Mowers Online Recenzje 

The Strimmerhead was a great Price and it turned up 48 hours later top marks for for value for money and for speedy delivery.
Would definitely use them again

Not used as yet. Very pleased with the product and delivery. Thank you.

the part i needed came promptly and on time

Product identification & service was the best. Only issues was you don’t deliver to Northern Ireland, I had to deliver to Blackpool & have my brother repost to my address .

Customer service guided me through returning incorrect part delivery. However still awaiting conformation of returned item delivery (post office tracking shoes delivery 2 days ago ).

Fast efficient service quality part , no dramas.

I ordered an ego 42 cm self propelled lawnmower and some accessories for it on a Sunday. I received the delivery on the Tuesday after, so 3 days. I’d picked this retailer through which magazine, and other reviews were positive, but got nervous after I’d placed the order and then saw numerous very poor reviews here.
The accessories arrived by fedex but no mower and I contacted mowers direct support by email ( replies come from Cheltenham mowers who must be associated?) and got almost immediate support. Turned out FedEx split it into two deliveries for that day so there wasn’t a problem really. The poor reviews had made me apprehensive for it transpires no reason.
Based on my (only one but expensive purchase!) I’d say my experience was close to excellent.

Delighted with quality of the equipment and with a three year guarentee it was a no brainer not to purchase and additionally supplied by a competant and prfofessional company.

Easy to order, delivered wothin 48 hours

Really dreadful Company, do not use! Ordered a sack trolley that was delivered without the necessary parts required to keep the wheels fixed to the frame, also the handles didn't have hand guards as advertised online. Tried several times to call but always an issue and they 'can't hear you'! Still awaiting parts required, that was a week ago. Very poor Customer Service, will never use again. Product faulty.

an excellent company which will be my top priority when ordering another product. It arrived promptly.

Product delivered quickly with good information on when it was going to arrive. Not use the item yet but well packaged.

Super quick service will definitely be using again

Good service good price and prompt delivery. Thanks

Oh dear - I should have looked here first.

I ordered a couple of bottles of petrol additive on 24th May then heard nothing. After chasing it up several times with no result I got them to cancel the order. They told me twice that I had been refunded (once while I was on the phone) but I got nothing.

7 weeks later and I'm still trying to get a refund. They told me some c*ck and bull story about Paypal not releasing their funds for refunds and asked me to get my bank to apply pressure, even though I'd paid them by Visa (read into that what you will).

Please don't buy from them, I'm lucky I'm only chasing £20 odd.

Like many others, I wish I had read the reviews before purchasing. I bought an Ego hedge trimmer from mowers-online.co.uk, which arrived around 10 days later. However, after unpacking it and using it for a short period (less than 15 minutes) I found that it was simply too heavy to use safely or comfortably. I am a reasonably fit middle aged man, but I found the trimmer excessively heavy.
I emailed mowers-online immediately to ask about returning the product and received an automated acknowledgement saying they would be in touch. The email also provided a link to a helpdesk ticket, but when clicked this would not allow me to access the portal, so was useless.
After several days with no response, I sent a follow up email, to which I also did not receive any response. I sent a further follow up email a couple of days later, with again no response received or contact made.
It has now been a week since my initial email and I have still had no response. Based on my experience, the lack of customer service response seems consistent with many of the other reviews on this site.

DO NOT PURCHASE FROM THIS COMPANY - They are very unprofessional. I purchased an Electric Grass Trimmer of £47.99 on the 9th June 26, left it about a week to see if it turned up it didn’t so tried to contact them by phone which it would not connect you so all you can do is email them. After sending another email asking where my order was I got a reply saying that my order has now been cancelled due to stock being incorrect and they will refund my money. I am still waiting for the refund since the 22nd June 26. We have sent untold emails for which they are not replying to.
THEY ARE SCAMMERS SO BE WARNED IF YOU DON’T WANT TO LOSE YOUR MONEY.

Beware of scammers. Don't buy anything because they said they were scammed, but they still tell the unsuspecting customer that you are buying from a real company. Don't trust them, they are lying. They only want your money, but don't expect anything from them after that. I bought a Mountfield lawn tractor in January this year and it broke down after the first use. It is still under warranty but they made me pay for the repair. They are lying, they said they were scammed, but they are still scamming the customer out of money. They haven't answered the phone or emails for months. I paid over £3000 for it and they sold me a very poor quality product that is unusable. The only thing worse than the machine is the customer service. I think it is no longer legal what this gang is doing.

Poor communication (no order confirmation, slow to respond to chasing email) and item out of stock despite saying in stock on website when ordering. After chasing 3 times over a week, they tell me it is out of stock. Should have read the other reviews, they tell you everything you need to know. Fortunately I was only ordering a relatively low-priced part, rather than spending a lot of money.