Amazzzzzzzing service & product..I had issues with a delivery but after contacting them a lovely lady (Flo) sorted it all very quickly, promptly & very supportive throughout, can't fault them in any w... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
My item did not arrive and I confess I didn’t even follow up because the prospect of a row didn’t appeal. However, I later received a standard review email from MyBeauty Brand and replied advising I n... Zobacz więcej
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The lip oil was to be delivered by DPD. I paid an additional £5 to secure a specific time slot. I gave DPD details about how to access the property with the key safe code and a telephone numbe... Zobacz więcej
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I had the most positive purchasing experience with Flo. I ordered one single lipgloss, which in the big scheme of things is so minor. The shipping company had a terrible shipping delay of several week... Zobacz więcej
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Informacje dotyczące firmy
Napisane przez firmę
MyBeautyBrand is the next-generation beauty collaborations platform. We partner with global artists, brands and talent to bring you innovative, expert-formulated, limited-edition beauty collections.
Dane kontaktowe
T C Group Level 1 Devonshire House, 1 Mayfair Place, W1J 8AJ, London, Zjednoczone Królestwo
- +44 7399 414759
- support@mybeautybrand.com
- www.mybeautybrand.com
4,0
Dobra
516 recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Amazing
My small, sparse lashes look amazing after using this mascara. Lifts, separates and volumising.
27 kwietnia 2022
Odpowiedź od MyBeautyBrand
Hey Ian,
Thank you for shopping at MyBeautyBrand and for taking the time to leave your lovely review.
The team are so happy that you are pleased with this product! I hope you enjoy using the x Hannah Martin A Whole Lotta Lashes Mascara!
Please sign up to our mailing list to hear about the latest product launches and collaborations, if you have not already done so.
Thank you again for your positive feedback we hope that you will shop with us again soon!
MyBeautyBrand team x
Love love LOVEEEEE this product
Love love LOVEEEEE this product! Spencer should make this a full time item! It gives a gorgeous glow and is so multi purpose! So happy with my purchase!
26 kwietnia 2022
Odpowiedź od MyBeautyBrand
Hey Ky,
Thank you for shopping with us at MyBeautyBrand and for leaving your lovely review.
We are so pleased to hear that you are happy with the quality of the x PaintedBySpencer Plexiglass Illuminator. The team are glad you are loving the products and hope you enjoy using them!
Please sign up to our mailing list to hear about the latest product launches and collaborations, if you have not already done so.
We really appreciate you writing your positive review, thank you for the support. We hope that you will shop with us again soon.
MyBeautyBrand team x
Really lovely mascara
25 kwietnia 2022
Odpowiedź od MyBeautyBrand
Hey Paula,
Thank you for shopping at MyBeautyBrand and for taking the time to leave your lovely review.
We are so happy that you are pleased with this product! I hope you enjoy using the x Hannah Martin A Whole Lotta Lashes Mascara!
Please sign up to our mailing list to hear about the latest product launches and collaborations, if you have not already done so.
Thank you again for your positive feedback we hope that you will shop with us again soon!
MyBeautyBrand team x
Easy ordering and delivery
23 kwietnia 2022
Odpowiedź od MyBeautyBrand
Hey Amy,
Thank you for shopping at MyBeautyBrand and for taking the time to leave your lovely review.
We are so happy that you are pleased with our ordering and delivery process!
Please sign up to our mailing list to hear about the latest product launches and collaborations, if you have not already done so.
Thank you again for your positive feedback we hope that you will shop with us again soon!
MyBeautyBrand team x
❤️ LOVE ❤️
This wonderful product made my 50 year old face glow like a teenager!! I love this stuff! Plexiglass Illuminator is TOP NOTCH!!
21 kwietnia 2022
Odpowiedź od MyBeautyBrand
Hey Teresa,
Thank you for shopping with us at MyBeautyBrand and for leaving your lovely review.
We are so pleased to hear that you are happy with the quality of the product you received. The team are glad you are loving the products and hope you enjoy using them!
Please sign up to our mailing list to hear about the latest product launches and collaborations, if you have not already done so.
We really appreciate you writing your positive review, thank you for the support. We hope that you will shop with us again soon.
MyBeautyBrand team x
Never received my order
20 kwietnia 2022
Odpowiedź od MyBeautyBrand
Hi Cheryl,
We are so sorry your order has taken a while to get to you!
Could you please email support@mybeautybrand.com so we can sort this out for you asap.
We will get this sorted out as soon as possible!
Best wishes,
MyBeautyBrand team x
Excellent mascara quick prompt delivery
19 kwietnia 2022
Odpowiedź od MyBeautyBrand
Hey Sam,
Thank you for shopping at MyBeautyBrand and for taking the time to leave your lovely review.
We are so happy that you are pleased with our delivery service and our products. I hope you enjoy using the x Hannah Martin A Whole Lotta Lashes Mascara!
Please sign up to our mailing list to hear about the latest product launches and collaborations, if you have not already done so.
Thank you again for your positive feedback we hope that you will shop with us again soon!
MyBeautyBrand team x
I la la love the eyeshadows and matte…
I la la love the eyeshadows and matte lipstick I ordered!! The shadows have pigments for days and the lipstick feels so nice for being matte!
17 kwietnia 2022
Odpowiedź od MyBeautyBrand
Hey Anabel,
Thank you for shopping with us at MyBeautyBrand and for leaving your lovely review.
We are so pleased to hear that you are happy with the quality of the products you received. The team are glad you are loving the products and hope you enjoy using them!
Please sign up to our mailing list to hear about the latest product launches and collaborations, if you have not already done so.
We really appreciate you writing your positive review, thank you for the support. We hope that you will shop with us again soon.
MyBeautyBrand team x
Great Mascara!
