More Than Foil Recenzje 

27
Wynik TrustScore: 4.5 na 5

4,5

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

The team at More Than Foil were amazing. They were very quick to send me out a proof and the product arrived before their expected delivery date and was really great quality. My wife absolutely love... Zobacz więcej

Oceniono na 5 z 5

Beautiful product of our new baby’s footprints. Very easy to use and capture the footprint using the magic wipe. Very quick processing and delivery after that. Original print was slightly damaged in t... Zobacz więcej

Oceniono na 2 z 5

My dog recently passed away so I thought it would be nice to get his paw and nose prints done with the dates and a little quote. I did ask them to use a specific paw print but when the proof cam... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

If you need a special memory for your child is the best idea . The artwork arrived safely and was such a nice and quick communication true the email . I highly recommended 🔝😊!

Informacje dotyczące firmy

  1. Sklep z podarunkami
  2. Obsługa ślubów

Napisane przez firmę

Hand-made personalised foil prints ✨ Small business based in Surrey 🇬🇧


Dane kontaktowe

4,5

Doskonała

Wynik TrustScore: 4.5 na 5

27 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 100% z negatywnych recenzji

Zwykle odpowiada w ciągu 1 tygodnia

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,5

Wszystkie recenzje

(27)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 23

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Amazing product and team

The team at More Than Foil were amazing. They were very quick to send me out a proof and the product arrived before their expected delivery date and was really great quality. My wife absolutely loved it.

8 września 2026
Opinia niezależna
Oceniono na 5 z 5

Brilliant and memorable product

Brilliant and memorable product. We wanted to capture our baby's hand and footprint without leaving a mess. This was the perfect solution and the way it was presented with the gold foil and wooden frame made this a real quality product. I would recommend this to anyone

21 sierpnia 2026
Opinia niezależna
Oceniono na 5 z 5

Beautiful product of our new baby’s…

Beautiful product of our new baby’s footprints. Very easy to use and capture the footprint using the magic wipe. Very quick processing and delivery after that. Original print was slightly damaged in the post, excellent service and a replacement was sent out very quickly. Highly recommend ☺️

24 sierpnia 2026
Opinia niezależna
Oceniono na 5 z 5

An amazing team and qualitative products

The More than Foil team have been super reactive, flexible and supportive all along the define and production process. A super personalized customer service and super qualitative products. Delivery on Time and very well packed. I recommend 100%

20 lipca 2026
Opinia niezależna
Oceniono na 5 z 5

Thank you so much

Thank you so much! We absolutely love it 🥹 was so nervous with what the outcome would be as it was a challenge getting the prints! But its flawless! Thank you again 🥹💗

18 sierpnia 2026
Opinia niezależna
Oceniono na 5 z 5

Excellent product and service

Excellent product. Very elegant looking, a lovely memory to frame. Very quick delivery also. The original print sent me in the post was slightly damaged, I sent an email with pictures and the print was produced again and sent out as a replacement the same week. Excellent service all around.

20 sierpnia 2026
Opinia niezależna
Oceniono na 5 z 5

Very personal and little bit different wedding gift

Purchased as a wedding gift and really pleased with item. Bought through Etsy and had a few questions to ask. They responded quickly and were so helpful and once l placed order sent me a proof to check l was happy to go ahead and then kept me well informed on postage progress. Arrived so well packed, very protected and arrived quickly. Frame and print are perfect, very good quality and so well done. I think it makes a perfect gift, very personal and a little bit different. I would definately recommend. Customer service was excellent, so helpful and really delighted with purchase. Thank you More Than Foil!

10 sierpnia 2026
Opinia niezależna
Oceniono na 2 z 5

Not what I ordered.

My dog recently passed away so I thought it would be nice to get his paw and nose prints done with the dates and a little quote. I did ask them to use a specific paw print but when the proof came through, it had been altered so I had to request it be done again.

However, when I’ve received the print, the quote is completely missing. I have checked my order and it was definitely on the order confirmation. I have emailed about them to question this but unfortunately I have had no response as of yet.

It’s unfortunate that I have had a negative experience as the actual print is nice, it’s just not what I ordered.

