Had a fabulous experience with the guys at Neon Filter. the product is phenomenal, i'm so chuffed with it! it looks fantastic. I spoke to the team a couple of times on the phone and they were super... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Ellie and the team were really helpful in helping bring our client's vision to life, choosing colours and finding solutions for us. Prices are competitive and service/turnaround really good. Our clien... Zobacz więcej
Sold us faulty and sub-standard dimmer switches that can be bought far cheaper elsewhere. Paid £69 for 2 and when we wanted to return them we have been made to jump through hoops. We have had length... Zobacz więcej
The company was very easy to deal with and their website was clear - quite liked the AI sign maker but I made my own vector file in the end and they created the sign from that. Was super-bright when i... Zobacz więcej
Informacje dotyczące firmy
Informacje przekazane przez różne źródła zewnętrzne
Personalised Neon LED Lights | Lit with meaning
Dane kontaktowe
Zjednoczone Królestwo
- www.neonfilter.com
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
When I was put in touch with the…
When I was put in touch with the designer, they were very quick to reply to my emails. The whole process was made very easy.
Great Service and surprised at the good…
Great Service and surprised at the good quality of the product!
We Are So Impressed
Fabulous service and product! Ellie was so professional and quick at supplying a mock-up of the sign we had discussed, and we went with the finalised design within a few days. The sign looks stunning in our company reception and we would not hesitate to recommend Neon Filter again.
Reliable, great communication and an all round pleasure to deal with.
Sally was brilliant and overall the whole experience was first class. Sent my logo and got a design back……which I clicked on…..then got invoiced and paid! Sign was with me so fast and it looks mega 👏🏽👏🏽
Thanks guys will definitely be using again for the outside neon sign. 🙌🏽💪🏽😊
You get what you order have used this…
You get what you order have used this site twice now, I’ve used it for home not business , my husband being music mad loves what I was able to get, bright red! Even if my son says it looks like a brothel from outside shows the power, would definitely recommend!
Everyone loved the minis!
I brought 3 mini icons and placed them in corridors and on windowsills to create a little fun for visiting family - they certainly became a talking point!
Professional
Professional, on time ,
Great prices & very well
made signs . I was very pleased
with them & would use you
again .
Unsafe hanging kit and very poor customer service
I would strongly advise against purchasing the hanging kit supplied by this company.
In my experience, the kit was not suitable for the weight of the sign it was sold with. The sign fell, struck a member of staff, and caused injury. The sign itself was also damaged beyond repair.
Despite this, the company has denied that the hanging kit was defective and has only offered a 50% discount as a resolution, which I do not consider acceptable given the circumstances.
Due to safety concerns, I have reported the matter to Trading Standards. At the time of writing, I have also issued a formal Letter Before Action as I am seeking to recover my losses.
Overall, I am very disappointed with how this has been handled.
My amazing sign
The sign amazing. It is bright but the brightness can be turned down. It puts a smile on peoples’ faces as they walk into my dining room. It us just simple fun.
Great Product !
Easy to order, fast fabrication & delivery plus great build quality. Coupled with that there were NO dramas in fittine to the wall in our kitchen.
Great item just how I wanted it fast…
Great item just how I wanted it fast safe delivery thankyou 😊 looks great
What a lovely sign!
What a lovely sign! Delivered really quickly and looks great! Fantastic customer support from Ellie. Thanks :)
These signs are fantastic
These signs are fantastic, couldn't recommend this company enough!
Amazing
Amazing . I absolutely love both signs . Thinking I could use one in our home gym now too.
I choose these welcome signs for my daughter who is doing DIY Decoration’s of her wedding marquee , I wanted her to have a surprise when she arrived back from the Cathedral . A touch of class against a green floral wall.
Disappointing quality and zero accountability
We purchased a custom neon sign from Neon Filter for around £500 for our small startup business. Just 13 months after purchase, the sign failed completely.
Despite the product being only one month outside their 12-month warranty, Neon Filter refused to inspect, repair, or replace it. There was no attempt at goodwill, no meaningful troubleshooting, and no acknowledgement that a £500 sign should reasonably last longer than a year.
Instead, we were repeatedly told that the issue might be the plug (without inspection) and advised to buy a replacement power supply from their website. This feels like passing the cost and responsibility back to the customer rather than standing behind the quality of their product.
The sign was well cared for and used exactly as intended. A failure this soon after the warranty period raises serious concerns about durability and overall build quality.
If you’re a business relying on signage to represent your brand, I’d think twice. Expensive product, short lifespan, and very poor after-sales support.
Mini Holly Xmas Neon
Recently bought the Mini Holly Xmas Neon since it was on a special offer and it looks great and will be a great addition to the home come Xmas time
Netflix didn’t complain!
Ordered one of their designs, received it, switched it on and it looked fine. After a couple of hours some of the warm white letters turned dark brown. I sent multiple pictures to customer service telling them about the problem and since I ordered the biggest size it really is visible even from a distance. Had a reply saying “it can look different on pictures (??) and all their big customers like Netflix never complaint”. Not sure what to do with such answer except than feeling belittled that I’m not a big company only a small private customer. If you want to order of them, fine… but don’t expect them to help if there’s any problems.
Great easy to use website & upbeat staff.
A great website that is easy to use, bright (appropriately!) and a pleasure to scroll around exploring the options.
Quick, friendly and informative replies to my queries.
Also the review section was clearly real people sharing their honest thoughts - a welcome pleasure to normal.
First class service and products.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
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