Ordered 2 different coloured personalised footballs as a gift, they cancelled one upon delivery due to stock issue, so just sent one. I contacted then via chat/email as any colour would have suffice... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
First-time customer and really impressed! I recently purchased several training bibs and a football, and I'm very happy with everything. Great quality products at very reasonable prices. Can't co... Zobacz więcej
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Thinner made than before, develop eggs and slow punctures within 2-3 months and need replaced quickly. Only used twice a week for one hour games indoors and expected a lot more usage from them, very c... Zobacz więcej
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I think the measure of a company is how they deal with an issue later down the line. In Mitre's case, can't fault them. One of our footballs we purchased a few months ago was deflating overnight... Zobacz więcej
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Informacje dotyczące firmy
- Sklep sportowy
- również w kategorii:
- Sklep piłkarski
- Sklep sportowy (outdoor)
O Mitre Sports International
Napisane przez firmę
Mitre is proud of its strong heritage and credibility in football. From our humble beginnings in a leather tannery in Huddersfield, over 200 years ago, our industrial roots have bred a relentless focus on innovation, quality, and craftsmanship.
Always at the heart of the game’s evolution, Mitre was already stitching footballs when the world’s first competition was established in 1888. And now, we’re providing top-class footballs to all levels of the game. From grassroots to the Emirates FA Cup, a garden kickabout to a grueling Sunday league match in the rain. We’re committed to leveling the playing field for all to enjoy the beautiful game, all played with a quality Mitre ball.
We’re a brand you can trust, in those moments that matter, a brand for real football people.
We are Mitre, and we are a different league.
Dane kontaktowe
8 Manchester Square, W1U 3PH, London, Zjednoczone Królestwo
- 0330 678 0508
- customerservice@mitre.com
- www.mitre.com
4,4
Doskonała
985 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Great customer service
4 września 2025
Odpowiedź od Mitre Sports International
Hi Helen,
Thank you for your review! Your satisfaction is our number one priority. We value our customers and are happy to go above and beyond to ensure that the expectations of our customers are met.
If you require any further assistance, please do not hesitate to get in touch.
Thank you,
The Mitre Team!
Odpowiedź od Mitre Sports International
Hi Paul,
Thank you for your review!
We are thrilled to hear that you are satisfied with the quality and the value of the products.
Our delivery service is one of a kind.
Here at Mitre, we only provide the best.
If you require any further assistance, please do not hesitate to get in touch.
We are always here to help!
Thank you,
The Mitre Team!
The site has no coupons
The site has no coupons, no taxes are removed, and the cost of the purchase becomes high. depressed
5 września 2025
Odpowiedź od Mitre Sports International
Hi Han ,
Thank you for taking the time to share your feedback.
We’re sorry to hear that your experience didn’t meet your expectations.
While we don’t always have coupons available, we regularly review promotions and offers to provide better value for our customers.
Regarding taxes, these are applied according to local regulations and are unfortunately not something we can remove.
We truly appreciate your input, as it helps us improve.
If you’d like, please reach out to our support team so we can look into your order in detail and see if there’s anything we can do to make things better.
Kind Regards
The Mitre Team
Odpowiedź od Mitre Sports International
Hi ALP,
Thank you for your review! Your satisfaction is our number one priority. We value our customers and are happy to go above and beyond to ensure that the expectations of our customers are met.
If you require any further assistance, please do not hesitate to get in touch.
Thank you,
The Mitre Team!
Still best around but loyalty and quality are slipping.
Mitre for me always have good (although slowly getting worse) footballs and they are probably the best.
However they don’t show much loyalty, returning customers are not given any reward at all. I have bought over 100 footballs in the last 3 years and you don’t even get a discount for returning. I have had a few discounts from other companies so might be worth trying something new.
5 września 2025
Poor quality
These indoor Mitre balls never last long before they go out of shape. However, this one was even worse as it had a faulty valve which meant that it lost air as soon as was pumped up! No amount of fiddling with the valve helped, so we never even used the ball 😢
5 września 2025
Odpowiedź od Mitre Sports International
Hi Rich,
Thank you for your review! We always encourage feedback from our customers to further enhance the customer experience.
It is disappointing to hear that you are not satisfied with your Mitre Order on this occasion, however one of our customer advisors will be in touch shortly to get this resolved as soon as possible.
If you require any further assistance, please feel free to get in touch. We are always here to help.
Thank You.
The Mitre Team
Odpowiedź od Mitre Sports International
Hi Onur,
Thank you for your review! We are thrilled to hear that you are satisfied with the quality and the value of the products. Our delivery service is one of a kind. Here at Mitre, we only provide the best.
If you require any further assistance, please do not hesitate to get in touch. We are always here to help!
Thank you,
The Mitre Team!
5 a side balls
5 a side balls. Bought 3. Many a year ago we would get months out of a ball.
2 used so far. One lasted 4 games before becoming misshaped and hollow feeling. The second only lasted one game before bursting.
What’s going on. Bring back the old cyclones
5 września 2025
Odpowiedź od Mitre Sports International
Hi Andrew,
Thank you for your review! We always encourage feedback from our customers to further enhance the customer experience.
It is disappointing to hear that you are not satisfied with your Mitre Order on this occasion, however one of our customer advisors will be in touch shortly to get this resolved as soon as possible.
If you require any further assistance, please feel free to get in touch. We are always here to help.
Thank You.
The Mitre Team
Items turned up on time
Items turned up on time, real quality long lasting products for our team, lads love pinging the balls
5 września 2025
Odpowiedź od Mitre Sports International
Hi Mark,
Thank you for taking the time to leave a review! We’re delighted to hear that you’re pleased with the quality of the footballs and the prompt delivery. Customer satisfaction is our top priority, and your feedback reassures us that we are on the right track.
