Ordered a replacement mower carburettor. It work for one start before priming failed. No response after initial complaint email acknowledged. Do not deal with this company; if anything goes wrong it’s... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I had to chase up my order as it was slow being shipped. After chase up, communication was good and order arrived within a few days as stated. I would use them again.
Needed a blade boss for a mountfield mower and was given a different part number than the one listed so I rung them to confirm it was the correct part. They double checked and confirmed it was the... Zobacz więcej
Reasonable price including delivery. Well packaged (Overkill if I'm being honest) I've ordered lawnmower blades before from other suppliers and they've been shipped in padded envelopes which were to... Zobacz więcej
Informacje dotyczące firmy
O Mowers Online
Napisane przez firmę
Trusted Garden Machinery Specialists Since 2000
Mowers-Online is one of the UK’s established online garden machinery retailers. Since launching in 2000, we have helped thousands of homeowners, professional gardeners and grounds-care specialists find the right equipment for the job.
A Wide Range of Quality Garden Machinery
We offer an extensive selection of lawn mowers, ride-on mowers, chainsaws, hedge trimmers, strimmers, leaf blowers, robotic mowers and other outdoor power equipment from leading manufacturers.
Whether you are maintaining a small garden, a large property or a professional landscape, our aim is to provide reliable machinery at competitive prices.
Expert, Practical Advice
Choosing the right garden machinery can be confusing. Our experienced team understands the products we sell and can provide clear, practical advice based on your garden, workload and budget.
We are here to help before, during and after your purchase, from comparing different machines to answering setup, maintenance and troubleshooting questions.
Free UK Mainland Delivery
We offer free delivery on our products to most UK mainland addresses, making it easier and more affordable to order quality garden machinery online.
Our website provides a secure and straightforward ordering process, with delivery updates supplied wherever possible.
Support That Continues After Your Purchase
Our relationship with customers does not end when an order is delivered. We can help with spare parts, accessories, warranty queries, servicing advice and ongoing product support.
We work closely with manufacturers and suppliers to resolve issues as quickly and fairly as possible.
Why Choose Mowers-Online?
Customers choose Mowers-Online for our extensive product range, competitive pricing, knowledgeable advice and commitment to dependable customer service.
We understand that garden machinery is an important purchase. Our goal is simple: to help you choose the right machine, deliver it efficiently and provide the support you need to keep it working at its best.
Dane kontaktowe
C5 North Road, Bridgend Industrial Estate, CF31 3TP, Bridgend, Zjednoczone Królestwo
- 0330 030 0005
- sales@mowers-online.co.uk
- www.mowers-online.co.uk
4,0
Dobra
385 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 6% z negatywnych recenzji
Zwykle odpowiada w ciągu 2 tygodni
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
I ordered it from you because you had…
I ordered it from you because you had stock and delivery 3 to 5 days
Needed it to use this weekend and its not turned up .
I know delivery is sort of out of your hands but choosing a reliable carrier is in your hands
Ken Harwood
10 września 2026
Odpowiedź od Mowers Online
Hi Ken,
Thank you for your feedback, and I’m sorry that your delivery did not arrive within the promised timeframe.
Your order was despatched by us on Thursday using DPD’s premium next-day-before-12 service, so it should have been delivered by midday on Friday. Unfortunately, DPD failed to make the delivery as scheduled, despite the parcel having left us on time and on the correct service.
As soon as we became aware of the problem, I personally escalated the matter with DPD, including contacting one of their directors directly to ensure that the delivery was prioritised. The parcel was subsequently delivered at approximately 8am on Monday morning.
We completely understand the frustration caused when a time-sensitive delivery does not arrive when expected, particularly when a premium delivery service has been used. While the original delay was outside our direct control, we nevertheless took responsibility for chasing DPD and escalating the issue at the highest level available to us to get the parcel delivered as quickly as possible.
Please accept our apologies again for the inconvenience caused by DPD’s failure to deliver on Friday.
Kind regards
Steve
The Mowers-Online Team
Delivery issues
You sent to an incomplete address so Royal Mail Parcelforce could not deliver.
Parcelforce were a nightmare and I could not get a redelivery.
In fairness whilst you were a bit slow you did respond and offered a refund . So thank you for that.
27 sierpnia 2026
Odpowiedź od Mowers Online
Hi Andy,
Thank you for updating your review and for acknowledging that we responded and offered a refund.
We would just like to clarify one point for anyone reading the review. The delivery address used by us was the address provided when the order was placed. Unfortunately, the house name was not included in the original order details, which meant Parcelforce did not have the complete address required to make the delivery.
We appreciate that the subsequent attempts to arrange redelivery were frustrating, and we are sorry that the matter took longer than either of us would have liked to resolve.
Once the issue was brought to our attention, we worked with you to try to resolve it and ultimately offered a refund.
Thank you again for updating your review.
Kind regards
The Mowers Online Team
Great company Easy to order from this company
Easy to order from this company. Kept informed and delivered within 2days of order
Excellent service
8 września 2026
Odpowiedź od Mowers Online
Hi,
Thank you very much for your five-star review.
We really appreciate you taking the time to share your feedback and are delighted to hear that you were happy with your order and the service you received.
Thank you again for choosing Mowers Online, and we hope to be of assistance again in the future.
Kind regards
The Mowers-Online Team
Very clear website.value for money
Very clear website.value for money. Delivery excellent.
7 września 2026
Odpowiedź od Mowers Online
Hi,
Thank you very much for your five-star review.
We really appreciate you taking the time to share your feedback and are delighted to hear that you were happy with your order and the service you received.
Thank you again for choosing Mowers Online, and we hope to be of assistance again in the future.
