Was served by a young girl called Mya (I think that was her name) excellent customer service, took the time to listen to my foot issues and suggest the perfect shoe, I had previously rejected about 4... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Great quality, great prices and great customer service. Mya gave me exceptional help for finding the best camping equipment. I was very pleased with the price it came out at and for the support I was... Zobacz więcej
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Today I went in to buy a pair of boots and waterproof trousers, fantastic service from Mya and Caroline , very knowledgeable and friendly. Will definitely be back .
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I ordered two items online to collect at the Keswick store. My husband duly picked up the package, we were about to leave the store and I just thought it doesn't look very big for two mens fleeces and... Zobacz więcej
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Informacje dotyczące firmy
- Sklep z odzieżą i sprzętem do używania na wolnym powietrzu
- Sklep z odzieżą aktywną
- Sklep z walizkami i torbami
- Sklep turystyczny
O Millets - Keswick
Napisane przez firmę
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.
Contact us via Customer Care
Dane kontaktowe
73 Main Street, CA12 5DS, Keswick, Zjednoczone Królestwo
- 01768 800372
4,9
Doskonała
400 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
No problems at all.
No problems at all, great gear at good prices. I always call in here on my visits to keswick and and always come away with a new item of clothing.
28 września 2023
Opinia niezależna
Odpowiedź od Millets - Keswick
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Millets Customer Care Team
Odpowiedź od Millets - Keswick
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Millets Customer Care Team
Riley was fab!
I went shopping for some shoes not really knowing what I was looking for/ what type of shoes are best for different activities. The staff member Riley was a great help! Helped me pick out a pair of merrel boots which were very comfortable (which I struggle to find as I have wide feet) but he managed to help me find a good fitting size, and explained to me some stuff for aftercare that I might need down the line. So overall, this shop is lovely and the staff there are very kind and approachable, thanks again to Riley for helping me find what I needed! Would definitely recommend to others!!
27 lutego 2024
Opinia niezależna
Odpowiedź od Millets - Keswick
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Millets Customer Care Team
Great service and product knowledge
Great service and product knowledge by Mark. I highly recommend this shop. Great location for local walks as well!!
22 lutego 2024
Opinia niezależna
Odpowiedź od Millets - Keswick
Hi,
Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.
Thanks again for your time,
Millets Customer Care Team
Excellent friendly professional service…
Excellent friendly professional service from Mellisa. Thank you.
23 lutego 2024
Opinia niezależna
Odpowiedź od Millets - Keswick
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Millets Customer Care Team
Great selection of products with great…
Great selection of products with great special offers. We were served by Amy and Melinda who were both very helpful
3 lutego 2024
Opinia niezależna
Odpowiedź od Millets - Keswick
Hi,
Your feedback is greatly appreciated, especially as it's 5 star feedback.
Thanks again for your review,
Millets Customer Care Team
Helpful assistant Melinda
We were served by Melinda who was extremely helpful, in my view she went beyond what is expected from a sales assistant. The store in general was well laid out and well stocked.
Thank you Melinda.
26 stycznia 2024
Opinia niezależna
Odpowiedź od Millets - Keswick
Hi,
It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.
Thanks again for the review,
Millets Customer Care Team
Friendly and helpful
Friendly, no pressure, knowledgeable and easy to deal with.
21 stycznia 2024
Opinia niezależna
Odpowiedź od Millets - Keswick
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Millets Customer Care Team
Caroline was fab
Caroline was fab. Helpful and done with a smile! What's not to like. Thanks for Yaktrax
18 stycznia 2024
Opinia niezależna
Odpowiedź od Millets - Keswick
Hello,
Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.
Kind regards,
Millets Customer Care Team
Purchase of pair of shoes
On 12 January I purchased a pair of Merril MOAB3 GTX shoes. I was served by Amy, who was extremely efficient and very helpful. Nothing seemed to be to much bother for Amy, and at no point did she make me feel under any pressure to purchase the shoes. Amy also informed me that due to my membership of the Caravan and Camping Club I was due a discount, which helped towards making the sale.
12 stycznia 2024
Opinia niezależna
Odpowiedź od Millets - Keswick
Hi,
Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.
All the best,
Millets Customer Care Team
Friendly and helpful (unlike Blacks…
Friendly and helpful (unlike Blacks next door)
Amy was very helpful and knowledgable about about shoes and gloves. She is a little gem ! 👏👏great customer service , she could teach them in blacks a thing or two👏
3 stycznia 2024
Opinia niezależna
Odpowiedź od Millets - Keswick
We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.
Thanks for shopping with us and we hope to see you again soon.
Kind Regards
Millets Customer Care Team
Amy’s customer service skills
Hi all,
Went into the store looking for some walking boots & was a bit disappointed they didn’t have my size in the ones I wanted. However! Amy was very helpful and patient with me & managed to find something suitable. Also bought a coat & some socks in the sale 👍🏻
Thanks again Amy 👍🏻
6 stycznia 2024
Opinia niezależna
Odpowiedź od Millets - Keswick
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Millets Customer Care Team
Good service
9 grudnia 2023
Odpowiedź od Millets - Keswick
Hello,
Thanks for the amazing review!
I am delighted to hear that you are happy with our service.
We hope that you continue to shop with us.
Kind regards,
Maria,
Millets Online Reviews Team.
Such very helpful staff
Such very helpful staff. Melinda was exceptionally helpful. Good choice of clothes/shoes reasonably priced in store too
15 grudnia 2023
Opinia niezależna
Odpowiedź od Millets - Keswick
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Millets Customer Care Team
Amy was excellent
Amy was excellent, we brought a pair of shoes and a Swiss Army Knife she was very polite, helpful.
17 grudnia 2023
Opinia niezależna
Odpowiedź od Millets - Keswick
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Millets Customer Care Team
Great store
Every time I’ve visited the store Mark and the other staff have been nothing short of amazing. Friendly, courteous and very knowledgeable. Returned some goods on Monday and the service was hassle free and very quick. I then purchased some boots and the advice given was on point as always.
11 grudnia 2023
Opinia niezależna
Odpowiedź od Millets - Keswick
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Millets Customer Care Team
Excellent service from Caroline this…
Excellent service from Caroline this morning when I needed new walking shoes on a budget ! Super advice and service , thank you.
13 grudnia 2023
Opinia niezależna
Odpowiedź od Millets - Keswick
Hello,
Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.
Kind regards,
Millets Customer Care Team
Excellent service
Had excellent service from Mark who was very knowledgeable and nothing was too much trouble to make sure I had a great customer experience.
30 listopada 2023
Opinia niezależna
Odpowiedź od Millets - Keswick
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Millets Customer Care Team
Excellent service and a great Black Friday price…
Excellent service from a knowledgeable sales agent, Mark in Keswick branch. Very nice to get a 50% Black Friday discount on the walking boots I wanted
16 listopada 2023
Opinia niezależna
Odpowiedź od Millets - Keswick
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Millets Customer Care Team
All of the staff were very helpful and…
All of the staff were very helpful and friendly including caroline who served me
17 listopada 2023
Opinia niezależna
Odpowiedź od Millets - Keswick
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Millets Customer Care Team
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.