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moneyhelper.org.uk (incl. pensionwise.gov.uk) Recenzje 

312
Wynik TrustScore: 4.5 na 5

4,4

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

The staff is very patient, take time to gather, process my information and provide professional advises on relevant areas that I asked for and more. A follow-up summary was very useful for further act... Zobacz więcej

Oceniono na 1 z 5

Spoke to a rude, unhelpful and cold advisor when calling for advice about a complicated pension situation for which I could not find any advice on the Internet. Kept interrupting me whilst I was try... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

What a great service that is provided by pension wise/money helper. I had not a clue about my pension options but I spoke with a very knowledgeable gentleman who was very patient with me and understoo... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Very professional and at anytime. I didn’t understand anything. They would repeat it and try an easier way for me to understand. Covered everything I needed to know. Included Spam and internet safety... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Fundusz emerytalny
  2. Pośrednik finansowy
  3. Doradca finansowy
  4. Pozabankowe usługi finansowe
  5. Biuro emerytalne
  6. Towarzystwo emerytalne

O moneyhelper.org.uk (incl. pensionwise.gov.uk)

Napisane przez firmę

Making your money and pension choices clearer

MoneyHelper offers you clear money and pensions guidance that’s quick to find and easy to use. Our service is backed by government and provided through the Money and Pensions Service.

Whatever your circumstances, we’re on your side. Our website, helplines, webchat and email services can answer your questions in the way that suits you best.

MoneyHelper also provides Pension Wise, a free and impartial government service to help you understand the different ways you can take your pension pot with our one-hour appointments.

You can get an appointment if you have a UK-based defined contribution pension and are:

  • 50 or over
  • or under 50 and:
  • inherited someone else's pension, or
  • are retiring early due to poor health.

We can also help you:

  • deal with debt
  • reduce your spending and build up savings
  • navigate life events such as redundancy, relationship breakdown, retirement or bereavement
  • budget for bills or major purchases
  • learn about mortgages and renting
  • find out about extra benefits and entitlements
  • report financial scams or fraud.
 

How to find us

Online:

Phone


Dane kontaktowe

4,4

Doskonała

Wynik TrustScore: 4.5 na 5

312 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 96% z negatywnych recenzji

Zwykle odpowiada w ciągu 1 tygodnia

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,4

Wszystkie recenzje

(312)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 222

Napisz recenzję
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Oceniono na 3 z 5

Very high level advice

Very high level advice - nothing that I hadn’t already picked up from their web site. A financial advisor is a better bet, particularly for some pension types, e.g., final salary/defined benefit.

27 stycznia 2026
Opinia niezależna
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Hi
Thank you for leaving us a review

Oceniono na 5 z 5

Well worth the call.

Answers to my questions were given clearly, helpfully and straightforward.

15 stycznia 2026
Opinia niezależna
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Odpowiedź od moneyhelper.org.uk (incl. pensionwise.gov.uk)

Hi
Thank you for leaving us a review
We’re pleased that you had a good experience with us.
Thank you

Oceniono na 5 z 5

I was so glad I got in touch with Money…

I was so glad I got in touch with Money Helper. The advisor dealt with my State Pension dilemma with ease, was very professional, and knew exactly what steps to take next, and showed a lot of empathy and consideration on how to deal with it. I believe the advisors help took a lot of pressure off me, and I felt relieved that at least there was someone who I could refer to and resolve my issue promptly with the greatest respect, and try out different solutions until we get a positive result!
So I absolutely recommend 'Money Helper' 100%!

27 stycznia 2026
Opinia niezależna
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Hi
Thank you for leaving us a review
We’re pleased that you had a good experience with us.
Thank you

Oceniono na 5 z 5

A really worthwhile conversation …

A really worthwhile conversation that really helped me understand all my pension options. It was tailored to my personal situation and gave me confidence to make decisions about my financial future

21 stycznia 2026
Opinia niezależna
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Hi
Thank you for leaving us a review
We’re pleased that you had a good experience with us.
Thank you

Oceniono na 5 z 5

A human answered the phone!

A human answered the phone. There was no background noise. I received support and clear information in a very empathetic way. The information helped me to move forward with my issue. I definitely recommend Money Helper.

12 stycznia 2026
Opinia niezależna
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Hi
Thank you for leaving us a review
We’re pleased that you had a good experience with us.
Thank you

Oceniono na 1 z 5

Called for urgent information on my UK…

Called for urgent information on my UK private pension. Appointment to speak to someone in 4 weeks but you can go online. This was a waste of time. Automated messages then you can ask a question and after 20 minutes of no reply I gave up. Had to use a Chat GPT to get some ideas but this is not UK and it’s scary how badly served UK pensioners are. No wonder they are an easy target for scammers. The Government should be ashamed how useless these so called public services are. Wake up UK and look after us old folk :(

21 stycznia 2026
Opinia niezależna
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Hi
Thank you for leaving us a review
We’re sorry your experience with our service wasn’t what you expected. Please email us at contact@maps.org.uk so we can look into what’s happened.
Thank you

Oceniono na 5 z 5

Very helpful and understanding advisers…

Very helpful and understanding advisers who are willing to listen and offer guidance to unblock situations that have gone on for too long.

