Lovely coat, very well priced but it keeps throwing out stuffing… so annoying but the staff were lovely.
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Recently bought x2 dry robes in my local Millets in Hitchin. Professional, knowledgeable & helpful customer service given by all staff every time I go in there. If I'd needed to replace/refund, the pr... Zobacz więcej
Reakcja na opinię
The team at Millets Hitchin are super friendly, helpful and knowledgeable, and the shop is an asset to the town. I needed a few last minute bits before a big trip and the team were happy to help me fi... Zobacz więcej
Reakcja na opinię
Came in on Christmas Eve looking for a last minute specific gift, although millets does not sell exactly what I was looking for, Tamsin helped me find something near identical - saving Christmas as... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
- Sklep z odzieżą i sprzętem do używania na wolnym powietrzu
- Sklep z odzieżą aktywną
- Sklep z walizkami i torbami
- Sklep turystyczny
O Millets - Hitchin
Napisane przez firmę
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.
Contact us via Customer Care
Dane kontaktowe
26 Market Place, SG5 1DT, Hitchin, Zjednoczone Królestwo
- 01462 413567
4,7
Doskonała
511 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Very helpful assistance from Kit
Very helpful assistance from Kit. Took time to help me with my decision. Very happy outcome. Deserves credit
5 maja 2024
Opinia niezależna
Odpowiedź od Millets - Hitchin
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Millets Customer Care Team
I was served by Kirsi who went out of…
I was served by Kirsi who went out of her way to find me some gloves in the store room for me to buy for my child's upcoming Scouts trip. Very helpful service and a good price for fleece gloves.
30 kwietnia 2024
Opinia niezależna
Odpowiedź od Millets - Hitchin
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Millets Customer Care Team
Hiking Boots
They were really helpful! I was served my Tamsin who helped me find the right sized pair of hiking boots and gave me advice on how they should fit.
28 kwietnia 2024
Opinia niezależna
Odpowiedź od Millets - Hitchin
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Millets Customer Care Team
I was served by kit
I was served by kit. I purchased a pair of wellington boots and asked if they sold safety shoes. I never really got a definitive answer yet when I felt the toe caps of some of the boots they were extremely firm. I was told about a half price offer but once the boots had gone through the till I was told I would need to buy something else to qualify. I showed an interest in a pair of binoculars and I wanted to try them out but was told as they were wrapped up they couldn’t be opened. Very unhelpful experience with other colleague just standing about leaning on a stand.
29 kwietnia 2024
Opinia niezależna
Odpowiedź od Millets - Hitchin
Hi,
Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at millets.co.uk/customer-care/contact-us
Thanks again for your time,
Millets Customer Care Team
Kirsi was able to give me some very…
Kirsi was able to give me some very helpful advice in my footwear selection.
30 marca 2024
Opinia niezależna
Odpowiedź od Millets - Hitchin
Hi,
Your feedback is greatly appreciated, especially as it's 5 star feedback.
Thanks again for your review,
Millets Customer Care Team
Tamsin
Beautiful service! I was encouraged to try on the jacket before I bought it and glad I did because it came up small!
25 kwietnia 2024
Opinia niezależna
Odpowiedź od Millets - Hitchin
Hello,
Thanks for giving us the maximum score.
Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.
Thanks again for the review,
Millets Customer Care Team
My wife needed new walking shoes and…
My wife needed new walking shoes and she found some in their sale
The assistant was very helpful and we felt we had a good deal
23 kwietnia 2024
Opinia niezależna
Odpowiedź od Millets - Hitchin
Thank you for reviewing our store.
Getting full marks on a review is a real buzz for our team so long may it continue.
Thanks again,
Millets Customer Care Team
Kirsi
Kirsi was very good at finding out what I wanted the shoes for and pointing out the best ones for me
22 kwietnia 2024
Opinia niezależna
Odpowiedź od Millets - Hitchin
Hi,
Many thanks for taking some time to provide your review.
We really hope that all your future experiences with us are just as good.