Please feel free to get in touch if you require any further assistance. We are always here to help.
Thank You,
The Mitre Team!
👍good balls so far
1 września 2025
Odpowiedź od Mitre Sports International
Hi Daniel,
Thank you for your review! Your satisfaction is our number one priority. We value our customers and are happy to go above and beyond to ensure that the expectations of our customers are met.
If you require any further assistance, please do not hesitate to get in touch.
Thank you,
The Mitre Team!
Football was delivered on time
Football was delivered on time, and at the quality I expected. It was a freestyle football that was a bit too rough compared to more expensive freestyle balls but for the price I can't complain. Definitely more grip to do tricks with than a regular ball, but can't do it barefoot coa of the roughness
5 września 2025
Odpowiedź od Mitre Sports International
Hi Thanis,
Thank you for your review! We are thrilled to hear that you are satisfied with the quality and the value of the products. Our delivery service is one of a kind. Here at Mitre, we only provide the best.
If you require any further assistance, please do not hesitate to get in touch. We are always here to help!
Thank you,
The Mitre Team!
Paid for express delivery
Paid for express delivery. a month later and the goods haven't been received by the courier
18 sierpnia 2025
Odpowiedź od Mitre Sports International
Hi Luke and Tania,
Thank you for your review!
We always encourage feedback from our customers to further enhance the customer experience.
It is disappointing to hear that you are not satisfied with your Mitre Order on this occasion, however one of our customer advisors will be in touch shortly to get this resolved as soon as possible.
If you require any further assistance, please feel free to get in touch.
We are always here to help.
Thank You.
The Mitre Team
Got this email to leave feedback but…
Got this email to leave feedback but I’ve never ever purchased from this site?
5 września 2025
Odpowiedź od Mitre Sports International
Hi Rebecca,
Thank you for your review! We always encourage feedback from our customers to further enhance the customer experience.
It is disappointing to hear that you are not satisfied on this occasion, however one of our customer advisors will be in touch shortly to get this resolved as soon as possible.
If you require any further assistance, please feel free to get in touch. We are always here to help.
Thank You.
The Mitre Team
Bester Service
Ware mit Top-Qualität zu einem hervorragenden Preis! Positiv zu bewerten ist auch die kurze Lieferzeit! Ich kann diese englische Sportfirma nur weiterempfehlen.
5 września 2025
Odpowiedź od Mitre Sports International
Hi Thomas,
Thank you for your review!
We are thrilled to hear that you are satisfied with the quality and the value of the products. Our delivery service is one of a kind.
Here at Mitre, we only provide the best.
If you require any further assistance, please do not hesitate to get in touch.
We are always here to help!
Thank you,
The Mitre Team!
Very disappointed
Very disappointed, ordered socks, the money was taken but the socks were not delivered. Had to email and chase to be told that the order had been cancelled because the item was out of stock. I enquired if they were available in the next size up and if not I needed a refund. No reply to my query on size,just a refund email sent. Felt very impersonal.
4 września 2025
Odpowiedź od Mitre Sports International
Hi Amanda,
Thank you for your review! We always encourage feedback from our customers to further enhance the customer experience.
It is disappointing to hear that you are not satisfied with your Mitre Order on this occasion, however one of our customer advisors will be in touch shortly to get this resolved as soon as possible.
If you require any further assistance, please feel free to get in touch. We are always here to help.
Thank You.
The Mitre Team
Great product as always
4 września 2025
Odpowiedź od Mitre Sports International
Hi David ,
Thank you for your review!
Your satisfaction is our number one priority. We value our customers and are happy to go above and beyond to ensure that the expectations of our customers are met.
If you require any further assistance, please do not hesitate to get in touch.
Thank you,
The Mitre Team!
Odpowiedź od Mitre Sports International
Hi Mark,
Thank you for your review! We are thrilled to hear that you are satisfied with the quality and the value of the products. Here at Mitre, we only provide the best.
If you require any further assistance, please do not hesitate to get in touch. We are always here to help!
Thank you,
The Mitre Team!
Poor Quality balls
We purchased mitre size 3 balls and have used them twice in training and the seem on 2 balls has split already. Will be looking for a refund
18 lipca 2025
Odpowiedź od Mitre Sports International
Hi Huw,
Thank you for your review! We always encourage feedback from our customers to further enhance the customer experience.
It is disappointing to hear that you are not satisfied with your Mitre Order on this occasion, however one of our customer advisors will be in touch shortly to get this resolved as soon as possible.
If you require any further assistance, please feel free to get in touch. We are always here to help.
Thank You.
The Mitre Team
Order was processed & delivered quickly …
Order was processed & delivered extremely quickly! Product is great & my grandson loves his gloves!
4 września 2025
Odpowiedź od Mitre Sports International
Hi Alison,
Thank you for your review! We are thrilled to hear that you are satisfied with the quality and the value of the products. Our delivery service is one of a kind. Here at Mitre, we only provide the best.
If you require any further assistance, please do not hesitate to get in touch. We are always here to help!
Thank you,
The Mitre Team!
Took weeks to arrive
Took weeks to arrive, contacted yourself and told it got mixed up by a courier and would be sent that day via expressed delivery, waited 4 days and still nothing so contacted again and that's when the product got dispatched
3 września 2025
Odpowiedź od Mitre Sports International
Hi Sion,
Thank you for your review! We always encourage feedback from our customers to further enhance the customer experience.
It is disappointing to hear that you are not satisfied with your Mitre Order on this occasion, however one of our customer advisors will be in touch shortly to get this resolved as soon as possible.
If you require any further assistance, please feel free to get in touch. We are always here to help.
Thank You.
The Mitre Team
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.