I found the online booking process a bit confusing I arrived early and was offered a drink, staff very friendly, I had BEVERLY radiographer she was very friendly and very considerate and informa... Zobacz więcej
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Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
I found the online booking process a bit confusing I arrived early and was offered a drink, staff very friendly, I had BEVERLY radiographer she was very friendly and very considerate and informa... Zobacz więcej
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I recommend it to everyone, especially those with claustrophobia or paralyzing anxiety. A very pleasant atmosphere!! I received the results quickly. I didn't have any problems. The clinic building... Zobacz więcej
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Kelly dealt with my whole booking process. She was great, caring, professional, friendly, knowledgeable and she did everything she said she would do including emailing me a link to the scans. The mri... Zobacz więcej
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I am very claustrophobic. From the moment of arrival I was put completely at ease. Superb experience for me.
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Medserena is a specialist provider of open and upright MRI scans. Our Open MRI scanners are beneficial to all patients who suffer with claustrophobia and have a fear of conventional, tunnel MRI systems. We accept referrals from both healthcare professionals and self-referrals. Payment by private health insurance, self-pay and NHS authorised funding are all accepted. We specialise in providing private MRI scans of the brain, spine, joints and pelvic region. Our Upright MRI system is unique in that it can image the whole spine, including the craniocervical junction (CCJ) in an upright position. In addition, our variPOSE™ technique (varying the pose through flexion, extension and rotation for the scan) allows us to thoroughly assess the effects of gravity and posture on joints and soft tissue. Established in 2011, Medserena currently has 2 UK MRI centres in London and Manchester.
114a Cromwell Rd, Kensington, SW7 4ES, London, Zjednoczone Królestwo
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 50% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
The whole experience was positive Staff are amazing and a very calm environment
Thank you
The place is very good efficient staff and very considerate and patient as I have difficulty in walking they helped me to get up and take me to the upright screen
The staff were most professional in their duties and so reassuring
The facilities were top spec and relaxing
I had a very positive experience at Medserena Upright MRI Scanner. From the receptionist to the scanning department, all the staff were extremely helpful, kind, and humble. The process was well explained, and I felt comfortable and supported throughout my scan. Highly recommend their service.
Great service overall from initially enquiring to accommodating my request to the excellent communication by Jane at Manchester, the care taking by the rest of the staff to the speedy issuing of the report to both my consultant and I. Very highly recommended.
Very reassuring for people who are anxious about having a scan !
The staff here are wonderful and helpful! Thank you!!
I was so stressed at first but it turned out I had nothing to worry about it was helpful my grandson could be with me the gentleman that did my mri was so lovely and the receptionist was also very lovely to so a very big thank you from Tracey xx
MRI technologist made me feel very comfortable and it was open not like going into tunnel.
Marinder was very kind and very professional.
Thank you 🙏
A lifesaver. For someone who can't tolerate normal MRI scan this was a lifeline. The team at Medserena were exceptional and supported me throughout the process. I can't thank them enough.
Iv had several failed MRI Scans which is why I was referred to this clinic. I had a successful Scan, nice quiet environment and was talked through everything that was going to happen before hand and was reassured during the scan as to what would happen next.
Superb patient care and experience having a whole spine MRI. Couldn’t recommend them more
Appointment system worked very well.nice receptionist rang me back and gave me appointment to suit me.staff in scanner kept me well informed throughout the scan.
Thank you very good service and quick scan report
I had an outstanding experience at Medserena Manchester, and I cannot recommend them highly enough! As someone who is tall, big, and struggles with severe claustrophobia, I was extremely anxious about needing a full set of scans - head, whole spine, and shoulder. But the open MRI scanner at Medserena is truly top-notch. I fit comfortably, and for the first time ever, I felt absolutely no fear.
I spent about 1.5 hours with the radiology team, and Stanley and Huma were exceptional. Their patience, reassurance, and constant check-ins made me feel completely safe and supported throughout the entire process. I genuinely couldn’t have asked for better care.
The reception team is just as wonderful. Jane, who booked my appointment, is an absolute angel: warm, helpful, and the perfect welcoming face for the company.
If you’re putting off a scan because you’re scared or think you won’t fit, don’t wait. Medserena will look after you, support you, and make the experience as easy as possible. I recommend them to everyone!
MRI scan was far better than previous flat scans not claustrophobic at all radiographer was very kind and understanding of my difficulties
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