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Mulberry Homes Recenzje 

432
•
Wynik TrustScore: 4.5 na 5

4,3

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Visited Mulberry showroom at Badwell Ash and looked around the type of house we were after ably and enthusiasticly guided by Johnathan. Been to other show houses different companies, Mulberry homes d... Zobacz więcej

Oceniono na 5 z 5

We found an our beautiful house with mulberry homes after lots of stress and being let down by another developer. From the beginning Paddy & Jodie went above and beyond to help us and make our journe... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Absolutely fantastic. Mulberry Homes couldn’t have done more to support us through the buying process. Jonathan at the Badwell Ash site went over and above to guide us through the whole process. Afte... Zobacz więcej

Reakcja na opinię

Oceniono na 4 z 5

We have recently purchased a Mulberry House in Essex. We were guided through the process of buying a new build by Jodie from initial contact to completion day (even swapped a non working day to be... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

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  3. Firma konstrukcyjna

Napisane przez firmę

From carefully chosen locations and thoughtfully selected materials to our architecture and interior specifications, every detail is considered with care. We create distinctive developments that are designed to create a true sense of community where people can live, grow and thrive. Every Mulberry Home is thoughtfully designed, expertly built and finished to the highest standards of craftsmanship and quality.

Enjoy a 2-year warranty with Mulberry Homes.

Your Mulberry Home is protected with our 2-year warranty, giving you added peace of mind from day one.

Your Mulberry Home is protected with our 2-year warranty, giving you added peace of mind from day one.
Every Mulberry Home comes with a 2-year customer care warranty, giving you added peace of mind from the day you move in. If you experience any issues during this time, our friendly and dedicated Customer Care team is on hand to help, ensuring any issues are resolved promptly and professionally.

Dane kontaktowe

5% Deposit Contribution On Select Homes

5% Deposit Contribution On Selected Homes This September

4,3

Doskonała

Wynik TrustScore: 4.5 na 5

432 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Zaprasza klientów do wystawiania recenzji

Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje

Odpowiada na 56% z negatywnych recenzji

Zwykle odpowiada w ciągu 2 tygodni

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,3

Wszystkie recenzje

(432)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 85

Napisz recenzję
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Oceniono na 5 z 5

Jo and Kelly at ravensden

Had a really lovely first visit to Ravensden Park, Kelly and Jo were both fantastic — friendly, approachable, and really knowledgeable about the development.

They made the whole experience feel relaxed and enjoyable, taking the time to listen to what I was looking for and offering helpful advice without any pressure. It’s clear they care about what they do and want to help people find the right home.

A really positive first impression of both the development and the team behind it — thank you both!

19 czerwca 2025
Opinia niezależna
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Odpowiedź od Mulberry Homes

Good afternoon Katie,

Thank you so much for your great 5* star review!

We're delighted to hear how impressed you’ve been with Jo and Kelly.

I will be sure to share your great feedback with them!

If you need any further help please do let us know

Best wishes
Stacey
Head of Mulberry Experience

Oceniono na 5 z 5

5* review

Massive thanks to Paddy on sales for her assistance throughout & Chris for his ongoing support with the build

31 marca 2025
Opinia niezależna
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Odpowiedź od Mulberry Homes

Good afternoon Patrick,

Thank you so much for your great 5* star review!

We're delighted to hear how impressed you’ve been with Paddy and Chris.

I will be sure to share your great feedback with them!

if you need any further help please do let us know

Best wishes
Stacey
Head of Mulberry Experience

Oceniono na 5 z 5

Plot 31 Launtonmews

One again, Sean completed the remedial works in our en-suite ,showed what should have happened during construction of the shower stall. He also fixed an issue with the shower trap ( unknown prior to these works) and explained what had happened and how he had rectified this issue.
Many companies have stopped “ rewarding employees “ largely due to tax implications for benefits in kind.Sean I believe is a real credit to your organisation and I would seriously consider an award of some sort…even if it were only and additional day off ad hoc.I used to do this in my previous company, for people who went that little bit extra

17 czerwca 2025
Opinia niezależna
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Odpowiedź od Mulberry Homes

Good afternoon Graham,

Thank you so much for your great 5* star review!

We're delighted to hear how impressed you’ve been with Sean.

I will be sure to share your great feedback with them!

if you need any further help please do let us know

Best wishes
Stacey
Head of Mulberry Experience

Oceniono na 5 z 5

Excellent experience buying our first Mulberry home

Rabia was amazing from start to finish with supporting us buying our first home. She made the whole process feel easy and could not do enough to help us. From reservation to completion only took us 4 weeks which proves just how efficient and professional the team working for us was. I would 100% recommend buying a mulberry home based on our experience. Thanks again for making such a big life experience feel easy and enjoyable.

