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moneyhelper.org.uk (incl. pensionwise.gov.uk) Recenzje 

312
Wynik TrustScore: 4.5 na 5

4,4

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

The staff is very patient, take time to gather, process my information and provide professional advises on relevant areas that I asked for and more. A follow-up summary was very useful for further act... Zobacz więcej

Oceniono na 1 z 5

Spoke to a rude, unhelpful and cold advisor when calling for advice about a complicated pension situation for which I could not find any advice on the Internet. Kept interrupting me whilst I was try... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

What a great service that is provided by pension wise/money helper. I had not a clue about my pension options but I spoke with a very knowledgeable gentleman who was very patient with me and understoo... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Very professional and at anytime. I didn’t understand anything. They would repeat it and try an easier way for me to understand. Covered everything I needed to know. Included Spam and internet safety... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Fundusz emerytalny
  2. Pośrednik finansowy
  3. Doradca finansowy
  4. Pozabankowe usługi finansowe
  5. Biuro emerytalne
  6. Towarzystwo emerytalne

O moneyhelper.org.uk (incl. pensionwise.gov.uk)

Napisane przez firmę

Making your money and pension choices clearer

MoneyHelper offers you clear money and pensions guidance that’s quick to find and easy to use. Our service is backed by government and provided through the Money and Pensions Service.

Whatever your circumstances, we’re on your side. Our website, helplines, webchat and email services can answer your questions in the way that suits you best.

MoneyHelper also provides Pension Wise, a free and impartial government service to help you understand the different ways you can take your pension pot with our one-hour appointments.

You can get an appointment if you have a UK-based defined contribution pension and are:

  • 50 or over
  • or under 50 and:
  • inherited someone else's pension, or
  • are retiring early due to poor health.

We can also help you:

  • deal with debt
  • reduce your spending and build up savings
  • navigate life events such as redundancy, relationship breakdown, retirement or bereavement
  • budget for bills or major purchases
  • learn about mortgages and renting
  • find out about extra benefits and entitlements
  • report financial scams or fraud.
 

How to find us

Online:

Phone


Dane kontaktowe

4,4

Doskonała

Wynik TrustScore: 4.5 na 5

312 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 96% z negatywnych recenzji

Zwykle odpowiada w ciągu 1 tygodnia

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,4

Wszystkie recenzje

(312)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 222

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Oceniono na 5 z 5

Great service, thank you.

Called off the cuff to cancel my PensionWise appointment due to a funeral. The information and professionalism of the guy I spoke with was awesome. He helped me to make my own
”informed” decisions. Great service, thank you.

5 lutego 2026
Opinia niezależna
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Odpowiedź od moneyhelper.org.uk (incl. pensionwise.gov.uk)

Hi
Thank you for leaving us a review
We’re pleased that you had a good experience with us.
Thank you

Oceniono na 1 z 5

Awful experience

Awful experience. Felt patronised and the guidance was absolutely useless. I asked to end the call after 10 minutes as I got a little bit upset. The advisor was awful and had no patience. Horrible experience.

10 lutego 2026
Opinia niezależna
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Odpowiedź od moneyhelper.org.uk (incl. pensionwise.gov.uk)

Hi
Thank you for leaving us a review
We’re sorry your experience with our service wasn’t what you expected. Please email us at contact@maps.org.uk so we can look into what’s happened.
Thank you

Oceniono na 5 z 5

Very helpfull and clear guidance

Very helpfull and clear guidance. Be ready with a list of questions and pad for note's to digest later. Time goes quickly.

13 lutego 2026
Opinia niezależna
Logo moneyhelper.org.uk (incl. pensionwise.gov.uk)

Odpowiedź od moneyhelper.org.uk (incl. pensionwise.gov.uk)

Hi
Thank you for leaving us a review
We’re pleased that you had a good experience with us.
Thank you

Oceniono na 5 z 5

First class service.

