I found the online booking process a bit confusing I arrived early and was offered a drink, staff very friendly, I had BEVERLY radiographer she was very friendly and very considerate and informa... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I recommend it to everyone, especially those with claustrophobia or paralyzing anxiety. A very pleasant atmosphere!! I received the results quickly. I didn't have any problems. The clinic building... Zobacz więcej
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Kelly dealt with my whole booking process. She was great, caring, professional, friendly, knowledgeable and she did everything she said she would do including emailing me a link to the scans. The mri... Zobacz więcej
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I am very claustrophobic. From the moment of arrival I was put completely at ease. Superb experience for me.
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Informacje dotyczące firmy
- Centrum obrazowania magnetyczno-rezonansowego
- również w kategorii:
- Centrum diagnostyczne
- Centrum diagnostyki obrazowej
Napisane przez firmę
Medserena is a specialist provider of open and upright MRI scans. Our Open MRI scanners are beneficial to all patients who suffer with claustrophobia and have a fear of conventional, tunnel MRI systems. We accept referrals from both healthcare professionals and self-referrals. Payment by private health insurance, self-pay and NHS authorised funding are all accepted. We specialise in providing private MRI scans of the brain, spine, joints and pelvic region. Our Upright MRI system is unique in that it can image the whole spine, including the craniocervical junction (CCJ) in an upright position. In addition, our variPOSE™ technique (varying the pose through flexion, extension and rotation for the scan) allows us to thoroughly assess the effects of gravity and posture on joints and soft tissue. Established in 2011, Medserena currently has 2 UK MRI centres in London and Manchester.
Dane kontaktowe
114a Cromwell Rd, Kensington, SW7 4ES, London, Zjednoczone Królestwo
- www.medserena.co.uk
4,8
Doskonała
983 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 50% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
The comparative detail of the Upright…
The comparative detail of the Upright MRI machines is second to none. Don't put off years of unsuccessful NHS appointments.
I wish we had used these services years ago!
21 lutego 2025
Odpowiedź od Medserena Upright MRI
Thank you for taking the time to leave us a review. We are glad to hear that you've had a positive experience with us and that our Upright MRI machine made the process easier for you.
We appreciate you taking the time to leave feedback. Kind regards, Medserena
Felt very comfortable and out at ease
Felt very comfortable and out at ease. Friendly staff.
1 marca 2025
Odpowiedź od Medserena Upright MRI
Thank you for taking the time to leave us a review. We are really pleased that we were able to make this experience as easy as possible for you.
Kind regards, Medserena
Easy to find
Easy to find. Parking spaces just outside. Friendly staff. Fairly quick for an MRI and not as claustrophobic.
1 marca 2025
Odpowiedź od Medserena Upright MRI
Thank you for your review. We are pleased we were able to make the experience as easy as possible.
Kind regards, Medserena
Excellent experience
Easy to book my MRI appointment, with questions answered promptly. Helpful/friendly staff during the scan. Radiologists report arrived a few days later. Excellent service all round. Also, I’m highly claustrophobic and I had no problems with the open MRI.
21 lutego 2025
Odpowiedź od Medserena Upright MRI
Thank you so much for your review.
We are really pleased you felt at ease and had a positive experience with us. We appreciate you taking the time to leave feedback.
Kind regards, Medserena
The emoyees I dealt withb were…
The emoyees I dealt withb were extremely helpful Jane Becky and the radiograpgmher
Customer care excellent
I have not received as yet the disc which I received last time of my MRI !
25 lutego 2025
Odpowiedź od Medserena Upright MRI
Thank you for your review. We are really pleased you felt at ease and had a positive experience with us.
Regarding your images, we no longer provide a CD or USB, however, a digital link is sent to your email to access our image portal, Medicai. Please contact the centre if you have any issues regarding this.
Kind regards, Medserena.
Upright MRI scan is a great alternative…
Upright MRI scan is a great alternative to the tunnel MRI and whilst the position was uncomfortable it was not claustrophobic and over in 17 mins.
19 lutego 2025
Odpowiedź od Medserena Upright MRI
Thank you so much for your review.
We are really pleased you felt at ease and had a positive experience with us. We appreciate you taking the time to leave feedback.
Kind regards, Medserena
Excellent service received from Medserena london
Excellent service received from the reception staff and the radiographers.. all very helpful, supportive, professional and organised.
21 lutego 2025
Odpowiedź od Medserena Upright MRI
Thank you so much for your review.
We are really pleased you felt at ease and had a positive experience with us. We appreciate you taking the time to leave feedback.
Kind regards, Medserena
I was able to feel calm and reassured
I was able to feel calm and reassured, the staff looked after me very well, as I suffer from anxiety and claustrophobia. I would recommend Medserena without a doubt.
