MRG Chippenham Recenzje 

197
Wynik TrustScore: 4 na 5

3,8

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 1 z 5

BEWARE!! This garage failed to refund a £250 (fully refundable) deposit when I withdrew from a car purchase after they reluctantly disclosed details of damage they had earlier withheld. On a car it... Zobacz więcej

Oceniono na 5 z 5

My second visit to the Ford dealership, first for service in my Fiesta, this time for my MOT. On both occasions all the staff were super friendly and efficient. This time i waited for the car snd cou... Zobacz więcej

Oceniono na 5 z 5

Sold my two Puma STs via motorway. MRG bought them both. Easy straight forward from start to finish. Outstanding financed cleared before cars were started up and any extra cash transferred straight to... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I contacted MRG & the lovely Juan replied & started me on my road to a new used car. He assisted me in the showroom & talked me through the process, he reassured me when needed as I’d not bought from... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Salon samochodowy

O MRG Chippenham

Napisane przez firmę

At MRG Chippenham on Bath Road, we offer a prime stock of quality used and nearly new vehicles from leading manufacturers including Ford, Volvo, Volkswagen, Mercedes, BMW, Audi, & so much more.

Our authorised Ford & Volvo aftersales departments provide top quality care to all makes and models, for servicing, repairs, MOTs and parts.

Based in the heart of Wiltshire, the local towns of Calne, Corsham, Devizes, Marlborough and Melksham, Trowbridge are all within 30 minutes drive time

Every member of our staff is fully trained to be a specialist in their discipline, with manufacturer-trained technicians delivering first-class aftersales care, and our sales team offering a friendly, warm welcome. For an outstanding experience, visit our friendly experts at our MRG Chippenham dealership today

We are part of Chippenham Motor Company, and our sister dealership on Bumpers Farm, Chippenham, represents leading manufacturers including SEAT, Peugeot and Kia.


Dane kontaktowe

3,8

Dobra

Wynik TrustScore: 4 na 5

197 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 16% z negatywnych recenzji

Zwykle udzielenie odpowiedzi zajmuje ponad miesiąc

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

3,8

Wszystkie recenzje

(197)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 17

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

First Class Service + Communication

I recently sold my Stunning Mustang Shadow Edition to Darran Mc Dade at MRG Ford.

I had the car for three years and it had a super low 3,500 miles on it, it was like new and had been cosseted in my ownership, including the annual servicing despite the car rarely being driven.

Darran offered me a great price and dealt with the sale of my car directly, communication was excellent, when it came to settling my finance and paying me out my retained equity the money arrived within minutes of them accepting the car.

First class service from this dealership and Darran.
Thank you.

8 lipca 2021
Opinia niezależna
Oceniono na 5 z 5

Excellent customer service

Sold my XC60 to the Volvo group here. Dealt with D McDade throughout the process. He was polite, professional & informative throughout the whole process. 100% would recommend

22 czerwca 2021
Opinia niezależna
Logo MRG Chippenham

Odpowiedź od MRG Chippenham

Thank you for this lovely feedback Derek. We will pass this back to the team and hope to see you again soon.

Oceniono na 5 z 5

Great Experience

Traded in my current Ford to these guys, very smooth service from start to finish and great communication from Darran all the way.

11 czerwca 2021
Opinia niezależna
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Odpowiedź od MRG Chippenham

Thank you for this great review David. We hope to see you again soon.

Oceniono na 4 z 5

Went for test drive, bought a car

Went for test drive. Salesman not too push & negotiated a great deal on demonstrator. Saved thousand on at I was considering in Essex.
Hopefully after sales & service will be as good. Covid secure environment

9 czerwca 2021
Opinia niezależna
Logo MRG Chippenham

Odpowiedź od MRG Chippenham

Thank you for this lovely review, Colin!

Oceniono na 1 z 5

Avoid this Main Stealer

We took our Kuga here to confirm that we had a noisy auxiliary (fan belt) tensioner. They rang us and said yes it could be the tensioner but it could be the alternator. They said it would be £380 to replace just the tensioner and belt and if it needed an alternator that would be an extra £800 and the could get the bits in from Form in Bristol the next day. We said ok we will pick the car up and bring it back later. This appeared a very high price for just a simple belt and tensioner. When we collected the car we were charged £132 for just looking at the belt. This sounded a complete rip off but we paid it. Last week we enquired about the quote that they had given to see exactly what we would get for £380 but the service agent said the price to replace the tensioner and belt was only £142 and a very easy job to do. The £380 quoted must have been for Cambelt change. Something we never asked for and had done the year before. I went to see these rip off merchants today to ask if they had made some sort of error charging us £132 to confirm it needed a tensioner and belt. The first service agent was from their Volvo dept and he seemed baffled by the extortionate charge . Then the Ford agent came out and said the £132 was their standard diagnostic charge. These people are obviously desperate for your money and will rip you off. The parts for this belt change cost a mere £70. This is the worst main dealer I have ever experienced in my life and I will now publicise this extortionate rip off garage where ever possible on the Internet. Well done MRG. Another customer you ripped off who will now tell everyone how crap you are...... I am not the only one, many in the area say the same thing about you. And if you want Ford Parts go to Ford Trust First Parts Bristol on South Liberty Lane, where this garage buys them from, and save yourself some money. I expect they will come back with some BS excuse but I wouldn't go near them with a barge pole ever again. .... update. I got the job done at another garage for £65 and the loosers at MRG didnt like my post about them. Tuff ! I tell everyone about them now

21 maja 2021
Opinia niezależna
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Odpowiedź od MRG Chippenham

Hello Mr Valentine, we are really sorry you have not been happy with the service. We are aware of a situation similar to this but unfortunately the customers details and the details you have provided here do not match so we are unable to confirm whether we are able to respond accurately. Our team have tried contacting the customer we believe this could be but to no avail. We would appreciate it if you could get in touch on customercare@cmcmail.co.uk so we can look into this further.
Regardless of this, the diagnostic charge is set by Ford and was included in the price of £380, therefore the job itself would not have been £380. As a main dealer are bound by manufacturer set pricing for all manufacturer approved jobs but that comes with added benefits of main dealer quality work completed by Ford Technicians and Ford approved parts and warranty. Again, we are happy to investigate further if you would like to get in touch with us.

Oceniono na 5 z 5

Highly recommended

Had my transit van serviced and mot’d, very helpful and pleasant staff. Will definitely recommend this dealership 5 stars

8 maja 2021
Opinia niezależna
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Odpowiedź od MRG Chippenham

Thank you for your lovely review, Richard. We hope to see you again in the future!

Oceniono na 5 z 5

Excellent customer service

Just had my car serviced and MOT at this dealership. Superb service from all the team. I'd recommend this dealership to everyone. Staff are very polite and this is simply the best dealership in the area.

21 stycznia 2021
Opinia niezależna
Logo MRG Chippenham

Odpowiedź od MRG Chippenham

Thank you for this great review Danil. We are so pleased to hear you were happy with the service and hope to see you again

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