Neptune in West Sussex is an absolutely lovely place to shop! Whether you are looking to buy or you just want to spend some time browsing. The staff were so helpful, Eden who spent about 3 hours on a... Zobacz więcej
Lokalizacja
Zmień lokalizacjęDrayton Lane, Drayton, PO20 2EW Chichester, West Sussex, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
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Our experience of Neptune (Chichester store) and customer services has been fantastic. Every staff member has been super helpful and gone above and beyond to assist our home furnishings. The qual... Zobacz więcej
Reakcja na opinię
Went into the Chichester store today to mainly look at the sales goods. I was needing one certain plate that wasn’t on the shelf and the staff were so helpful hunting high and low for me and they fou... Zobacz więcej
Reakcja na opinię
Fantastic morning with Becky this morning. We watched her rustle up three lovely, delicious summer dishes which we then all sampled afterwards. Debs made it extra special by being very attentive supp... Zobacz więcej
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Informacje dotyczące firmy
- Sklep meblowy
- Dodatki do mebli
- Projektant wnętrz
- Sklep z meblami do salonu
- Sklep z meblami ogrodowymi
- Sklep z przyborami kuchennymi
O Neptune - Chichester
Napisane przez firmę
Over the years, we’ve been trying to come up with the best way to say, “Hello, we’re Neptune, and this is who we are.” It’s easy to learn that we’re an interiors brand – our stores, and our website will tell you that in no time. But while our designs are a huge part of who we are, ‘the why’ and ‘the how’ almost matter more than ‘the what’. It’s easy to tell you what we do, it’s harder to explain why. That’s where our philosophy – a different perspective – comes in. Three words that sum up our entire reason for being.
We’re Neptune.
We do what we do because we believe our designs can make your life that little bit happier, easier and better.
We do that with honesty, rigour and kindness, using the best materials, the most trustworthy of techniques, surrounded by people who genuinely care about creating things that are timeless. And we always lead with heart.
We’re a British-born and raised interiors and lifestyle brand who design and make furniture, lighting and accessories for your whole home.
Reviews
At Neptune, we fundamentally believe that things can always be better. And there's nothing like hearing if that’s the case, first-hand. Honest words from real customers - the good and, whilst of course it’s something that we hope doesn’t happen often, the bad, too.
Transparency is as important to us as getting it right and we’re thrilled to see so many of our customers choose to share their experience of Neptune here. That way, our future customers can make informed decisions, and we get the opportunity to put anything that wasn’t perfect first time, right.
Everything we do is designed to make your life that little bit easier, so we hope you’ll be happy to leave a few words below - to make your fellow customers lives that bit better.
Dane kontaktowe
Drayton Lane, Drayton, PO20 2EW, Chichester, West Sussex, Zjednoczone Królestwo
- 01243 904417
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Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Beautiful chair
Really happy with the armchair we ordered, it fits beautifully in our home and is very comfortable.

Odpowiedź od Neptune - Chichester
All the staff in the store are always…
Helpful Staff
All the staff in the store are always friendly & helpful no matter how big or small your purchase or collection.

Odpowiedź od Neptune - Chichester
Staff always extremely welcoming
Staff always extremely welcoming, personable and very helpful 😊

Odpowiedź od Neptune - Chichester
Order didn’t arrive in time that was…
Order didn’t arrive in time that was supposed to, as evidently got ‘lost’ by courier !!! House number and half street was not on paperwork (was on mine ) . Been told another has been ordered but have not received yet !! WATCH THIS SPACE
The item has now been delivered!!
Would like to thank Gemma (Manager of the Chichester store) who has helped to make this this matter happen to my satisfaction.

Odpowiedź od Neptune - Chichester
Lovely helpful staff
Lovely helpful staff, always a warm welcome when coming to the stores
See you soon

Odpowiedź od Neptune - Chichester
Gift card
Ordered gift card for Xmas present. Prompt delivery, beautifully packaged.
Great service.

Odpowiedź od Neptune - Chichester
Fantastic quality product and impeccable service
I use both the Chichester and Guildford stores and the level of service from both is impeccable. The quality of the products is top notch and I am very happy with everything I’ve purchased. The staff give great advice and really go the extra mile.
My latest item is the Overton rectangular wall art. It was delivered via white glove delivery and the guy brought it in, unpacked it and made sure I was happy with the packaging and the item before he left. The customer interaction and communication is fantastic.

