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Zobacz, co mówią recenzenci

Oceniono na 1 z 5

Advertise as "Free Mainland UK Delivery (4-7 Working Days)". Proceed to send you the wrong tracking number. Contacted them, they sent me the supposed correct one and say that in 4 days it should be d... Zobacz więcej

Oceniono na 5 z 5

Bra produkter och bra service. Tack för all hjälp när jag behöver råd och tips. Jason är en klippa och hjälper gärna till när eventuella problem behöver lösas. Kommer rekommendera Minoxidil-Direct.com... Zobacz więcej

Oceniono na 5 z 5

You cannot beat the service, they actually answer email queries quickly and sort issues out. I had a slight shipping delay with my order which was not M-D's fault but the updates and response from Jas... Zobacz więcej

Oceniono na 1 z 5

Terrible customer service and email response times. Requested a refund four business days before the package was shipped and they sent it out anyway. He had four business days to recall the order and... Zobacz więcej

Informacje dotyczące firmy

  1. Sklep z produktami dla zdrowia i urody

Napisane przez firmę

We are leading UK Suppliers of Kirkland 5% & Rogaine 5% Minoxidil products for both Men and Women. Fast Delivery of Minoxidil to the UK and Worldwide.


Dane kontaktowe

3,4

Średnia

Wynik TrustScore: 3.5 na 5

66 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Nie odpowiedziano na negatywne recenzje

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Great service

Great service! I received my order in a matter of a few days with Fedex. They are very dilligent with International shipping. I bought 10 boxes of minoxidil and that is exactly what I received in mint condition, box sealed. Very easy in terms of communication and will give the accurate tracking numbers.

4 września 2022
Opinia niezależna
Oceniono na 5 z 5

Great service, don't understand the negative feedback

I don't understand the negative reviews. Jason offered an amazing service. I got a discount on already highly competitive prices and received my order (72 bottles of 5% Kirkland Minoxidil) within a few days. It's a great product BTW, have been using it for 2 years. Not only stopped my balding, but reversed it.
I would post a photo of the product to show this is genuine but there's no way to append a photo.

28 lipca 2022
Opinia niezależna
Oceniono na 5 z 5

Excellent customer service

Excellent customer service. An item was out of stock but they advised me as soon as it came available again. I placed an order but forgot to apply a discount they had sent me and said I would apply it on my next order. No need, they refunded the 10% straight away.
A great way to do business.

29 maja 2022
Opinia niezależna
Oceniono na 1 z 5

Scam item never received lucky enough I…

Scam item never received lucky enough I paid with PayPal so I got my money back. Avoid

14 maja 2022
Opinia niezależna
Logo Minoxidil-Direct.com

Odpowiedź od Minoxidil-Direct.com

Dear Simon,

I am attempting to contact you regarding this order.

It appears you have received this yesterday.

Please contact me at orders@minoxidil-direct.com

Best Regards,

Jason / Sales Manager

Oceniono na 5 z 5

Fantastic, best place on-line!

Fantastic. Over the years I have had mixed results with shipping and contact from other companies shipping to Asia. This company is the place to go! Fast response, very transparent and friendly. The best I have found. No doubt. ## As the for negative reviews, guys if you don't get the results you wanted it is a DNA issue, NOT the company you bought it from.

12 maja 2022
Opinia niezależna
Oceniono na 5 z 5

Excellent customer service

Excellent customer service. I placed an order for 3 monthw supply and was sent female Minoxidil in error. I received a quick apology and was sent a 6 month supply.

11 maja 2022
Opinia niezależna
Oceniono na 5 z 5

I was worried.. (I'm from canada)

I was worried... I bought my 18 month supply and checked trustpilot afterwards. Kinda glad I did because I got worried once seeing the reviews. It looks like it was likely a COVID problem with deliveries cuz I bought mine a couple weeks ago, it was shipped the following day with a tracking # and I just received it. What I would say is use paypal if ur worried, they'll refund u if anything goes wrong but I havent found better prices for Canada (costco 5%) and it came exactly as I expected

30 marca 2022
Opinia niezależna
Oceniono na 5 z 5

Kirklan Sleep Aid - Minoxidil Direct -March 2022

March 2022. Ordered some Kirkland Sleep Aid (Recommended BTW) pills from this company for the UK. This is a US based company so postage was 10-14 days to the UK. The order was sent back by the courier (wrong post code I think). Jason Irmler (Sales Manager) answered my emails immediately and sent the order again with extra for the inconvenience. These arrived 10-14 days later. Most of the poor reviews for this company seem to be some time ago so I offer this review to reflect a more up to date situation. Recommended.

