Ordered 2 different coloured personalised footballs as a gift, they cancelled one upon delivery due to stock issue, so just sent one. I contacted then via chat/email as any colour would have suffice... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
First-time customer and really impressed! I recently purchased several training bibs and a football, and I'm very happy with everything. Great quality products at very reasonable prices. Can't co... Zobacz więcej
Reakcja na opinię
Thinner made than before, develop eggs and slow punctures within 2-3 months and need replaced quickly. Only used twice a week for one hour games indoors and expected a lot more usage from them, very c... Zobacz więcej
Reakcja na opinię
I think the measure of a company is how they deal with an issue later down the line. In Mitre's case, can't fault them. One of our footballs we purchased a few months ago was deflating overnight... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
- Sklep sportowy
- również w kategorii:
- Sklep piłkarski
- Sklep sportowy (outdoor)
O Mitre Sports International
Napisane przez firmę
Mitre is proud of its strong heritage and credibility in football. From our humble beginnings in a leather tannery in Huddersfield, over 200 years ago, our industrial roots have bred a relentless focus on innovation, quality, and craftsmanship.
Always at the heart of the game’s evolution, Mitre was already stitching footballs when the world’s first competition was established in 1888. And now, we’re providing top-class footballs to all levels of the game. From grassroots to the Emirates FA Cup, a garden kickabout to a grueling Sunday league match in the rain. We’re committed to leveling the playing field for all to enjoy the beautiful game, all played with a quality Mitre ball.
We’re a brand you can trust, in those moments that matter, a brand for real football people.
We are Mitre, and we are a different league.
Dane kontaktowe
8 Manchester Square, W1U 3PH, London, Zjednoczone Królestwo
- 0330 678 0508
- customerservice@mitre.com
- www.mitre.com
4,4
Doskonała
985 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Happy teenage boy
The football was a gift for a teenage boy. He's really happy with his football.
6 lutego 2026
Odpowiedź od Mitre Sports International
Hi T Canty,
Thank you for taking the time to leave a review!
We’re delighted to hear that you’re pleased with the quality of the football. Customer satisfaction is our top priority, and your feedback reassures us that we are on the right track.
Please feel free to get in touch if you require any further assistance. We are always here to help.
Thank You,
The Mitre Team!
Best football brand EVER
I am NOT kiddining never in my life ive had such an elite experience in buying anything
1st i put in the worng adress and the wrong size ball the order was already shipped and in swiss too i believe compeltely my fault they MIDWAY cancelled it idk how and gaveme not only the ball money BUT THE SHIPPING THEY ALREADY PAID OUT OF THEIR OWN PICKET TOO
2nd when i reordered in the right size and adress it got here and im not joking From the UK to swiss in 2-4 Days NEVER IN MY LIFE HAS THAT HAPPENED even not with packages in swiss itself
Im not kidding the ball quality is soooo superior tha the price i mean a QUALITY PRO FOOTBALL (pro football grade) FOR ONLY 50CHF (i paid 22.5chf in sale) No like im really saying absolute best customer seevice and quality - price
I will surely order here more often thanks for everything MITRE
4 lutego 2026
Odpowiedź od Mitre Sports International
Hi Nicholas,
Thank you for your review! Your satisfaction is our number one priority. We value our customers and are happy to go above and beyond to ensure that the expectations of our customers are met.
If you require any further assistance, please do not hesitate to get in touch.
Thank you,
The Mitre Team!
Odpowiedź od Mitre Sports International
Hi Laith,
Thank you for taking the time to leave a review! We’re delighted to hear that you’re pleased with the quality of the footballs. Customer satisfaction is our top priority, and your feedback reassures us that we are on the right track.
Please feel free to get in touch if you require any further assistance. We are always here to help.
Thank You,
The Mitre Team!
Finally made a significant change to using futsal balls for our indoor 5 aside weekly games after 20 years!
This change to using futsal balls instead of the yellow furry bouncy indoor footballs which didn’t last was well overdue! After debates online with Mitre, I finally decided to place an order for 2x futsal footballs for use in our club established since 2005! Hoping these balls will be more durable & last much longer than just a couple months with better quality ball play!
29 stycznia 2026
Odpowiedź od Mitre Sports International
Hi Raj,
Thank you for your review!
We appreciate your loyalty and we would like to extend our gratitude for your kind words. Customer satisfaction is our top priority, and your feedback reassures us that we are on the right track.
Please feel free to get in touch if you require any further assistance. We are always here to help.
Thank You,
The Mitre Team!
For more than 20 years
For more than 20 years, I've relied on Mitre's indoor size 4 footballs. Regrettably, I've observed a significant decline in the quality of the yellow felt indoor balls in recent times. The older versions maintained their shape and durability much better than the latest ones. Despite the rising cost, the quality has noticeably diminished. We're now exploring other possibilities since there aren't many good alternatives available. Mitre, please step up your game!
