Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
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Miami Vacation Rentals brings upscale residential short-term rental properties and 5-star hospitality together across Miami's most sought-after buildings, including Icon Brickell, The Elser, Arya, Natiivo, and District 225. Guests enjoy beautifully positioned properties, seamless digital check-in, and responsive, in-house service from start to finish. Owners get the same level of care behind the scenes: a dedicated team, a personalized owner portal with real-time visibility into bookings and revenue, transparent trust accounting, and data-driven pricing and marketing designed to maximize performance. Whether you're staying with us or trusting us with your property, you're working with a team that knows Miami and treats every detail like it matters.
3,3
6 recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Stayed here in September, booked through Airbnb and everything was great. The room was clean and comfortable, check in was easy and the staff were really nice whenever I needed something. Location is perfect too, close to everything. Would definitely stay again!
Everything about our stay was impeccable. We visited during the World Cup, and the team made the experience extra special by welcoming us with a thoughtful welcome kit and a complimentary bottle of wine. The property was spotless, communication was excellent, and every detail was taken care of. We had an amazing time.
If you have a problem you Will no have any kind of refund or bonus or change of dates. Be carefull with these people,
This is a very deceptive property. We booked an apartment at Brickell through Booking.com.
Fraudulent misrepresentation by both the property owner and by Booking.com
Payment was taken immediately in full. Within minutes of the booking we received an email telling us that the property was being renovated. The balcony could not be used, there would be no view, the light would be effected and there would be construction noise.
Booking.com told us to contact the property owner and the property owner told us to contact Booking.com. We still do not have out cancellation confirmed and Booking.com still has our money.
They were both as bad as each other. I have been using Booking.com almost since they started and have booked hundreds of thousands of $$$$$ of hotels through them.
Deeply disappointing. As I said, it is fraudulent misrepresentation verging on theft.
I do not recommend this property.
The listing is titled “Luxury Ocean View Apartment,” but the unit provided was a studio with no full kitchen, and I was told after check-in that accessing a kitchen would require paying for an upgrade. This was not clearly disclosed during booking.
During my stay, the air conditioning was not functioning properly, and despite reporting it, no timely resolution was provided. I also found a bug in the bed, which was documented and shared with management.
Additionally, communication was extremely frustrating. I spent hours trying to resolve these issues through both the property and Booking.com, including multiple disconnected calls and the host blocking my number. Ultimately, I was denied any refund, unit change, or meaningful accommodation and was told my only option was to pay more.
This experience was stressful, poorly handled, and far from what was advertised.
I booked a stay with Miami Vacation Rentals directly through their website, expecting a straightforward and fair cancellation process. Unfortunately, I quickly discovered that their cancellation policy was far stricter than what they advertise on other platforms, such as [e.g., Airbnb, Booking.com].
I attempted to cancel my reservation within 1 hr of booking, only to be told that they have a 14-day minimum cancellation policy. This was not clearly disclosed during the booking process. Had I known about this policy, I would not have booked through their website.
To make matters worse, the company refused to offer any flexibility or even a partial refund, despite my immediate cancellation attempt. Their customer service was unhelpful and dismissive when I reached out to resolve the issue.
It’s frustrating to see that they offer more lenient policies on other platforms, which feels deceptive and unfair to direct customers. I urge others to avoid booking directly with this company unless you’re prepared to accept the strictest possible terms, often hidden in fine print.
Recommendation: Book through third-party platforms with clear, customer-friendly cancellation policies if you decide to deal with this company at all.
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