16 marca 2022
Opinia niezależna
Oceniono na 1 z 5

Waste of Money !!!.

Waste of Money !!!.
Used all brands of Minoxidil for receding hair over a period of 3 years. RESULTS: ZERO !

12 stycznia 2022
Opinia niezależna
Logo Minoxidil-Direct.com

Odpowiedź od Minoxidil-Direct.com

Thanks for the review.

I would like to a discount for being unsatisfied with our service.

Please contact me directly at orders@minoxidil-direct.com

Kind Regards,

Jason
Sales Manager

Oceniono na 1 z 5

Kirkland minoxidil

The prices have doubled, I used to get 6 months supply for around £35, now it's around £75.

6 listopada 2021
Opinia niezależna
Logo Minoxidil-Direct.com

Odpowiedź od Minoxidil-Direct.com

Thanks for the review.

We have recently lowered our pricing so that they are in line with what they had been previously.

I would like to a discount for being unsatisfied with our pricing.

Please contact me directly at orders@minoxidil-direct.com

Kind Regards,

Jason
Sales Manager

Oceniono na 5 z 5

LOL I have been ordering from this site…

LOL I have been ordering from this site for 13 years and I have never had any problem. Yes, of course, when airplanes don't fly because of COVID, you cannot get your order. (Geniuses!) Under normal circumstances, it takes approximately 2 weeks for a shipment to arrive in Europe. But my last order (spring 2020) arrived after 3 months.
P.S.: Since their website doesn't allow any orders (anywhere), I tried to find out more about the current situation and it seems that it has a surprising, unpleasant denouement: The owner of the shop was arrested in May 2020 and it seems that sending packages from a US jail isn't very easy. This explains all the problems with responses (which was surprising because otherwise, he replied reliably). So, there is no other option but to find some other supplier.

14 maja 2021
Opinia niezależna
Oceniono na 1 z 5

fake treatment,I would give no stars if possible

I would give no stars if possible, my order took 12 weeks to arrive and during that time I couldnt contact them, they didnt answer any emails, nothing, so I was very surprised when it finally arrived. I used it as directed religiously for 3 months and saw no new hair growth any where what so ever, which considering I have a couple of patches I grow facial hair easily I expected some new hair growth, if it was going to work I would have shown maybe the beginings of new hair growth but nothing. I think it is fake, although I cant prove it. BEWARE.

11 lutego 2021
Opinia niezależna
Logo Minoxidil-Direct.com

Odpowiedź od Minoxidil-Direct.com

Thanks for the review.

I would like to a discount for being unsatisfied with our product.

Please contact me directly at orders@minoxidil-direct.com

Kind Regards,

Jason
Sales Manager

Oceniono na 1 z 5

Scam

Scam , don’t buy. Shipment never arrived and no communication back from them .

29 grudnia 2020
Opinia niezależna
Logo Minoxidil-Direct.com

Odpowiedź od Minoxidil-Direct.com

Thanks for the review.

We had shut down for a very long time due to COVID postal delays and non-deliveries.

When you last tried to order, our payment gateway was down.

However, we are back up and running now with 7-9 day deliveries to the UK. Duties are paid so nothing will be due.

Please contact me orders@minoxidil-direct.com with your outstanding order and I will take care of it.

Kind Regards,

Jason
Sales Manager

Oceniono na 1 z 5

They took my money and never sent the…

They took my money and never sent the product. Then never replied to my emails.

They send your first shipment out to gain trust, then when you place a bigger order, say bye bye to your money.

3 grudnia 2020
Opinia niezależna
Logo Minoxidil-Direct.com

Odpowiedź od Minoxidil-Direct.com

Thanks for the review.

We had shut down for a very long time due to COVID postal delays and non-deliveries.

When you last tried to order, our payment gateway was down.

However, we are back up and running now with 7-9 day deliveries to the UK. Duties are paid so nothing will be due.

Please contact me orders@minoxidil-direct.com with your outstanding order and I will take care of it.

