Reasonably quick to answer the phone and handled my request speedily. (No unwanted sales push to upgrade or any nonsense. Just did what I asked.) I've phoned technical support in the past too and t... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Well last week I had my HD fail and lost all my email to this company.could not get into my emails or on to my account call the company and was connected to a great tec person in customer services th... Zobacz więcej
Reakcja na opinię
I was totally confused by various emails regarding services charges due for the provision of my emails. However, a helpful telephone call with Jordan sorted it all out to my complete satisfaction. I... Zobacz więcej
Reakcja na opinię
Kyle was very informative, knowledgeable and attentive dealing with me being a novice in the world of tech. He was swift in assisting me to restore my lost email and made me feel confident that all wa... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
- Hosting internetowy
- również w kategorii:
- Dostawca DNS
- Dostawca rozwiązań e-commerce
- Dostawca skrzynek email
- Dostawca usług internetowych
- Projektowanie stron WWW
Napisane przez firmę
Unlock Your Online Potential with Us! Your domain is the key to your online journey, and we’re here to make it seamless. Whether you’re looking to build a stunning website, set up an online store, or manage your email, we have all the tools you need. From web hosting and website builders to ecommerce solutions, email plans, dedicated servers, and promotional tools, we’ve got you covered. Let’s bring your online vision to life!
Napisane przez firmę
- Our domain names give you more
- Running a business can be challenging, so to help we offer a free website builder and a free email with every domain name.
Dane kontaktowe
Team Blue Internet Services UK Limited t/a names.co.uk, 2nd Floor, Oak House, Bridgwater Road, WR4 9FQ, Worcester, Zjednoczone Królestwo
- 0345 363 3632
- www.names.co.uk
4,4
Doskonała
6 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 99% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 48 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Understanding with regards to the help…
Understanding with regards to the help needed from my colleague while I was away on business travel.
4 września 2026
Opinia niezależna
Odpowiedź od names.co.uk
Thank you for your review!
We're pleased to hear our team was understanding and able to provide the support your colleague needed while you were away on business travel. We really appreciate your feedback!
Big bonus having a help line with real…
Big bonus having a help line with real people, Always found the telephone customer service efficient and friendly
4 września 2026
Opinia niezależna
Odpowiedź od names.co.uk
Thank you for your review!
We're delighted to hear you've found our telephone support efficient and friendly. We agree—being able to speak to a real person can make all the difference! We really appreciate your feedback.
Yet again I am reminded why I stay with NamesCo
Yet again, Names-Co experience starts with a problem, but they turn it around very nicely and very quickly.
It started with an email claiming that my PHP website would have a problem if I didn't upgrade my PHP version, for a fee of course. I smell PHISHING. Because my website has NO PHP AT ALL.
So I phone NamesCo, establish that the email was genuine, but clumsy, and I could ignore it.
Then NamesCo came good! The person I spoke to phoned me two minutes later, said that there was a better hosting package I could have, that was cheaper and contained more useful features (a free SSL certificate, which I had long wanted yet was unwilling to pay for - they can be expensive if you get them the wrong way).
I have been with NamesCo for more than twenty years. Every so often, they remind me why I stay.
4 września 2026
Opinia niezależna
Odpowiedź od names.co.uk
Thank you for your honest and detailed review, and for being a Namesco customer for over 20 years!
We're sorry the initial email caused confusion, but we're pleased our team was able to clarify the situation and then identify a hosting package that better suited your needs while offering additional useful features.
It's wonderful to hear that, despite the occasional bump in the road, we've continued to remind you why you've stayed with us for so many years. We truly appreciate your continued loyalty!
Odpowiedź od names.co.uk
Thank you for your review!
We're delighted to hear you received fast and efficient service. We really appreciate your feedback!
Duncan exceptional customer service thank you
Duncan, was very calm and patient with my query. He sorted out my issue very well and came up with a couple of solutions that best suited me. Thank you Duncan.
3 września 2026
Opinia niezależna
Odpowiedź od names.co.uk
Thank you for your review!
We're delighted to hear Duncan was calm and patient, and able to resolve your issue while offering solutions that best suited your needs. We'll be sure to pass on your kind words to him!
16yrs Great Customer Service
I have been a customer for 16yrs. Jordan handled my renewal this time round, and worked very hard to put together a tailored cost effective package for me. However, whenever I have found it necessary to call the NAMES.CO team they are always friendly and professional.
19 sierpnia 2026
Opinia niezależna
Odpowiedź od names.co.uk
Thank you for your wonderful review and for being a customer for 16 years!
We're delighted to hear Jordan was able to put together a tailored, cost-effective package for your renewal. It's also fantastic to know that you've consistently found our team friendly and professional whenever you've needed to get in touch. We truly appreciate your continued loyalty!
