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Mulberry Homes Recenzje 

432
•
Wynik TrustScore: 4.5 na 5

4,3

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Visited Mulberry showroom at Badwell Ash and looked around the type of house we were after ably and enthusiasticly guided by Johnathan. Been to other show houses different companies, Mulberry homes d... Zobacz więcej

Oceniono na 5 z 5

We found an our beautiful house with mulberry homes after lots of stress and being let down by another developer. From the beginning Paddy & Jodie went above and beyond to help us and make our journe... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Absolutely fantastic. Mulberry Homes couldn’t have done more to support us through the buying process. Jonathan at the Badwell Ash site went over and above to guide us through the whole process. Afte... Zobacz więcej

Reakcja na opinię

Oceniono na 4 z 5

We have recently purchased a Mulberry House in Essex. We were guided through the process of buying a new build by Jodie from initial contact to completion day (even swapped a non working day to be... Zobacz więcej

Reakcja na opinię

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Napisane przez firmę

From carefully chosen locations and thoughtfully selected materials to our architecture and interior specifications, every detail is considered with care. We create distinctive developments that are designed to create a true sense of community where people can live, grow and thrive. Every Mulberry Home is thoughtfully designed, expertly built and finished to the highest standards of craftsmanship and quality.

Enjoy a 2-year warranty with Mulberry Homes.

Your Mulberry Home is protected with our 2-year warranty, giving you added peace of mind from day one.

Your Mulberry Home is protected with our 2-year warranty, giving you added peace of mind from day one.
Every Mulberry Home comes with a 2-year customer care warranty, giving you added peace of mind from the day you move in. If you experience any issues during this time, our friendly and dedicated Customer Care team is on hand to help, ensuring any issues are resolved promptly and professionally.

Dane kontaktowe

5% Deposit Contribution On Select Homes

5% Deposit Contribution On Selected Homes This September

4,3

Doskonała

Wynik TrustScore: 4.5 na 5

432 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Zaprasza klientów do wystawiania recenzji

Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje

Odpowiada na 56% z negatywnych recenzji

Zwykle odpowiada w ciągu 2 tygodni

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,3

Wszystkie recenzje

(432)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 85

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Oceniono na 5 z 5

Mulberry Homes at Middleton Meadows

Steven Kelly and Matt James have been really helpful, polite and obliging. Well done Middleton Meadows crew.

13 czerwca 2025
Opinia niezależna
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Odpowiedź od Mulberry Homes

Good afternoon Christine,

Thank you so much for your wonderful 5* review!

We're delighted to hear how impressed you’ve been with Middleton Cheney and especially with Matt and Steve.

I will be sure to share your great feedback with them!

if you need any further help please do let us know

Best wishes
Stacey
Head of Mulberry Experience

Oceniono na 5 z 5

Moved into our new house at the…

Moved into our new house at the Mulberry home development in Middleton Cheney.
Matt James and Steve Kelly have been extremely helpful and made themselves available whenever we needed them. They have helped make our move go as smoothly as possible.

10 czerwca 2025
Opinia niezależna
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Odpowiedź od Mulberry Homes

Good afternoon Sally,

Thank you so much for your wonderful review!

We're delighted to hear how impressed you’ve been with Middleton Cheney and especially with Matt and Steve.

I will be sure to share your great feedback with them!

if you need any further help please do let us know

Best wishes
Stacey
Head of Mulberry Experience

Oceniono na 5 z 5

After move service

We recently moved into our new build house in Middleton Cheney and couldn't be happier! From the moment we walked in, we were impressed by the quality of the finishes and the attention to detail.
Matt James and Steve Kelly have been absolutely fantastic, checking on us most days, making sure that we are settling into our new home and resolving any minor issues that may have cropped up immediately, nothing is to much trouble for them.

10 czerwca 2025
Opinia niezależna
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Odpowiedź od Mulberry Homes

Good afternoon Paul,

Thank you so much for your wonderful review!

We're delighted to hear how impressed you’ve been with Middleton Cheney and especially with Matt and Steve.

I will be sure to share your great feedback with them!

if you need any further help please do let us know

Best wishes
Stacey
Head of Mulberry Experience

Oceniono na 5 z 5

We visited the Kelvedon Rise site…

We visited the Kelvedon Rise site yesterday. Francesca, the sales representative at this development was busy with another customer yet despite this made time to greet us. Francesca was extremely helpfully answering lots of questions fired at her. Her answers were very knowledgeable and it was obvious that she has a detailed knowledge of the house styles and the development as a whole. Thank you.

8 czerwca 2025
Opinia niezależna
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Odpowiedź od Mulberry Homes

Good afternoon Nigel,

Thank you for your kind words!