Kind Regards,

Jason
Sales Manager

Oceniono na 1 z 5

Terrible

Terrible - avoid. I placed an order 8 weeks ago, still not arrived. There is no tracking and this company ignore my emails, there is no way to contact them except by emails, which they ignore.

They have taken by money, not supplied the goods, and then ignored me

12 sierpnia 2020
Opinia niezależna
Logo Minoxidil-Direct.com

Odpowiedź od Minoxidil-Direct.com

Thanks for the review.

We had shut down for a very long time due to COVID postal delays and non-deliveries.

When you last tried to order, our payment gateway was down.

However, we are back up and running now with 7-9 day deliveries to the UK. Duties are paid so nothing will be due.

Please contact me orders@minoxidil-direct.com with your outstanding order and I will take care of it.

Kind Regards,

Jason
Sales Manager

Oceniono na 1 z 5

Products never arrived

Products never arrived, multiple emails sent, messages via social media and phone numbers don’t work!

I was lucky and recovered my money via PayPal!

Avoid!!

I used minoxidil world which is UK based was £4 cheaper than what I ordered and turned up two days later

23 lipca 2020
Opinia niezależna
Logo Minoxidil-Direct.com

Odpowiedź od Minoxidil-Direct.com

Thanks for the review.

We had shut down for a very long time due to COVID postal delays and non-deliveries.

When you last tried to order, our payment gateway was down.

However, we are back up and running now with 7-9 day deliveries to the UK. Duties are paid so nothing will be due.

Please contact me orders@minoxidil-direct.com with your outstanding order and I will take care of it.

Kind Regards,

Jason
Sales Manager

Oceniono na 1 z 5

I have ordered an item on 11 June still…

I have ordered an item on 11 June still the my order has not been received, I have sent many emails bu no response at all. This is the worst company I have used.

23 lipca 2020
Opinia niezależna
Logo Minoxidil-Direct.com

Odpowiedź od Minoxidil-Direct.com

Thanks for the review.

We had shut down for a very long time due to COVID postal delays and non-deliveries.

When you last tried to order, our payment gateway was down.

However, we are back up and running now with 7-9 day deliveries to the UK. Duties are paid so nothing will be due.

Please contact me orders@minoxidil-direct.com with your outstanding order and I will take care of it.

Kind Regards,

Jason
Sales Manager

Oceniono na 1 z 5

Never shipped my order

I ordered in early June. I waited a full month before contacting them because of the 4-5 week shipping time due to covid, but I was worried because my order was still marked as “processing” as if it hadn’t even been shipped yet. They never answered my message. I got a full refund through PayPal today, but still no information as to whether my order will ever be fulfilled. The worst part in all this, other than the total lack of communication, is that I’m still getting near daily promotional emails guaranteeing express delivery.
Not sure what’s going on with the company, but it feels a lot like they’ve fully stopped business and didn’t tie up a single loose end.

22 lipca 2020
Opinia niezależna
Logo Minoxidil-Direct.com

Odpowiedź od Minoxidil-Direct.com

Thanks for the review.

We had shut down for a very long time due to COVID postal delays and non-deliveries.

When you last tried to order, our payment gateway was down.

However, we are back up and running now with 7-9 day deliveries to the UK. Duties are paid so nothing will be due.

Please contact me orders@minoxidil-direct.com with your outstanding order and I will take care of it.

Kind Regards,

Jason
Sales Manager

Oceniono na 1 z 5

Ordered on the 8th of June

Ordered on the 8th of June, was told that 4-5 a week delay was to be expected. After waiting for 5 weeks, I emailed to enquire about my order, I have yet to hear a response from them. I’ve ordered with them before and their delivery time was very quick so I’m assuming they’ve been hit hard by COVID-19. Is there a minoxidil shortage?

Unfortunately, I didn’t order through PayPal, so I don’t know how I will get a refund.

21 lipca 2020
Opinia niezależna
Logo Minoxidil-Direct.com

Odpowiedź od Minoxidil-Direct.com

Thanks for the review.

We had shut down for a very long time due to COVID postal delays and non-deliveries.

When you last tried to order, our payment gateway was down.

However, we are back up and running now with 7-9 day deliveries to the UK. Duties are paid so nothing will be due.

Please contact me orders@minoxidil-direct.com with your outstanding order and I will take care of it.

Kind Regards,

Jason
Sales Manager

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