Ruined weekend and withheld deposit—Avoid Mojito Events
Booked a trip for 14 guests through Mojito Events. During the stay, the property lost all running water for 8 hours (no toilets or showers), which they absurdly tried to blame on our party. After the trip, they withheld £500 of our security deposit for a torn hot tub cover, claiming a handyman verbally reported it was fine before we arrived.They have completely ignored our formal emails requesting standard, time-stamped pre-arrival photos and an official replacement invoice. A clear breach of consumer rights. If you value your money and expect working facilities, look elsewhere. Now escalating via Section 75 to get our money back.








