Having moved to Mercedes Benz from another high end manufacturer, I was nervous of dealing with a new business. From the start I received supportive and trustworthy advice ending up in my purchase of... Zobacz więcej
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Having moved to Mercedes Benz from another high end manufacturer, I was nervous of dealing with a new business. From the start I received supportive and trustworthy advice ending up in my purchase of... Zobacz więcej
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I ordered a new car through Daisy and she was amazing at keeping me informed and emailing when she needed something from me. One of her male colleagues nearly lost the sale due to ignoring me but Dais... Zobacz więcej
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Today, I had red lights and messages including "reversing not possible, consult workshop" and "transmission problem - stop". I called Mercedes Breakdown and within a few minutes got a call from a frie... Zobacz więcej
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I recently bought a new car. I found that Victoria and Alex were really helpful and well informed and answered all my questions straightaway. Everything went very quickly and without a hitch. This i... Zobacz więcej
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Find new and used cars, latest offers from Mercedes-Benz South West, book a test drive, locate your nearest Dealership or experience the range. Mercedes-Benz South West has the backing of City West Country (UK Holdings) Ltd, a privately-owned organisation with more than three decades of motor industry experience. Since being selected as one of Mercedes-Benz’s key business partners, Mercedes-Benz South West has enjoyed fantastic success and recorded some significant business achievements. This included undertaking a multi-million-pound investment programme to create four state-of-the-art automotive retailing outlets aimed at enhancing sales and after sales facilities for customers across the region. Since then the business has grown with an Online Team being established in 2021. In 2024, Mercedes-Benz South West became the exclusive sales outlet of new Mercedes-Benz Vans in the South West. The tremendous progress and results achieved by Mercedes-Benz South West have been recognised by the manufacturer on more than one occasion. The group was named Mercedes-Benz Retailer of the Year for 2008 and, in 2019, secured the title of smart retailer of the year for an unprecedented fourth time. In 2022, the group was also awarded Mercedes-Benz Used Car Sales Team of the Year.
Napisane przez firmę

Matford Park Road, EX2 8FD, Exeter, Zjednoczone Królestwo
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 100% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Charged me for a new switch..12 months later same switch failed again..i was then told sorry you will have to pay again for another...local garage did it half the price..

Odpowiedź od Mercedes-Benz South West
Excellent service from Mercedes-Benz South West, especially Andrew who's knowledge and patience whilst going through the purchase of our Vito was second to none. A lovely experience from beginning to end.

Odpowiedź od Mercedes-Benz South West
Recently purchased A Mercedes GLA Premium plus.. from start to finish the process was made as simple as possible. Shane Holland was excellent.. we would highly recommend Shane and the Mercedes Exeter team.
We love the car and the service provided.

Odpowiedź od Mercedes-Benz South West
Shakira was excellent. We had travelled a long way as we had been looking for a nearly new low mileage GLC with the right spec for quite a while. The car was ready for us to take a test drive, it was really well presented and was as new. Shakira explained everything that had been updated from my previous c class. It was the most stress free purchase of a car, we went through the numbers and bought it. Thank you Mercedes Exeter just wish we lived nearer.

Odpowiedź od Mercedes-Benz South West
Collected and returned the car. Kept me informed about requirements and work carried out

Odpowiedź od Mercedes-Benz South West
Entering the Mercedes sight in probus your greeted by the most lovely, smiley and helpful staff. They were efficient in helping me and were so friendly and welcoming. I’d absolutely will continue to have my car serviced at Mercedes Probus. There service even encourages me to continue using Mercedes our family car! Thanks again to all.

Odpowiedź od Mercedes-Benz South West
Fantastic as usual. Pash was extremely helpful as were all the staff

Odpowiedź od Mercedes-Benz South West
Had a great experience with Exeter Mercedes south west . Lizzie Davis was exceptionally helpful , friendly and down to earth when test driving and later purchasing the van I had seen online . Well done Mercedes !!! If all your sales people are like Lizzie then you can’t go far wrong . 5 stars all around !!!