We’re so pleased to hear Francesca made such a great impression — we’ll be sure to pass on your feedback.

We're glad you had a positive experience at Kelvedon Rise and hope to welcome you back soon!

Best Wishes
Stacey
Head of Customer Experience

Oceniono na 5 z 5

Francesca was extremely professional

Francesca was extremely professional, knowledgeable, helpful and a real pleasure to deal with.

5 czerwca 2025
Opinia niezależna
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Odpowiedź od Mulberry Homes

Good afternoon Steve,

Thank you for taking your time out to leave a 5* review!

We are pleased to hear that Francesca was professional and knowledgeable.

If you need any further help please do not hesitate to get in touch

Best Wishes

Stacey
Head of Customer Experience

Oceniono na 5 z 5

Jo and Kelly were amazing

Jo and Kelly were amazing. Super helpful, knowledgeable and kind. Both were great with our cheeky toddler as well.

They gave great space when we needed it and answered all of our questions, giving us confidence and clarity.

7 czerwca 2025
Opinia niezależna
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Odpowiedź od Mulberry Homes

Good afternoon Tacourf,

Thank you so much for your lovely review!

We're thrilled to hear that Jo and Kelly made such a positive impression during your visit.

We really appreciate you leaving us a 5* review.

If you need any further help please do not hesitate to get in touch

Best Wishes

Stacey
Head of Customer Experience

Oceniono na 5 z 5

Three month update since moving in

Three month update since moving in : George has worked tirelessly under difficult circumstances on completing our snagging list with regular communication, concise updates and post rework reviews to ensure we are happy with the work undertaken. He is very committed and passionate about ensuring the customer has had a positive experience.
On the flip side, the customer experience team are slow to respond, dismissive of customer issues and unwilling to achieve a positive outcome of an ongoing issue. 1 star *

5 czerwca 2025
Opinia niezależna
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Odpowiedź od Mulberry Homes

Good afternoon Paul,

Thank you so much for your wonderful review!

I am so pleased to hear that George has been working hard to complete your snagging items.

I will be sure to share your great feedback with him!

It is disappointing to hear you were not happy with the customer experience's teams response. I understand you have escalated your complaint further.

if you need any further help please do let us know

Best wishes
Stacey
Head of Mulberry Experience

Oceniono na 5 z 5

We reserved our Mulberry property in...

We reserved our Mulberry property in Houlton in January 2025 and exchanged in March 2025, the process and experience with Karen and Faye during this part of the house buying was professional and seamless. It was a tight timeframe but nothing has been too much trouble and the whole process has been smooth sailing from the first viewing.

George and his team have been on it with the snags we have been in 2 months and the majority has been sorted. He is very organised and chases everything up promptly.

We would definitely recommend mulberry homes and thank you for helping us along with purchasing our second house.

13 stycznia 2025
Opinia niezależna
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Odpowiedź od Mulberry Homes

Dear Kelly,

Thank you so much for your wonderful 5-star review!

I will pass your lovely feedback onto Karen, Faye and George!

We really appreciate you taking the time to share your experience.

If there’s anything more we can do to assist you, please don’t hesitate to reach out.

Best Wishes
Stacey
Head of Customer Experience

Oceniono na 5 z 5

Houlton, Rugby

I started my journey to buy my first home with Mulberry homes in September/October 2024. Throughout the entire process both Karen and Faye were excellent at answering all my questions, allowed me to view multiple properties, and offered me great advice to help me find the right fit.

There were some slight delays over the winter months and a few complications along the way which lead me to miss completion before the stamp duty changes in April, which ended up costing me a significant amount of money, while that was disappointing Mulberry were clear with the communication and brought me out to see the property and the builders to talk me through it, which I appreciated. I don’t think that Mulberry could have done much more to avoid the situation, and I appreciate that the build wasn’t rushed, and shortcuts taken, to meet the cutoff date.

Since completion the entire team has been very helpful. There aren’t too many snags on my snagging list, and they’re being dealt with in a timely manner. George has been particularly helpful by collating a list and chasing the various contractors to ensure the snags are addressed as soon as possible.

Overall a great experience, the estate is still under construction and I look forward to seeing how it develops over the next few years!

14 maja 2025
Opinia niezależna
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Odpowiedź od Mulberry Homes

Dear Samuel,

Thank you so much for your wonderful 5-star review!

I will pass your lovely feedback onto George!

We really appreciate you taking the time to share your experience.

If there’s anything more we can do to assist you, please don’t hesitate to reach out.

