Ordering online fairly simple. Confirmation of order good. Did download app to see where order was but felt could have done something themselves. Order arrived at shop ok and within expected timescale... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
The two lads working today were absolutely lovely, very helpful, knowledgeable and always provide a good laugh. Cannot recommend enough. Great NHS discount and charity donation that actually goes t... Zobacz więcej
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No delivery fee, polite staff member, quality item
Reakcja na opinię
We had a very specific requirement. Although we couldn't find exactly what we were after, we ended up buying a few other items and it was a lovely shopping experience. Claire and Ryan were so helpful... Zobacz więcej
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Informacje dotyczące firmy
- Sklep z odzieżą i sprzętem do używania na wolnym powietrzu
- Sklep z odzieżą aktywną
- Sklep z walizkami i torbami
- Sklep turystyczny
O Millets - Whitehaven
Napisane przez firmę
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.
Contact us via Customer Care
Dane kontaktowe
19/20 King Street, CA28 7LA, Whitehaven, Zjednoczone Królestwo
- 01946 760655
4,9
Doskonała
562 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Odpowiedź od Millets - Whitehaven
Hi,
Thank you for providing your review.
It's really helpful seeing our colleagues get a mention too so thanks for that.
Kind regards,
Millets Customer Care Team
Ordering online fairly simple
Ordering online fairly simple. Confirmation of order good. Did download app to see where order was but felt could have done something themselves. Order arrived at shop ok and within expected timescale. Was polite when phoned up the shop to confirm order was there and when was going to pick up. Order was quick to hand - shop had them in good location. Had to be prompted that two parcels. Shoes both correct sizes and still fitted well. Wait to see if still as long lasting as usual and consider value for money. Would order again.
18 maja 2026
Odpowiedź od Millets - Whitehaven
Hi,
Many thanks for taking some time to provide your review.
We really hope that all your future experiences with us are just as good.
Thanks again,
Millets Customer Care Team
First class.
Quality product, I ordered the brasher mens pants, can't remember model, excellent price too, unfortunately I ordered the wrong size so took them back to my local shop (Whitehaven. Cumbria)
The manager and young man in the shop were fantastic. They could not have been any nicer. 10 out of 10 for them. Cheers guys.
As Arnold said "ill be back"!
5 kwietnia 2026
Odpowiedź od Millets - Whitehaven
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Millets Customer Care Team
Excellent service by a great gentleman…
Excellent service by a great gentleman well recommended
2 kwietnia 2026
Opinia niezależna
Odpowiedź od Millets - Whitehaven
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Millets Customer Care Team
Very helpful staff .
16 marca 2026
Opinia niezależna
Odpowiedź od Millets - Whitehaven
Hi,
Thank you for giving us 5 stars.
It's really helpful seeing our colleagues get a mention too so thanks for that.
Kind regards,
Millets Customer Care Team
Can't fault it in any way
Can't fault it in any way
Staff were patient and more than knowledgeable about everything. Really friendly and the best customer service ive had in a long time.
Adrian was great.
2 marca 2026
Opinia niezależna
Odpowiedź od Millets - Whitehaven
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Millets Customer Care Team
Thanks Great Staff.
Thanks, great staff, interested in my needs and helped with what I needed.
18 stycznia 2026
Opinia niezależna
Odpowiedź od Millets - Whitehaven
Hi,
Thank you for giving us 5 stars.
It's really helpful seeing our colleagues get a mention too so thanks for that.
Kind regards,
Millets Customer Care Team
The staff were awesome couldn’t do…
The staff were awesome couldn’t do enough to assist, no matter how long it took.
Over the pre Christmas, Christmas and New Year we have been in several times and not once have we felt under pressure or unwelcome.
Thanks team.
2 stycznia 2026
Opinia niezależna
Odpowiedź od Millets - Whitehaven
HI,
Thank you for giving us a 5 star review.
We really hope that each and every experience you have with us is as good as this one.
Kind regards,
Millets Customer Care Team
Staff were very friendly and helpful…
Staff were very friendly and helpful when I asked questions. Also, I have mobility issues. I was coming down the stairs with a big bag and small bag of shopping and a crutch and the young man quickly came over and took the bags off me so I could get down the stairs easier. Will shop here again.
20 grudnia 2025
Opinia niezależna
Odpowiedź od Millets - Whitehaven
Thanks for the 5 star review.
We hope your next experience with us is as good as this one.
Thanks again
Millets Customer Care Team
Excellent service
Always great informative, helpful and friendly staff
21 listopada 2025
Opinia niezależna
Odpowiedź od Millets - Whitehaven
Hi,
Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.
Kind regards,
Millets Customer Care Team
Popped in today bought a couple of hats…
Popped in today bought a couple of hats . I was served by Leo . He was very helpful and polite .This is the second time he has served me and he is good at his job Thankyou will be back again Alan .
25 października 2025
Opinia niezależna
Odpowiedź od Millets - Whitehaven
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Millets Customer Care Team
Leo in particular was very…
Leo in particular was very knowledgeable and kind. Very helpful and assisted with all my queries. Will visit again for more camping gear
27 września 2025
Opinia niezależna
Odpowiedź od Millets - Whitehaven
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Millets Customer Care Team
The staff in there are knowledgeable…
The staff in there are knowledgeable and very helpful I can’t praise them enough
2 października 2025
Opinia niezależna
Odpowiedź od Millets - Whitehaven
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Millets Customer Care Team
First Class customer service
Friendly and helpful staff.
Knowledgeable and offered relevant advice
23 września 2025
Opinia niezależna
Odpowiedź od Millets - Whitehaven
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Millets Customer Care Team
The staff were lovely
The staff were lovely, helpful. Very knowledgeable.
30 sierpnia 2025
Opinia niezależna
Odpowiedź od Millets - Whitehaven
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Millets Customer Care Team
Great service very helpful and…
Great service very helpful and informative
27 lipca 2025
Opinia niezależna
Odpowiedź od Millets - Whitehaven
Hi,
Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.
Kind regards,
Millets Customer Care Team
Fantistic service and value…
Excellent customer service and good value. Fantastically useful advice from staff who have a wealth of experience they willingly share. Shopping with confidence that cannot be matched online. A great shop that met all our walking needs; boots, waterproofs and gloves.
23 czerwca 2025
Opinia niezależna
Odpowiedź od Millets - Whitehaven
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Millets Customer Care Team
Great personal service
Great service, good advice. Came in for some inner soles and came out with some other camping and walking stuff.
The guy who helped us was great, giving good advice. When I asked if the company did military discount (they do) he thanked me for my service which means a lot. Great shop packed with a wide range of outdoor stuff over 2 floors.
25 czerwca 2025
Opinia niezależna
Odpowiedź od Millets - Whitehaven
Hello,
Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.
Kind regards,
Millets Customer Care Team
Brilliant customer service
Brilliant customer service. I asked for advice on cooking stoves etc and was shown my options and all my questions were answered. Staff always give their full attention and are very approachable.
30 maja 2025
Opinia niezależna
Odpowiedź od Millets - Whitehaven
Thanks for the 5*
It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.
Kind regards,
Millets Customer Care Team
Great store and great staff
We went to Millets in Whitehaven today looking for a tent and we ended up with two! Leanne was a great salesperson, very knowledgeable and very friendly, we'll definitely be back and tell everyone what a great shop this is.
29 maja 2025
Opinia niezależna
Odpowiedź od Millets - Whitehaven
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Millets Customer Care Team
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
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Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.