Odpowiedź od Neptune - Chichester
Always experience fantastic customer…
Always experience fantastic customer service whenever we visit. Neptune know how to maximise the customer experience in their stores with excellent products and attentive staff.

Odpowiedź od Neptune - Chichester
Neptune Guildford
Emmaleigh at Neptune Guildford store was so helpful, she went above and beyond to source some Christmas decorations for me, packaged them and sent them out. My tree looks amazing and I’m thrilled! If there was an 11/10 score Guildford store get it, couldn’t recommend highly enough - thank you Emmaleigh

Odpowiedź od Neptune - Chichester
Chawton Sideboard
Chawton sideboard in ink looks great. Beautifully made to a high quality and it came with four pots of paint for touch ups! Delivery guys were great, they assembled the units efficiently and were very tidy and respectful. We are delighted with our purchase.

Odpowiedź od Neptune - Chichester
Really helpful staff that helped me…
Really helpful staff that helped me find what I was looking for & wrapped up my gifts so nicely l.

Odpowiedź od Neptune - Chichester
First class experience from start to finish!
Neptune fitted a new kitchen for us and we had a first rate experience! From the first in-store visit our designer Katy continually went the extra mile in listening to our specific requirements and building them into an exceptional design portfolio, using her experience to create a kitchen that was way beyond our expectations. Ian, our installation manager was a delight to work with, highly organised and always available to answer a question or to provide a solution to the inevitable installation issues that cropped up. The installers themselves, Ian and Stuart were highly skilled, very tidy and did a terrific job in providing a high-spec finish. Tom, the decorator made the finishing touches to take the cabinet exteriors to a whole new level. Throughout the whole process there was Jo, our store liaison contact, keeping all the moving parts of the operation well oiled making sure deliveries and any spec changes were smoothly incorporated. We couldn’t be happier with our new kitchen and we are SO pleased we decided to use Neptune.

Odpowiedź od Neptune - Chichester
Highly recommend
Everyone involved was kind, friendly, knowledgable and helpful. This began with Misha the Designer and continued with Jo with Store Liaison. The Project Manager, Ian, was brilliant along with the Installers, Ian and Stuart, and finally Tom the Decorator.
The people involved made a task, which I thought would be daunting after purchasing my first home much easier and relaxed.
I love my new kitchen. Everything about it is just what I imagined and much more. I highly recommend Neptune.

Odpowiedź od Neptune - Chichester
Quality stands outNeptune range never disappoints…
The Neptune range never disappoints always can find something lovely to buy yes they are pricey but the style and quality stands out,

Odpowiedź od Neptune - Chichester

Odpowiedź od Neptune - Chichester
I recently visited the store for a food…
I recently visited the store for a food demonstration by the wonderful Becky. This is my second time of attending a food demo. I was disappointed that this year we weren’t given a glass of Prosecco and only offered water to go with our meal. It was a really nice touch last year and certainly got everyone chatting whereas I think this year people were more reserved. The food as always was delicious and I shall definitely be giving it a go at home, another little comment, my recipe card was photo copied whereas my friend had a proper printed card. As we had booked months in advance Neptune should really know the numbers needed.In saying that this is my favourite store, the staff are always super welcoming and very helpful.

Odpowiedź od Neptune - Chichester
Always so friendly and helpful
Always so friendly and helpful. Thank you Ladies, love going to Neptune in Chichester.

Odpowiedź od Neptune - Chichester
A wonderful store with outstanding…
A wonderful store with outstanding staff. I recently attended my second food demo and it’s such a pleasure. I highly recommend the wreath making events as well - I am booked in for my second Christmas wreath making afternoon and also attended the Easter one this year.
The layout of the store is outstanding and a joy to browse and make a purchase or two. I always come away knowing I will return soon.

Odpowiedź od Neptune - Chichester
Wonderful
Absolutely love visiting Neptune Chichester. The staff are always so friendly and helpful. I've attended a couple of events held at this store and they were both excellent. I highly recommend a visit.
Very helpful and friendly staff
Very helpful and friendly staff, followed up with fast, well packaged delivery

Odpowiedź od Neptune - Chichester
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