Ordering online fairly simple. Confirmation of order good. Did download app to see where order was but felt could have done something themselves. Order arrived at shop ok and within expected timescale... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Great service (second to none) and knowledgable staff. I popped in to replace some hiking boots. I told the helpful assistant my requirements - and he knew what would work for me. I used them today o... Zobacz więcej
Reakcja na opinię
Visited looking for walking shoes, young man who advised us was knowledgeable and very pleasant!
Reakcja na opinię
I was needing a new pair of walking boots, called in at Millets, Whitehaven. What great service, loads to choose from. Nothing was too much trouble for the assistant, up and down bringing me all d... Zobacz więcej
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Informacje dotyczące firmy
- Sklep z odzieżą i sprzętem do używania na wolnym powietrzu
- Sklep z odzieżą aktywną
- Sklep z walizkami i torbami
- Sklep turystyczny
O Millets - Whitehaven
Napisane przez firmę
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.
Contact us via Customer Care
Dane kontaktowe
19/20 King Street, CA28 7LA, Whitehaven, Zjednoczone Królestwo
- 01946 760655
4,9
Doskonała
568 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Great shop, great staff
Great shop. Really helpful, friendly staff. Always leave a satisfied customer.
6 grudnia 2023
Opinia niezależna
Odpowiedź od Millets - Whitehaven
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Millets Customer Care Team
Excellent
Extremely helpful staff who found exactly what I was looking for.
6 grudnia 2023
Opinia niezależna
Odpowiedź od Millets - Whitehaven
Thank you for reviewing our store.
Getting full marks on a review is a real buzz for our team so long may it continue.
Thanks again,
Millets Customer Care Team
Best customer service
I have just been into millets in Whitehaven looking for a new backpack that I can use for work and I must say i was struggling to pick one out but Claire came to my rescue and gave loads of helpful information and great customer service, and couldn’t be more thankful for it, 10/10 will be going back
6 grudnia 2023
Opinia niezależna
Odpowiedź od Millets - Whitehaven
Hello,
Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.
Kind regards,
Millets Customer Care Team
Best Service
I had the best service in long long time. I went to get some gear for my wainwrights and the staff was amazingly knowledgeable, friendly and professional (Whitehaven)
I'm definitely coming back for more outdoor gear. It's a fresh air having someone helping you out and give you a great advice about what's the best gear for me.
See you soon to extra gear!
4 grudnia 2023
Opinia niezależna
Odpowiedź od Millets - Whitehaven
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Millets Customer Care Team
Sean and Ryan are a great asset
Sean and Ryan at the Whitehaven shop were really helpful, nothing is too much trouble, like taking gloves out of the fiddly packaging so I could get the right size.
28 listopada 2023
Opinia niezależna
Odpowiedź od Millets - Whitehaven
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Millets Customer Care Team
Purchased some winter clothing for a…
Purchased some winter clothing for a trip away with the kids. Staff were very knowledgeable of their products and very pleasant. Its a great store and one which we need to keep in Whitehaven.
28 listopada 2023
Opinia niezależna
Odpowiedź od Millets - Whitehaven
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Millets Customer Care Team
Absolutely amazing customer service
Absolutely amazing customer service. Highly recommend local shop great deals. And great staff ❤️
28 listopada 2023
Opinia niezależna
Odpowiedź od Millets - Whitehaven
Hi,
Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.
All the best,
Millets Customer Care Team
Excellent service from Claire and Sean…
Excellent service from Claire and Sean , nothing was a problem to them they were both really helpful .didnt have the item I was looking for so they ordered it and was delivered the very next day . Very good service Thankyou both 😊
24 listopada 2023
Opinia niezależna
Odpowiedź od Millets - Whitehaven
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Millets Customer Care Team
A great interaction with staff
The gents in the store interacted with you, you don’t get that online.
We spent £20 on the Mind charity products after learning 100% went to the charity.
Great advice given on waterproof outdoor wear which our 9 year old son needs for his go karting in winter weather. They showed interest, gave compliments to him and it was great to see.
Keep the store open!
26 listopada 2023
Opinia niezależna
Odpowiedź od Millets - Whitehaven
Hi,
Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.
Thanks again for your time,
Millets Customer Care Team
Great service from the staff at…
Great service from the staff at Whitehaven again , as a member of the local mountain rescue team the staff always look after us .
25 listopada 2023
Opinia niezależna
Odpowiedź od Millets - Whitehaven
Hi,
Thank you for giving us 5 stars.
It's really helpful seeing our colleagues get a mention too so thanks for that.
Kind regards,
Millets Customer Care Team
Sean was really helpful finding me a…
Sean was really helpful finding me a new wet weather jacket. Nothing was to much trouble and I left the shop with a smile on my face. I can't remember the other guys name but think it started with an N. They are both a credit to the store. I don't like shopping but today your shop was a pleasurable experience. Well done lads.
25 listopada 2023
Opinia niezależna
Odpowiedź od Millets - Whitehaven
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Millets Customer Care Team
As always what I need was available and…
As always what I need was available and the staff were friendly and knowledgeable.
24 listopada 2023
Opinia niezależna
Odpowiedź od Millets - Whitehaven
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Millets Customer Care Team
Fantastic service from knowledgeable
Fantastic service from knowledgeable, friendly and extremely helpful staff
22 listopada 2023
Opinia niezależna
Odpowiedź od Millets - Whitehaven
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Millets Customer Care Team
Great customer service and very…
Great customer service and very friendly staff!
21 listopada 2023
Opinia niezależna
Odpowiedź od Millets - Whitehaven
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Millets Customer Care Team
absolutely outstanding customer…
absolutely outstanding customer service, and help , one male who was in the shop was the most help i could ask for a more what a lovely experience when walking into a shop . will be back regularly 👍🏽
17 listopada 2023
Opinia niezależna
Odpowiedź od Millets - Whitehaven
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Millets Customer Care Team
Friendly ,Professional service.
14 listopada 2023
Opinia niezależna
Odpowiedź od Millets - Whitehaven
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Millets Customer Care Team
Staff very efficient and friendly
Staff very efficient and friendly , good choice and plenty of offers on
11 listopada 2023
Opinia niezależna
Odpowiedź od Millets - Whitehaven
Hi,
Many thanks for taking some time to give us a 5 star review.
We really hope that all your future experiences with us are just as good.
Thanks again,
Millets Customer Care Team
Customer service is great
10 listopada 2023
Opinia niezależna
Odpowiedź od Millets - Whitehaven
Hello,
Thanks for giving us the maximum score.
Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.
Thanks again for the review,
Millets Customer Care Team
Excellent customer service
Excellent customer service. The staff made an exchange for a new size simple and straight forward and couldn't have been more helpful. Would highly recommend shopping in the store.
8 listopada 2023
Opinia niezależna
Odpowiedź od Millets - Whitehaven
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Millets Customer Care Team
Brilliant customer service
Fantastic service from two members of staff
Clerk 007
9 listopada 2023
Opinia niezależna
Odpowiedź od Millets - Whitehaven
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Millets Customer Care Team
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.