Kind regards
The Mowers-Online Team
Odpowiedź od Mowers Online
Hi,
Thank you very much for your five-star review.
We really appreciate you taking the time to share your feedback and are delighted to hear that you were happy with your order and the service you received.
Thank you again for choosing Mowers Online, and we hope to be of assistance again in the future.
Kind regards
The Mowers-Online Team
Odpowiedź od Mowers Online
Hi,
Thank you very much for your five-star review.
We really appreciate you taking the time to share your feedback and are delighted to hear that you were happy with your order and the service you received.
Thank you again for choosing Mowers Online, and we hope to be of assistance again in the future.
Kind regards
The Mowers-Online Team
A great company to deal with
A great company to deal with. Ordering the product was straightforward and it was delivered within 3 days. I was really impressed.
4 września 2026
Odpowiedź od Mowers Online
Hi,
Thank you very much for your five-star review.
We really appreciate you taking the time to share your feedback and are delighted to hear that you were happy with your order and the service you received.
Thank you again for choosing Mowers Online, and we hope to be of assistance again in the future.
Kind regards
The Mowers-Online Team
Item was priced well and arrived very…
Item was priced well and arrived very quickly. Communication also excellent
20 sierpnia 2026
Odpowiedź od Mowers Online
Hi,
Thank you very much for your five-star review.
We really appreciate you taking the time to share your feedback and are delighted to hear that you were happy with your order and the service you received.
Thank you again for choosing Mowers Online, and we hope to be of assistance again in the future.
Kind regards
The Mowers-Online Team
Odpowiedź od Mowers Online
Hi,
Thank you very much for your five-star review.
We really appreciate you taking the time to share your feedback and are delighted to hear that you were happy with your order and the service you received.
Thank you again for choosing Mowers Online, and we hope to be of assistance again in the future.
Kind regards
The Mowers-Online Team
Odpowiedź od Mowers Online
Hi,
Thank you very much for your five-star review.
We really appreciate you taking the time to share your feedback and are delighted to hear that you were happy with your order and the service you received.
Thank you again for choosing Mowers Online, and we hope to be of assistance again in the future.
Kind regards
The Mowers-Online Team
Odpowiedź od Mowers Online
Hi,
Thank you very much for your five-star review.
We really appreciate you taking the time to share your feedback and are delighted to hear that you were happy with your order and the service you received.
Thank you again for choosing Mowers Online, and we hope to be of assistance again in the future.
Kind regards
The Mowers-Online Team
Easy website and very prompt delivery
Easy website and very prompt delivery. Both much appreciated
2 września 2026
Odpowiedź od Mowers Online
Hi,
Thank you very much for your five-star review.
We really appreciate you taking the time to share your feedback and are delighted to hear that you were happy with your order and the service you received.
Thank you again for choosing Mowers Online, and we hope to be of assistance again in the future.
Kind regards
The Mowers-Online Team
Odpowiedź od Mowers Online
Hi,
Thank you very much for your five-star review.
We really appreciate you taking the time to share your feedback and are delighted to hear that you were happy with your order and the service you received.
Thank you again for choosing Mowers Online, and we hope to be of assistance again in the future.
Kind regards
The Mowers-Online Team
Good price and fast delivery of my…
Good price and fast delivery of my cobra fuel tank
1 września 2026
Odpowiedź od Mowers Online
Hi,
Thank you very much for your five-star review.
We really appreciate you taking the time to share your feedback and are delighted to hear that you were happy with your order and the service you received.
Thank you again for choosing Mowers Online, and we hope to be of assistance again in the future.
Kind regards
The Mowers-Online Team
Cobra S40C scarifier
Ordered a Cobra S40C scarifier. Easy to order, and prompt delivery. Very pleased with the service, and machine.
21 sierpnia 2026
Odpowiedź od Mowers Online
Hi,
Thank you very much for your five-star review.
We really appreciate you taking the time to share your feedback and are delighted to hear that you were happy with your order and the service you received.
Thank you again for choosing Mowers Online, and we hope to be of assistance again in the future.
Kind regards
The Mowers-Online Team
The quickness of getting the item
The quickness of getting the item , very good service 👍
24 sierpnia 2026
Odpowiedź od Mowers Online
Hi,
Thank you very much for your five-star review.
We really appreciate you taking the time to share your feedback and are delighted to hear that you were happy with your order and the service you received.
Thank you again for choosing Mowers Online, and we hope to be of assistance again in the future.
Kind regards
The Mowers-Online Team
Odpowiedź od Mowers Online
Hi,
Thank you very much for your five-star review.
We really appreciate you taking the time to share your feedback and are delighted to hear that you were happy with your order and the service you received.
Thank you again for choosing Mowers Online, and we hope to be of assistance again in the future.
Kind regards
The Mowers-Online Team
Odpowiedź od Mowers Online
Hi,
Thank you very much for your five-star review.
We really appreciate you taking the time to share your feedback and are delighted to hear that you were happy with your order and the service you received.
Thank you again for choosing Mowers Online, and we hope to be of assistance again in the future.
Kind regards
The Mowers-Online Team
Odpowiedź od Mowers Online
Hi,
Thank you very much for your five-star review.
We really appreciate you taking the time to share your feedback and are delighted to hear that you were happy with your order and the service you received.
Thank you again for choosing Mowers Online, and we hope to be of assistance again in the future.
Kind regards
The Mowers-Online Team
Odpowiedź od Mowers Online
Hi,
Thank you very much for your five-star review.
We really appreciate you taking the time to share your feedback and are delighted to hear that you were happy with your order and the service you received.
Thank you again for choosing Mowers Online, and we hope to be of assistance again in the future.
Kind regards
The Mowers-Online Team
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.