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Zobacz, co mówią recenzenci

Oceniono na 1 z 5

Advertise as "Free Mainland UK Delivery (4-7 Working Days)". Proceed to send you the wrong tracking number. Contacted them, they sent me the supposed correct one and say that in 4 days it should be d... Zobacz więcej

Oceniono na 5 z 5

Bra produkter och bra service. Tack för all hjälp när jag behöver råd och tips. Jason är en klippa och hjälper gärna till när eventuella problem behöver lösas. Kommer rekommendera Minoxidil-Direct.com... Zobacz więcej

Oceniono na 5 z 5

You cannot beat the service, they actually answer email queries quickly and sort issues out. I had a slight shipping delay with my order which was not M-D's fault but the updates and response from Jas... Zobacz więcej

Oceniono na 1 z 5

Terrible customer service and email response times. Requested a refund four business days before the package was shipped and they sent it out anyway. He had four business days to recall the order and... Zobacz więcej

Informacje dotyczące firmy

  1. Sklep z produktami dla zdrowia i urody

Napisane przez firmę

We are leading UK Suppliers of Kirkland 5% & Rogaine 5% Minoxidil products for both Men and Women. Fast Delivery of Minoxidil to the UK and Worldwide.


Dane kontaktowe

3,4

Średnia

Wynik TrustScore: 3.5 na 5

66 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Nie odpowiedziano na negatywne recenzje

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 1 z 5

Should be given a Zero rating and taken…

Should be given a Zero rating and taken to court. My feedback is the same as the others. When placing the order, it mentioned that delivery is 4 - 7 days (which I knew was unrealistic) but after 6 weeks, there is no update. Have send 3 mails to their customer service but nobody has bothered to respond. Since I ordered via Paypal, have raised a complaint with them, hoping that I will get a refund back

15 lipca 2020
Opinia niezależna
Logo Minoxidil-Direct.com

Odpowiedź od Minoxidil-Direct.com

Thanks for the review.

We had shut down for a very long time due to COVID postal delays and non-deliveries.

When you last tried to order, our payment gateway was down.

However, we are back up and running now with 7-9 day deliveries to the UK. Duties are paid so nothing will be due.

Please contact me orders@minoxidil-direct.com with your outstanding order and I will take care of it.

Kind Regards,

Jason
Sales Manager

Oceniono na 1 z 5

I feel they are Scammers

I feel they are Scammers. I tried to process a order. I get a message stating Invalid Payment. I use Pay Pal on line only. Tried to contact them through their contact method numerous times . NO RESPONSE!! They are located in the U.K. with Plant in Florida, NO answer on the phone either just a message mail box is full. I went some where else. More expensive but free shipping.

14 lipca 2020
Opinia niezależna
Logo Minoxidil-Direct.com

Odpowiedź od Minoxidil-Direct.com

Thanks for the review.

We had shut down for a very long time due to COVID postal delays and non-deliveries.

When you last tried to order, our payment gateway was down.

However, we are back up and running now with 7-9 day deliveries to the UK. Duties are paid so nothing will be due.

Please contact me orders@minoxidil-direct.com with your outstanding order and I will take care of it.

Kind Regards,

Jason
Sales Manager

Oceniono na 1 z 5

Same reason as all the other 1 stars…

Same reason as all the other 1 star reviews on here.
Made an order on the 12th of June, and have had 0 updates on what is happening with it. On their website it is still noted as "Processing".
They mention 5-6 week "Lead" times on orders, but to have it stuck at "Processing" for 4 weeks?
I emailed them twice about it, with no response, and then another time to cancel my order. Still no response.
Of course, they are still able to take your money, and send out Marketing emails. Even one to rub it in and say that my supply should have run out by now...

Simply put. Do not order from these guys. You will get screwed over.

13 lipca 2020
Opinia niezależna
Logo Minoxidil-Direct.com

Odpowiedź od Minoxidil-Direct.com

Thanks for the review.

We had shut down for a very long time due to COVID postal delays and non-deliveries.

When you last tried to order, our payment gateway was down.

However, we are back up and running now with 7-9 day deliveries to the UK. Duties are paid so nothing will be due.

Please contact me orders@minoxidil-direct.com with your outstanding order and I will take care of it.

Kind Regards,

Jason
Sales Manager

Oceniono na 1 z 5

Scammers!

Scammers!
I placed an order on 9th of June and nothing arrived yet! I have sent 3 emails asking for details and no answer at all but they keep sending marketing emails! Stay away from them and do not order!

11 lipca 2020
Opinia niezależna
Logo Minoxidil-Direct.com

Odpowiedź od Minoxidil-Direct.com

Thanks for the review.

We had shut down for a very long time due to COVID postal delays and non-deliveries.

When you last tried to order, our payment gateway was down.

However, we are back up and running now with 7-9 day deliveries to the UK. Duties are paid so nothing will be due.

Please contact me orders@minoxidil-direct.com with your outstanding order and I will take care of it.

