The NHS App online is about as much use as a chocolate teapot! I'd like to give it a minus number of stars. The process of registering is not easy and the functionality is very limited when you have r... Zobacz więcej
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Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
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Only echoing what everyone else says here about the NHS app. Mines is more to do with there dreadful IT/ customer services. For no apparent reason the NHS app decided that I was outside the catchment... Zobacz więcej
This app is putting lives at risk, it is absolutely terrible. We've ordered a repeat prescription for life saving medication and turned up at the chemist to pick it up. We were told that no request fo... Zobacz więcej
Absolutely useless everytime tried to login didn't want to know even put in my password e.g 😡 some people have problems. Absolutely nothing to do with any staff at doctors or hospital staff thank you... Zobacz więcej
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Absolutely dreadful service
Absolutely dreadful service ! I have diabetes or so been diagnosed diabetes last year anyway and cannot access the NHS app ever since having it ! I’ve done everything possible over the months , and just says the the same thing cannot connect too GO error code CID 7026 . I’ve spoken or emailed should I say nhs for help they said try resetting the app uninstalling it and reinstalling it . They asked if I’d moved GP I said no ……. Absolute pointless service that doesn’t work as indicated in all the reviews! Interesting enough not one positive review insight I can see . I do wonder why we all pay our “National insurance” for services we can’t use nore get musical treatment for !
The NHS APP is pathetic
The NHS APP is pathetic. It does not work at all. You can’t book an appointment what’s the point. It’s gives you one option for a surgery which is not even ours. Don’t know which imbecile made this app.
Awful
Its no surpise that in 2025 we cant get an app to function without starting over and over again constantly.
Its deliberate and is done so you give up trying
When you call your local surgery they tell you to use the App.
Disgraceful
Absolutely useless cannot access any of…
Absolutely useless cannot access any of the information the claim, keeps looping my around to my doctors surgery which is abysmal as well, how are they going to get digital going when they cant even organise a simple website
To set up and use was very difficult
To set up and use was very difficult. I am now able to use but it holds very little of my detail following a recent transfer from one GP surgery to another all my past records are not there anymore. Also, I tried to link someone else’s record I care for (home page says contact your GP surgery to request access) they ‘don’t know’ ..they advise they have nothing to do with the NHSapp. I tried to open a separate app for the person I care for but it won’t let me do that either as I am using same contact number and iPad.
Only wish I could give minus stars
Only wish I could give minus stars.
This app is great IF you are young and used to apps.
If you are an 80 yr old with dementia who regularly forgets passwords it is the opposite of user friendly,
I have spent the past two weeks liaising with the help desk trying to get my Dad access once again to his app,
Finally they sent him a link to reset his password with the result we chose a password, reset it and now the app will not accept it.
Hopeless.
Thank goodness I work in my Dad’s surgery and can put things through for him.
I’m ready to hit a brick wall with this app though. If I with a degree can’t make head nor tail of the difficulties elderly people might face with it what hope have they got.
Awful just awful.
NHS is useless
This is the message from the NHS
you have not chosen your clinic please login and choose as you have been referred by Dr Etc
So login check my referral page and it says you have not chosen your clinic
So next page you only have one option the clinics name. Okay I’ll choose that one then… but there is no option to choose the only clinic I can have.
Then call the surgery to see if they can help and I’m number one in the queue for 45 minutes and no one answers
Useless app and a waste of a morning
Shame you can't give no stars
Shame you can't give no stars. An app that is about as useful as a chocolate teapot. It is total garbage and just like large swathes of the NHS is a total busted flush. Doesn't work. You go through endless reams of security and still can't access what information need to or book the appointment you need. Mind you if you actually do get an appointment the chances of getting any meaningful help are so small it's not worth trying.
Its almost like the NHS does not want…
Its almost like the NHS does not want you to access your own information. All i wanted to do was check my next appointment for my blood test result and i get asked to do annoying things like provide photo ID etc when signing up to the NHS app, which was kinda shocking.I know this is all for patient security but is still flaming frustrating, especially if you do not have a lot of free time.
They will be asking for finger print and retina verification as the next step for security lol.
App keeps stop working
App keeps stop working, need to often uninstall and reinstall
embarrassingly bad
embarrassingly bad , no wonder NHS is failing with rubbish like this ..... Liebor wants us all to go digital not a hope with SH1T like this .... Gave up after 6 times of the stupid verify by pictures crap
The verification process is slow and…
The verification process is slow and awkward. This was clearly designed by a most unsympathetic person. The app. induces ill-health by causing an increase in blood-pressure and despair.
Absolute waste of time and probably…
Absolute waste of time and probably cost a fortune! Can't do a thing on it. No blood test results, can't send ax message and can't make an appointment. Heart, what is the point of the thing??!
Worra load a shite
I really wish it would allow me to leave no stars
Every week for months now I get a text saying get in touch with the surgery,
I arrive at the surgery and no body in the whole practice has a clue what I am talking about
It is really scary especially if you have recently had test for cancer diabetes ulcers seizures
It is terrifying, the practice doesn't care
No money in it
I've uninstalled the app I would rather die of ignorance than total panic thanks for nothing NHS and bousefield
Not even worth 1 star never been able…
Not even worth 1 star never been able to get it to connect with my surgery still have to use airmid to order repeat medication and phone up for test results, contacted NHS digital who gave me a huge list of step by step instructions to sort between myself and the practice, but sorry you are both NHS why does if fall in my lap complete joke
Its not fit for purpose just like the…
Its not fit for purpose just like the 'helpdesk' for the app is a complete waste of time.
The NHS app is useless
The NHS app is useless, too complicated for some old people. I cannot get a prescription or get an appointment, I don,t know what to do.
Problem with accepting photo ID
Downloaded the app and got to the point where you have to provide photo ID to go any further. Despite taking a pinpoint clear photo of a driving licence, it came up with the error message saying there was a problem with the photo. Tried five times with the same result. As such I can not use the app to get prescriptions so will tell my Doctors to carry on using paper copies. A complete waste of time and effort.
Absolute rubbish
Absolute rubbish! More security to access to your app than join M15 - get ur act together - absolute garbage
WORST APP BY FAR
I use hundreds of applications. The NHS app is the worst, by far.
Wrong information, no Information, repeated login problems. Given the importance of the information delivered by this app, it is not only incompetent and frustrating, but it is also dangerous
Just look at Amazon, for example. It's a vast, hugely complicated organisation, the app works like a dream, silky smooth and a doddle to navigate
Be like Amazon NHS
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