26 czerwca 2025
Opinia niezależna
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Odpowiedź od Mulberry Homes

Good afternoon Lauren,

Thank you so much for your great 5* star review!

We're delighted to hear how impressed you’ve been with Rabia.

I will be sure to share your great feedback with them!

if you need any further help please do let us know

Best wishes
Stacey
Head of Mulberry Experience

Oceniono na 5 z 5

Lutterworth

Lutterworth. Both Rabia and Steve have been nothing but helpful over the course of my move. Promises have been kept and care taken to deal with any issues arising.

26 czerwca 2025
Opinia niezależna
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Odpowiedź od Mulberry Homes

Good afternoon Customer,

Thank you so much for your great 5* star review!

We're delighted to hear how impressed you’ve been with Steve and Rabia.

I will be sure to share your great feedback with them!

if you need any further help please do let us know

Best wishes
Stacey
Head of Mulberry Experience

Oceniono na 4 z 5

House purchase Lutterworth

I am in the process of purchasing a property at Kingsbury park Lutterworth and just wanted to say how much I have appreciated the professionalism and support of Rabia, the agent and Steve site manager.
They are knowledgeable and have answered my queries and always coming back to me if they did not readily have an answer.
I have every confidence that the completion and move will go well.

26 czerwca 2025
Opinia niezależna
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Odpowiedź od Mulberry Homes

Good afternoon Katrina,

Thank you so much for your great 4* star review!

We're delighted to hear how impressed you’ve been with Steve and Rabia.

I will be sure to share your great feedback with them!

if you need any further help please do let us know

Best wishes
Stacey
Head of Mulberry Experience

Oceniono na 5 z 5

Great Sales Team

I recently had the pleasure of visiting Mulberry Homes, Ravensden Park, Kelly and Jo in the Sales Team were so professional, any question I had was answered without hesitation making house hunting a pleasure, I would highly recommend a visit if you are looking for a property.

21 czerwca 2025
Opinia niezależna
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Odpowiedź od Mulberry Homes

Good afternoon Darren,

Thank you so much for your wonderful 5* review!

We're delighted to hear how impressed you’ve been with Jo and Kelly.

I will be sure to share your great feedback with them!

if you need any further help please do let us know

Best wishes
Stacey
Head of Mulberry Experience

Oceniono na 5 z 5

Happy

I just wanted to say how lovely the site manager, Matt James, was—along with his team, Steve Kelly and Kevin (unfortunately, I didn’t catch Kevin’s surname). They’re a fantastic team and truly went above and beyond. Mulberry Homes is an outstanding company, and I’m confident I’ll be very happy in my new home.

7 czerwca 2025
Opinia niezależna
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Odpowiedź od Mulberry Homes

Good afternoon Barbs,

Thank you so much for your wonderful review!

We're delighted to hear how impressed you’ve been with Matt, Steve and Kevin.

I will be sure to share your great feedback with them!

if you need any further help please do let us know

Best wishes
Stacey
Head of Mulberry Experience

Oceniono na 5 z 5

My experience with Mulberry Homes at…

My experience with Mulberry Homes at Felsted Gate has been amazing, I’ve had two aborted sales and Paddy has been such a great support through out the last few months. I cant wait to come and live in Felsted and be part of such a great development. I come and see Paddy and Chris each week to give them updates and I find Paddy so helpful and is such an asset to Mulberry Homes. She is professional and nothing is too much trouble. Well done Paddy.

22 czerwca 2025
Opinia niezależna
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Odpowiedź od Mulberry Homes

Good afternoon Liz,

Thank you so much for your wonderful review!

We're delighted to hear how impressed you’ve been with Paddy and Chris!

I will be sure to share your great feedback with them!

if you need any further help please do let us know

Best wishes
Stacey
Head of Mulberry Experience

Oceniono na 5 z 5

FELSTED GATE

FELSTED GATE

Wow we couldn’t recommend the staff at the FELSTED GATE site anymore!

Paddy in sales is charasmatic, bubbly, professional, and overall has done an amazing job for us from start to soon finish on our new home - she has gone over and above to make us feel amazing throughout the whole process which can be stressful at time & keep us in the loop at all times - she has catered to all our needs and think she is a huge addition to the mulberry team!

Chris the site manager is welcoming, honest , professional and highly informative and clearly extremely good at his job - he again has gone over and above to make us feel like we are top priority as buyers and has listened to all our questions and has been througher throughout - we 100% bought this property due to Chris, Jason and paddy being so welcoming and helpful on site!

These bespoke homes are stunning and we cannot wait to move our family into our new family home on this beautiful small development!

