i bought 2 chairs on a discount online and picked them up from the shop the next day. i saw that they had other chairs on display so i was able to swap a chair and get a refund - very easy. i also l... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Recently bought x2 dry robes in my local Millets in Hitchin. Professional, knowledgeable & helpful customer service given by all staff every time I go in there. If I'd needed to replace/refund, the pr... Zobacz więcej
Reakcja na opinię
The team at Millets Hitchin are super friendly, helpful and knowledgeable, and the shop is an asset to the town. I needed a few last minute bits before a big trip and the team were happy to help me fi... Zobacz więcej
Reakcja na opinię
Came in on Christmas Eve looking for a last minute specific gift, although millets does not sell exactly what I was looking for, Tamsin helped me find something near identical - saving Christmas as... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
- Sklep z odzieżą i sprzętem do używania na wolnym powietrzu
- Sklep z odzieżą aktywną
- Sklep z walizkami i torbami
- Sklep turystyczny
O Millets - Hitchin
Napisane przez firmę
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.
Contact us via Customer Care
Dane kontaktowe
26 Market Place, SG5 1DT, Hitchin, Zjednoczone Królestwo
- 01462 413567
4,8
Doskonała
508 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
i bought 2 chairs on a discount online…
i bought 2 chairs on a discount online and picked them up from the shop the next day. i saw that they had other chairs on display so i was able to swap a chair and get a refund - very easy. i also like the emailed receipt and helpful staff
28 maja 2026
Odpowiedź od Millets - Hitchin
Thanks for giving us 5 stars and for taking the time to leave us your review, It's really appreciated.
Thanks again for shopping with us,
Millets Customer Care Team
Odpowiedź od Millets - Hitchin
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Millets Customer Care Team
I visited Millets store at Hitchin, Herts
On 11 Feb 2026 I visited Millets Hitchin store with the aim of buying new walking boots. My old pair, Hi-Tec, have served me well for 13 years! The assistant, 008 (sorry, did not get a name) was so patient and helpful, gave excellent service and brought me several types and sizes to try on. I purchased a pair of North Ridge boots, a new brand for me which I hope will serve me as well as Hi-Tec.
11 lutego 2026
Opinia niezależna
Odpowiedź od Millets - Hitchin
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Millets Customer Care Team
Always cancelling orders!
Totally unacceptable service, cancelled my order with no explanations will never buy from them again! AVOID!
7 lutego 2026
Opinia niezależna
Odpowiedź od Millets - Hitchin
Hi,
Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at millets.co.uk/customer-care/contact-us
Thanks again for your time,
Millets Customer Care Team
Very helpful staff
Very helpful staff, helpful & made me welcome. Good price too 😃
4 listopada 2025
Opinia niezależna
Odpowiedź od Millets - Hitchin
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Millets Customer Care Team
Good service
Good fast knowledgeable service from shop assistant. Good polite interaction.
28 sierpnia 2025
Opinia niezależna
Odpowiedź od Millets - Hitchin
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Millets Customer Care Team
Really helpful finding right product at…
Really helpful finding right product at great price lots cheaper than amazon
6 sierpnia 2025
Opinia niezależna
Odpowiedź od Millets - Hitchin
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Millets Customer Care Team
Odpowiedź od Millets - Hitchin
Hello,
Many thanks for rating us so highly.
We hope that you find our choice of products and service great value.
Thanks again for the 5 stars,
Millets Customer Care Team
Excellent service
Excellent service. I wanted a lightweight warm jacket for walking in the Alps. Although most of the warmer outdoor clothing was not on display as it is now officially summer, Kirsi went to the storeroom and found just what I was looking for. I've used Millets in Hitchin many times and have always found them helpful.
4 czerwca 2025
Opinia niezależna
Odpowiedź od Millets - Hitchin
Thank you for reviewing our store.
Getting full marks on a review is a real buzz for our team so long may it continue.
Thanks again,
Millets Customer Care Team
Me and a friend went to Millets
Me and a friend went to Millets. Leo and kirsi were very helpful and made sure we got all that we need. I would highly recommend going to the branch for help they were amazing!
25 maja 2025
Opinia niezależna
Odpowiedź od Millets - Hitchin
Hi,
Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.
All the best,
Millets Customer Care Team
Great service from Leo
25 maja 2025
Opinia niezależna
Odpowiedź od Millets - Hitchin
Hello,
Thanks for giving us the maximum score.
Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.
Thanks again for the review,
Millets Customer Care Team
Excellent service and expert advice…
Excellent service and expert advice from Kirsi. I came in looking for durable boots for my new allotment, and with her help, I found the perfect pair within 10 minutes. She was not only knowledgeable but also incredibly friendly-made the whole experience easy and enjoyable.
26 kwietnia 2025
Opinia niezależna
Odpowiedź od Millets - Hitchin
Hi,
Thank you so much for the positive review.
We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.
All the best
Millets Customer Care Team
Odpowiedź od Millets - Hitchin
Hi,
It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.
Thanks again for the review,
Millets Customer Care Team
Odpowiedź od Millets - Hitchin
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Millets Customer Care Team
Millets in Hitchin is generally good
Millets in Hitchin is generally good, with helpful and friendly staff like Simon and Leo. However, customer service can sometimes be inconsistent, with room for improvement in attentiveness. The store offers competitive prices and great deals, and staff knowledge about products is commendable. Overall, it’s worth visiting for camping gear and outdoor essentials.
27 lutego 2025
Opinia niezależna
Odpowiedź od Millets - Hitchin
Hi,
Thanks for choosing to shop with us and thanks for your review.
Thanks again for your time,
Millets Customer Care Team
Very helpful
Extremely helpful assistant Simon. I'd bought a pair of walking shoes a couple weeks back and wanted to buy an alternative pair. Simon was very helpful.
28 marca 2025
Opinia niezależna
Odpowiedź od Millets - Hitchin
Hi,
Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.
All the best,
Millets Customer Care Team
Very friendly and helpful staff
Very friendly and helpful staff. They clearly knew their products and were able to give us good advice.
19 marca 2025
Opinia niezależna
Odpowiedź od Millets - Hitchin
Hi,
Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.
Thanks again for your time,
Millets Customer Care Team
Positive experience!
Helpful staff. Good choice of rucksacks, amazing discounts in the sale. Half price OS maps too!
18 marca 2025
Opinia niezależna
Odpowiedź od Millets - Hitchin
Hi,
Many thanks for taking some time to provide your review.
We really hope that all your future experiences with us are just as good.
Thanks again,
Millets Customer Care Team
Leo was exceptionally helpful.
Leo was exceptionally helpful.
They had exactly what I wanted (washing and reproofing products for a down jacket)
It was also at a very good price.
Very helpful
11 marca 2025
Opinia niezależna
Odpowiedź od Millets - Hitchin
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Millets Customer Care Team
Great experience
Recently bought x2 dry robes in my local Millets in Hitchin. Professional, knowledgeable & helpful customer service given by all staff every time I go in there. If I'd needed to replace/refund, the process was explained to me & having it locally would have made it so easy. Luckily didn't need to. Thank you Millets, great service & I'll continue to keep my business local because of shops like you 😃
8 stycznia 2025
Opinia niezależna
Odpowiedź od Millets - Hitchin
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Millets Customer Care Team
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.