Millets - Whitehaven Recenzje 

568
Wynik TrustScore: 5 na 5

4,9

19/20 King Street, CA28 7LA Whitehaven, GB


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Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 4 z 5

Ordering online fairly simple. Confirmation of order good. Did download app to see where order was but felt could have done something themselves. Order arrived at shop ok and within expected timescale... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Great service (second to none) and knowledgable staff. I popped in to replace some hiking boots. I told the helpful assistant my requirements - and he knew what would work for me. I used them today o... Zobacz więcej

Reakcja na opinię

Oceniono na 4 z 5

Visited looking for walking shoes, young man who advised us was knowledgeable and very pleasant!

Reakcja na opinię

Oceniono na 5 z 5

I was needing a new pair of walking boots, called in at Millets, Whitehaven. What great service, loads to choose from. Nothing was too much trouble for the assistant, up and down bringing me all d... Zobacz więcej

Reakcja na opinię


Informacje dotyczące firmy

  1. Sklep z odzieżą i sprzętem do używania na wolnym powietrzu
  2. Sklep z odzieżą aktywną
  3. Sklep z walizkami i torbami
  4. Sklep turystyczny

O Millets - Whitehaven

Napisane przez firmę

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.

Contact us via Customer Care

Dane kontaktowe

  • 19/20 King Street, CA28 7LA, Whitehaven, Zjednoczone Królestwo

  • 01946 760655

4,9

Doskonała

Wynik TrustScore: 5 na 5

568 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,9

Wszystkie recenzje

(568)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 5252

Napisz recenzję
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Oceniono na 5 z 5

Popped in to get some water proofs for…

Popped in to get some water proofs for my kids. Was greeted with two very friendly gentleman who helped me straight away. Fantastic customer service and were very happy to help me and made me feel like a valued customer

6 listopada 2023
Opinia niezależna
Logo Millets - Whitehaven

Odpowiedź od Millets - Whitehaven

Thanks for giving us the maximum 5 stars.

We genuinely hope you're next experience with us is as fantastic as this one was.

Kind regards,
Millets Customer Care Team

Oceniono na 5 z 5

I bought hiking boots for my DofE

I bought hiking boots for my DofE. They were very helpful and knowledgeable.

4 listopada 2023
Opinia niezależna
Logo Millets - Whitehaven

Odpowiedź od Millets - Whitehaven

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

Oceniono na 5 z 5

welcoming woolly hat experience…

welcoming and very helpful with us trying on the huge collection of warm woolly hats! Thanks

2 listopada 2023
Opinia niezależna
Logo Millets - Whitehaven

Odpowiedź od Millets - Whitehaven

Thank you for the 5 star review.

It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.

Best wishes,
Millets Customer Care Team

Oceniono na 5 z 5

Claire went above and beyond to seek…

Claire went above and beyond to seek out a jacket to replace one I had purchased earlier . Nothing appeared to much trouble for the members of staff who were professional helpful and courteous.

31 października 2023
Opinia niezależna
Logo Millets - Whitehaven

Odpowiedź od Millets - Whitehaven

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Millets Customer Care Team

Oceniono na 5 z 5

Very good service

Very good service, I was unable to purchase the product in the shop, Leanne ordered it on line and it was delivered promptly to my address!

27 października 2023
Opinia niezależna
Logo Millets - Whitehaven

Odpowiedź od Millets - Whitehaven

Hi,

Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.

Thanks again for your time,
Millets Customer Care Team

Oceniono na 5 z 5

Millets Whitehaven

The lady who served us on the 21st October was absolutely amazing, she couldn’t do enough for us. Helpful, friendly and attentive and that also goes for the two men who finished the transaction off. With such personal attention why would anyone shop online!!

21 października 2023
Opinia niezależna
Logo Millets - Whitehaven

Odpowiedź od Millets - Whitehaven

Hi,

Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.

All the best,
Millets Customer Care Team

Oceniono na 5 z 5

Excellent customer service

26 października 2023
Opinia niezależna
Logo Millets - Whitehaven

Odpowiedź od Millets - Whitehaven

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
Millets Customer Care Team

Oceniono na 5 z 5

A pleasure to shop here 🤩

This is the second year running we have used the Whitehaven store.
We made a trip specially to Whitehaven with the purpose of going to Millets, as they had been so well stocked, knowledgeable and helpful. We weren't disappointed this year. An experienced, cheerful team, who make shopping in their store a pleasure. With their help we found everything we needed, and a fair bit besides 🤩

24 października 2023
Opinia niezależna
Logo Millets - Whitehaven

Odpowiedź od Millets - Whitehaven

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Millets Customer Care Team

Oceniono na 5 z 5

Millets - Whitehaven - Great Service

Went into Millets, Whitehaven, yesterday, just to browse really, but ended up with a purchase mainly due to the 'chatty man' working there in his apparent first retail job. Have seen other reviews, I assume about this particular individual, who have also praised his knowledge and expertise. I would have just browsed and walked out if not for him tbh but he managed to talk me into a purchase. It was almost akin to Auntie Wainwright off Last of the Summer Wine, except it wasn't pressure selling but helpful and insightful. Almost felt like I had to make the purchase after talking with him. I believe it was the manager there also chipped in with a comment which helped me with the final decision to purchase. Cannot really comment on the product itself as have not yet used it so would not really be a fair review if done so atm, but have been wanting it for a while so am happy with the purchase atm but I was mainly writing for the customer experience which was top notch. In fact, I have my eye on a few other products so will likely be back in again because of the service/knowledge there, even though only a small shop. In fact, if they haven't got it in stock they'll order it for you, like a Berghaus jacket I purchased from there Keswick branch and it almost arrived to the house where I was currently residing before I did. Literally, well within 24 hrs. Which I should probably also write a review on now as had it a while so feel can do so. Really good customer service in both branches.