Kind Regards,

Jason
Sales Manager

Oceniono na 1 z 5

Do not order from them!

Another long-time customer here with the same story as everyone else. I don't know what happened to this company during the pandemic, but they do not appear operational. Your orders will not be shipped and you will not get a response from them. I was fortunate enough to get a refund through PayPal and won't be dealing with them anymore in the future, you shouldn't either.

9 lipca 2020
Opinia niezależna
Logo Minoxidil-Direct.com

Odpowiedź od Minoxidil-Direct.com

Thanks for the review.

We had shut down for a very long time due to COVID postal delays and non-deliveries.

When you last tried to order, our payment gateway was down.

However, we are back up and running now with 7-9 day deliveries to the UK. Duties are paid so nothing will be due.

Please contact me orders@minoxidil-direct.com with your outstanding order and I will take care of it.

Kind Regards,

Jason
Sales Manager

Oceniono na 1 z 5

Like everyone else ordered weeks ago no…

Like everyone else ordered weeks ago no order and no response to any emails I am going to report them to Action Fraud as a bogus company. I suggest others do the same. Advice to anyone DO NOT BUY FROM HERE

9 lipca 2020
Opinia niezależna
Logo Minoxidil-Direct.com

Odpowiedź od Minoxidil-Direct.com

Thanks for the review.

We had shut down for a very long time due to COVID postal delays and non-deliveries.

When you last tried to order, our payment gateway was down.

However, we are back up and running now with 7-9 day deliveries to the UK. Duties are paid so nothing will be due.

Please contact me orders@minoxidil-direct.com with your outstanding order and I will take care of it.

Kind Regards,

Jason
Sales Manager

Oceniono na 1 z 5

Shocking service!

Shocking service!! Items not arrived, emailed several times with no reply!
Do not use this company!!!!!!

7 lipca 2020
Opinia niezależna
Logo Minoxidil-Direct.com

Odpowiedź od Minoxidil-Direct.com

Thanks for the review.

We had shut down for a very long time due to COVID postal delays and non-deliveries.

When you last tried to order, our payment gateway was down.

However, we are back up and running now with 7-9 day deliveries to the UK. Duties are paid so nothing will be due.

Please contact me orders@minoxidil-direct.com with your outstanding order and I will take care of it.

Kind Regards,

Jason
Sales Manager

Oceniono na 5 z 5

Very reliable

I previously wrote a very negative review on this company as I didn’t get my delivery but I have since found out it was covid related and the company has more than made up for it, Jason is a pleasure to deal with

5 lipca 2020
Opinia niezależna
Logo Minoxidil-Direct.com

Odpowiedź od Minoxidil-Direct.com

Thanks for the review.

We had shut down for a very long time due to COVID postal delays and non-deliveries.

When you last tried to order, our payment gateway was down.

However, we are back up and running now with 7-9 day deliveries to the UK. Duties are paid so nothing will be due.

Please contact me orders@minoxidil-direct.com with your outstanding order and I will take care of it.

Kind Regards,

Jason
Sales Manager

Oceniono na 1 z 5

Ordered from these guys many times…

Ordered from these guys many times before, however, this time my order was never fulfilled. Email sent with no response and the number on the website is bogus.

26 czerwca 2020
Opinia niezależna
Logo Minoxidil-Direct.com

Odpowiedź od Minoxidil-Direct.com

Thanks for the review.

We had shut down for a very long time due to COVID postal delays and non-deliveries.

When you last tried to order, our payment gateway was down.

However, we are back up and running now with 7-9 day deliveries to the UK. Duties are paid so nothing will be due.

Please contact me orders@minoxidil-direct.com with your outstanding order and I will take care of it.

Kind Regards,

Jason
Sales Manager

Oceniono na 1 z 5

I have used this company for a long…

I have used this company for a long time and no issues, however i ordered on the 4th May with it being Covid i expected delays. However i was given a tracking number it states label created 5th May not yet in system. I have sent numerous emails just to see what the delay will be but not one response considering its near 2 months since i ordered i would have expected at least a mail to say we are working on it or offering a refund. I won't be ordering from this site again.

24 czerwca 2020
Opinia niezależna
Logo Minoxidil-Direct.com

Odpowiedź od Minoxidil-Direct.com

Thanks for the review.

We had shut down for a very long time due to COVID postal delays and non-deliveries.

When you last tried to order, our payment gateway was down.

However, we are back up and running now with 7-9 day deliveries to the UK. Duties are paid so nothing will be due.

Please contact me orders@minoxidil-direct.com with your outstanding order and I will take care of it.

Kind Regards,

Jason
Sales Manager

Oceniono na 1 z 5

Scammers,illegitimate site

Please DO NOT ORDER FROM THIS COMPANY IT IS A SCAM.I have ordered from these scammers on may 2and 2020,and after numerous requests for any updates or refund I have had no replies but I have had a reminder to renew my order.
Do NOT USE.

