Very poor customer service. I emailed them around two month ago regarding the availability of their Nature's Aid St John's Wort. It's a product of theirs I have been purchasing for over 20 years no... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I contacted Natures Aid regarding a bottle of Flaxseed Oil Softgels 1000mg (180 softgels) that were bought in October 2025, I didn't start them until January 2026. Opened the bottle and all seemed li... Zobacz więcej
Reakcja na opinię
I have Myalgic Encephalomyelitis and have always used Nature's Aid supplements (I purchase from Medino online) and have always found them to be good. I currently use their Taurine, Cod liver Oil, B12... Zobacz więcej
Reakcja na opinię
I have ordered online before, after stock in our health shop went intermittent, and I always enjoyed good service and speedy delivery. But I was very disappointed to find that in future only orders ov... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
Experts in Natural Health since 1981. UK Manufactured. Manufactured to GMP standards. Award winning, innovative nutritional supplements. Holding a Pharmaceutical Manufacturing license (MHRA)
Dane kontaktowe
St George's Park, PR4 2DQ, Kirkham, Preston, Zjednoczone Królestwo
- 01772686231
- sales@naturesaid.co.uk
- www.naturesaid.co.uk
4,2
Dobra
1 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Odpowiedź od Natures Aid
Thank you for your wonderful review!
We're delighted to hear that you found our website easy to use and that your order was delivered quickly. We work hard to make shopping with Natures Aid as simple and convenient as possible, so it's great to know you had a positive experience.
Thank you for choosing Natures Aid. We look forward to welcoming you back again soon.
Kind regards,
The Natures Aid Team
Odpowiedź od Natures Aid
Thank you for your review!
We're delighted to hear that your order was delivered on time. We know how important reliable delivery is, so it's great to know we met your expectations.
Thank you for choosing Natures Aid. We look forward to serving you again soon.
Kind regards,
The Natures Aid Team
Great value product quickly despatched
8 maja 2026
Odpowiedź od Natures Aid
Thank you for your fantastic review!
We're delighted to hear that you found our product to be great value and that your order was despatched quickly. Providing high-quality products at excellent value, along with a fast and reliable service, is something we always strive for.
Thank you for choosing Natures Aid. We look forward to serving you again soon.
Kind regards,
The Natures Aid Team
Odpowiedź od Natures Aid
Thank you for taking the time to leave us a review!
We're delighted to hear that you found it easy to place your order and that it arrived promptly. We aim to make shopping with Natures Aid as simple and convenient as possible, so it's wonderful to know you had a positive experience.
Thank you for choosing Natures Aid. We look forward to serving you again soon.
Kind regards,
The Natures Aid Team
We bought 2 products Active Man…
We bought 2 products Active Man (useless, don't bother wasting your money!)And
Milk Thistle tablets, which gave me a stomach upset.
This company are not interested in their customers.
They will only refund if you pay for the return (which we were willing to do!)
And return them UNOPENED.
How the hell can you do that?
Spend your money elsewhere. This company do not care.
14 maja 2026
Opinia niezależna
Odpowiedź od Natures Aid
Thank you for taking the time to share your feedback. We're sorry to hear that you were disappointed with your experience.
We understand your frustration and are sorry to hear that our Active Man supplement did not meet your expectations and that you experienced stomach discomfort after taking our Milk Thistle tablets. While individual responses to food supplements can vary, we take all customer feedback seriously.
Our returns policy requires products to be returned unopened for a refund unless there is a quality issue with the product itself. This policy helps us ensure the safety and integrity of the products we supply. Where a customer believes there is a product quality concern or has experienced an adverse reaction, our Customer Service team will always investigate the matter further and may request additional information so that it can be reviewed appropriately.
We're sorry that you feel let down on this occasion, as providing excellent customer service is very important to us. If you haven't already done so, we would encourage you to contact our Customer Service team directly so we can review your concerns in more detail and see if there is anything further we can do to help.