Odpowiedź od Mercedes-Benz South West
Ordered a Mercedes from these fine people in April and received it a week ago. Pash at the dealership handled everything for me and it was a very smooth buying experience, they delivered the car to my address in pristine condition and I'm very happy.

Odpowiedź od Mercedes-Benz South West
Car was collected for a service and it's first MOT. Under chassis video was emailed to me. Everything was conducted very well and the car was washed and returned (it didn't need a valet).

Odpowiedź od Mercedes-Benz South West
I had a fantastic experience with the team at Mercedes-Benz of Exeter. I initially had a subframe inspection which the car failed so i tried to book in Taunton, but they couldn't see me until June. With my MOT set to expire on the Saturday, I was in a real bind.
I called Exeter on Friday, and despite being fully booked, they managed to squeeze me in for a last-minute appointment on Wednesday. They did exactly what they said they were going to do, kept me updated throughout the entire process, and had everything sorted by Friday. I felt truly well-treated, and their willingness to help me out in a pinch was amazing. I highly recommend them for their professional service and brilliant communication.

Odpowiedź od Mercedes-Benz South West
Usual good service from Pash. We have been doing business for many years now. Always good to meet with a familiar face.

Odpowiedź od Mercedes-Benz South West
Great experience from start to finish with Ian. He made the experience effortless and provided us with every bit of information we needed. Would recommend to anyone who is looking to buy a Mercedes commercial vehicle !

Odpowiedź od Mercedes-Benz South West
I was offered a service of 2 hours both online and verbally but then was told the day before this did not exist in Plymouth although you can still book online. Therefore I had to change my arrangements to fit in without knowing when I would receive my car back .
When returned a boot shelf fault I had asked to be rectified was apparently due to me damaging the fittings, the scenario offered as I explained was impossible in practice, the answer was it’s my problem and pay over £600 and they wound resolve in addition all they were interested in was trying to sell me a service agreement at 45 per month.
I’ve now escalated my concerns and hopefully Mercedes will rectify this .

Odpowiedź od Mercedes-Benz South West
All good apart from no video sent of the underside of the vehicle?

Odpowiedź od Mercedes-Benz South West
Erin at Taunton Mercedes is the best! Arranged my service plan, step by step information given and went out of her way to get my car delivered back to me. Erin really went above and beyond, she really is a credit to Taunton Mercedes 🎉

Odpowiedź od Mercedes-Benz South West
I recently purchased a new car from Mercedes-Benz of Taunton this being are fourth new one and had a great experience from start to finish. Vicki and Alex were both fantastic to deal with—professional, knowledgeable, and genuinely helpful throughout the whole process.
From the initial enquiry , everything was handled smoothly and efficiently. They took the time to answer all my questions, kept me updated, and made sure I felt confident in my decision without any pressure.
Its clear they both take pride in delivering a high level of customer service.
I’d definitely recommend Mercedes-Benz of Taunton, especially if you get the chance to work with Vicki and Alex. A genuinely positive buying experience.
Thankyou to all . 😃

Odpowiedź od Mercedes-Benz South West
We recently bought a new GLC from you MB at Taunton. Right from the first time we set foot in the building we were made to feel very welcome by the receptionist. We dealt with Pash for the purchase of our new car and he is excellent - very efficient, knows his product and always has time to tell a good story! We never once felt rushed although you can see the dealership is busy. Felt like a very nice place to be, everyone we saw was smiling and friendly - and the car is fabulous! Thank you.

Odpowiedź od Mercedes-Benz South West
I have been with Mercedes since 2015. From new sales to service, to fault finding, to pot hole damage. All occasions albeit annual service etc they always been very welcoming from first greeting to a manager for service. Complete professional service for your car but as a returning customer it’s a joy to go as your treated with excellence & high regard.
Marsh Barton Exeter is second to non in their care for you as an owner & to your car.
You will not be disappointed.

Odpowiedź od Mercedes-Benz South West
I recently had Mercedes-Benz of Exeter carry out a service on my Mercedes-Benz and can say the service work, the support from Alice and the rest of the team was exemplary. Nothing was too much trouble - recommended.

Odpowiedź od Mercedes-Benz South West
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