11 czerwca 2020
Opinia niezależna
Logo Minoxidil-Direct.com

Odpowiedź od Minoxidil-Direct.com

Thanks for the review.

We had shut down for a very long time due to COVID postal delays and non-deliveries.

When you last tried to order, our payment gateway was down.

However, we are back up and running now with 7-9 day deliveries to the UK. Duties are paid so nothing will be due.

Please contact me orders@minoxidil-direct.com with your outstanding order and I will take care of it.

Kind Regards,

Jason
Sales Manager

Oceniono na 1 z 5

Do not order from this company

I ordered at the end of March and nothing has arrived. I have written three emails, none of which have been answered. I will be taking this up with PayPal and my bank. It is unacceptable. Do not order from this company!

22 maja 2020
Opinia niezależna
Logo Minoxidil-Direct.com

Odpowiedź od Minoxidil-Direct.com

Thanks for the review.

We had shut down for a very long time due to COVID postal delays and non-deliveries.

When you last tried to order, our payment gateway was down.

However, we are back up and running now with 7-9 day deliveries to the UK. Duties are paid so nothing will be due.

Please contact me orders@minoxidil-direct.com with your outstanding order and I will take care of it.

Kind Regards,

Jason
Sales Manager

Oceniono na 1 z 5

either a scam or terribly handled crisis

ordered the end of march, no response on several emails, no package arrived, its in transit in Miama according to the track and trace but there is no response from the company.

18 maja 2020
Opinia niezależna
Logo Minoxidil-Direct.com

Odpowiedź od Minoxidil-Direct.com

Thanks for the review.

We had shut down for a very long time due to COVID postal delays and non-deliveries.

When you last tried to order, our payment gateway was down.

However, we are back up and running now with 7-9 day deliveries to the UK. Duties are paid so nothing will be due.

Please contact me orders@minoxidil-direct.com with your outstanding order and I will take care of it.

Kind Regards,

Jason
Sales Manager

Oceniono na 5 z 5

This company are fine

This company are fine: I'm a long time customer. There are a lot of very silly recent reviews here. There are delays in distribution (postage from the US) due to the pandemic. This company have no control over that. Have some sense.

13 maja 2020
Opinia niezależna
Oceniono na 5 z 5

Very reliable service and discreet shipping. Have been ordering for years.

Have been ordering Kirkland 5% Minox from these guys for years. I'm located in Canada, so make sure to order from their American site and not the UK one. Without fail, order always comes within 7 weeks or so, sometimes quicker. I order 12 bottles every 3 months or so. So much cheaper and better than all the other options available to us in Canada. Will be a customer for life.

12 maja 2020
Opinia niezależna
Oceniono na 1 z 5

SCAM! DO NOT ORDER!

i ordered 5 weeks ago, noting arrived yet, order stutus is still "Processing" since i pay. 4 emails sent, no replie.
Guys, this is a scam. please, DO NOT ORDER FROM THEM!

4 maja 2020
Opinia niezależna
Logo Minoxidil-Direct.com

Odpowiedź od Minoxidil-Direct.com

Thanks for the review.

We had shut down for a very long time due to COVID postal delays and non-deliveries.

When you last tried to order, our payment gateway was down.

However, we are back up and running now with 7-9 day deliveries to the UK. Duties are paid so nothing will be due.

Please contact me orders@minoxidil-direct.com with your outstanding order and I will take care of it.

Kind Regards,

Jason
Sales Manager

Oceniono na 1 z 5

Do not order from this company

Do not order from this company. They have failed to respond to any of my emails or deliver my order which has been outstanding for over a month.

29 kwietnia 2020
Opinia niezależna
Logo Minoxidil-Direct.com

Odpowiedź od Minoxidil-Direct.com

Thanks for the review.

We had shut down for a very long time due to COVID postal delays and non-deliveries.

When you last tried to order, our payment gateway was down.

However, we are back up and running now with 7-9 day deliveries to the UK. Duties are paid so nothing will be due.

Please contact me orders@minoxidil-direct.com with your outstanding order and I will take care of it.

Kind Regards,

Jason
Sales Manager

Oceniono na 1 z 5

Scam

Scam - ordered a product and nothing delivered. No response to multiple emails and calls. Do not go near.

21 kwietnia 2020
Opinia niezależna
Logo Minoxidil-Direct.com

Odpowiedź od Minoxidil-Direct.com

Thanks for the review.

We had shut down for a very long time due to COVID postal delays and non-deliveries.

When you last tried to order, our payment gateway was down.

However, we are back up and running now with 7-9 day deliveries to the UK. Duties are paid so nothing will be due.

Please contact me orders@minoxidil-direct.com with your outstanding order and I will take care of it.

Kind Regards,

Jason
Sales Manager

Oceniono na 5 z 5

The order arrive fine.

amended review. The order took a while to arrive as I now know it was being sent from America. The order arrive fine and in good condition

26 lipca 2019
Opinia niezależna

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