Ordered a replacement mower carburettor. It work for one start before priming failed. No response after initial complaint email acknowledged. Do not deal with this company; if anything goes wrong it’s... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I had to chase up my order as it was slow being shipped. After chase up, communication was good and order arrived within a few days as stated. I would use them again.
Needed a blade boss for a mountfield mower and was given a different part number than the one listed so I rung them to confirm it was the correct part. They double checked and confirmed it was the... Zobacz więcej
Reasonable price including delivery. Well packaged (Overkill if I'm being honest) I've ordered lawnmower blades before from other suppliers and they've been shipped in padded envelopes which were to... Zobacz więcej
Informacje dotyczące firmy
O Mowers Online
Napisane przez firmę
Trusted Garden Machinery Specialists Since 2000
Mowers-Online is one of the UK’s established online garden machinery retailers. Since launching in 2000, we have helped thousands of homeowners, professional gardeners and grounds-care specialists find the right equipment for the job.
A Wide Range of Quality Garden Machinery
We offer an extensive selection of lawn mowers, ride-on mowers, chainsaws, hedge trimmers, strimmers, leaf blowers, robotic mowers and other outdoor power equipment from leading manufacturers.
Whether you are maintaining a small garden, a large property or a professional landscape, our aim is to provide reliable machinery at competitive prices.
Expert, Practical Advice
Choosing the right garden machinery can be confusing. Our experienced team understands the products we sell and can provide clear, practical advice based on your garden, workload and budget.
We are here to help before, during and after your purchase, from comparing different machines to answering setup, maintenance and troubleshooting questions.
Free UK Mainland Delivery
We offer free delivery on our products to most UK mainland addresses, making it easier and more affordable to order quality garden machinery online.
Our website provides a secure and straightforward ordering process, with delivery updates supplied wherever possible.
Support That Continues After Your Purchase
Our relationship with customers does not end when an order is delivered. We can help with spare parts, accessories, warranty queries, servicing advice and ongoing product support.
We work closely with manufacturers and suppliers to resolve issues as quickly and fairly as possible.
Why Choose Mowers-Online?
Customers choose Mowers-Online for our extensive product range, competitive pricing, knowledgeable advice and commitment to dependable customer service.
We understand that garden machinery is an important purchase. Our goal is simple: to help you choose the right machine, deliver it efficiently and provide the support you need to keep it working at its best.
Dane kontaktowe
C5 North Road, Bridgend Industrial Estate, CF31 3TP, Bridgend, Zjednoczone Królestwo
- 0330 030 0005
- sales@mowers-online.co.uk
- www.mowers-online.co.uk
3,9
Dobra
386 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 6% z negatywnych recenzji
Zwykle odpowiada w ciągu 2 tygodni
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Odpowiedź od Mowers Online
Hi,
Thank you very much for your five-star review.
We really appreciate you taking the time to share your feedback and are delighted to hear that you were happy with your order and the service you received.
Thank you again for choosing Mowers Online, and we hope to be of assistance again in the future.
Kind regards
The Mowers-Online Team
Very good-quick service .I ordered my…
Very good-quick service .I ordered my parts one morning and received them the next day.could not for anything better
19 sierpnia 2026
Odpowiedź od Mowers Online
Hi,
Thank you very much for your five-star review.
We really appreciate you taking the time to share your feedback and are delighted to hear that you were happy with your order and the service you received.
Thank you again for choosing Mowers Online, and we hope to be of assistance again in the future.
Kind regards
The Mowers-Online Team
Absolutely brilliant!
Absolutely brilliant! Arrived in no time. Will definitely use again. Well done!
26 sierpnia 2026
Odpowiedź od Mowers Online
Hi,
Thank you very much for your five-star review.
We really appreciate you taking the time to share your feedback and are delighted to hear that you were happy with your order and the service you received.
Thank you again for choosing Mowers Online, and we hope to be of assistance again in the future.
Kind regards
The Mowers-Online Team
Quality product at reasonable price
Quality product at reasonable price. Prompt delivery.
