I contacted Newitts to see if they could help with some issues my son's football team were having with their goals, a missing piece of one of the posts. They went above and beyond to try to help, se... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Quick delivery , fair pricing and top quality kit for any sport been a customer for almost a decade now and they’ve never let me down
I had a need to contact support to add products to an order I had already paid for and received free postage. I received a very fast response from Customer Services who dealt with the matter professi... Zobacz więcej
Bought trainers for Christmas present, paid next day which was about £8 I think. Great product, arrived on time... too small. So ordered larger size and returned original, return postage about £6. My... Zobacz więcej
Informacje dotyczące firmy
Informacje przekazane przez różne źródła zewnętrzne
Newitts are a UK based online retailer of sports equipment, sportswear. Founded in 1902. Online since 1998.
Dane kontaktowe
Zjednoczone Królestwo
- 01904 468551
- support@newitts.com
- www.newitts.com
Odpowiada na 66% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 24 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Would recommend them
Just reviewing my account and came across Newitts account. They do not have "Delete account" button like some companies, but still after emailing them yesterday they acted very swiftly and today my account has been removed. I only ever placed one order with them but everything was great incl. product, delivery etc. Would definitely recommend them.
Best website for sporting goods
Best and quick service/delivery. Very friendly over emails and all problems were solved. High quality products as well. Highly recommended!
I ORDERED THE WRONG SIZE BALLS AND…
I ORDERED THE WRONG SIZE BALLS AND COULDNT WORK OUT HOW TO SEND THEM BACK AND THE CUSTOMER CARE WERE BRILL AND REALLY HELPED ME OUT
Fast, easy & great service
Fast, easy & great service. I placed my order and contacted the customer support as it was important I received my items within the delivery window specified. The response was friendly, polite and helpful. The delivery was dispatched that day and I received it within 2 days.
Products were packed in an efficient way and are all of quality.
Exceptional Service
I ordered a netball post for my daughter for Christmas. Unfortunately I missed the DPD delivery and didn't realise so it was sent back to Newitts. However, Newitts were amazing at immediately sending back and I received it the next day. Their customer service was exceptional, thank you.
Above and Beyond
Newitts customer service was FANTASTIC.
Following a complication with the chosen courier, Newitts team went above and beyond to ensure that my order was delivered before Santa completed his rounds.
I would happily recommend Newitts to friends and family.
Ordered a Nike football for my son for…
Ordered a Nike football for my son for Christmas that was faulty (went down after 2 days) emailed them today and Diana dealt with the problem straight away and organised for a new one to be sent out , can not fault the service from this company.. excellent customer service
Excellent customer service
Excellent customer service, resolved delivery issue quickly.
Good company
Good company, ordered few times in the past, only thing that puts me off a bit is the high delivery costs
Great after sales support
Very reasonably priced. Great after sales support.
Amazing Customer Service ⭐️⭐️⭐️⭐️⭐️
Placed an order and was amazed at the customer service. Price was great and it arrived the next day. Contacted Newitts by email regarding my order and they responded so fast and my query was resolved with speed and efficiency. The best customer service I’ve had. Would definitely recommend.
Had a positive experience
Had a positive experience, purchase was smooth and delivery in time. First time using this website, would happily use again.
Amazing Service
I had a problem with a product I ordered. The service received from Newitts was fantastic. The issue was resolved straight away and I had a new item sent within a day or two. I would highly recommend Newitts based on the impressive level of service I received. Keep up the good work.
The sales staff are always helpful and…
The sales staff are always helpful and accommodating. Will always advise on what to order as well.
Really really great service
Really really great service - thank you!!
Initial contact via email
Initial contact via email, all questions answered and assistance given to create an order. From initial contact to delivery of bowling mat - 4 working days
Good products
Good products, prompt answers from customer services, simple to purchase & timely deliveries.
Nike match balls purchased from…
DO NOT BUY ANYTHING FROM NEWITTS
Nike match balls purchased from Newitts. Only used a handful of times. Over last 2 months in games. Newitts company unwilling to replace. Zero customs service.
Stunning the indifference shown to me trying to get this resolved.
Can Newitts provide me with the name & qualifications of the manufacturing scientist you employ to establish that the balls damaged were caused by how you describe.
You do realise that using phrases such as ‘we feel’ without any credible evidence for scientific backing is absurd.
I have looked through previous complaints with balls and this seems to be your stock reply.
Studs or sharp objects caused the damage. It wasn’t a manufacturing error you seem to claim.
I hope others can see your company is one not to be trusted to show corporate integrity & responsibly when it comes to genuine consumer complaints.

Odpowiedź od Newitts
Absolutely amazing customer service
Absolutely amazing customer service and very quick postage. I placed an order online for delivery and realised the next day I forgot an item - a quick email and had a quick response. They quickly intercepted the outgoing order and added the new item. It was dispatched and with me the very next day. Outstanding. I have used this company a few times and would use them all the time. Great prices as well.
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