I have used Natural Instinct for 9 years since the breeder recommended it. Have always bought from factory shop. Recently the feeezer space allocated to Natural Instinct has reduced from 3 freezers to... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
REQUESTED 20 WORKING DOG CHICKEN AND TRIPE FROM COUNTER . SALES LADY REQUESTED FROM BACK ROOM AS NOT ENOUGH IN DISPLAY CABINET. BACK ROOM STAFF CAME OUT WITH TOTALLY WRONG ORDER. I DECIDED TO T... Zobacz więcej
Great product, quick delivery and excellent customer service from staff who I believe do genuinely use the products with their own pets and can offer solid advice. The 1 kilo pack is split into 2 x 50... Zobacz więcej
Reakcja na opinię
Our dogs have thrived on Natural Instinct complete raw food since they were puppies, eating every morsel of every meal until their bowls are empty. The online ordering process is easy and any telepho... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
- Sklep z artykułami dla zwierząt
- Sklep z karmą dla zwierząt
- Produkcja żywności
- Producent żywności
- Producent mrożonek
- Sklep zoologiczny
Informacje o Natural Instinct
Napisane przez firmę
At Natural Instinct, we are passionate about pets and believe that a healthy diet is just as important for them as it is for us. That’s why we provide complete and balanced raw dog food, made from the finest natural ingredients and packed with essential nutrients.
We believe in feeding as nature intended—a raw diet that supports optimal health, energy, and wellbeing. Our frozen raw dog food is made with high-quality, human-grade meats, fresh vegetables, and natural supplements, ensuring every meal is nutritionally balanced and free from artificial additives, colours, preservatives, and fillers.
We make raw feeding simple and stress-free. Our convenient frozen raw dog food is delivered straight to your door, ready for you to defrost, serve, and watch your pet enjoy. Whether you’re transitioning your dog to a raw diet for the first time or looking for high-quality, natural meals, we have a variety of recipes to suit all breeds, sizes, and dietary needs.
Shop here
Switching to a raw diet has never been easier. Whether you're new to raw feeding or a long-time advocate, we offer expert guidance and advice to help you make the best choice for your pet. Our website is filled with helpful resources, including transition guides, food calculators, and FAQs to ensure a smooth transition.
Give your furry friend the very best with Natural Instinct—pure, wholesome, and natural raw dog food that helps them thrive!
Visit our website and discover why so many pet owners trust us for premium raw dog food.
Dane kontaktowe
Units 10‑12, Trade City Frimley, GU16 7AL, Camberley, Zjednoczone Królestwo
- 01276 608500
- hello@naturalinstinct.com
- www.naturalinstinct.com
4,5
Doskonała
1 tys. recenzji
Odpowiada na 96% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
I have 5 dogs and I could not live…
I have 5 dogs and I could not live without this company - they deliver fast and always properly frozen unlike some companies where the 'frozen' food arrives half defrosted.
11 listopada 2025
Odpowiedź od Natural Instinct
Hi Janice,
Thank you so much for the 5-star review.
We are really pleased to hear that you are happy with the delivery service and the condition of your orders. We appreciate the positive feedback!
If you ever need any help, please do not hesitate to get in touch and we would be more than happy to assist you.
Kind regards,
Ellie
Excellent
Prompt service. Speedy delivery. Dog loves the food keeps him healthy,happy and full of energy.
11 listopada 2025
Odpowiedź od Natural Instinct
Hi William,
Thank you so much for the 5* review.
We are delighted that you are happy with the delivery and service we provide.
I am glad to hear that your dog enjoys his food so much.
If you ever require any assistance, please feel free to call or email us.
Kind regards,
Ellie
Great service and my puppy loves the…
Great service and my puppy loves the food , easy and clean. Will always be ordering.
1 listopada 2025
Odpowiedź od Natural Instinct
Hi Emma,
Thank you for your 5* review.
We are glad you find the ordering process easy, and more importantly that your dog loves our food!
We are always here to help if you need us!
Kind regards,
Jamie
Simply the best
Simply the best
Wow. What can I say. This company is amazing. They only sell the best products, the customer service is second to none, simply the best, always happy to help. Just how a company should be. The dog food is always severed promptly and is still frozen and there's a lot of variety
23 czerwca 2025
Odpowiedź od Natural Instinct
Hi Emma,
Thank you for the lovely review.
We really appreciate you taking the time to write a review. We are so happy you enjoy our products so much!
Thank you for your kind words regarding our customer service, our team work incredibly hard and we are delighted to hear such positive feedback!
If you ever need any help in the future, please do not hesitate to contact us.
Kind regards
Ellie
Natural Instinct puppy food
Delivered quickly Can’t wait to get my new puppy and try her withit
7 listopada 2025
Odpowiedź od Natural Instinct
Hi Jean,
Thank you for the 5* review.
It's great to hear that the food was delivered quickly.
Please let us know if we can ever help any further.
Kind regards,
Jamie
Highly recommend
Fast, often next morning delivery. My cocker spaniel thrives on this food, the breeder uses it albeit the working dog version whilst I now use the non working dog chicken one. What comes out the other end is firm. Can highly recommend it.
13 listopada 2025
Opinia niezależna
Odpowiedź od Natural Instinct
Hi Iris,
Thank you so much for the 5-star review.