24 sierpnia 2026
Odpowiedź od Mowers Online
Hi,
Thank you very much for your five-star review.
We really appreciate you taking the time to share your feedback and are delighted to hear that you were happy with your order and the service you received.
Thank you again for choosing Mowers Online, and we hope to be of assistance again in the future.
Kind regards
The Mowers-Online Team
Let down by carrier
Item despatched promptly & was exactly as described. The disappointment was in the carrier - Fedex just left the package at the foot of the drive, it was only by chance that I happened to find it.
21 sierpnia 2026
Odpowiedź od Mowers Online
Hi,
Thank you for your review and for your kind comments about our service and the product.
We’re very sorry, however, to hear that FedEx left your parcel at the foot of the drive. That is certainly not the standard of delivery we would expect from one of our carrier partners, particularly where a parcel could easily have been missed or left unsecured.
We will raise your feedback with FedEx, as parcels should be left in a safe and appropriate location or handed to the recipient wherever possible.
We’re pleased that the item itself arrived promptly and was exactly as described, and thank you again for bringing the delivery issue to our attention.
Kind regards
The Mowers-Online Team
Straight forward ordering system.
Straight forward ordering system.
Promt delivery and kept informed of purchase progress
25 sierpnia 2026
Odpowiedź od Mowers Online
Hi,
Thank you very much for your five-star review.
We really appreciate you taking the time to share your feedback and are delighted to hear that you were happy with your order and the service you received.
Thank you again for choosing Mowers Online, and we hope to be of assistance again in the future.
Kind regards
The Mowers-Online Team
Odpowiedź od Mowers Online
Hi,
Thank you very much for your five-star review.
We really appreciate you taking the time to share your feedback and are delighted to hear that you were happy with your order and the service you received.
Thank you again for choosing Mowers Online, and we hope to be of assistance again in the future.
Kind regards
The Mowers-Online Team
Very quick service
Very quick service, ordered at the weekend and the mower arrived on Tuesday. Emails kept me in touch with the order status. Very pleased.
24 sierpnia 2026
Odpowiedź od Mowers Online
Hi,
Thank you very much for your five-star review.
We really appreciate you taking the time to share your feedback and are delighted to hear that you were happy with your order and the service you received.
Thank you again for choosing Mowers Online, and we hope to be of assistance again in the future.
Kind regards
The Mowers-Online Team
Prompt and efficient process of order…
Prompt and efficient process of order and good price
24 sierpnia 2026
Odpowiedź od Mowers Online
Hi,
Thank you very much for your five-star review.
We really appreciate you taking the time to share your feedback and are delighted to hear that you were happy with your order and the service you received.
Thank you again for choosing Mowers Online, and we hope to be of assistance again in the future.
Kind regards
The Mowers-Online Team
Royal Mail delivered on time
Royal Mail delivered on time. Mowers on line were very helpful replying to my questions.
Battery now charged and the lawn mown. Thank you.
20 sierpnia 2026
Odpowiedź od Mowers Online
Hi,
Thank you very much for your five-star review.
We really appreciate you taking the time to share your feedback and are delighted to hear that you were happy with your order and the service you received.
Thank you again for choosing Mowers Online, and we hope to be of assistance again in the future.
Kind regards
The Mowers-Online Team
Good prices and delivery as expected
Good prices and delivery as expected. I've got loads of ego power tools now and they have been great. Over 6 years since buying the mower and strimmer.
14 sierpnia 2026
Odpowiedź od Mowers Online
Hi,
Thank you very much for your five-star review.
We really appreciate you taking the time to share your feedback and are delighted to hear that you were happy with your order and the service you received.
Thank you again for choosing Mowers Online, and we hope to be of assistance again in the future.
Kind regards
The Mowers-Online Team
Easy online service good price and…
Easy online service good price and quick delivery
20 sierpnia 2026
Odpowiedź od Mowers Online
Hi,
Thank you very much for your five-star review.
We really appreciate you taking the time to share your feedback and are delighted to hear that you were happy with your order and the service you received.
