Motor Angel Recenzje 

159
•
Wynik TrustScore: 2 na 5

1,9

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 1 z 5

Just terrible - if you buy a used car with warranty assist, motor angel or motor easy - it’s all part of the same scam - not interested in paying out if you need them. AVOID

Oceniono na 4 z 5

From my experience of dealing with many call centres - MOT Angel / Motor Easy have by far the best trained, capable and positive people I have spoken with. They understood my problem, acted upon it qu... Zobacz więcej

Oceniono na 1 z 5

Shocking company didn't stick within time frames. Steering rack went so no power steering which in policy booklet says covered for.. then they say after 4 days when suppose be 48 hours. They won't pay... Zobacz więcej

Oceniono na 1 z 5

I had a Diagnostic Test but despite trying to contact electronically through my account and asking for a call back 3 times, no response has been received. Today I telephoned and even the 2 options di... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Warsztat samochodowy

O Motor Angel

Napisane przez firmę

NEW BUSINESS FOR APPROVED WORKSHOPS 

10,000 workshops have passed our vetting process and now use our digital platform to accept new business and profitably manage all aspects of these jobs:

  • Bookings
  • Quotes
  • Jobsheets
  • Invoices
  • Customer CRM 
  • Digital service history

TRADING PLATFORM FOR AUTOMOTIVE FLEETS

Leading fleets use Motor Angel to book their drivers and customers into approved workshops for:

  • Servicing
  • MOT tests
  • Diangosis
  • Repairs

Motor Angel gives fleets total transparency on the costs and work details of all repairs and maintenance tasks as they happen in real time. Plus Motor Angel supports the digital solution with a UK call centre of engineers and customer service professionsals. 

Motor Angel provides indepth analytics and feedback from drivers and expert engineers who monitor the workshops on the work quality, profitabilty and efficency. 

 


Dane kontaktowe

1,9

Słaba

Wynik TrustScore: 2 na 5

159 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Nie odpowiedziano na negatywne recenzje

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

1,9

Wszystkie recenzje

(159)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 4

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

My corsa broke down on 09/01/2018

The ECU on my corsa has water ingress which is not covered by the warranty however due to the fact I have waited a long time for my car to be repaired a lovely lady called Lauren who has been dealing with my case and has always been polite, understanding and courteous has arranged for a brand new expensive ECU to be fitted to my car at no extra cost to myself so I have given 5 stars for that. I hope to see my corsa very soon now.
Thank you Lauren

11 lutego 2018
Opinia niezależna
Oceniono na 5 z 5

Exceptional!

Excellent really fantastic service, super happy! They went the extra mile to be helpful and sort out the problem. Would recommend in a heartbeat to anyone.

1 lutego 2018
Opinia niezależna
Oceniono na 3 z 5

It took 7 days to book my car in after …

It took 7 days to book my car in after I was told it would take 4, I had email confirmation of the date and then two days later I had another email with a changed booking date, no verbal confirmation. Booked into a non specialist garage. One fault was found, an electrical fault. I was told this part wasn't covered even though I have gold cover where electric are covered. So now the car is stuck in a non specialist garage not of my choice, not working and with no second opinion.

This issue has now been resolved so I have upgraded the rating to 3 stars.

7 listopada 2017
Opinia niezależna
Oceniono na 1 z 5

Rubbish! Shocking service.

Turned out to be useless in the end, a complete waste of money, parts that were apparently covered under warranty weren't..so a car bought and after 3 months un-useable, with a £5k repair bill I cant afford.

To be specific, the mechatronic began to fail. Then, the small washer connecting the driveshafts bolts went through the gearbox casing...so I'm left with a goosed auto with a hole in the gearbox.

The clutch was changed not long before I bought it, and they kept having me ring that company, but they aren't anything to do with me!!!

I have all the paperwork from the warranty and from the sale of the car, and the garages diagnosis. A friend who is a solicitor has been through everything and agrees they didn't cover the items as promised, so I will go down this route now. Shocking.

Motor angel - waste of money, typical warranty company that at the sniff of an expensive claim, they teflon shoulder to the next person and run a mile.

27 września 2017
Opinia niezależna
Oceniono na 5 z 5

Car Serviced

Excellent service from start to finish from motoreasy
First time using this company.
Very efficient, car collected and delivered back the same day I was also kept well informed by email and phone.
Amazing company made the whole process totally stress free!
I would highly recommend.

23 sierpnia 2017
Opinia niezależna
Oceniono na 4 z 5

From my experience of dealing with many …

From my experience of dealing with many call centres - MOT Angel / Motor Easy have by far the best trained, capable and positive people I have spoken with. They understood my problem, acted upon it quickly, no fuss or constant telephone calls, got the fault on my car fixed within two days. really exceptional levels of service.

8 sierpnia 2017
Opinia niezależna
Oceniono na 5 z 5

Very helpful so far

Raj was very helpful when he sold me the extended warranty and Dane, the nice South African was very helpful and efficient.

1 sierpnia 2017
Opinia niezależna
Oceniono na 4 z 5

Professional service- recommended

Professional service, well organised, quick and hussle free. Adam from customer service I was dealing with over the phone was very friendly and helpful, patient enough to explain full process of repair to me (woman knowing nothing about cars). In general positive feeling with the service and with the company.

30 czerwca 2017
Opinia niezależna
Oceniono na 5 z 5

Very professional

Very professional, personal experience! Top notch customer service. Will be recommending to everyone I know!

23 czerwca 2017
Opinia niezależna
Oceniono na 5 z 5

Initial contact with Vanessa to arrange …

Initial contact with Vanessa to arrange the warranty. ... excellent.
Contact with Dane Walters regarding health check booking and contact afterwards pursuing documentation. .... excellent service again! !!!!!

16 czerwca 2017
Opinia niezależna
Oceniono na 5 z 5

Easy to arrange repairs

Easy to arrange repairs, however, garage I was sent to was impossible to reach via public transport, luckily my step-dad was around to help.

15 czerwca 2017
Opinia niezależna
Oceniono na 5 z 5

Dane was extremely personal and …

Dane was extremely personal and supportive during and following our discussion. He had followed up on my query and updated me with a quick turn around. I'm pleasantly surprised with the level of customer service received today as I was anticipating an ongoing battle. Thanks, Dane!

14 czerwca 2017
Opinia niezależna

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

Dowiedz się więcej