17 lutego 2025
Odpowiedź od Medserena Upright MRI
Thank you so much for your review. We are really pleased you felt at ease and had a positive experience with us. We appreciate you taking the time to leave feedback.
Kind regards, Medserena
Odpowiedź od Medserena Upright MRI
Thank you for taking the time to leave a review. We are really pleased you had a positive experience with us.
Kind regards, Medserena
You do not feel claustrophobic, so much better than the conventional MRI scanner machine.
Absolutely lovely staff, very caring and knowledgeable.
The facilities are immaculately clean and sterile.
I would definitely recommend this MRI scanner machine, you do not feel claustrophobic at all.
You can watch the television while in the scanner and it’s not as noisy as the conventional MRI.
Would highly recommend.
21 lutego 2025
Odpowiedź od Medserena Upright MRI
Thank you for taking the time to leave us a review. We are glad to hear that you've had a positive experience with us and that our Open MRI made the process easier for you.
Your recommendation means a lot to us, and should you need our services again, we look forward to seeing you in the future.
Kind regards, Medserena.
Previously had difficulty with closed…
Previously had difficulty with closed MRIs, so was sent to Medserena for an open MRI. The Radiologist was very understanding and kind, and I was able to complete the procedure.
22 lutego 2025
Odpowiedź od Medserena Upright MRI
Thank you so much for your review. We are really pleased you felt at ease and had a positive experience with us. We appreciate you taking the time to leave feedback.
Kind regards, Medserena
They were all so kind and made an…
They were all so kind and made an experience I was dreading really nice
22 lutego 2025
Odpowiedź od Medserena Upright MRI
Thank you for taking the time to leave us a review. We are really pleased that we were able to make this experience as easy as possible for you.
Kind regards, Medserena
Overall staff especially lady who…
Overall staff especially lady who helped during MRI was excellent. Hygiene in toilet and reception so tidy and clean.
14 lutego 2025
Odpowiedź od Medserena Upright MRI
Thank you for your review. We are really pleased you had a good experience with us.
Kind regards, Medserena
Odpowiedź od Medserena Upright MRI
Thank you so much for your review. We are really pleased you felt at ease and had a positive experience with us.
We completely understand that this is a large expense - however, Open MRI scanning does cost more than conventional 'tunnel' scanning, due to the specialised nature of the equipment and techniques used.
We do appreciate you taking the time to leave feedback. Kind regards, Medserena
Helpful
Helpful, kind and efficient personnel.
Open MRI was a game changer for me because of my extreme claustrophobia.
18 lutego 2025
Odpowiedź od Medserena Upright MRI
Thank you for taking the time to leave us a review. We are really pleased that we were able to make this experience as easy as possible for you.
Kind regards, Medserena
Peaceful professional caring compassion…
Peaceful professional caring compassion communicating understanding
11 lutego 2025
Odpowiedź od Medserena Upright MRI
Thank you so much for your review. We are really pleased you felt at ease and had a positive experience with us. We appreciate you taking the time to leave feedback. Kind regards, Medserena
Friendly staff
Friendly staff. Refreshments offered on arrival and most importantly somewhere to park
18 lutego 2025
Odpowiedź od Medserena Upright MRI
Thank you for taking the time to leave us a review. We are really pleased that we were able to make this experience as easy as possible for you. Kind regards, Medserena
I had a really positive experience on…
I had a really positive experience on the seated open MRI, Amar is professional and very kind and patient.
Jane is incredibly helpful and welcoming.
Thank you so much, I would not hesitate to highly recommend Medserena.
18 lutego 2025
Odpowiedź od Medserena Upright MRI
Thank you for taking the time to leave us a review.
We are glad to hear that you've had a positive experience with us and that our Open MRI made the process easier for you.
Your recommendation means a lot to us, and should you need our services again, we look forward to seeing you in the future. Kind regards, Medserena.
The whole experience was great
The whole experience was great, as you expect. The receptionist very warm and welcoming. The Radiographer explained the whole procedure and reassuring throughout.
Thank you and well done
17 lutego 2025
Odpowiedź od Medserena Upright MRI
Thank you so much for your review. We are really pleased you felt at ease and had a positive experience with us. We appreciate you taking the time to leave feedback. Kind regards, Medserena
Fantastic Place
This place is brilliant. The staff are polite and friendly and then totally knowledgeable about their jobs. They put me at ease straight away. Nothing was too much trouble for them to get the imaging they needed and to make sure I was comfortable throughout.
14 lutego 2025
Odpowiedź od Medserena Upright MRI
Thank you so much for your review. We are really pleased you felt at ease and had a positive experience with us. We appreciate you taking the time to leave feedback. Kind regards, Medserena
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
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Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.