. It's just a clown with a new face.

7 lipca 2024
Opinia niezależna
Oceniono na 1 z 5

Don’t waste your time or money with this company

Order two bikes in November 2023. Received one in Jan. 2024. The other has never showed up. Finally got a refund from PayPal. I would not waste my time or money with this company. Even if you get a bike from this company don’t expect anything in the way of support.

15 czerwca 2024
Opinia niezależna
Oceniono na 1 z 5

borderline scam/fraud

this company has potential with beautiful/unique frames. but customer service is the absolute worst. filled with lies. the shipping timeline makes no sense. if you are in the states, and want one of these, check the inventory, vs, customizing one. they do have their name associated with a couple stores on west coast, that have several models in stock.
i paid for a bike in dec,2023. it is june 28/2024, and i am just getting a refund. lots and lots of other reviews dealing with shipping. so i don't want to bash them, i am currently waiting on a diff. model than i previously ordered customized, from a stateside store. i will update this review then.
..update 6/30/2024 7:10am, again another misleading statement from nireeka. they refunded my money because i told them to for FAILING their end of the sale. i paid BEFORE MY REFUND...for another model.

10 grudnia 2023
Opinia niezależna
Logo Nireeka

Odpowiedź od Nireeka

Sorry for the inconvenience. We refunded your order so you could get the same exact bike from our California dealer. It was already arranged and the bike was ready to be shipped.

Oceniono na 1 z 5

Je vais poster ça sur les réseaux sociaux, sur les avis google et partout!!! Je suis sidéré par les réponses de Nireeka qui se déchargent de leur responsabilité!!

J' ai un nireeka mega 1500neuf et à seulement 59 kilomètres au compteur les vitesses commencent à sauter. J'ai été chez un spécialiste de vélo électrique et il m'a dit qu'il a un défaut dr conception. Vu le couple du vélo, la chaîne est de mauvaise qualité et la cassette ne suit pas non plus. Il est garantie et presque neuf et nireeka m'ont écrit que la garantie ne fonctionne pas en cas de mauvaise utilisation alors que je n'ai absolument pas mal utilisé ni forcé le vélo 😧

20 czerwca 2024
Opinia niezależna
Logo Nireeka

Odpowiedź od Nireeka

Based on the provided pictures, your cassette, and chain were damaged by the previous owner. The chain on this bike is the KMC E12 E-Bike chain and was built specifically for e-bikes. The cassette is also one of the best on the market. Bike shops trying to sell their own products, so don't always believe them!

Oceniono na 1 z 5

Why does Nireeka operate dishonestly

I attempted to purchase a 4,000.00 e-bike from this company almost 3 months ago and this is my story.
As many other customers have stated, this is not an honest company. The customer service dept is almost impossible to reach and continues to lie about shipping dates and product status.
I don't understand how this will help their reputation as a rapidly growing company with a seemingly great product line. The best product in the world is seriously compromised if your staff won’t
Provide support to your customer.
I see no alternative but to file a dispute with my credit card company to try and salvage some or all of my losses if I can’t get a rapid resolution . As other customers have stated Nireeka censors out any negative reviews and has no apparent path for order cancellations or refunds.
If the CEO of Nireeka happens to read this review, I appeal to you sir to do the right thing and either ship out my order promptly , or refund my money.
It is a shame that you preface your own personal email link with a refusal to accept any messages regarding unsatisfactory ordering issues. You are clearly out of touch with your customers.
Regards,
LN order# 25999

5 kwietnia 2024
Opinia niezależna
Oceniono na 2 z 5

Future buyers, be aware of where you are going

Future buyers,

To summarize, the quality of the customer support / delivery you got, is catastrophic and not improving.
I wanted to write a post for all potential buyers to confirm that even today (05/24) it’s not getting better.
Recently Nireeka started censoring all negative comments in their forum / social media accounts (my account has been blocked after confirming that the bike is not reaching the speed announced, and all answer on the forum joining other users about problem we faced were deleted).
This is aligned with the rest of communication and quality problems from their team.
I’m still waiting for my tires and accessories that were missing in the original delivery.
Two month now that I'm waiting for a tracking number, still nothing received and this even after all the problem faced before, already with the initial bike order (announced to be delivered in August 2023, received in February 2024, fake tracking at first, Fake support update, finally a real tracking number after multiple complains, etc..).

