Amazzzzzzzing service & product..I had issues with a delivery but after contacting them a lovely lady (Flo) sorted it all very quickly, promptly & very supportive throughout, can't fault them in any w... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
My item did not arrive and I confess I didn’t even follow up because the prospect of a row didn’t appeal. However, I later received a standard review email from MyBeauty Brand and replied advising I n... Zobacz więcej
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The lip oil was to be delivered by DPD. I paid an additional £5 to secure a specific time slot. I gave DPD details about how to access the property with the key safe code and a telephone numbe... Zobacz więcej
Reakcja na opinię
I had the most positive purchasing experience with Flo. I ordered one single lipgloss, which in the big scheme of things is so minor. The shipping company had a terrible shipping delay of several week... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
MyBeautyBrand is the next-generation beauty collaborations platform. We partner with global artists, brands and talent to bring you innovative, expert-formulated, limited-edition beauty collections.
Dane kontaktowe
T C Group Level 1 Devonshire House, 1 Mayfair Place, W1J 8AJ, London, Zjednoczone Królestwo
- +44 7399 414759
- support@mybeautybrand.com
- www.mybeautybrand.com
4,0
Dobra
516 recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
BRILLIANT
I have been looking for a mascara that lengthens lashes with out clumping and at long last I found one I love A Whole lotta lashes this is exactly what I wanted from a mascara
Most definitely be buying this from now on
26 czerwca 2022
Never got my package
Never got my package. I don’t remember where I reached out to the brand about this information and never reached back to me.
21 czerwca 2022
Odpowiedź od MyBeautyBrand
Hi Rudin,
Thanks very much for sharing your feedback so that we can ensure this is resolved for you!
We've dropped you an email with the tracking link for your order, please do let us know if there was an issue on this delivery so we may investigate with our courier as a priority!
We look forward to hearing from you!
Team MBB x
Who said promises aren’t kept
Your product is a promise delivered. It’s perfection. It’s liquid gold in a tube.
21 czerwca 2022
I Haven’t received my order.
19 czerwca 2022
Odpowiedź od MyBeautyBrand
Hi Brenda,
Thanks so much for sharing your feedback so that we may ensure this is resolved for you as quickly as possible.
We've dropped you an email with the tracking information for your order.
Please do get in touch with us on support@mybeautybrand.com if we can be of any further help at all!
Team MBB x
Ease of ordering
18 czerwca 2022
Love the glow!
Love the glow!! Doesnt sit in fine lines & love to wear it on its own with abit of concealer 💋
16 czerwca 2022
Great service and excellent products
Great service and excellent products - what more could you want!
15 czerwca 2022
Very pleased
Easy ordering process, delivery in about 3-4 days. Well packaged. Second time ordering from My Beauty Brand, would definitely recommend.
15 czerwca 2022
not the fault of the product the…
not the fault of the product the delivery was very slow
14 czerwca 2022
I love MyBeautyBrand
I love MyBeautyBrand. I have ordered Spencer's plexiglass illuminator a few times because I love it so much and my orders are easy to place and they are delivered very quickly.
12 czerwca 2022
Odpowiedź od MyBeautyBrand
Hey Food Explorer,
Thank you for shopping at MyBeautyBrand and for taking the time to leave your lovely review.
We are so happy that you are pleased with our delivery and our products. The team hope you enjoy using your new products!
Please sign up to our mailing list to hear about the latest product launches and collaborations, if you have not already done so.
Thank you again for your positive feedback we hope that you will shop with us again soon!
Best wishes,
MyBeautyBrand team x
I wrote to customer service three times…
I wrote to customer service three times and was never contacted about my order!!!
7 czerwca 2022
Odpowiedź od MyBeautyBrand
Hi Stacey,
Please could you look in your junk as an email was sent to you on 6th June regarding your parcel.
We will get this sorted ASAP!
Best wishes,
MyBeautyBrand team x
Mislead
I do like the product so far.
I’m disappointed in the fact that when I purchased it there was a video on ig stating when purchased you would receive a blush with purchase.
I never received the blush.
Wrote in regards to this matter & never received a response.
Doubtful I will purchase again.
6 czerwca 2022
Odpowiedź od MyBeautyBrand
Hi Faith,
I'm sorry to hear that this has happened. Could you please email support@mybeautybrand.com so we can sort this!
Best wishes,
MyBeautyBrand team x
Odpowiedź od MyBeautyBrand
Hi Nancy,
I'm sorry to hear that this happened. Could you email support@mybeautybrand.com so we can sort this out for you!
Best wishes,
MyBeautyBrand team x
Odpowiedź od MyBeautyBrand
Hey Janna,
Thank you for shopping at MyBeautyBrand and for taking the time to leave your lovely review.
We are so happy that you are pleased with our delivery and our products. The team hope you enjoy using your new products!
Please sign up to our mailing list to hear about the latest product launches and collaborations, if you have not already done so.
Thank you again for your positive feedback we hope that you will shop with us again soon!
Best wishes,
MyBeautyBrand team x
Trouble free service
5 czerwca 2022
Odpowiedź od MyBeautyBrand
Hey Wendella,
Thank you for shopping at MyBeautyBrand and for taking the time to leave your lovely review.
We are so happy that you had a pleasant shopping experience. The team hope you enjoy using your new products!
Please sign up to our mailing list to hear about the latest product launches and collaborations, if you have not already done so.
Thank you again for your positive feedback we hope that you will shop with us again soon!
Best wishes,
MyBeautyBrand team x
I never received the product
I never received the product. I emailed 3 times and sent a DM on Instagram and still, no one got back to me. So much for responding within 12 hours of receipt.
2 czerwca 2022
Odpowiedź od MyBeautyBrand
Hi Sarah,
I'm sorry to hear this has happened. Could you please check your junk emails as we have responded to your emails within the time frame.
We will get this sorted out as soon as possible!
Best wishes,
MyBeautyBrand team x
Odpowiedź od MyBeautyBrand
Hey Tsira,
Thank you for shopping with us at MyBeautyBrand and for leaving your lovely review.
I'm sorry to hear that the product took a little while to deliver we will look into this. The team are glad you are loving the product and hope you enjoy using it!
Please sign up to our mailing list to hear about the latest product launches and collaborations, if you have not already done so.
We really appreciate you writing your positive review, thank you for the support. We hope that you will shop with us again soon.
Best wishes,
MyBeautyBrand team x
My skin feels brand new
27 maja 2022
Odpowiedź od MyBeautyBrand
Hey Kimberly,
Thank you for shopping with us at MyBeautyBrand and for leaving your lovely review.
We are so pleased to hear your feedback. The team are glad you are loving the product and hope you enjoy using it!
Please sign up to our mailing list to hear about the latest product launches and collaborations, if you have not already done so.
We really appreciate you writing your positive review, thank you for the support. We hope that you will shop with us again soon.
Best wishes,
MyBeautyBrand team x
All positive
It was my first time shopping at mybeautybrand and it was all positive. Love the mascara too!
26 maja 2022
Odpowiedź od MyBeautyBrand
Hey _____,
Thank you for shopping at MyBeautyBrand and for taking the time to leave your lovely review.
We are so happy that you are pleased with your first shopping experience with us. I hope you enjoy using your new products!
Please sign up to our mailing list to hear about the latest product launches and collaborations, if you have not already done so.
Thank you again for your positive feedback we hope that you will shop with us again soon!
Best wishes,
MyBeautyBrand team x
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.