Thanks again,
Millets Customer Care Team
First class all over!
Excellent advice and service from Hitchin Millets.
I was served by Tamsin who had excellent product knowledge and offered superb practical advice upon the most suitable pair of walking boots I needed for the type of trip I had planned. It is really great to have such an excellent shop in the centre of our market town.
20 kwietnia 2024
Opinia niezależna
Odpowiedź od Millets - Hitchin
Thanks for giving us a 5 star review.
It's a real team effort to make sure everyone gets the right level of service and we hope that we can maintain that level of expectation.
Kind Regards
Millets Customer Care Team
We popped into the shop in Hitchin
We popped into the shop in Hitchin, my wife and I were looking for new walking boots.
Leo came over as I had some questions in relation to the extent of waterproof of some of the boots. Leo was knowledgeable in all aspects of the variety of the boots in stock. He was concise in his advice, but not coming across as pushing any sales. We both purchased new boots on that day. Well done to millets for finding Leo, Well done Leo for being smart sensible and engaging. Go meet Leo in Millets in Hitchin.
13 kwietnia 2024
Opinia niezależna
Odpowiedź od Millets - Hitchin
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Millets Customer Care Team
The young lady that served me was very…
The young lady that served me was very helpful and pleasant. My shopping experience with millets was most enjoyable.
16 kwietnia 2024
Opinia niezależna
Odpowiedź od Millets - Hitchin
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Millets Customer Care Team
Kirsi was helpful and informative
Kirsi was helpful and informative. She gave space and time to try on and test the hiking shoes. Many thanks
10 kwietnia 2024
Opinia niezależna
Odpowiedź od Millets - Hitchin
Hello,
Thank you for providing your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.
Kind regards,
Millets Customer Care Team
Helpful information and assistance…
Helpful information and assistance receivec
10 kwietnia 2024
Opinia niezależna
Odpowiedź od Millets - Hitchin
Hi,
Thanks for your feedback.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Millets Customer Care Team
Great visit to hitchin branch.
Great visit to hitchin branch.
Welcomed by a friendly member of staff Tamsin , I asked if the had what I was looking for and she immediately identified it for me and informed me about a special offer , which I happily agreed too. Great experience.
6 kwietnia 2024
Opinia niezależna
Odpowiedź od Millets - Hitchin
Hi,
Thank you for providing your review.
It's really helpful seeing our colleagues get a mention too so thanks for that.
Kind regards,
Millets Customer Care Team
Odpowiedź od Millets - Hitchin
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Millets Customer Care Team
Hitchin store
Tamsin in Hitchin store was fabulous and helped my 14 year old son get equipped for his DoE.
6 kwietnia 2024
Opinia niezależna
Odpowiedź od Millets - Hitchin
Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.
Thanks again for your review,
Millets Customer Care Team
Served by Simon
Served by Simon: Gave good advice and helped look for the right gear and equipment for my first trial hike and camp. Definitely would recommend if you’re unsure of what you need
5 kwietnia 2024
Opinia niezależna
Odpowiedź od Millets - Hitchin
Hello,
Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.
Kind regards,
Millets Customer Care Team
Helpful, friendly and reasonable prices
Tamsin was really helpful and friendly when I went in to grab some bits for my trip, even recommended a better (and cheaper) item than the one I had picked up!
5 kwietnia 2024
Opinia niezależna
Odpowiedź od Millets - Hitchin
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Millets Customer Care Team
The staff were helpful
The staff were helpful, polite and efficient. I am very pleased with my purchase. Thank you.
2 kwietnia 2024
Opinia niezależna
Odpowiedź od Millets - Hitchin
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Millets Customer Care Team
Pleasant and helpful service from Kirsi…
Pleasant and helpful service from Kirsi today.
2 kwietnia 2024
Opinia niezależna
Odpowiedź od Millets - Hitchin
Hello,
Thanks for giving us the maximum score.
Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.
Thanks again for the review,
Millets Customer Care Team
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.