Ordering online fairly simple. Confirmation of order good. Did download app to see where order was but felt could have done something themselves. Order arrived at shop ok and within expected timescale... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Great service (second to none) and knowledgable staff. I popped in to replace some hiking boots. I told the helpful assistant my requirements - and he knew what would work for me. I used them today o... Zobacz więcej
Reakcja na opinię
Visited looking for walking shoes, young man who advised us was knowledgeable and very pleasant!
Reakcja na opinię
I was needing a new pair of walking boots, called in at Millets, Whitehaven. What great service, loads to choose from. Nothing was too much trouble for the assistant, up and down bringing me all d... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
- Sklep z odzieżą i sprzętem do używania na wolnym powietrzu
- Sklep z odzieżą aktywną
- Sklep z walizkami i torbami
- Sklep turystyczny
O Millets - Whitehaven
Napisane przez firmę
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.
Contact us via Customer Care
Dane kontaktowe
19/20 King Street, CA28 7LA, Whitehaven, Zjednoczone Królestwo
- 01946 760655
4,9
Doskonała
568 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Great service very helpful and…
Great service very helpful and informative
27 lipca 2025
Opinia niezależna
Odpowiedź od Millets - Whitehaven
Hi,
Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.
Kind regards,
Millets Customer Care Team
Fantistic service and value…
Excellent customer service and good value. Fantastically useful advice from staff who have a wealth of experience they willingly share. Shopping with confidence that cannot be matched online. A great shop that met all our walking needs; boots, waterproofs and gloves.
23 czerwca 2025
Opinia niezależna
Odpowiedź od Millets - Whitehaven
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Millets Customer Care Team
Great personal service
Great service, good advice. Came in for some inner soles and came out with some other camping and walking stuff.
The guy who helped us was great, giving good advice. When I asked if the company did military discount (they do) he thanked me for my service which means a lot. Great shop packed with a wide range of outdoor stuff over 2 floors.
25 czerwca 2025
Opinia niezależna
Odpowiedź od Millets - Whitehaven
Hello,
Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.
Kind regards,
Millets Customer Care Team
Brilliant customer service
Brilliant customer service. I asked for advice on cooking stoves etc and was shown my options and all my questions were answered. Staff always give their full attention and are very approachable.
30 maja 2025
Opinia niezależna
Odpowiedź od Millets - Whitehaven
Thanks for the 5*
It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.
Kind regards,
Millets Customer Care Team
Great store and great staff
We went to Millets in Whitehaven today looking for a tent and we ended up with two! Leanne was a great salesperson, very knowledgeable and very friendly, we'll definitely be back and tell everyone what a great shop this is.
29 maja 2025
Opinia niezależna
Odpowiedź od Millets - Whitehaven
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Millets Customer Care Team
Great store
Great store, staff are very helpful and friendly. Good range of items at very reasonable prices.
22 maja 2025
Opinia niezależna
Odpowiedź od Millets - Whitehaven
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Millets Customer Care Team
Great customer service
The gentleman that served me was really helpful and friendly, it made my day; great customer service. (ASS 6/6)? Don’t know if that refers to him, Transaction 91664.
5 maja 2025
Opinia niezależna
Odpowiedź od Millets - Whitehaven
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Millets Customer Care Team
Odpowiedź od Millets - Whitehaven
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Millets Customer Care Team
Friendly & helpful staff
Easy to find what I was looking for, friendly helpful staff as always
24 marca 2025
Opinia niezależna
Odpowiedź od Millets - Whitehaven
Thanks for giving us 5 stars and for taking the time to leave us your review, It's really appreciated.
Thanks again for shopping with us,
Millets Customer Care Team
Popped in today with a faulty item
Popped in today with a faulty item, Adrian was more than helpful and always has been Thank you
27 lutego 2025
Opinia niezależna
Odpowiedź od Millets - Whitehaven
Hello,
Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.
Kind regards,
Millets Customer Care Team
The staff are all helpful and very well…
The staff are all helpful and very well informed. This is my favourite shop in Whitehaven. Always enjoy shopping here and the prices are amazing.
9 lutego 2025
Opinia niezależna
This shop and it's staff over the years…
This shop and it's staff over the years I have been coming here have been fantastic, awesome service and products, hopefully for many years to come , cheers for everything guys and gals 👍
6 lutego 2025
Opinia niezależna
Need more shops like this
The staff were very genuine peaple and more than happy to help me today as i am autistic and have problems when I come to buy walking boots. The staffs guidance and support made me happy with the boots that i chose a correct pair that suited mypersonal requirements and what I wanted .. it was so much easier buying from the store rather than buying
online as I was able to get what I
needed because the employees were more than happy to go through different
products and gave me positive feedback
on the performance and quality of what I
was buying was going to last ..thank you millets of whitehaven. And thank you the lad who served me for doing your job with pride and making it a pleasant shopping experience. 11/10 .
31 stycznia 2025
Opinia niezależna
Absolutely the best customer service
Absolutely the best customer service, well done 👏 knowledgeable staff. Nothing was too much bother , tried on so many sandals and found just the right thing. I hate buying shoes but Millets made it much easier and avoided the costly mistakes of buying online . Thank you 🙏
18 stycznia 2025
Opinia niezależna
Excellent customer service
Excellent customer service. Easy to exchange an item with advice and extra savings. Thank you so very much.
17 grudnia 2024
Opinia niezależna
Odpowiedź od Millets - Whitehaven
Hello,
Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.
Kind regards,
Millets Customer Care Team
Odpowiedź od Millets - Whitehaven
Hi,
Thank you for giving us 5 stars.
It's really helpful seeing our colleagues get a mention too so thanks for that.
Kind regards,
Millets Customer Care Team
Great service from very helpful staff
Whitehaven shop is well stocked and always able to find what we want. The staff are very helpful and are knowledgeable about the products. Service is first class, it's the second time we have shopped there and will certainly be back again.
25 listopada 2024
Opinia niezależna
Odpowiedź od Millets - Whitehaven
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Millets Customer Care Team
Odpowiedź od Millets - Whitehaven
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Millets Customer Care Team
Brilliant
A regular shopper here and always a great experience with kind and helpful staff, great products and great prices.
21 listopada 2024
Opinia niezależna
Odpowiedź od Millets - Whitehaven
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Millets Customer Care Team
Odpowiedź od Millets - Whitehaven
Hi,
Thank you for giving us 5 stars.
It's really helpful seeing our colleagues get a mention too so thanks for that.
Kind regards,
Millets Customer Care Team
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.