Great Mascara! Perfect for the bottom lashes! Hannah Martin is a mascara expert❤️
17 kwietnia 2022
Odpowiedź od MyBeautyBrand
Hey Kimberly,
Thank you for shopping at MyBeautyBrand and for taking the time to leave your lovely review!
We are so happy that you are pleased with our x Hannah Martin A Whole Lotta Lashes Mascara!
Please sign up to our mailing list to hear about the latest product launches and collaborations, if you have not already done so.
Thank you again for your positive feedback we hope that you will shop with us again soon!
MyBeautyBrand team x
Love this mascara…
Love this mascara… does exactly what you want it to do…
Lovely long lashes..
16 kwietnia 2022
Odpowiedź od MyBeautyBrand
Hey Mr & Mrs Davis,
Thank you for shopping at MyBeautyBrand and for taking the time to leave your lovely review!
We are so happy that you are pleased with our x Hannah Martin A Whole Lotta Lashes Mascara. Our team are glad you are enjoying the product!
Please sign up to our mailing list to hear about the latest product launches and collaborations, if you have not already done so.
Thank you again for your positive feedback we hope that you will shop with us again soon!
MyBeautyBrand team x
Odpowiedź od MyBeautyBrand
Hey Egs,
Thank you for shopping with us at MyBeautyBrand and for leaving your lovely review.
We are so pleased to hear that you received your parcel promptly. The team are glad you are loving the products and hope you enjoy using them!
Please sign up to our mailing list to hear about the latest product launches and collaborations, if you have not already done so.
We really appreciate you writing your positive review, thank you for the support. We hope that you will shop with us again soon.
MyBeautyBrand team x
I like this product and how it was…
I like this product and how it was delivered. Thank you
12 kwietnia 2022
Odpowiedź od MyBeautyBrand
Hey Anyur,
Thank you for shopping at MyBeautyBrand and for taking the time to leave your lovely review.
We are so happy that you are pleased with our customer service and our products!
Please sign up to our mailing list to hear about the latest product launches and collaborations, if you have not already done so.
Thank you again for your positive feedback we hope that you will shop with us again soon!
MyBeautyBrand team x
Never received my mascara.
12 kwietnia 2022
Odpowiedź od MyBeautyBrand
Hey Beth,
We are so sorry your order has taken a while to get to you!
I can see that your order has now reached the sorting office so it should not be long now. Please check your inbox for an email from support@mybeautybrand.com
We will get this sorted out as soon as possible!
MyBeautyBrand team x
Odpowiedź od MyBeautyBrand
Hey Elly,
Thank you for shopping with us at MyBeautyBrand and for leaving your lovely review.
We are so pleased to hear that you are happy with the Plexiglass Illuminator. The team are glad you are loving the product hope you enjoy using it!
Please sign up to our mailing list to hear about the latest product launches and collaborations, if you have not already done so.
We really appreciate you writing your positive review, thank you for the support. We hope that you will shop with us again soon.
MyBeautyBrand team x
Odpowiedź od MyBeautyBrand
Hi Dot,
Thank you for shopping at MyBeautyBrand and for taking the time to leave your lovely review.
We are so happy that you are pleased with our product. I hope you enjoy using the x Hannah Martin A Whole Lotta Lashes Mascara!
Please sign up to our mailing list to hear about the latest product launches and collaborations, if you have not already done so.
Thank you again for your positive feedback we hope that you will shop with us again soon!
MyBeautyBrand team x
I tried it over my skincare and under…
I tried it over my skincare and under my skincare, but sadly either way it started peeling up. Plus I am a darker skin tone and it left a gold streak when I put it on my cheeks (where you apply highlight) so it’s very much not for every slinging. It’s kind of disappointing because I had very high hopes.
8 kwietnia 2022
Odpowiedź od MyBeautyBrand
Hi Ken,
Thank you for shopping with MyBeautyBrand!
I am disappointed to hear that the illuminator didn't perform as you liked. I will pass on your feedback to the team!
If you email support@mybeautybrand.com about this they will be more than happy to provide you with a discount on your next order as a gesture of goodwill.
MyBeautyBrand team x
I HAVE NOT GOTTEN MY PALLETTE
I HAVE NOT GOTTEN MY PALLETTE! CUSTOMER SERVICE NO RESPONSE
6 kwietnia 2022
Odpowiedź od MyBeautyBrand
Hi Leathione,
We are so sorry your order has taken a while to get to you!
I can see that your order has now reached the delivery office so it should not be long now. Please check your inbox for an email from support@mybeautybrand.com
We will get this sorted out as soon as possible!
MyBeautyBrand team x
Odpowiedź od MyBeautyBrand
Hi Jayne,
Thank you for shopping with MyBeautyBrand!
I am disappointed to hear that the mascara didn't perform as you liked. I will pass on your feedback to the team!
If you email support@mybeautybrand.com about this they will be more than happy to provide you with a discount on your next order as a gesture of goodwill.
MyBeautyBrand team x
Still waiting for it to be delivered!
4 kwietnia 2022
Odpowiedź od MyBeautyBrand
Hi Cathy,
We are so sorry your order has taken a while to get to you!
However, for orders to the US the time frame is up to 10 working days which your parcel was delivered within. Please contact support@mybeautybrand.com if you would like more information.
Thank you for your feedback, we appreciate all feedback good or bad!
MyBeautyBrand team x
Thank you for fast shipping
Thank you for fast shipping! Love my Hannah Martin mascara!
4 kwietnia 2022
Odpowiedź od MyBeautyBrand
Hi Amy,
Thank you so much for taking the time to share your wonderful feedback, we really appreciate it!
We're so pleased to hear you love your mascara as much as we do!
We look forward to welcoming you back to MyBeautyBrand.com soon!
MyBeautyBrand Team x
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.