Made my appointment online which was really straightforward. Received reminders as the appointment approached and a list of info to get ready to make it easier for the advisor to help me, things like finding out what my state pension entitlement is and the current value of my personal/work pension pots. The call came right on time, used the password I gave them so i knew it was legitimate and not a scammer. The advisor works for the CAB and was friendly, polite and very knowledgeable. I explained my situation and then we went through my options, explaining my tax liability and I had all my questions answered. The call lasted an hour and I would absolutely recommend the service as it was first class.

12 lutego 2026
Opinia niezależna
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Odpowiedź od moneyhelper.org.uk (incl. pensionwise.gov.uk)

Hi
Thank you for leaving us a review
We’re pleased that you had a good experience with us.
Thank you

Oceniono na 5 z 5

Great advice and a lot of knowledge at their fingertips

I phoned money helper they took details asked what i needed information for we discussed this in detail and the advisor came back with all the information needed. The phone call was followed up by an email with links and or telephone numbers to contact the organisations needed whats not to like about that

6 lutego 2026
Opinia niezależna
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Odpowiedź od moneyhelper.org.uk (incl. pensionwise.gov.uk)

Hi
Thank you for leaving us a review
We’re pleased that you had a good experience with us.
Thank you

Oceniono na 1 z 5

They are unable to help.

Phoned as I had one question regarding finances. The person asked many questions then put me on hold while they spoke then ended the call. Tried to call back twice but both times the call was ended as soon as it was picked up. Unfortunately, it was a waste of time.

13 lutego 2026
Opinia niezależna
Logo moneyhelper.org.uk (incl. pensionwise.gov.uk)

Odpowiedź od moneyhelper.org.uk (incl. pensionwise.gov.uk)

Hi
Thank you for leaving us a review
We’re sorry your experience with our service wasn’t what you expected. Please email us at contact@maps.org.uk so we can look into what’s happened.
Thank you

Oceniono na 5 z 5

I had some pension and tax questions…

I had some pension and tax questions and struggled to get the clarity on the HMRC line (probably my fault). Came across Money Helper who after a short web-chat resolved my problems.

6 lutego 2026
Opinia niezależna
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Odpowiedź od moneyhelper.org.uk (incl. pensionwise.gov.uk)

Hi
Thank you for leaving us a review
We’re pleased that you had a good experience with us.
Thank you

Oceniono na 5 z 5

The advisor was very professional and…

The advisor was very professional and understanding of my limited financial knowledge with pensions, by the end of our conversation I knew how to proceed.

4 lutego 2026
Opinia niezależna
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Odpowiedź od moneyhelper.org.uk (incl. pensionwise.gov.uk)

Hi
Thank you for leaving us a review
We’re pleased that you had a good experience with us.
Thank you

Oceniono na 5 z 5

A worthwhile meeting

The information I received was useful to back up the documents I already had from my pension providers. Several points were mentioned that I had not previously thought about. The meeting is free and lasted about an hour - I would recommend anyone to take advantage of the service.

3 lutego 2026
Opinia niezależna
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Odpowiedź od moneyhelper.org.uk (incl. pensionwise.gov.uk)

Hi
Thank you for leaving us a review
We’re pleased that you had a good experience with us.
Thank you

Oceniono na 5 z 5

Pension Wise - Excellent Guidance

I received excellent, detailed pension information from a professional and knowledgeable advisor - along with a follow-up summarising our discussion in generic terms. Extremely helpful to say the least!

5 lutego 2026
Opinia niezależna
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Odpowiedź od moneyhelper.org.uk (incl. pensionwise.gov.uk)

Hi
Thank you for leaving us a review
We’re pleased that you had a good experience with us.
Thank you

Oceniono na 5 z 5

Great communication and advice from…

Great communication and advice from Connor. No problems with the advice and really helpful.