20 stycznia 2026
Opinia niezależna
Odpowiedź od Mitre Sports International
Hi MR B DIXEY,
Thank you for your review!
Your satisfaction is our number one priority. We value our customers and are happy to go above and beyond to ensure that the expectations of our customers are met.
If you require any further assistance, please do not hesitate to get in touch.
Thank you,
The Mitre Team!
Horrible Experience with Mitre UK and DHL, Disappointed Xmas for the Boys!
Review from Perth, Australia, a gift supposed to be for Xmas and now we received NOTHING but refund.
Item was supposed to be mailed from Newcastle, UK to Perth, Australia
1. Purchased - 27th Nov 2025
2. Dispatched - 30th Nov 2025
3. Constantly Checking on the shipping status on DHL - No movement at all
4. Checked with Mitre UK - 20 Dec 2025
5. Mitre UK replied on - 22 Dec 2025 said to check
6. Sent follow-up email - 24 Dec 2025 (no response)
7. Sent another follow-up email - 30 Dec 2025
8. Mitre replied on 31 Dec 2025 said still no update from DHL (outrageous) so they will refund as requested.
11 days to check, Mitre UK cannot get result from their logistic supplier, what an efficiency and effectiveness from a local brand, how are you going to excel in today's competitive market with such terrible STANDARD?
P/S: Follow-up on my review, I think Mitre UK pretended to have dispatched my order, but they actually did nothing at all, I bet DHL don't even received the products yet, because Mitre UK OVERSOLD the ball with the quantity they have. (I have all the proofs and screenshots)
A brand / company without integrity is not worth our support, such experience will become W-O-M (Worth-of-Mouth) for sure.
Absolutely pathetic, GOD BLESS Mitre UK.
2 stycznia 2026
Opinia niezależna
Odpowiedź od Mitre Sports International
Hi Mason's Dada,
Thank you for your review!
We always encourage feedback from our customers to further enhance the customer experience.
It is disappointing to hear that you are not satisfied with your Mitre Order on this occasion, however one of our customer advisors will be in touch shortly to get this resolved as soon as possible.
If you require any further assistance, please feel free to get in touch. We are always here to help.
Thank You.
The Mitre Team
Ordered a personalised football which…
Ordered a personalised football which looks the part hence the 3 stars. But unfortunately after my boy playing football for 10 minutes his name came off. It’s really not fit for use, more as a display item.
7 listopada 2025
Opinia niezależna
Odpowiedź od Mitre Sports International
Hi CS,
Thank you for your review! We always encourage feedback from our customers to further enhance the customer experience.
It is disappointing to hear that you are not satisfied with your Mitre Order on this occasion, however one of our customer advisors will be in touch shortly to get this resolved as soon as possible.
If you require any further assistance, please feel free to get in touch. We are always here to help.
Thank You.
The Mitre Team
Name peeling at room temperature
Name Peeling and Delivery outside of what is promised. Personalised football opened on Christmas Day and by the 29th it started peeling. Football hasn't even left the house and kept at room temperature whilst away. Personalised name started curling off. Stay clear.
31 grudnia 2025
Opinia niezależna
Odpowiedź od Mitre Sports International
Hi Paul,
Thank you for your review!
We are disappointed to hear that your order has not been up to scratch on this occasion, however we would be happy to look into this further and provide some resolution as soon as possible.
Please could you review your reference number so we can locate your order, or alternatively please get in touch with our customer service team who will be able to get this resolved immediately.
We look forward to hearing from you soon.
Kind Regards
The Mitre Team.
Indoor footballs
I have brought 2 of the Ultimatch Indoor Football Yellow/Black and they have been nothing short of shambolic, one ball deflated and was unusable after 2 games of football ( total 2 hours of play) and the other one lasted a couple more games than that. I dont know what has happened to your indoor footballs but they use to be so good and reliable, bring back the cyclone. It just seems like you dont care about indoor balls anymore as theyre poorly made and dont last. Avoid like the plague, although there is very little market out there for indoor balls, these have been the worst yet.
4 grudnia 2025
Opinia niezależna
Odpowiedź od Mitre Sports International
Hi Matthew,
Thank you for your review!
We appreciate you bringing this to our attention. We're very sorry to hear the balls you purchased deteriorated so quickly.
We can assure you that all of our balls are quality tested continuously to ensure that we only provide absolute best, but we are extremely sorry that you have been let down by our products.
As always, we would like to thank you for your feedback.
Kind Regards
The Mitre Team
Odpowiedź od Mitre Sports International
Hi Vanessa,
Thank you for taking the time to leave a review! We’re delighted to hear that you’re pleased with the quality of the footballs and the delivery. Customer satisfaction is our top priority, and your feedback reassures us that we are on the right track.
Please feel free to get in touch if you require any further assistance. We are always here to help.
Thank You,
The Mitre Team!
Terrible Football. Worst I’ve purchased.