After using the new Mega 1500 for some times here are some feedback.

Starting with negative points as there is a lot:
- the announced speed can’t be reached (50 km/h max in good conditions)
- the frame is low, even the bigger size, resulting in frequent contact of the pedal with the floor.
- the backlight smart feature is not working, also doing a buzzing noise which is quite strong (request opened for support for more than 2 months, no solution or help proposed). The cable used to connect it is also really thin and can be cut if you lower the saddle too much
- they kept the metal button on the side close to the battery which is apparently used for ABS feature (but useless for other users not having it)
- all equipment out of the frame, the motor, battery and Shimano components, are really cheap (upgraded comfort saddle, handles, pedals, plastics…). I had for example to purchase new handgrips, saddle and certainly pedals soon.
-The marking of the frame “assembled in Canada” is basically another lie as the bike is made and assembled in China and delivered to customers directly (partially assembled).

Now the positive:
- The frame looks great
- Even if not achieving the announced performances, the bike is still impressive to use.
- Suspensions are quite good by default.

I’m hope this could help you with a future decision, but as of today i would recommend you to find another brand.

31 sierpnia 2023
Opinia niezależna
Oceniono na 5 z 5

Mega is a perfect bike.

Mega is a perfect bike for the forest, snow, sand or asphalt. So much so that I had to buy a second one for my wife. All my friends are very impressed with how well it drives. The entire bike weighs less than 30 kg with the battery, easy to transport on a rack with a hook. Great communication with the team, immediate response to all questions, the entire process from order to receipt took several months. It's worth the wait. I recommend to everyone.

2 kwietnia 2024
Opinia niezależna
Oceniono na 1 z 5

Total Scam

Placed my $4k order in August 2023 with a delivery date of “November”. After November was gone, I attempted to cancel my order since they didn’t meet their part of the agreement. The bike was not even ready, let alone shipped (6 more weeks of shipping) at that point. They had the nerve to refuse to cancel my order, effectively hijacking my money. Seriously? In this day and age? I had to go through a 1+ month long bank dispute, documentation, etc. They held my money hostage. BUYER BEWARE. This is a scam. Borderline if not passed the threshold of fraud. Thankfully, I used a credit card with purchase protection, and I won. My advice is to avoid this company like the plague.

31 grudnia 2023
Opinia niezależna
Oceniono na 1 z 5

This company is a scam

This company is a scam! They have no idea how Business Practices and Consumer Protection Act works , don't buy from them or at least do it via Paypal, when you pay with paypal they accept the Paypal's terms and conditions , this is the only way to get a refund!

22 marca 2024
Opinia niezależna
Oceniono na 3 z 5

Horrible shipping time & customer support while waiting.

Originally ordered my Revenant thru Indiegogo on Dec 10, 2022. I didn't actually receive it until 11/26/23. Pitifully slow & no clear answers from Nireeka during that time as to when I would be getting the bike. Despite my asking for, and not getting, a definitive answer, I was surprised in mid Nov. with a notice from Fedex that I had a package coming. No clue as to whom it was from & then low & behold Nov 26, 2023, My bike arrived. I never received ANY tracking information from Nireeka. Deplorable customer service for a $4,900.00 purchase.
Unfortunately, I had injured my knee a week prior to it's arrival & had only put it together, no manuals or how to included in the package, just guess work. I'm finally healed enough to ride the bike and needed to find out how to set up the suspension. Looked all over Nireeka.com for the manual, couldn't find it. Tried "chat" & was answered by Helena who was very helpful. Chatting with Helena was the most positive experience I've had with Nireeka.
Now that my knee has healed I get to find out if all the hype about the bike is deserved. More later.

24 lutego 2024
Opinia niezależna
Oceniono na 1 z 5

Run away fast

Run away fast, orders a bike May 2023, got it in Oct 2023 when I was told I would have it in June then July. Came and all seemed well but they put a torque sensor in it which I didn’t ordered, wanted the cadence sensor due to bad knees. It’s not end of Feb 2024 and parts they claimed they were sending still have not arrived total scam run far away from this company.

19 lutego 2024
Opinia niezależna

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

Dowiedz się więcej