Thank you again for choosing Mowers Online, and we hope to be of assistance again in the future.
Kind regards
The Mowers-Online Team
Prompt dispatch and arrived on time
Prompt dispatch and arrived on time. Item was well packaged and once received was up and running in no time.
19 sierpnia 2026
Odpowiedź od Mowers Online
Hi,
Thank you very much for your five-star review.
We really appreciate you taking the time to share your feedback and are delighted to hear that you were happy with your order and the service you received.
Thank you again for choosing Mowers Online, and we hope to be of assistance again in the future.
Kind regards
The Mowers-Online Team
we still have not received our order…
we still have not received our order from a week ago
17 sierpnia 2026
Odpowiedź od Mowers Online
Hi,
We are sorry that you experienced a delay receiving your order.
The order was dispatched from us as expected, but unfortunately the delivery address provided when the order was placed did not include the property name. FedEx were therefore unable to complete the delivery successfully.
As soon as we became aware of the issue, we contacted you for your full address and got FedEx to deliver the parcel to you.
Kind regards
The Mowers Online Team
Sent item back tracked
...I see mower has added an update. I have never heard of this hapenning before. The bank sre investigating and I do still hope to receive a full refund. Sent item back tracked, unused. It arrived 18th, this is 21st. Not heard from them yet. Happy to update and change stars when it is resolved......Update is I have been told it is all being processed and issued. As soon as that comes though I can update and change the review. Update: ...Still awaiting a refund...They keep telling me it is coming....
18 sierpnia 2026
Opinia niezależna
Odpowiedź od Mowers Online
Hi,
Thank you for your update. We’re sorry that the refund has taken longer than expected.
For clarity, the grass trimmer was returned because a mains-powered model had been ordered when a battery-powered model was required. We received the unused item back and approved a full refund.
We then attempted to refund the payment back to the original card. Unfortunately, the refund could not be completed because the card had been flagged by the issuing bank/payment system in connection with a potential fraud issue. This prevented the refund from being processed in the normal way and was outside our control.
We appreciate how frustrating this must have been, particularly after you had already returned the item, and we have been working to resolve the payment issue so that the refund can be completed.
We are sorry again for the delay, but we would like to reassure anyone reading this review that the return itself was accepted promptly and the delay has arisen from the banking/payment process rather than from any refusal on our part to issue the refund.
Kind regards
The Mowers-Online Team
Odpowiedź od Mowers Online
Hi,
Thank you very much for your five-star review.
We really appreciate you taking the time to share your feedback and are delighted to hear that you were happy with your order and the service you received.
Thank you again for choosing Mowers Online, and we hope to be of assistance again in the future.
Kind regards
The Mowers-Online Team
AAA SERVICE
11 sierpnia 2026
Odpowiedź od Mowers Online
Hi,
Thank you very much for your five-star review.
We really appreciate you taking the time to share your feedback and are delighted to hear that you were happy with your order and the service you received.
Thank you again for choosing Mowers Online, and we hope to be of assistance again in the future.
Kind regards
The Mowers-Online Team
Odpowiedź od Mowers Online
Hi,
Thank you very much for your five-star review.
We really appreciate you taking the time to share your feedback and are delighted to hear that you were happy with your order and the service you received.
Thank you again for choosing Mowers Online, and we hope to be of assistance again in the future.
Kind regards
The Mowers-Online Team
Rather a relaxed attitude to delivery
Slow delivery and arrived in a battered state but fortunately the product was unscathed!
10 sierpnia 2026
Odpowiedź od Mowers Online
Hi,
Thank you for your feedback.
We’re sorry that your order took longer than expected to arrive and that the outer packaging was damaged in transit.
We’re pleased to hear that the product itself arrived safely and was completely unscathed.
We’ll continue to raise issues like this with our delivery partners, as parcels should arrive promptly and in a condition that reflects the care taken when they leave our warehouse.
Thank you again for your order.
Kind regards
The Mowers-Online Team
Very good service and delivery
Very good service and delivery. Very pleased with the item I bought. No problems and recommended.
3 sierpnia 2026
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.