Best Wishes
Stacey
Head of Customer Experience

Oceniono na 5 z 5

Sales staff at Ravensden Park

Our son is considering a move to the Bedford area with his growing family and my wife and I visited Ravensden Park on his behalf to assess whether it might represent a viable option for them.
On arrival at the Sales Office we received a very warm welcome from Jo and Kelly who immediately put us at ease. Both demonstrated a high degree of professionalism whilst remaining extremely personable. Jo went on to take us on a tour of the show homes from which we could see that the properties had been well-planned and finished to a very high standard. As a result, our son has shortlisted this site for his potential move.
Having recently visited several developments in the Bedford area, this one stands out due to is location and the quality of the properties that are available. The staff within the Sales Office on the day that we visited were, in our view, outstanding and a credit to Mulberry Homes.

10 maja 2025
Opinia niezależna
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Odpowiedź od Mulberry Homes

Dear Tim,

Thank you so much for your wonderful 5-star review!

I will pass your lovely feedback onto Jo and Kelly!

We really appreciate you taking the time to share your experience.

If there’s anything more we can do to assist you, please don’t hesitate to reach out.

Best Wishes
Stacey
Head of Customer Experience

Oceniono na 5 z 5

Ravensden Park

I visited Ravensden Park this weekend to view a 4 bedroom property, the sales ladies Kelly and Jo were so friendly and helpful, nothing was too much trouble and the showrooms are lovely! What a beautiful development, I will certainly be in touch when I decide to put my home on the market!

24 maja 2025
Opinia niezależna
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Odpowiedź od Mulberry Homes

Dear Christina,

Thank you so much for your wonderful 5-star review!

I will pass your lovely feedback onto Jo and Kelly!

We really appreciate you taking the time to share your experience.

If there’s anything more we can do to assist you, please don’t hesitate to reach out.

Best Wishes
Stacey
Head of Customer Experience

Oceniono na 5 z 5

Ravensden Park Sales Team

My partner and I have had the pleasure of dealing with Jo and Kelly at Ravensden Park. They totally put us at ease and immediately made us feel welcome. Super friendly faces that can’t do enough to help! Will be recommending this development to anyone looking for houses in the Bedford area following such a positive experience with them.

24 maja 2025
Opinia niezależna
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Odpowiedź od Mulberry Homes

Dear Consumer,

Thank you so much for your wonderful 5-star review!

I will pass your lovely feedback onto Jo and Kelly!

We really appreciate you taking the time to share your experience.

If there’s anything more we can do to assist you, please don’t hesitate to reach out.

Best Wishes
Stacey
Head of Customer Experience

Oceniono na 5 z 5

I moved into my new home in Kelvedon…

I moved into my new home in Kelvedon Rise this week. From the start everyone was wonderful and in particular Francesca who was nothing but professional, but with that human touch. She understood the stress involved in buying a new home, but took the lead and offered reassurance and support from start to finish. Anita, Sam and Ash have also been so helpful with nothing being too much trouble. When I arrived at the house I was met by a beautiful ribbon on the door and a host of goodies inside. Such a lovely welcoming touch. The house is beautiful and had fulfilled all my dreams. Thankyou everyone xx

23 maja 2025
Opinia niezależna
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Odpowiedź od Mulberry Homes

Dear Melanie,

Thank you so much for your wonderful 5-star review!

I will pass your lovely feedback onto Anita, Sam, Francesca and Ash!

We really appreciate you taking the time to share your experience.

If there’s anything more we can do to assist you, please don’t hesitate to reach out.

Best Wishes
Stacey
Head of Customer Experience

Oceniono na 5 z 5

We recently brought our family dream…

We recently brought our family dream home at Mulberry Homes Kelvedon Rise, it was such a smooth process from viewing the property to completing. Stress free, especially as we moved into the property when our baby was only 2 months old, Francesca from Mulberry Homes was so friendly, helpful and clear communication, we couldn’t be happier with our new home 🏠 all thanks to Francesca! xx

15 listopada 2024
Opinia niezależna
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Odpowiedź od Mulberry Homes

Dear Jemma,

Thank you so much for your wonderful 5-star review!

I will pass your lovely feedback onto Francesca!

We really appreciate you taking the time to share your experience.

If there’s anything more we can do to assist you, please don’t hesitate to reach out.

Best Wishes
Stacey
Head of Customer Experience

Oceniono na 5 z 5

High quality homes

Mum moved into her new property in Middleton Cheney at the beginning of April and I have been impressed by the help and care she received from Mulberry Homes, in particular Matt James and Steve Kelly. Seemingly nothing has been too much trouble and they have gone above and beyond to ensure that mum is settled and comfortable.