20 stycznia 2026
Opinia niezależna
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Hi
Thank you for leaving us a review
We’re pleased that you had a good experience with us.
Thank you

Oceniono na 4 z 5

A need to think.

I think the service is informative. I was aware that I needed to give this area a lot more thought.

16 grudnia 2025
Opinia niezależna
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Hi
Thank you for leaving us a review
We’re pleased that you had a good experience with us.
Thank you

Oceniono na 5 z 5

In one word exceptional

In one word exceptional

15 stycznia 2026
Opinia niezależna
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Hi
Thank you for leaving us a review
We’re pleased that you had a good experience with us.
Thank you

Oceniono na 4 z 5

Definitely recommend

Definitely recommend. Really good unbiased advice. However, i gave a 4star because, I have come across advisors who know “their stuff” but not all are good at explaining their knowledge in layman simple terms. Room for improvement.

12 stycznia 2026
Opinia niezależna
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Hi
Thank you for leaving us a review
We’re pleased that you had a good experience with us.
Thank you

Oceniono na 5 z 5

I recommend this to everyone

I recommend this to everyone, very clear guidance, jargon explained. I feel alot more confident to better manage my pension funds

12 stycznia 2026
Opinia niezależna
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Hi
Thank you for leaving us a review
We’re pleased that you had a good experience with us.
Thank you

Oceniono na 5 z 5

Very knowledgeable and helpful Scotsman!

The advice I was given was very well presented by a very knowledgeable and professional specialist who was able to understand my needs with regard to accessing my pension and the advice I was given has made my future pension plans much more realistic and attainable. I’m sorry I’m unable to recall his name but he did Scotland proud, keep up the great work and thank you so very much.

16 stycznia 2026
Opinia niezależna
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Hi
Thank you for leaving us a review
We’re pleased that you had a good experience with us.
Thank you

Oceniono na 5 z 5

Agent was very proffesional intelligent…

Agent was very proffesional intelligent curtious and listened rather than opinionated very good firm you must try them😁👍

14 stycznia 2026
Opinia niezależna
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Hi
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We’re pleased that you had a good experience with us.
Thank you

Oceniono na 5 z 5

Best pension advise and guidance

Very clear guidance and easy to understand. Agents provided a clear message and answered all queries promptly with ease and confidently. Very easy to understand and explanation given are excellent for the answers.

8 stycznia 2026
Opinia niezależna
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Hi
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We’re pleased that you had a good experience with us.
Thank you

Oceniono na 4 z 5

The advisor was very patient with my…

The advisor was very patient with my queries.

7 stycznia 2026
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Hi
Thank you for leaving us a review
We’re pleased that you had a good experience with us.
Thank you

Oceniono na 5 z 5

Pensionwise. An excelent service

My Pensionwise appointment was very easy to arrange and I was contacted by phone at exactly the time quoted. The questions I was asked were all relevant to my pension enquiry and it was explained to me, at the begining, what the appointment would consist of. It was conducted in a friendly and professional manner and I was put at ease. All my queries were dealt with and I was told what my options were. At the end of the appointment I had a lot more idea of what my next steps should be and felt that I had a lot more knowledge to go forward and sort my pensions out. Afterwards I received an email with a breakdown of what we had discussed, which is very handy.
I would recommend this service to everybody, even if you have a fairly good idea of what you want to do.

9 stycznia 2026
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Oceniono na 5 z 5

Appointment made via 3rd party pension…

Appointment made via 3rd party pension provider before transferring funds. Received very professional service from advisor. Would recommend.

7 stycznia 2026
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Oceniono na 5 z 5

Good expert guidance

Good expert guidance and explanation of pension terms and issues for retired person.

2 stycznia 2026
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Oceniono na 5 z 5

Advice you can trust.

This is my 2nd time using the Moneyhelper pension advice service, this time only for guidance on one specific question. The advisor, again, was excellent and listened to the full question before giving me the correct clarification. I came away confident that the advice received was correct, where my actual pension provider was ambiguous.

2 stycznia 2026
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Oceniono na 5 z 5

The agent was very knowledgeable and…

The agent was very knowledgeable and she helped be navigate through my issue and brought up other ideas I had not thought of. She was very good at checking websites for information that was relevant to my case and together, we were able to list possible options I needed.

22 grudnia 2025
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Hi
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