Doing a bit of preventive maintenance before another 'Ring trip, decided to check the VANOS solenoids on my N18... took it out and the filter just fell out... NEO to the rescue! Superb service, perfec... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Part received in quick time and part was of a good standard build quality Could have bought at a cheaper price on line but build quality would not be as good or may not be a exact fit so excellent... Zobacz więcej
This is my first purchase with Neo Brothers and they have provided excellent service and communication. I really felt they had a genuine interest in helping me and to make sure I had the correc... Zobacz więcej
After speaking with a lovely chap , so helpful and above and beyond. I ordered a part for a mini and explained to me about various other problems can occur or be the reason. He didn't have to help me... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
Neo Brothers Ltd - OE Car & Van Parts Specialist for Citroen, DS, Ford, Mini, Peugeot, Saab, Vauxhall
Dane kontaktowe
Unit 23 Monro Ind Est, Station Approach, EN8 7LX, Waltham Cross, Zjednoczone Królestwo
- 01992 719280
- customerservices@neobrothers.co.uk
- www.neobrothers.co.uk
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Good prompt communication
Reasonably Priced+ International Shipping
I'm just very grateful that you guys deliver to the Philippines. Our Peugeot makes it hard to find parts locally and when we do it's at ridiculous prices by individual resellers. So the fact that you guys were able to deliver within a week at that price was a relief.
I also have to add that the DPF fluid didn't show immediate results. Just a tip for people who may be in the same predicament as us: Our coolant was getting eaten up like crazy (no leaks) and the car warned us about the lack of dpf fluid. So when we did fill it up with both dpf and coolant, in it's first drive, the car ate the coolant again. That was concerning but when we filled it up with coolant a second time and took it for a longer drive, the coolant stayed pat. So ultimately the DPF fluid works, it might just take time and a couple of trips to the grocery.
Part shipped on time and arrived…
Part shipped on time and arrived quickly, good quality parts. Highly recommended.
Speedy Delivery
I ordered my part at standard rate (not fast delivery) on Friday 5 September and Royal Mail delivered it on Saturday morning 6 September.
Prompt delivery .fair price
A very competent company
Item arrived day after I ordered it- exceptional! Man was very helpful when I rang to order. This company does it right.
Contacted Neo Brothers today regarding…
Contacted Neo Brothers today regarding a part,
Very helpful staff,very knowledgeable great local company
Brilliant service
Great
Great , every thing work perfect , the pump is ok for my car , the shipment was in a time for Texas USA , thanks
Brilliant company, always buy from these guys
Brilliant company, trustworthy and genuine quality parts, never had any faults with vehicle parts from these guys and I have bought a good few parts and will continue to. I have tried other sellers and the parts are cheap and don't last long at all, but neo bros sell decent parts at competitive pricing. If you are like me and can't afford for your van or car to be out of action for long, buy from these guys, first time every time the parts work. Thanks
good honest straight advice and helpful
Correct part for vehicle delivered in…
Correct part for vehicle delivered in time for garage slot :)
Couldn’t believe how good the service…
Couldn’t believe how good the service was , ordered the part on Monday night and my van part was delivered to Ireland on Thursday morning at 9.30.
I Was updated all the time on progress and received a genuine part.
Vauxhall insignia headlight ballast
Ordered yesterday arrived today (morning) fitted and works perfectly - a genuine Hella unit not a replica that throw's up fault codes on the dashboard display. Much cheaper than dealership would highly recommend service I received was excellent.
Faulty part, repeated labours...
I recently ordered an EGR cooler for my car and took it to a garage for installation, as it’s a job that requires professional work, not something simple like replacing a wiper blade. However, after the replacement, we discovered a serious coolant leak coming from the newly installed part.
I reported the issue to Neo Bros, and to their credit, they sent me a replacement, which worked perfectly, confirming that the original part was indeed faulty. However, the cost I now have to pay the garage has more than doubled due to their defective product causing repeated replacement job and requiring on car diagnosis.
Legally and ethically, sellers are responsible for covering labour costs incurred as a direct result of faulty parts. This is a basic consumer right. Yet, Neo Bros is refusing to compensate me, claiming it’s not their responsibility.
I’m now escalating the issue to both the Small Claims Court and Trading Standards. Let’s see what they have to say.
To sum up: if you're thinking of buying a part from this seller and plan to have it professionally installed, think twice. If there’s a problem with the part, you may end up facing significant extra labour costs and they’ll wash their hands of it.
Great service, a rarity these days 👏🏻👏🏻👏🏻
Order an R56 VANOS unit, solenoid valve and camshaft bolts. Arrived well packed and earlier than promised. Great quality, fitted to car and now restored to rude health great company to deal with at good price. Thank you.
Great website and service
Great website, easy to navigate and find the parts I needed at reasonable prices and availability. Parts arrived quickly and well packaged thanks.
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