23 maja 2025
Opinia niezależna
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Odpowiedź od Mulberry Homes

Dear Tom,

Thank you so much for your wonderful 5-star review!

I will pass your lovely feedback onto Matt and Steve!

We really appreciate you taking the time to share your experience.

If there’s anything more we can do to assist you, please don’t hesitate to reach out.

Best Wishes
Stacey
Head of Customer Experience

Oceniono na 5 z 5

Exceptional Service from Jo and Kelly…

Exceptional Service from Jo and Kelly at Ravensden Park!
We recently had the pleasure of touring the new build homes and the entire development at Ravensden Park, and we cannot speak highly enough of Jo and Kelly. From the moment we arrived, they made us feel welcome and truly took the time to listen to our needs and preferences. Their knowledge of the properties and the development itself was second to none, and they patiently walked us through everything, from the available options to the future plans for the area.

What stood out the most was how personable and approachable they both were. They didn’t rush us and were genuinely interested in making sure we had all the information we needed to make an informed decision. They even took the time to answer all of our questions in detail, and their enthusiasm about the project was contagious.

The Ravensden Park development is impressive — beautifully designed homes in a fantastic location, with plenty of potential. Jo and Kelly really made the experience enjoyable, and we’re excited to see how the development progresses.

A huge thank you to the entire sales team for their outstanding customer service. Keep up the great work.

Highly recommend visiting Ravensden Park if you're in the market for a new home!

22 maja 2025
Opinia niezależna
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Odpowiedź od Mulberry Homes

Dear Aradhana,

Thank you so much for your wonderful 5-star review!

I will pass your lovely feedback onto Jo and Kelly!

We really appreciate you taking the time to share your experience.

If there’s anything more we can do to assist you, please don’t hesitate to reach out.

Best Wishes
Stacey
Head of Customer Experience

Oceniono na 5 z 5

Jo & Kelly from Ravensden park

Jo & Kelly from Ravensden park have been fantastic I am currently looking for my first home after going through a Divorce and they have made the whole experience less daunting with their lovely, kind professional manner. I am still in the early days of the process but hope to secure my new home soon.

10 maja 2025
Opinia niezależna
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Odpowiedź od Mulberry Homes

Dear Debbie,

Thank you so much for your wonderful 5-star review!

I will pass your lovely feedback onto Jo and Kelly!

We really appreciate you taking the time to share your experience.

If there’s anything more we can do to assist you, please don’t hesitate to reach out.

Best Wishes
Stacey
Head of Customer Experience

Oceniono na 4 z 5

Francesca at the Kelvedon Rise…

Francesca at the Kelvedon Rise development has been fantastic throughout the process from reservation to exchange, always updating me quickly with any queries.

22 maja 2025
Opinia niezależna
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Odpowiedź od Mulberry Homes

Dear Ewan,

Thank you so much for your wonderful 5-star review!

I will pass your lovely feedback onto Francesca!

We really appreciate you taking the time to share your experience.

If there’s anything more we can do to assist you, please don’t hesitate to reach out.

Best Wishes
Stacey
Head of Customer Experience

Oceniono na 5 z 5

Kelvedon Rise

We are currently in the process of buying a property at Kelvedon Rise.
Everybody at Mulberry has been really helpful and friendly along the way and particularly Francesca at Kelvedon Rise itself. Francesca is always on hand to answer questions, extremely helpful and has kept us up to date with everything throughout the process so far.

22 maja 2025
Opinia niezależna
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Odpowiedź od Mulberry Homes

Dear Mark,

Thank you so much for your wonderful 5-star review!

I will pass your lovely feedback onto Francesca!

We really appreciate you taking the time to share your experience.

If there’s anything more we can do to assist you, please don’t hesitate to reach out.

Best Wishes
Stacey
Head of Customer Experience

Oceniono na 5 z 5

Great, knowledgeable and very helpful workman. Thanks Gavin

Just had our shower sealant replaced by Gavin and he was absolutely brilliant!
Did such a good job and did something I had never heard of before. He filled the bath half way with water before applying the sealant. I asked why and he said so it weighs the bath down, so the sealant doesn't lift. This is a sign of a good workman.
He even went above and beyond and helped me put a new battery in the fire alarm, as it was beeping.
Such a nice guy.

22 maja 2025
Opinia niezależna
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Odpowiedź od Mulberry Homes

Dear Debbie,

Thank you so much for your wonderful 5-star review!

I will pass your lovely feedback onto Gavin!

We really appreciate you taking the time to share your experience.

If there’s anything more we can do to assist you, please don’t hesitate to reach out.

Best Wishes
Stacey
Head of Customer Experience

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