Purchased $1500 worth of mid range balls.. within 2 weeks they started to peel and split. Within 4 weeks unrecognisable. Appalling quality. Terrible!! Buy elsewhere.
2 września 2025
Opinia niezależna
Odpowiedź od Mitre Sports International
Hi Georgios,
Thank you for your review!
We appreciate you bringing this to our attention. We're very sorry to hear the balls you purchased deteriorated so quickly.
Unfortunately we are unable to locate your order in our system. If you placed an order directly from us, please do reach out to our customer service team and we can help advise further.
We can assure you that all of our balls are quality tested continuously to ensure that we only provide absolute best.
As always, we would like to thank you for your feedback.
Kind Regards
The Mitre Team
I have used the mitre indoor size 4…
I have used the mitre indoor size 4 footballs for over two decades.
I’m very sorry to say that the overall quality of the “yellow felt” indoor balls has dramatically reduced over recent years.
Previously, the balls would hold their shape and integrity far longer than the newer models. It is disappointing that whilst the price of the product seems to be steadily increasing the quality of what is being provided has dropped significantly. Unfortunately for us, there are few viable alternatives on the market although we are now looking further afield for other options.
Do better Mitre!!
8 października 2025
Opinia niezależna
Odpowiedź od Mitre Sports International
Hi Danny,
Thank you for your review!
We appreciate your long-standing loyalty. We're sorry to hear that the indoor football's quality hasn't met your expectations recently. We value your feedback regarding the product's durability and price.
Your comments will be shared with our team as we continually work to improve our products.
If you are unsatisfied with the quality, we would advise to reach out to the place of purchase to organize a return.
Once again, thank you for your feedback.
Kind Regards,
The Mitre Team.
Purchased a personal name embossed…
Purchased a personal name embossed football. A present for my grandson, and took advantage of the sale price. The item arrived extremely quickly, it was well packaged and a quality football made even more special having his name on it. The football is going in his trophy cabinet, and will make a quality addition to his trophies.and signed footballs.
A well rated company, who I would use again. Thank you!
18 listopada 2025
Opinia niezależna
Odpowiedź od Mitre Sports International
Hi Pete,
Thank you for your review! We are thrilled to hear that you are satisfied with the quality and the value of the products. Our delivery service is one of a kind. Here at Mitre, we only provide the best.
If you require any further assistance, please do not hesitate to get in touch. We are always here to help!
Thank you,
The Mitre Team!
Absolutely wonderful
5 września 2025
Odpowiedź od Mitre Sports International
Hi Janey,
Thank you for your review! We are thrilled to hear that you are satisfied with the quality and the value of the products. Here at Mitre, we only provide the best.
If you require any further assistance, please do not hesitate to get in touch. We are always here to help!
Thank you,
The Mitre Team!
Good football
3 września 2025
Odpowiedź od Mitre Sports International
Hi Jack,
Thank you for taking the time to leave a review! We’re delighted to hear that you’re pleased with the quality of the footballs. Customer satisfaction is our top priority, and your feedback reassures us that we are on the right track.
Please feel free to get in touch if you require any further assistance. We are always here to help.
Thank You,
The Mitre Team!
I ordered some training gears for my…
I ordered some training gears for my son. Still have not received the full order only received a portion of the order which was odd. After I left my previous review I was asked to leave my details but no one has been in contact yet. I have sent them my order number as well. I would not buy stuffs online from here again.
9 września 2025
Opinia niezależna
Odpowiedź od Mitre Sports International
Hi Sumeet,
Thank you for your review!
We are disappointed to hear that you have only received part of your order.
However, one of our customer advisors will be in touch shortly to help provide some assistance.
If you have any questions, please do let us know,
Kind Regards
The Mitre Team
Bad customer service
Ordered two balls, one for a kids' party. Got only one ball delivered (took a week), which I thought was odd, as both were in stock. Waited a few days then emailed customer service. First, they couldn't find my account, so I sent in my order number. Then the next email was a refund. No email as to why it hasn't been delivered, no reason why I'm suddenly getting a refund, and now they just ignore my emails asking what's going on? I didn't ask for a refund, as I still need the ball.
3 października 2025
Opinia niezależna
Odpowiedź od Mitre Sports International
Hi Andy,
Thank you for your review! We always encourage feedback from our customers to further enhance the customer experience.
It is disappointing to hear that you are not satisfied with your Mitre Order on this occasion, however one of our customer advisors will be in touch shortly to get this resolved as soon as possible.
If you require any further assistance, please feel free to get in touch. We are always here to help.
Thank You.
The Mitre Team
Great item at the great price.
30 września 2024
Odpowiedź od Mitre Sports International
Hi Mr Mihejevs,
Thank you for your review! We are thrilled to hear that you are satisfied with the quality and the value of the products. Here at Mitre, we only provide the best.
If you require any further assistance, please do not hesitate to get in touch. We are always here to help!
Thank you,
The Mitre Team!
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
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