Outstanding service from mulberry homes we couldn’t have asked for more from all of this team especially all of those names above!

Kimberley & Ryan

22 czerwca 2025
Opinia niezależna
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Odpowiedź od Mulberry Homes

Good afternoon Kimberley,

Thank you so much for your wonderful review!

We're delighted to hear how impressed you’ve been with Chris, Jason and Paddy!

I will be sure to share your great feedback with them!

if you need any further help please do let us know

Best wishes
Stacey
Head of Mulberry Experience

Oceniono na 5 z 5

Felsted Gate…very happy so far!

Incredibly impressed with Felsted Gate and the friendly, professional and knowledgeable support from Paddy. The site manager Chris has also been very helpful. We’re looking forward to proceeding with our purchase.

22 czerwca 2025
Opinia niezależna
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Odpowiedź od Mulberry Homes

Good afternoon Lorna,

Thank you so much for your wonderful review!

We're delighted to hear how impressed you’ve been with Chris and Paddy!

I will be sure to share your great feedback with them!

if you need any further help please do let us know

Best wishes
Stacey
Head of Mulberry Experience

Oceniono na 5 z 5

I had an appointment with Jo and Kelly…

I had an appointment with Jo and Kelly at Ravensden Park Mulberry, and they were absolutely brilliant! Both were professional, knowledgeable, and made the entire experience stress-free. Their friendly approach and expertise in guiding me through the new build options were exceptional. I’d highly recommend them to anyone considering a new home at Ravensden Park!

20 czerwca 2025
Opinia niezależna
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Odpowiedź od Mulberry Homes

Good afternoon Vaidotas,

Thank you so much for your wonderful 5* review!

We're delighted to hear how impressed you’ve been with Jo and Kelly.

I will be sure to share your great feedback with them!

if you need any further help please do let us know

Best wishes
Stacey
Head of Mulberry Experience

Oceniono na 5 z 5

Always informative and pleasant

Having lived in our previous home for 26 years we always thought it might be stressful to deal with estate agents and sales people. That was till we visited the Mulberry Homes site at Braintree which is where we met Caroline in the marketing office and Matt the site manager. They were the most informative and professional people we had to deal with. Any questions we asked were responded to promptly and we never felt we were being pushed into agreeing to anything we were not happy with. Their calm assurances ensured that what could have been a very stressful move into a comparative walk in the park. All that remains to be said is a big thank you to Caroline and Matt who make a great team.

2 maja 2025
Opinia niezależna
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Odpowiedź od Mulberry Homes

Good afternoon Valerie,

Thank you so much for your wonderful review!

We're delighted to hear how impressed you’ve been with Matt and Caroline.

I will be sure to share your great feedback with them!

if you need any further help please do let us know

Best wishes
Stacey
Head of Mulberry Experience

Oceniono na 5 z 5

We’ve had a fantastic experience with…

We’ve had a fantastic experience with Jo and Kelly at the Ravensden Park site while buying our new home. Both have been incredibly helpful, responsive, and genuinely supportive throughout the whole process. Their attention to detail and friendly approach have made what could be a stressful time feel smooth and enjoyable. Highly recommend their customer service to anyone considering a move to Ravensden Park!

20 czerwca 2025
Opinia niezależna
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Odpowiedź od Mulberry Homes

Good afternoon Aran,

Thank you so much for your wonderful review!

We're delighted to hear how impressed you’ve been with Jo and Kelly.

I will be sure to share your great feedback with them!

if you need any further help please do let us know

Best wishes
Stacey
Head of Mulberry Experience

Oceniono na 1 z 5

Mulberry after service what’s that?

Mulberry after service, what’s that?
I’m on the Houlton site, and to be honest this morning just sums up Mulberry.
So not only have I found out from the Management Company that Mulberry failed to pass on any details to them from over a year ago (so I have issues with my mortgage) but also the back fence of my property has just partially been taken down without warning! So not even a courtesy call! Which is standard with them.
They have also used different colour slats on the fence now so it’s a patch work fence! Disgusting.
It seems if you stand up to them and highlight issues the worse they treat you. Family company…..far from it.
Just hope nothing goes wrong with your home.

Added comments…..25/6/25 Had a visit from site Managers on the previous Friday afternoon who agreed the patchwork fence wasn’t great and they would get the Site Manager to get in touch. Heard nothing! The response was then posted from Mulberry below. I called them and they called back to say nothing would be done about the unsightly fence panels or the fact a wedge of wood is helping to hold the fence up my side! So now we go back down the escalation route. Last time we did this because I was unable to secure my garden it took 3 months for them to resolve, let’s see! See what I mean about “after service” it’s all about profit.