I had the assistance of Bee to clarify…
I had the assistance of Bee to clarify and resolve some issues regarding the payment dates for subscriptions. Handled in a very helpful and friendly way and the overall service was excellent.
1 września 2026
Opinia niezależna
Odpowiedź od names.co.uk
Thank you for your fantastic review!
We're delighted to hear Bee was able to clarify and resolve your subscription payment date queries in a helpful and friendly manner. We'll be sure to pass on your kind feedback to her!
FABULOUS support!
FABULOUS support!
Efficient, speedy and thorough - other companies could learn some lessons.
Thank you!
2 września 2026
Opinia niezależna
Odpowiedź od names.co.uk
Thank you for your fantastic review!
We're delighted to hear you found our support efficient, speedy and thorough. Your kind words mean a lot to us, and we really appreciate your feedback!
A wait to speak but not too bad and…
A wait to speak but not too bad and then a helpful agent who was patient and talked me through the process. Also checked that I was happy with the process
27 sierpnia 2026
Opinia niezależna
Odpowiedź od names.co.uk
Thank you for your review!
We're pleased to hear that, despite a short wait, our agent was helpful and patient, talked you through the process, and made sure you were happy with everything. We really appreciate your feedback!
Good prompt service
My call had to be transferred (my mistake). both of your people (Tom and John) were polite, prompt and helpful.
1 września 2026
Opinia niezależna
Odpowiedź od names.co.uk
Thank you for your review!
We're delighted to hear that both Tom and John were polite, prompt and helpful in assisting you. We'll be sure to pass on your kind feedback to them!
Odpowiedź od names.co.uk
Thank you for your review!
We're delighted to hear you received excellent service and found everything easy to complete. We really appreciate your feedback!
Odpowiedź od names.co.uk
Thank you for your review!
We're delighted to hear you found our team responsive, knowledgeable and friendly. We really appreciate your feedback!
Business as usual
As usual, Namesco handled my issue promptly and efficiently, without any fuss.
14 sierpnia 2026
Odpowiedź od names.co.uk
Thank you for your review!
We're delighted to hear Namesco was once again able to resolve your issue promptly and efficiently. We really appreciate your continued support and feedback!
Namesco are a great business to deal…
Namesco are a great business to deal with and Bee my contact this morning sorted my issue without any fuss!
Andrew Penton
Namesco customer for over 20yrs!
1 września 2026
Opinia niezależna
Odpowiedź od names.co.uk
Thank you for your fantastic review, Andrew!
We're delighted to hear Bee was able to resolve your issue quickly and without any fuss. It's wonderful to know you've been a Namesco customer for over 20 years! We really appreciate your continued loyalty and kind feedback.
coding errors
Support identified coding errors in two of my cgi scripts, and suspended my account after notifying me of this problem.
I was able to fix the offending scripts, and Support re-instated my site in a very short time.
excellent user support as usual.
25 sierpnia 2026
Odpowiedź od names.co.uk
Thank you for your fantastic review!
We're pleased to hear our Support team was able to identify the issue, provide clear guidance, and quickly reinstate your site once the scripts were fixed. It's great to know you've once again received excellent support. We really appreciate your continued feedback!
Odpowiedź od names.co.uk
Thank you for your honest feedback.
We're sorry to hear the initial AI support wasn't helpful, but we're glad our team was able to step in and resolve everything for you over the two calls. We really appreciate your patience and feedback, and we'll continue working to improve the support experience.
Resolved question quickly
27 sierpnia 2026
Odpowiedź od names.co.uk
Thank you for your review!
We're pleased to hear your question was resolved quickly. We really appreciate your feedback!
Very fast turnaround and accurate…
Very fast turnaround and accurate assessment of my IT issue.
21 sierpnia 2026
Odpowiedź od names.co.uk
Thank you for your review!
We're delighted to hear you received a fast response and that our team was able to accurately identify your IT issue. We really appreciate your feedback!
Account issue sorted
a quick and friendly call sorted out my account issue. All very painless.
27 sierpnia 2026
Odpowiedź od names.co.uk
Thank you for your review!
We're delighted to hear a quick and friendly call was all it took to resolve your account issue. It's great to know everything was sorted smoothly and without any hassle!
Understanding agents
Great team of patient agents!!
Always very supportive and kind/helpful towards old age -non techie- pensioners !!! 🙏
29 sierpnia 2026
Opinia niezależna
Odpowiedź od names.co.uk
Thank you for your lovely review! 🙏
We're delighted to hear our team has been patient, supportive and helpful. We understand that technology isn't always straightforward, so we're always happy to take the time to explain things clearly and provide the support you need. We really appreciate your kind words!
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.