I've been using the Motocaddy App on several courses I've not played before and have found it to be indispensable. The clear, bright graphics are easy to read even in full sunshine and the accurate ya... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Had a problem with the GPS mount on my motocaddy trolley when it snapped at the base. Contacted customer services & Zena responded very quickly. Explained the problem & after proving date of purchase... Zobacz więcej
Took my M1 Trolley for service at Windmill Golf Academy, Bristol only to find out that the battery was t performing as it should so needed a replacement. Adrian Smith ( Manager ) at Windmill looked... Zobacz więcej
Reakcja na opinię
Ho acquistato un carrello motocaddy da golf online ma ho avuto problemi per la registrazione della garanzia seguendo le indicazioni fornite. Ho contattato il servizio clienti ed ho avuto un sollecito... Zobacz więcej
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Informacje dotyczące firmy
Napisane przez firmę
Motocaddy was founded with the goal of bringing the very best in build quality, style, reliability and affordability to the world of electric golf trolleys.
Motocaddy
Napisane przez firmę
- CLASS-LEADING CUSTOMER CARE
- We are proud to have a class-leading customer service team on-hand to ensure we deliver the best possible buying experience and after-sales support.
- BUILT TO ENHANCE
- As keen golfers ourselves, we understand that hundreds of thousands of golfers around the globe rely on and trust Motocaddy equipment to play the game they love. That’s why we’re passionate about producing an innovative and expansive product range that excels in performance, reliability, and affordability.
Dane kontaktowe
Unit 16 Stansted Distribution Centre, CM22 7DG, Great Hallingbury, Zjednoczone Królestwo
- +44 (0)1279 712370
- info@motocaddy.com
- www.motocaddy.com
4,6
Doskonała
7 tys. recenzji
Odpowiada na 92% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 48 godzin
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Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Called Motocaddy as the brake on my…
Called Motocaddy as the brake on my Cube trolley had malfunctioned. I was still within the 2 year warranty period. Matt asked me to email a video on 30/03/2026 and I’ve received my replacement trolley today (within 3 days).
Great communication and service from Motocaddy, in particular Matt.
30 marca 2026
Opinia niezależna
Odpowiedź od Motocaddy
Good morning Kiran, thank you so much for your kind feedback. We are delighted you are happy with your Motocaddy experience. I have passed this review on to Matt and the Motocaddy management team.
Kind regards
Customer Support Manager
Wonderful customer service!
Wonderful customer service from Bethany at Motocaddy. Responded quickly and sorted out my query in a way which went beyond my expectations.
31 marca 2026
Opinia niezależna
Odpowiedź od Motocaddy
Good afternoon , thank you so much for your kind feedback. We are delighted you are happy with your Motocaddy experience. I have passed this review on to Bethany and the Motocaddy management team.
Kind regards
Customer Support Manager
My expensive M3 GPS trolley's gps failure
My expensive M3 GPS trolley's gps handle failed. It is 3.5 years old, so out of warranty, but has not been used much and doesn't go out in the winter. To rectify the problem requires a completely new handle assembly at a cost of £260-£300. This is obviously a design fault, when you have to pay out a third of the original cost of the trolley when something goes wrong. Would I buy another Motocaddy - No
31 marca 2026
Opinia niezależna
Odpowiedź od Motocaddy
Good afternoon Peter, thank you for providing your details. I have forwarded your review on to our Technical Supervisor who will be in touch. Kind regards
Very prompt and professional response…
Very prompt and professional response from Bethany
31 marca 2026
Opinia niezależna
Odpowiedź od Motocaddy
Good afternoon Mark, thank you so much for your kind feedback. We are delighted you are happy with your Motocaddy experience. I have passed this review on to Bethany and the Motocaddy management team.
Kind regards
Customer Support Manager
Dealing with a fault on a MotoCaddy cart
My MotoCaddy trolley developed a problem with its brake pedal. The service I have received has been superb. My e-mails have been dealt with very quickly and all action has been undertaken quickly. Special thanks to Bethany Abery who has handled this issue throughout and has been brilliant. It has been so refreshing to have received such wonderful service
31 marca 2026
Opinia niezależna
Odpowiedź od Motocaddy
Good afternoon , thank you so much for your kind feedback. We are delighted you are happy with your Motocaddy experience. I have passed this review on to Bethany and the Motocaddy management team.
Kind regards
Customer Support Manager
Speedy and precise information and…
Speedy and precise information and assistance given.
Thank you again.
30 marca 2026
Opinia niezależna
Odpowiedź od Motocaddy
Good morning Robin, thank you so much for your kind feedback. We are delighted you are happy with your Motocaddy experience. I have passed this review on to Mollie Support the Motocaddy management team.
Kind regards
Customer Support Manager
Excellent
Great company to deal with. Excellent customer service from Mollie. Highly recommended.
24 marca 2026
Opinia niezależna
Odpowiedź od Motocaddy
Good morning Colin, thank you so much for your kind feedback. We are delighted you are happy with your Motocaddy experience. I have passed this review on to Mollie and the Motocaddy management team.
Kind regards
Customer Support Manager
Customer Service follow up
I placed a spares order and frustrating, I was sent an the incorrect part. I sent an email to Motocaddy explaing the issue and within a few hours of my email, Bethany from their customer service team had arrnaged to send me the correct part. That is very impressive customer service.
25 marca 2026
Opinia niezależna
Odpowiedź od Motocaddy
Good afternoon Simon, thank you so much for your kind feedback. We are delighted you are happy with your Motocaddy experience. I have passed this review on to Bethany and the Motocaddy management team.