20 czerwca 2025
Opinia niezależna
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Odpowiedź od Mulberry Homes

Good afternoon Sharon,

Thank you for leaving your feedback. I'm sorry we have upset you, this was not our intention.

I did try to call you on Friday and left a message for you to give me a call back.

If you would like to get in touch further please email me on customercare@mulberryhomes.co.uk

Best wishes
Stacey
Head of Customer Experience.

Oceniono na 5 z 5

Ravensden Park - Bedford

Jo and Kelly at Ravensden Park have been supportive and proactive in helping us navigate the house purchase process. A key point to call out is the great communication and genuine willingness to help from them both.

19 czerwca 2025
Opinia niezależna
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Odpowiedź od Mulberry Homes

Good afternoon Ms Frizzel,

Thank you so much for your wonderful review!

We're delighted to hear how impressed you’ve been with Jo and Kelly.

I will be sure to share your great feedback with them!

if you need any further help please do let us know

Best wishes
Stacey
Head of Mulberry Experience

Oceniono na 5 z 5

Mulberry Homes - Vardeep and Simi

Our experience with Mulberry was smooth sailing. From viewing the property, to keys being handed over, there were very few hiccups.
Karen and Faye at the Houlton sales office are very helpful and went above and beyond to provide great customer service.
Mulberry were very supportive and prompt when dealing with our snagging issues having called out a snagging surveyor. Our concerns were dealt with speed and efficiently and the team worked around our schedules to make sure we were satisfied.
George Tebbatt, our site manager, is a great asset to the company! George went the extra mile with constant communication, updates, and chasing if required to make sure all tasks were completed turned round in good time. He made multiple visits to make sure which jobs had been completed and which were remaining, which made us feel at ease.
We were never made to feel as if we were asking for too much, and there was always a good understanding every time we communicated with George.
We really appreciate all the hard work Mulberry put in to helping us buy our first home and made it a great experience for us, thank you.

11 czerwca 2025
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Odpowiedź od Mulberry Homes

Good afternoon RJ,

Thank you so much for your wonderful review!

We're delighted to hear how impressed you’ve been with Karen, Faye, and George.

I will be sure to share your great feedback with them!

If you need any further help please do let us know

Best wishes
Stacey
Head of Mulberry Experience

Oceniono na 5 z 5

Simply faultless. Highly recommended!

As first-time buyers, Karen and Faye were absolutely faultless and have continued to be a pleasure throughout the process. Having now been in our home for a month, George, Alfie, and Mark have been fantastic at promptly addressing any snagging issues.

The finish of the home is superb — much better than other developers we've seen. Mulberry Homes don’t charge for extras like others do and truly offer a white-glove service from start to finish.

13 czerwca 2025
Opinia niezależna
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Odpowiedź od Mulberry Homes

Good afternoon RJ,

Thank you so much for your wonderful review!

We're delighted to hear how impressed you’ve been with Karen, Faye, George, Alfie and Mark.

I will be sure to share your great feedback with them!

if you need any further help please do let us know

Best wishes
Stacey
Head of Mulberry Experience

Oceniono na 5 z 5

I recently moved into my new build home…

I recently moved into my new build home in Houlton, and couldn't be happier. I have been really pleased with the quality and finish of everything

As a first time buyer, Karen and Faye have been really friendly, super informative, helpful and supportive throughout the entire process.

Additionally, George, Alfie and the site team have been accommodating when resolving any snagging issues - addressing them swiftly, with minimal impact to me and no question or query has been large.

- I couldn't recommend Mulberry Homes or them more highly.

6 czerwca 2025
Opinia niezależna
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Odpowiedź od Mulberry Homes

Good afternoon Victoria,

Thank you so much for your lovely 5* review!

We're delighted to hear how happy you are in your new home!

I will be sure to share your great feedback Karen and Faye!

if you need any further help please do let us know

Best wishes
Stacey
Head of Mulberry Experience

Oceniono na 5 z 5

Purchase of a New Build Home at Middleton Meadows, Middleton Cheney

Everything from the welcome from Elizabeth and her guiding us through the purchase, the attention and advice given to us from the site managers, Steven Kelly and Matthew James and help with queries and problem solving from Arthur at Head office.

13 czerwca 2025
Opinia niezależna
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Odpowiedź od Mulberry Homes

Good afternoon Bernard,

Thank you so much for your wonderful review!

We're delighted to hear how impressed you’ve been with Middleton Cheney and especially with Matt, Steve and Arthur.

I will be sure to share your great feedback with them!

if you need any further help please do let us know

Best wishes
Stacey
Head of Mulberry Experience

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