We really appreciate your positive feedback, and we are so happy to hear that your spaniel is thriving on his food! We hope he continues to enjoy it.
I am glad that you are satisfied with our speed of service too!
Please do not hesitate to contact us if you ever have any queries.
Kind regards
Ellie
Odpowiedź od Natural Instinct
Hi Martin,
Thank you for taking your time to leave your 5* review.
We appreciate the kind words and we are glad that you are satisfied with the services provided.
Let us know if you need anything else.
Kind regards,
Jamie
The packages were broken
The packages were broken. Bits of plastic were in the food and blood from the food went everywhere as a result. We had to chuck some of the food away because of the broken plastic!
30 października 2025
Odpowiedź od Natural Instinct
Hi Sam,
Thank you for taking your time to leave your review.
We are sorry that your package arrived broken. We would be more than happy to look into this for you and come to a resolution as soon as possible.
Please give us a call on 01276608500 or email us at hello@naturalinstinct.com and we will be more than happy to help.
Kind regards,
Jamie
Odpowiedź od Natural Instinct
Hi Nikki,
Thank you so much for the 5-star review.
We are so pleased that you have found the ordering process easy and that you are happy with the quality of our packaging.
We really appreciate you taking the time to provide positive feedback.
Please let us know if there is anything we can do for you.
Ordering was easy lots of choice.
Ordering was easy lots of choice.
Quick delivery
29 października 2025
Odpowiedź od Natural Instinct
Hi Gillian,
Thank you for the 5* review.
We are happy to hear that you found us to have a lot of different options, we hope your dog enjoys them!
If you need anything just give us a call!
Kind regards,
Jamie
I can always rely on the delivery of my…
I can always rely on the delivery of my dog food!
29 października 2025
Odpowiedź od Natural Instinct
Hi Nicola,
Thank you for your review.
We are glad that you find our services reliable and your dog food arrives on time!
Please let us know if we can help any further.
Kind regards,
Jamie
Odpowiedź od Natural Instinct
Hi Holly,
Thank you for taking the time to leave us a positive review.
We are so glad that you are happy with our products and service.
Please do not hesitate to contact us if you ever need any assistance
Kind regards,
Ellie
Odpowiedź od Natural Instinct
Hi Ali,
Thank you for taking the time to leave us a 5-star review.
We are so pleased that you love our products.
I am glad that you are also happy with the quality of our delivery services.
Please feel free to contact us if you ever need any help.
Kind regards
Ellie
Delivered promptly and driver was very…
Delivered promptly and driver was very polite and helpful
28 października 2025
Odpowiedź od Natural Instinct
Hi Sylvia,
Thank you so much for leaving a 5-star review.
We are glad you had a good experience with your delivery and that you were happy with the service from the courier.
Please let us know if you ever need any assistance
Kind regards,
Ellie
Easy to order good choice of products…
Easy to order good choice of products and my dog loves it.
Ella 100% recommends it. 🐾🐾
29 października 2025
Odpowiedź od Natural Instinct
Hi Amanda,
Thank you for leaving such a positive review.
We are so pleased that your dog Ella loves our products, and you find the ordering process easy!
We really appreciate you taking the time to leave us feedback and we hope Ella continues to love her food.
Please do not hesitate to contact us if you ever need any assistance.
Kind regards
Ellie
Environmentally Friendly!
I was very pleased to see cardboard layers instead of non-recyclable polystyrene.
2 listopada 2025
Odpowiedź od Natural Instinct
Hi Janet,
Thank you so much for the 5-star review.
Making sure that our packaging is environmentally friendly and easy to dispose of for our customers is important to us, so I am glad you are happy with our packaging.
Please do not hesitate to contact us if you ever need any assistance.
Kind regards
Ellie
Excellent product.Great company!
26 października 2025
Odpowiedź od Natural Instinct
Hi Sara,
Thank you for taking the time to leave us a 5-star review.
We are so glad that you are happy with our products and service.
Please do not hesitate to contact us if you ever need any assistance
Kind regards,
Ellie
Good food which my 3 lurchers love
Good food which my 3 lurchers love. Fast delivery.
31 października 2025
Odpowiedź od Natural Instinct
Hi Erin,
Thank you so much for the lovely review.
We are so pleased that your lurchers enjoy their food, and that the delivery is nice and quick.
Please do not hesitate to reach out if you ever need any advice or assistance.
Kind regards,
Ellie
The best product for my dog
My dog Bonnie is twelve years old and has been fed Natural Instinct all her life. She is full of energy and life, bright eyed and with a lovely coat. People comment on how much energy she has for an older dog. Oh, and delivery is excellent and prompt. Thank you Natural Instinct…I wouldn’t feed Bonnie anything else.
31 października 2025
Odpowiedź od Natural Instinct
Hi April,
Thank you so much for the glowing review.
It is lovely to hear such positive feedback.
We are delighted our food could be so beneficial for Bonnie, we hope she continues to stay happy and healthy.
Please do not hesitate to contact us if you ever need any help.
Kind regards
Ellie
Excellent product with fast next day…
Excellent product with fast next day delivery
30 października 2025
Odpowiedź od Natural Instinct
Hi Jason,
Thank you for the 5-star review.
We are pleased you are happy with our products and the speed of our delivery service.
We appreciate you taking the time to leave positive feedback.
Please let us know if you ever require any assistance.
Kind regards
Ellie
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.