24 października 2023
Opinia niezależna
Logo Millets - Whitehaven

Odpowiedź od Millets - Whitehaven

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Millets Customer Care Team

Oceniono na 5 z 5

Awesome

Awesome! The workers are absolutely fabulous; the best at everything they do and they are very friendly and they know lots of things!

24 października 2023
Opinia niezależna
Logo Millets - Whitehaven

Odpowiedź od Millets - Whitehaven

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Millets Customer Care Team

Oceniono na 5 z 5

service

5 star rating from in store staff and delivery service

23 października 2023
Logo Millets - Whitehaven

Odpowiedź od Millets - Whitehaven

Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.

Thanks again for your review,
Millets Customer Care Team

Oceniono na 5 z 5

Amazing staff

Great knowledge and advice from the team 👏 Booked a Holiday and needed some last minute Clothing the guys there helped me to pick out what I need for where I was going and choosing some good quality brands averall amazing Experience👍

21 października 2023
Opinia niezależna
Logo Millets - Whitehaven

Odpowiedź od Millets - Whitehaven

Hi,

Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.

All the best,
Millets Customer Care Team

Oceniono na 5 z 5

We visited this store today looking for boots

We visited this store today looking for a brand of boots the staff bent over backwards to find these for us they were not available after checking with other stores we were shown similar and are very happy with there were four of us all ended up buying the same boots and also coats hats and socks on leaving the store we realised we were missing two bags and the staff went out of there way to find us so we were relieved that we didn’t lose the items cannot express how well the staff looked after us a great experience

21 października 2023
Opinia niezależna
Logo Millets - Whitehaven

Odpowiedź od Millets - Whitehaven

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Millets Customer Care Team

Oceniono na 5 z 5

Great experience in store today

Great experience in store today, both gents are the till we’re chatty and friendly. No issues with the PDQ machine being down, there’s plenty of cash machines to use so no issue for us. You’ve a great team member there if that’s his first retail job. Well done Millets.

21 października 2023
Opinia niezależna
Logo Millets - Whitehaven

Odpowiedź od Millets - Whitehaven

Thank you for the 5 star review.

It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.

Best wishes,
Millets Customer Care Team

Oceniono na 5 z 5

Great staff with a great atmosphere

21 października 2023
Opinia niezależna
Logo Millets - Whitehaven

Odpowiedź od Millets - Whitehaven

Hi,

Thank you for giving us 5 stars.

It's really helpful seeing our colleagues get a mention too so thanks for that.

Kind regards,
Millets Customer Care Team

Oceniono na 5 z 5

Excellent custome

Excellent customer from Sean I think his name was. He was extremely helpful, polite and knowledgeable. I highly recommend the shop, the staff and the very well priced goods. 10/10

17 października 2023
Opinia niezależna
Logo Millets - Whitehaven

Odpowiedź od Millets - Whitehaven

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Millets Customer Care Team

Oceniono na 5 z 5

Great service

The person who served me was very helpful and friendly, not at all pushy.

14 października 2023
Opinia niezależna
Logo Millets - Whitehaven

Odpowiedź od Millets - Whitehaven

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Millets Customer Care Team

Oceniono na 5 z 5

Great Staff and choices of products.

14 października 2023
Opinia niezależna
Logo Millets - Whitehaven

Odpowiedź od Millets - Whitehaven

Hi,

Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.

Thanks again for your time,
Millets Customer Care Team

Oceniono na 5 z 5

Wow it the word I would use for the…

Wow it the word I would use for the customer service I received at the Whitehaven store today!! Claire who went above and beyond to help went completely out of her way to get the boots I needed for work!
I use this store often for work but didn’t expect this level of service!!

Thank you Claire it’s much appreciated 😊

8 października 2023
Opinia niezależna
Logo Millets - Whitehaven

Odpowiedź od Millets - Whitehaven

Hi,

Thanks for giving us 5 stars. It's really appreciated that you took time out of your day to review us.

Thanks again for shopping with us,
Millets Customer Care Team

Oceniono na 5 z 5

Helpful

Attentive, knowledgeable and friendly staff. No problem to refund 3 pairs of trousers I’d bought online, while I was able to try on appropriate size and styles in the shop’s changing room. Happy to buy correct size and will return to this shop for future purchases due to the helpful staff.

5 października 2023
Opinia niezależna
Logo Millets - Whitehaven

Odpowiedź od Millets - Whitehaven

Thank you for leaving us a 5 star review.

It's great to read that we got it on point for you.

Best wishes,
Millets Customer Care Team

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