Kind regards
Customer Support Manager
Really Positive Customer Experience
Contacted Motocaddy about new a charger as I could see they were out of stock online. Bethany Abery was more than helpful in sourcing me a charger as I explained I how I broke my own and Bethany got it sent asap. Great customer service & would highly recommend Motocaddy which i have used for years!
26 marca 2026
Opinia niezależna
Odpowiedź od Motocaddy
Good afternoon Harry, thank you so much for your kind feedback. We are delighted you are happy with your Motocaddy experience. I have passed this review on to Bethany and the Motocaddy management team.
Kind regards
Customer Support Manager
Outstanding customer service
Outstanding customer service, 2 year old cube trolley with need of a part not listed, Motocaddy supplied part and left a very happy customer who next trolley will definitely be a motocaddy!!
Thank you Motocaddy
24 marca 2026
Opinia niezależna
Odpowiedź od Motocaddy
Good morning Martin, thank you so much for your kind feedback. We are delighted you are happy with your Motocaddy experience. I have passed this review on to Mollie and the Motocaddy management team.
Kind regards
Customer Support Manager
Fantastic customer service.
I had a problem with a cart bag, one email to Motocaddy and it was dealt with. Issue was sorted, a new bag sent without quibble. Really first class service, would highly recommend for brilliant customer service.
23 marca 2026
Opinia niezależna
Odpowiedź od Motocaddy
Good morning, thank you so much for your kind feedback. We are delighted you are happy with your Motocaddy experience. I have passed this review on to Customer Support and the Motocaddy management team.
Kind regards
Customer Support Manager
Prompt and helpful response to my query
23 marca 2026
Opinia niezależna
Odpowiedź od Motocaddy
Good morning Martin, thank you so much for your kind feedback. We are delighted you are happy with your Motocaddy experience. I have passed this review on to Beth and the Motocaddy management team.
Kind regards
Customer Support Manager
Excellent Customer Service from Motocaddy
I bought a new Motocaddy trolley last month - which I must say I am very pleased with. Had an issue registering for my guarantees on line but I contacted Motocaddy and this was all sorted within a day - great service and many thanks to Bethany for her help.
23 marca 2026
Opinia niezależna
Odpowiedź od Motocaddy
Good morning Heather, thank you so much for your kind feedback. We are delighted you are happy with your Motocaddy experience. I have passed this review on to Beth and the Motocaddy management team.
Kind regards
Customer Support Manager
Ordered a P1 push trolley on-line…
Ordered a P1 push trolley on-line direct from Motocaddy, had a few initial problems accepting my address but 1 email to 'sales' sorted the glitch and all good. There was then a problem with the delivery (DHL) but again 'sales' sorted this out and arranged a convenient date when I could be available to receive delivery. Sometimes things don't go exactly to plan but if it is dealt with efficiently then all is good. Big thanks to Neve for the help - excellent service.
20 marca 2026
Opinia niezależna
Odpowiedź od Motocaddy
Good morning, Christopher, thank you so much for your kind feedback. We are delighted you are happy with your Motocaddy experience. I have passed this review on to Neve and the Motocaddy management team.
Kind regards
Customer Support Manager
Had an issue with updating GPS
Had an issue with updating GPS. Very quick reply and solution from Mathew.
18 marca 2026
Opinia niezależna
Odpowiedź od Motocaddy
Good afternoon Alex, thank you so much for your kind feedback. We are delighted you are happy with your Motocaddy experience. I have passed this review on to Matt and the Motocaddy management team.
Kind regards
Customer Support Manager
Brown buckle in Dri series carry bag
I had a broken buckle on my Dri series carry bag. I spoke with Sadie Newman in customer support, she was extremely helpful and I received the buckle and a spare in the post within two days. Excellent!
3 marca 2026
Opinia niezależna
Odpowiedź od Motocaddy
Good afternoon Richard , thank you so much for your kind feedback. We are delighted you are happy with your Motocaddy experience. I have passed this review on to Sadie and the Motocaddy management team.
Kind regards
Customer Support Manager
Great trolley
Great trolley - S1 DHC, had an issue registering warranty in which Bethany in customer services assisted me with and got it registered for me.
16 marca 2026
Opinia niezależna
Odpowiedź od Motocaddy
Good afternoon Nathan , thank you so much for your kind feedback. We are delighted you are happy with your Motocaddy experience. I have passed this review on to Bethany and the Motocaddy management team.
Kind regards
Customer Support Manager
An excellent service...
Some issues with the on-line registration web pages but with a quick email to Customer Services, all was resolved immediately with a manual product registration by a very professional lady.
16 marca 2026
Opinia niezależna
Odpowiedź od Motocaddy
Good afternoon Anthony , thank you so much for your kind feedback. We are delighted you are happy with your Motocaddy experience. I have passed this review on to Bethany and the Motocaddy management team.
Kind regards
Customer Support Manager
Sadie was so helpful
Sadie was so helpful. It’s a brand new model which meant filling in the warranty form proved tricky. Great to be able to talk to a human, let alone a great member of your team that really cared. Top marks Motocaddy 👍
12 marca 2026
Opinia niezależna
Odpowiedź od Motocaddy
Good afternoon Clive , thank you so much for your kind feedback. We are delighted you are happy with your Motocaddy experience. I have passed this review on to Sadie and the Motocaddy management team.
Kind regards
Customer Support Manager
Problem dealt with quickly and efficiently
I had a problem with my Hydroflex stand bag and contacted Bethany in customer support - she dealt with the problem quickly and efficiently - the sort of service that gives you confidence in buying from a brand again!
10 marca 2026
Opinia niezależna
Odpowiedź od Motocaddy
Good afternoon Peter, thank you so much for your kind feedback. We are delighted you are happy with your Motocaddy experience. I have passed this review on to Bethany and the Motocaddy management team.
Kind regards
Customer Support Manager
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.