Edit - In response to the comment from Tom, I have since received an email back so you must have received my original email, I have had an amended proof through with the quote I asked for but it’s still incorrect as half the quote is missing :(

31 lipca 2026
Opinia niezależna
Logo More Than Foil

Odpowiedź od More Than Foil

Hi there,

Firstly, we're so sorry to hear about the loss of your dog. We know how meaningful these keepsakes are, and we're very sorry to hear that your experience wasn't what you expected.

We've checked our system, but unfortunately we haven't been able to find an email from you regarding this issue, and Trustpilot doesn't provide us with enough information to identify your order.

Could you please contact us again using the contact form on our website and mention that you're getting in touch following your Trustpilot review? If you could also include your order number or the email address used to place the order, we'll be happy to investigate everything for you.

If we've made a mistake, we'll of course do everything we can to put it right.

We look forward to hearing from you.

Tom from More Than Foil ✨

Edit - I believe we've found your order. We've now completed the amendment and will be reshipping your approved preview tomorrow. If you need anything else, don't hesitate to get in touch.

Oceniono na 5 z 5

The perfect souvenir

We absolutely adore the siblings print we had made. It’s really special to us while also looking very smart and decorative on our wall. Our older one loves comparing how her and her sister‘s hands and feet have grown since we took their prints. The customer service is stellar, too. The More Than Foil team was incredibly helpful, giving advice and providing another kit when it proved more difficult that expected to take a wriggly newborn‘s hand print. Delivery of the print kit, turnaround of the draft design and arrival of the final result were so quick as well! We couldn’t be happier with the result and have already gifted our friends a kit for the birth of their second child. Highly recommend!!

15 maja 2026
Opinia niezależna
Oceniono na 5 z 5

Really pleased with my experience

Really pleased with my experience. I incorrectly placed an order but forgot to add the frame. MTF quickly accommodated my additional request for the frame and quickly and efficiently responded to my emails. Very helpful team. Thank you

3 lipca 2026
Opinia niezależna
Oceniono na 5 z 5

Great service

Great service, very responsive on emails, was before Father’s Day so asked for an update and they were very helpful. My emails had gone into my junk with updates so should have checked there. The process was easy and professional and the result is beautiful and we are very pleased with it. Will use again for my dog! Thank you! Friends have seen and also asked for the company.

15 czerwca 2026
Opinia niezależna
Oceniono na 5 z 5

My wife's birthday surprise

From the moment I made my initial enquiry, the speed of their replies by emails, attention to detail and the speed of delivery here in Spain was first class (no pun intended)The product was immaculate and protected, boxed appropriately to protect from damage (marked fragile) I will certainly be looking to order again, and recommend them to my friends and family.

4 czerwca 2026
Opinia niezależna
Oceniono na 2 z 5

Error

Disappointed with my experience. The company sent me a link to approve the print before production, however when I opened the page it appeared to auto-approve without me confirming anything.

The prints are of lovely quality but unfortunately, one of the names was misspelled — an error made by the company, as I provided the correct spelling when placing the order.

Because the print was automatically marked as approved due to what appears to have been a website glitch, the company is refusing to offer either a replacement or a refund for the incorrect item. Instead, they have offered me a discounted rate to purchase the print again with the correct spelling.

As this was intended to be a gift, I’m now left with a print I cannot use due to the spelling error. I do not feel I should have to pay again for a mistake that was not mine.

19 maja 2026
Opinia niezależna
Logo More Than Foil

Odpowiedź od More Than Foil

Hi Megan, Thank you for your feedback. We completely understand your frustration in this situation. While the preview was marked as approved, we have reviewed the order carefully and can see that the spelling error was on our side. We are taking responsibility for this and will be arranging a corrected replacement for you free of charge. We truly appreciate you bringing this to our attention and giving us the opportunity to put it right. Kind regards Tom from More Than Foil ✨

Oceniono na 5 z 5

Beautiful items, 100% recommend

I'm so glad I found this company!
I created a beautiful baby footprint keepsake for my son and when I received my order today I was moved to tears. The whole process was so easy they shipped my kit out really quickly and I took the prints and sent back a photo. Within two days they sent me the artist proof to approve and then five days later I received my item. The quality is brilliant and I'm really happy with the price I paid. thank you so much more than foil, you've created something so special to me.

23 kwietnia 2026
Opinia niezależna

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