9 lutego 2026
Opinia niezależna
Logo moneyhelper.org.uk (incl. pensionwise.gov.uk)

Odpowiedź od moneyhelper.org.uk (incl. pensionwise.gov.uk)

Hi
Thank you for leaving us a review
We’re pleased that you had a good experience with us.
Thank you

Oceniono na 5 z 5

Good advice for overview of pension options

The adviser was well versed in pensions and it gave me an overview of all my pension options which is what I was after. The call was full of useful information on pension types and she explained each option well.

5 lutego 2026
Opinia niezależna
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Odpowiedź od moneyhelper.org.uk (incl. pensionwise.gov.uk)

Hi
Thank you for leaving us a review
We’re pleased that you had a good experience with us.
Thank you

Oceniono na 5 z 5

A friendly and professional service

A friendly and professional service. I feel much clearer how to proceed now with organising my pension and feel at liberty to get further advice from you. Thank you.

4 lutego 2026
Opinia niezależna
Logo moneyhelper.org.uk (incl. pensionwise.gov.uk)

Odpowiedź od moneyhelper.org.uk (incl. pensionwise.gov.uk)

Hi
Thank you for leaving us a review
We’re pleased that you had a good experience with us.
Thank you

Oceniono na 5 z 5

PENSION ADVICE

Great and knowledgeable information regarding my pension pot.
Advisor was very easy to talk to and knew some things I didn't. Really nice man.

5 lutego 2026
Opinia niezależna
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Odpowiedź od moneyhelper.org.uk (incl. pensionwise.gov.uk)

Hi
Thank you for leaving us a review
We’re pleased that you had a good experience with us.
Thank you

Oceniono na 5 z 5

A very helpful session to talk about my pension arrangements

The representative I met was on time, approachable, quick to understand what I was sharing, and clear in her explanations and her manner.

28 stycznia 2026
Opinia niezależna
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Odpowiedź od moneyhelper.org.uk (incl. pensionwise.gov.uk)

Hi
Thank you for leaving us a review
We’re pleased that you had a good experience with us.
Thank you

Oceniono na 5 z 5

Spoke to Jordan on WhatsApp after my…

Spoke to Jordan on WhatsApp after my bank said about the service,A service I've never used,really useful and very helpful.

6 lutego 2026
Opinia niezależna
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Odpowiedź od moneyhelper.org.uk (incl. pensionwise.gov.uk)

Hi
Thank you for leaving us a review
We’re pleased that you had a good experience with us.
Thank you

Oceniono na 5 z 5

Excellent Service

Got to speak to a very knowledgeable woman who answered my question. I hate using chat bots so it was great to speak to a person. Really appreciated free access too!

30 stycznia 2026
Opinia niezależna
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Odpowiedź od moneyhelper.org.uk (incl. pensionwise.gov.uk)

Hi
Thank you for leaving us a review
We’re pleased that you had a good experience with us.
Thank you

Oceniono na 5 z 5

My Pension Wise was helpful and…

My Pension Wise was helpful and informative. She showed empathy, and was good at checking my understanding and with answering my specific queries.

27 stycznia 2026
Opinia niezależna
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Odpowiedź od moneyhelper.org.uk (incl. pensionwise.gov.uk)

Hi
Thank you for leaving us a review
We’re pleased that you had a good experience with us.
Thank you

Oceniono na 5 z 5

Really helpful - free - advice. What’s not to like.

Really helpful. Contacted re Tax Relief on a pension payment. Explained clearly what issue was and how to go about resolving it.
When I asked Nest the exact same thing they just shrugged.

29 stycznia 2026
Opinia niezależna
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Odpowiedź od moneyhelper.org.uk (incl. pensionwise.gov.uk)

Hi
Thank you for leaving us a review
We’re pleased that you had a good experience with us.
Thank you

Oceniono na 5 z 5

Prompt and knowledgeable advice

Prompt and knowledgeable advice. Recommended !

23 grudnia 2025
Opinia niezależna
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Odpowiedź od moneyhelper.org.uk (incl. pensionwise.gov.uk)

Hi
Thank you for leaving us a review
We’re pleased that you had a good experience with us.
Thank you

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