Kind regards,
The Natures Aid Team
Odpowiedź od Natures Aid
We're so glad you enjoyed your experience with us! We appreciate your kind words.
Natures Aid
Concentrated Garlic
Great quality supplement....great price , well packaged and prompt delivery
24 kwietnia 2026
Odpowiedź od Natures Aid
We're so glad you're happy with the quality, price, packaging, and delivery. Thank you for your positive feedback!
Natures Aid
Odpowiedź od Natures Aid
We're happy to hear you found ordering easy and delivery prompt. Thank you for your feedback!
Natures Aid
Quick delivery
I have ordered online before, after stock in our health shop went intermittent, and I always enjoyed good service and speedy delivery. But I was very disappointed to find that in future only orders over £100 will be accepted. Unfortunately, I shall have to find another supplier. Since I submitted this, Nature's Aid have told me this is only for trade customers, so I don't need to worry and I have now given 5*
20 kwietnia 2026
Odpowiedź od Natures Aid
We appreciate your past orders and are sorry to hear of your disappointment regarding our new minimum order value. This increase in shipping is applicable to trade customers only.
We value your feedback and we'll certainly take your comments into consideration as we review our policies. Thank you for your time.
Natures Aid
I bought twice and both time products…
I bought twice and both time products was not good customer service is so bad thy don’t even no wat thy doing i will never use this company again
20 kwietnia 2026
Odpowiedź od Natures Aid
We appreciate your feedback and apologize that the products and service did not meet your expectations. We'll review your comments to improve our services.
Natures Aid
The only capsule for complete Vitamins…
The only capsule for complete Vitamins and Minerals without Iron I could find. Essential for my health and wellbeing as prescribed by the HPB surgeon
25 marca 2026
Odpowiedź od Natures Aid
We're happy to hear that our product fulfills your specific health needs, as recommended by your surgeon. Thank you for sharing your positive experience with us!
Natures Aid
All as expected
All as expected
Would have preferred larger size of bottles but said to be out of stock
13 kwietnia 2026
Odpowiedź od Natures Aid
We regret that the larger bottles were unavailable and appreciate your feedback regarding the size.
Natures Aid
Is not gonna be a next time with tou
2 kwietnia 2026
Odpowiedź od Natures Aid
We appreciate your feedback and we're sorry you were disappointed. We will review your experience to understand where we can improve our service.
Natures Aid
The product I use is very beneficial to…
The product I use is very beneficial to me and it’s affordable. The service at natures aid is always excellent
2 kwietnia 2026
Odpowiedź od Natures Aid
We're happy to hear that our product is beneficial and affordable for you. We're also glad you appreciate our excellent service. Thank you for your positive feedback!
Natures Aid
I have been taking these vitamins for a…
I have been taking these vitamins for a long time now. And since my store has stopped selling them I checked on line for you. Thank you for this product, I have without Iron as I have a condition where I have to much at times.
1 kwietnia 2026
Odpowiedź od Natures Aid
We appreciate your long-time support and are so glad you found our product online, especially the without iron option. We are grateful for your feedback!
Natures Aid
Quick delivery.
Quick delivery.
Relatively good products.
Good website, found some explanations for some suplements.
24 grudnia 2025
Odpowiedź od Natures Aid
We're happy to hear that you had a positive experience with our quick delivery and products. We're also glad our website's explanations were helpful to you. Thanks for your feedback!
Natures Aid
Really good for me.
My order arrived on time. I have these regularly they are good for me so I am grateful that I can get them from you. Thank you.
27 marca 2026
Odpowiedź od Natures Aid
We're happy to hear that your order arrived on time and that our products are beneficial for you. We appreciate you choosing us and thank you for your positive feedback!
Natures Aid
Odpowiedź od Natures Aid
We appreciate you taking the time to share your positive experience. We're happy to hear that you are pleased with our work!
Natures Aid
Odpowiedź od Natures Aid
We're happy to hear that you found it easy to order and that you received your product quickly. Thank you for your positive feedback!
Natures Aid
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
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Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.